Alcatel OT-880 Support Question
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Question posted by Jamesha3 on October 12th, 2016
Update
yall had a update send to my phone and it updated but messed up my phone my phone been optimizeing all day please helpp
Current Answers
Answer #1: Posted by techyagent on October 13th, 2016 7:14 AM
I would suggest pulling it off and trying again. Usually this happens when alcatel suite wasn't able to properly communicate with the device after putting it into Download Mode. I've had this happen before and rebooting my device and trying again worked. You can also try putting the phone into Download Mode manually (may or may not work while plugged into USB):
- Remove the battery
- Hold VolumeDown plus the Home key plus Power. While holding,
- Reinsert the battery.
- Release the Power button, still holding the others, about 1 second after the white logo text appears.
- After a few seconds a yellow triangle with an android in it should appear, this is Download Mode. If it doesn't, try this again while holding Power the whole time.
For boot loop solution you can check the link below
http://forum.xda-developers.com/idol-3/help/phone-stuck-reboot-loop-t3163502
Thanks
Techygirl
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