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Ariens Compact Track 24 Support Question

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Question posted by johnbechtle on April 25th, 2018

How To Get Warranty Service

I just came back from home depot. wanted to spend >$3000 on one of your ztr mowers but no one there seemed to know much about them. My question to them was if it breaks down during the warranty period how do I get it serviced. Absolutely NO :CLUEDo you know?

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Answer #1: Posted by Odin on April 25th, 2018 10:22 AM

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Odin

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The warranty states:

An authorized Ariens dealer (Ariens brand products), Gravely dealer (Gravely brand products), or Countax dealer (Countax brand products) will repair any defect in material or workmanship, and repair or replace any defective part, subject to the conditions, limitations and exclusions set forth herein. Such repair or replacement will be free of charge (labor and parts) to the original purchaser except as noted below.

So the answer to your question is that you need only convey the product to an authorized Ariens dealer.

The full warranty is displayed at https://www.ariens.com/downloads/warranty/consumer_lawn_warranty.pdf.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Ariens Compact Track 24 Manual Pages

Owners Manual - Page 1

... essence contenant plus de 10% d'éthanol (E10) ou de 10% de MTBE annulent la garantie. ENGLISH FRANÇAIS 04631900 4/13 Printed in USA Compact 22 LE (SN 123000 +) 920014 - Compact 24 LE (SN 123000 +) 920021 - 920 Series Sno-Thro® Owner/Operator Manual Manuel Du Propriétaire/Utilisateur Models 920013...

Owners Manual - Page 2

... engine. MODEL AND SERIAL NUMBERS When ordering replacement parts or making service inquiries, know the Model and Serial numbers of forward travel. Visite a su distribuidor... FEATURES 14 OPERATION 17 MAINTENANCE 23 SERVICE AND ADJUSTMENTS . . . . . 28 STORAGE 38 SERVICE PARTS 38 ACCESSORIES 38 TROUBLESHOOTING 39 SPECIFICATIONS 41 WARRANTY 42 INTRODUCTION NON-ENGLISH MANUALS Manuals in...

Owners Manual - Page 3

... not understand or have purchased this vehicle with the latest service information. NOTICE: To locate your unit. Review Limited Warranty Policy. 6. The replacement of purchase if you have difficulty... or obligation. All claims meeting requirements during the limited warranty period will help the company process warranty claims or contact you do not register your nearest Ariens...

Owners Manual - Page 5

...or damaged by thrown objects. Stop engine, remove key, read manual before removing clogs or servicing. 3. DANGER! Read Owner/Operator Manual. 1. Danger! 2. Keep people away from unit while ...prior to leaving the operator's position for all controls, guards and safety devices properly serviced and functional. • Never direct discharge towards persons or property that may be injured...

Owners Manual - Page 6

... winter outer garments. ALWAYS allow unit and engine to adjust to maintain, adjust or service. Emission controls and components can cut off fingers or a hand. Complete a walk...area. Safe operation requires your Ariens Company Equipment Retailer concerning emission controls and component questions. Wear adequate safety gear, including safety glasses with emission controls and components by ...

Owners Manual - Page 7

... or shifts on a slope always block the wheels. Keep all moving parts to cool completely before servicing. EN - 7 Striking a foreign object can cause fire or explosion. Check clutch and brake operation...levers are present such as hot water heaters, space heaters, or clothes dryers. Adjust and service as necessary. DO NOT clear snow across the face of ice or other debris. When parking...

Owners Manual - Page 8

... Head Square Neck Grade 5 Bolt 5. 07500005 4 Handlebar Spacer 6. 06435700 4 Flat Steel Washer 7. 06307400 4 Locking Washer 8. 06530200 4 5/16" Nyloc Nut 9. unapproved parts may void the unit warranty. 2 11 3 10 12 9 1 87 65 4 Figure 3 EN - 8 N/A 1 Sno-Thro Unit 2. 07028500 2 3/8" x 3/4" Hex Head Serrated Flange Bolt The following parts are missing contact your package for...

Owners Manual - Page 13

... 24). See Check Belt Finger Clearance on page 17. NOTICE: If deflector does not follow full range of discharge chute pedestal (Figure 13). . 4 2 3 1 6 5 7 1. If they are serviced ...incorrectly: • Do not attempt to mount a tire without the proper equipment and experience to Starting and Shut Off on top of travel see Track Tension Adjustment on page 29...

Owners Manual - Page 18

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Owners Manual - Page 19

...snow lower. IMPORTANT: If Chute Deflector does not stay in set position, adjust as directed in SERVICE AND ADJUSTMENTS on page 28, or repair before operation. IMPORTANT: DO NOT force frozen chute ... for level clearing, deep cutting, or transport. 1. Axle Lock Pin Figure 18 Track Angle (920022) The track angle can be adjusted to throw snow higher. Release the trigger to move the ...

Owners Manual - Page 23

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Owners Manual - Page 24

...on a regular basis. EN - 24 CHECK FASTENERS Make sure all times ...is released, then both clutch levers. MAINTENANCE SCHEDULE Service Performed Each Use Every 5 hrs. Release attachment... Oil Change Engine Oil** Check Tire • Pressure Check Track • Tension Check Auger Gearcase • • General... required. NOTICE: Run engine just prior to Engine Manual for detailed...

Owners Manual - Page 25

...lube (Part Number 00068800). Use of other lubricants will void unit warranty. 2 3 BOTTOM COVER REMOVAL (920013, 014, 021) 1. NOTICE: Track carriage can rotate freely without the height adjuster stop (3) should now... the unit into the service position. 2. Slide the height adjuster stop to keep fingers and hands out of seal washer will void unit warranty. 3. Seal Washer Figure...

Owners Manual - Page 26

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Owners Manual - Page 28

...object may enter the auger/impeller housing and jam the auger, breaking shear bolts which may void the warranty. Align shear bolt holes in severe damage to unit and may ...smooth, level surface. 2. Allow 7/8" (22 mm) between scraper blade and hard smooth surfaces. SERVICE AND ADJUSTMENTS WARNING: AVOID INJURY. Adjust skid shoes. Tighten skid shoe hardware. 1 2 1. This allows auger ...

Owners Manual - Page 35

...the drive plate over, inserting the finger into the service position on a level surface. 5 4 6 1. 3. 920013, 014, 021 - Remove the track adjuster nuts (Figures 45 & 46) and slide... Pivot Pin 5. Remove spring clip pin nearest drive gear from frame. 10. Remove left track from frame. 8. Remove friction disc assembly from hex shaft. 7. Remove three screws holding ...

Owners Manual - Page 41

... Size and Weight Length - SPECIFICATIONS Model Number 920013 920014 920022 920021 Description Compact 22 Compact 24 Compact 24 Compact 24 Track Engine Ariens AX Briggs & Stratton Polar Force Ariens AX Gross Torque* - in . (cm) 22.0 (55.9) 24.0 (61.0) Gear Case Cast Iron Auger Diameter - qt (Liters) 2.9 (2.7) 3.2 (3.0) 2.9 (2.7) Headlight Yes Chute Chute Rotation Angle...

Owners Manual - Page 42

... Edgers Professional Powered Brushes Tillers Vacuums, Blowers, Sweepers, Truck Loaders, Lawn Rakes, Sprayers, Aerators, etc. equipment put to personal use around ... Professional Sno-Thro® Compact, Deluxe, Platinum, AMP™ Sno-Thro® Sno-Tek® Utility Vehicles Service (Replacement) Parts Warranty Period Consumer Use 3 Years 3 Years 2 Years Warranty Period Commercial Use 90 Days ...

Owners Manual - Page 43

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Owners Manual - Page 44

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