Question posted by ksnts627 on October 19th, 2015
I Cant Unlock My Phone
my phone keeps taking me to the alternate password screen but i dont have one, or remember if i made one, i can unlock my phone and it doesnt allow me to swipe my finger on the finger scanner what can i do?
Current Answers
Answer #1: Posted by TommyKervz on October 20th, 2015 2:30 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Please follow the instructions on the link below.
http://www.howtogeek.com/130611/how-to-factory-reset-your-android-phone-or-tablet-when-it-wont-boot/.
You may also repost your question with the model number included.
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