Question posted by jquachica on November 25th, 2017
How Can I Contact A Seller On Amazon.com?
I recently received a damaged product but I could not find anywhere on the site where I could contact the seller about it. The only options I saw were either to write a review or return the item.
Current Answers
Answer #1: Posted by Odin on November 25th, 2017 6:13 PM
I'm presuming this is not an item "shipped and sold" by Amazon. (If it is, your contact would have to be with Amazon.) On the product details page, you should see the name of the seller as a link; and following that link, you'll see a button for "Have a question for [name of seller]?" Sometimes the link to the seller is hard to find. If it is, an Amazon rep will point you to it (and Amazon answers the phone very quickly).
If you have to call Amazon, the number is 866-216-1072.To get someone live, press 0 in response to any prompt.
If you have to call Amazon, the number is 866-216-1072.To get someone live, press 0 in response to any prompt.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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