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Question posted by henry16pascual on July 5th, 2014

Sim Card Problems

When im inserting my sim card the phone cannot read my sim

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Answer #1: Posted by waelsaidani1 on July 5th, 2014 10:05 PM

This answer was accepted by the poster of the original question.

waelsaidani1

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If you encounter sim card problem your Phone, try these steps to solve it

update your Phone to the latest version of iOS.
Toggle Airplane mode On and Off.
Try turning iPhone off and then on again.
Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Restore the iPhone.

If you still are unable to re attempt to resolve the issue:

if you are not able to solve solve this issue, contact Apple support for further assistance.

Related Apple MA501LL/A Manual Pages

User Guide - Page 2

... 7 Accessories 8 Buttons 10 Status icons 12 Chapter 2: Getting Started 12 What you need 12 Installing the SIM card 13 Setting up and activating iPhone 13 Connecting iPhone to your computer 13 Connecting to the Internet 14 Setting up mail and other accounts 14 Apple ID 14 Managing content on your iOS devices ...

User Guide - Page 7

... button Status bar iSight camera Rear microphone LED flash SIM card tray Home button Bottom microphone Lightning connector Headset jack Speaker iPhone apps and features may incur additional fees. To find...iPhone: Apple headset: Use the Apple EarPods with Remote and Mic (iPhone 5) or the Apple Earphones with Remote and Mic (iPhone 4S or earlier) to listen to music and videos, and make phone...

User Guide - Page 8

... USB Cable or 30-pin to USB Cable to music Sleep/Wake button Unlock iPhone: Press the Sleep/Wake button or the Home button , then drag the slider. Chapter 1 iPhone at a Glance 8 SIM eject tool: Use to eject the SIM card tray. (Not included in all areas.) Buttons Sleep/Wake button When you're not...

User Guide - Page 12

... 3.0 port, or a PC with a USB 2.0 port, and one of cellular capabilities depends on the wireless network. Getting Started 2 WARNING: To avoid injury, read Important safety information on page 146 before setting up iPhone. Your iPhone is subject to your computer (broadband is required in iPhone 5 Nano SIM card tray Paper clip or SIM eject tool Nano SIM card 12

User Guide - Page 13

Install the SIM card: Insert the end of a small paper clip or SIM eject tool into the hole on page 16. Connecting iPhone to your computer You may need to connect iPhone to your computer running iTunes for information about connecting to a Wi-Fi network, see Cellular on page 130. Contact your cellular data plan rates. Setting...

User Guide - Page 15

... page 62. •• iCloud Tabs-See the webpages you get a free email account and 5 GB of your mail, documents, and backups. See Chapter 7, Safari, on a map, display a message,...contacts, calendars, and supported documents. Chapter 2 Getting Started 15 See iTunes Match on all your iPhone on page 55. For support information, go to share with the iCloud Control Panel for music,...

User Guide - Page 28

If there's a problem-such as a message...Notification Center displays all the apps in one place. Alerts can include: •• Missed phone calls and voice messages •• New email •• New text messages •&#...or tweet to your account from the top of alerts for example, how many iPhone apps can respond to respond when you first received an alert, you can provide ...

User Guide - Page 37

...> Siri > My Info, then tap your conversation with Siri: Before the Phone app opens, press the Home button . What Siri heard you talking. Telling ...more Siri knows about you, the more it can also speed up iPhone, go to Siri. Using Siri Starting Siri Siri comes to life... heard and provides a response. Once you for your personal info card ("My Info") in order to open the app. Siri often...

User Guide - Page 38

..., start with the screen facing you can say things like making a phone call Bob when I get to use. Siri adds that info on your card). Siri displays a list of things you with an example request. If Siri doesn't respond when you bring iPhone to Settings > General > Siri. Put your home and work addresses...

User Guide - Page 39

...for Siri Turn Siri on restrictions. Talk to do anything that . Siri reads back text messages and email messages that came with iPhone, and with other compatible wired or Bluetooth headsets. For more information, ...: Go to Always. •• My Info: Let Siri know which card in Siri's responses-so you can use iPhone without seeing it. Accessibility Siri is on or off, go to talk. ...

User Guide - Page 44

... five, five five five, one two one of a contact card. Chapter 5 Phone 44 Use Siri or Voice Control: Press and hold the center... a contact to Favorites: In Contacts, tap "Add to be reminded. If iPhone is awake when the call with a text message: Swipe up , tap Remind...in the U.S., you want to Favorites" at home, work, or mobile. Two low beeps confirm that the call and send it directly ...

User Guide - Page 46

... , tap Audio and choose iPhone or Speaker Phone. •• Turn off Bluetooth in many locations, provided that came with or configured to emergency service providers when you dial 911. See Pairing Bluetooth devices on a particular cellular network, or (when applicable) if iPhone does not have a SIM card or if the SIM card is not compatible with...

User Guide - Page 49

... Waiting. Turn call waiting on GSM networks if the phone has a SIM card installed. Turn call forwarding on . Note: For FaceTime calls, your phone number is displayed even if caller ID is on or off : Go to Settings > Phone > Call Forwarding. Turn the ringer on a GSM network, iPhone has access to Settings > Sounds > Ringtone. When roaming...

User Guide - Page 50

...;• Require a PIN to unlock your SIM when you use contacts and favorites to Settings, turn on Airplane Mode, then tap Wi-Fi and turn iPhone on (required by some carriers) Go to... Settings > FaceTime to: •• Turn FaceTime on page 133. Setting options for Phone Go to Settings > Phone to: •• See the phone number for your iPhone...

User Guide - Page 101

...to Contacts: In Phone, tap Recents and...contact info using Twitter: Go to Settings > Sounds. •• Change how iPhone vibrates for the contact you 're following, their Facebook user name and photo. &#...see iTunes Help. •• Import contacts from a SIM card (GSM): Go to Settings > Mail, Contacts, Calendars > Import SIM Contacts. •• Import contacts from your computer, ...

User Guide - Page 134

...> About. This data does not personally identify you can : •• See your iPhone's advertising identifier. Update to the latest iOS version: Go to Settings > General > About...8226;• IMEI (International Mobile Equipment Identity) •• ICCID (Integrated Circuit Card Identifier, or Smart Card) for GSM networks •• MEID (Mobile Equipment Identifier) for Siri on...

User Guide - Page 146

... circumstances can distract you 're concerned about scratching, consider using iPhone. Battery Don't attempt to replace the iPhone battery yourself-you or damage to iPhone. Distraction Using iPhone in contact with care. Some Maps features require Location Services. You can be recycled or disposed of mobile phones or headphones (for example, avoid texting while driving a car...

User Guide - Page 147

...Radio frequency interference Observe signs and notices that comply with applicable mobile phone power adapter interoperability standards are . Charging Charge iPhone with the included USB cable and power adapter or other medical... and check the volume before you suspect iPhone is fully inserted into the adapter before inserting anything in certain regions that prohibit or restrict the use...

User Guide - Page 152

... your Apple ID account Using iCloud Using iTunes Using other content from an iTunes backup: Connect iPhone to your iPhone serial number, International Mobile Equipment Identity (IMEI), ICCD, or Mobile Equipment Identifier (MEID) on page 138. For more iPhone-related safety, software, and service information. Update software in iTunes: iTunes checks for available software updates...

User Guide - Page 153

... authorization and setup information. To learn about Obtaining warranty service Viewing iPhone regulatory information Battery replacement service Using iPhone in an enterprise environment Do this First follow the advice in some areas): For free recycling of your old mobile phone, a prepaid shipping label, and instructions, see www.apple.com/recycling. For more information, go...