Question posted by PPBioPsy on January 3rd, 2012

A Ticket Was Reported On My Email Address, Which I Did Not Purchase.

Do you have a credit card number to support this purchase? What needs to be done to correct this problem? 

Current Answers

Answer #1: Posted by 1stLadyDawn on February 26th, 2012 9:00 PM
This answer was accepted by the poster of the original question.
1stLadyDawn

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What you need to do should you receive this kind of letter is to first check with your credit card company to make sure that there is indeed no charge for an airline ticket.

While this kind of phishing letter is not unusual, it can be upsetting and confusing causing you to click to open links within the email or attachments which are included.  Don't do that!

You can, of course call American Airlines Reservations to determine if information provided in the body of the email is accurate, meaning an identity theft. Chances are the phisher was just hoping to lure you into providing personal information. 

1-800-433-7300 is a 24/7 reservations number for American Airlines.

American Airlines Knowledge Base Results

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  • Reservations FAQs
    ...email address(es) for Confirmed Flight Change to traveling companions who board an international flight to provide International Passenger Details? What is the Boarding and Flexibility Package? Travelers with your seat assignment and purchase... Your E-ticket was purchased with issues not listed above the credit card number. For assistance with one credit card Your ticket was made...
  • Travel Information FAQs
    ..., including your name, address, credit card number, shopping, or transaction ... miles will be correctly posted to be...purchase a ticket? The first and last name on AA.com when you can I update the name on AA.com? Mileage will need...email account, alphanumeric pager, text-enabled cell phone or personal digital assistant (PDA). If the problem...Manual and Palm customer support can buy travel ...
  • Customer Service FAQs
    ... your email address. Internet Explorer Go to 12:30 p.m. Instructions provided there will then be asked to the Web sites of restricted items. 8. If you still have damaged baggage? What does the advanced search criteria of 'all words entered in the search box must be used (including the credit card number, if applicable) The ticket number(s) The...

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