I Cannot Access My Email

This is crazy ... I cannot access my email. OK I go to the help line and it tells me to enter my telephone ... ok I enter ... then it tells me that this isn't the telephone number they have ... and to go to the Help Line !!! round and round in circles.I have been with AOL for over twenty years ... This is crazy and is the third day with no emails on my computer

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on April 30th, 2019 7:46 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,690

1,100
points

Try the following.

I've found that typing the sign-in information by hand (rather than using the system clipboard or a password manager to enter it) will often solve.
It's possible the problem is on your end. In case it is, follow these numbered steps:

Make sure you haven't disabled any scripts, and then
Clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. Clearing cookies also could help, so you may want to do both. If the problem is not solved...
Restart your computer. If the problem is not solved...
It may be necessary to update your browser (or even to switch browsers, in the worst case); links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

America Online Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

General Support
... to Top Say Send a Voicemail to access emails sent by a particular person. You can then dial up email alerts Make the AOL service even more valuable. In the Your Mobile Phones and Pagers section, click Add a mobile device 3. You can repeat this AOL screen name or email address field, or enter the subject you want to the...
General Support
... help article Unable to access emails using other email ...help article Store my AOL or AIM password Type your password on to AOL. Please re-enter Invalid Screen Name or Password. Please try signing on through the AOL...AOL password Whenever you have recently updated your payment method for the AOL service and who have saved might not match with your password. The more the number...
General Support
... the default AOL Call Alert greeting. Just call . Enter your registered phone number. The AOL Call Alert greeting is the message that callers hear when your voicemail messages, read our online help article AOL Call Alert FAQs About handling incoming calls with AOL Call Alert To know how to the AOL Call Alert service. You can access the message...