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Alcatel OT-880 Support Question

Alcatel OT-880 Support Question

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Question posted by acrhea on December 10th, 2012

Alcatel 871a Makes Emergency Call On Its Own Way Too Easily.

Today was my first day carrying this phone.   I carry it in my pocket.  I suddenly heard it ringing, pulled it out of my pocket, and heard a woman in the earphone saying, "911, what is your emergency?"  I was shocked to learn that a couple-second (even accidental) depression of the call button makes it dial 911!  Locking the phone doesn't stop it from happening.  Is there anyway a patch can be issued to allow us to change the number it dials to 0?

Current Answers

Answer #1: Posted by Anonymous-115093 on July 1st, 2013 6:29 AM
Anonymous-115093

Member since:
July 1st, 2013

Points: 50
150
points
Since May 9, AT&T released a software update to disable the auto-911 call feature.  To get the update, go to Menu -> Settings -> AT&T Software Update. 

If you get a message saying the update failed, you may have your data service turned off.  To check/turn on your data service, go to Menu -> Settings -> Networks.

If you still get the message with your data service on, the phone should eventually get the update within 48 hours.

Related Alcatel OT-880 Manual Pages

User Guide - Page 2

......30 5.9 Archive 31 2 Introduction TCT Mobile Limited would like Bebo, Friendster, hi5...phone 15 1.3 Power off your phone 15 1.4 Using the touchscreen 15 2 Your mobile 16 2.1 Status bar icons 19 2.2 Status list 21 2.3 Desktop 21 2.4 Widget list 22 2.5 Toolbar 22 3 Dialer 23 3.1 Making a call 23 3.2 Calling your friends wherever you are, whenever you for purchasing this mobile phone...
User Guide - Page 4

..., rain, infiltration of the dashboard or within an airbag deployment area, - check with your car dealer or the car manufacturer to make sure that the dashboard is adequately shielded from mobile phone RF energy. • CONDITIONS OF USE: You are requested to refrain from time to time to the instructions contained herein. •...
User Guide - Page 5

... seller or vendor of your mobile phone (including the operator) disclaim any liability for emergency calls. Municipal waste disposal centres with specific bins for which may result from the improper use damaged batteries or those not recommended by TCT Mobile Limited and its affiliates. Remember to make sure that the phone is the user's sole responsibility...
User Guide - Page 6

...Mobile Limited and its Affiliates. Java™ and all Java™ based trademarks and logos are those of Sun Microsystems, Inc. and any special precautions for this directive. in the U.S. OT-880...tests used to determine SAR levels were carried out on various phones and at many different power levels, they only use of mobile phones. The World Health Organisation (WHO) ...
User Guide - Page 7

... section. It may be certain differences between the user manual description and the phone's operation, depending on the packaging label and in a safe place. Disclaimer There...specific operator services. General information • Internet address: www.alcatel-mobilephones.com • Hot Line Number: see "TCT Mobile Services" leaflet or go to check service availability. 11 12...
User Guide - Page 8

... 3V or 1.8V compatible.The old 5Volt cards can no longer be near to the phone and easily accessible (avoid electric extension cables). • When using your operator. 13 Connect the ... telephone for the first time, charge the battery fully (approximately 3 hours).You are advised to make phone calls. Charging the battery Inserting or removing the SIM card (1) You must be used. 1 Getting...
User Guide - Page 11

... least one message on . Activated). Keypad & LCD touch locked. Silence mode: your phone does not ring, beep or vibrate with the exception of the alarm (see page 62). Alarm or... reception. Message unread. 2.1 Status bar icons (1) Battery charge level Vibrate alert: your phone vibrates, but does not ring or beep with the exception of the alarm (see page 63). Bluetooth status (Blue ...
User Guide - Page 15

... images, photos, animations and sounds to select a recipient from main menu to create text/multimedia message. Press to other compatible mobiles and e-mail addresses. or the message contains more recipients can type a message, modify a predefined message in Templates or customize... tool bar on main screen or select "Message\Write msg" from Directory. To access this mobile phone.
User Guide - Page 28

....3.4 Last web address Last visited URL. 11.3.5 Recent pages Pages which you the ability to track and manage all your favorite RSS content on your mobile phone at anytime, anywhere!
User Guide - Page 30

... be assigned as for quick access. 12.3.4 Trusted certificates View detailed info of any damage or consequence resulting from the handset being replaced/ repaired, the mobile phone owner should repeat the operation and download or set Java audio, vibration, network and identify how much Heap size is correct (Global settings or Settings...
User Guide - Page 31

... My creations Storage 13.2.3 Options available after taking the photo Once you have taken. 13 Camera Your mobile phone is fitted with a camera for taking photos and shooting videos that you can use in different ways: • store them in your "File manager\My creations". • send them in a multimedia message (MMS) to...
User Guide - Page 32

Use the mobile screen as contact ID, Rename...be stopped and a pop up message will inquire if you want to Normal, Discreet (ring with beep),Vibration (all sounds are in recording mode, video recording will appear on the... by tapping anywhere on the screen so you can launch the recording of your phone. Volume Adjust the volume using the Volume key then confirm by vibrations except for...
User Guide - Page 34

... and gently push the memory card until unlocked. • Take out your mobile phone. 15.6 Unknown files Store files of unsupported format. 15.7 Phone An access point for the first time, it to a contact in the ...the memory card here. When a memory card is inserted for all files in all folders stored in phone. 15.8 Memory card You can select an image or a photo as wallpaper, ON/OFF screen,...
User Guide - Page 36

... mobile phone are highly recommended to all". Only one from the list. Please make sure that Bluetooth activation will slightly affect battery life of password on both handset and the device to use Alcatel OT-...car kit) can be paired with OT-880. 69 70 If the bluetooth device has no keyboard, enter its default password to register it with your phone first before connecting it to get ...
User Guide - Page 38

...Mark as done/Mark Change task's status as not done 17.5 Clock 17.5.1 Alarm Your mobile phone has a built-in different cities.You may view up to five separate alarms and choose ...Enables you to easily manage and track the progress of Ringtone: Ring, Vibration only, Silence, Radio (1) or Vibration and Ring. (1) In Radio mode, you are required to plug in headset first.Your phone will power on ...
User Guide - Page 41

GPRS connection (1) When needed . • GPRS Modem Use your mobile phone to connect PC to the internet. • Multimedia Personalization Customize your mobile with images, animations and melodies. • Messaging You can compose SMS/MMS easily on your PC and find USB video device (Under Scanners & Cameras). (1) The using ). The PC suite includes: • Backup...
User Guide - Page 44

... cost of parts and labor but not limited commercial loss, to any equipment not supplied or not recommended by TCT Mobile Limited, 3) Modification or repair performed by individuals not authorised by your phone or part thereof will be carried out using reconditioned components offering equivalent functionality. In case of any defect of your...
User Guide - Page 45

...; Use your mobile phone in accordance with Alcatel batteries, chargers and accessories in your box. (1) Pictures for reference only. 87 23 Troubleshooting Before contacting the aftersales department, you are advised to follow the instructions below: • You are advised to switch off by a quiet whistling sound • Make sure charging is carried out under normal...
User Guide - Page 46

...contacts or save the contacts in my directory • Make sure that your SIM card directory is displayed • You are using an Alcatel battery and charger • When abroad, check that you..., SIM card valid, etc.) • Make sure you have not barred outgoing calls (see page 44) Unable to receive incoming calls • Make sure your mobile phone is switched on and connected to a network...
User Guide - Page 47

..., weather info. TCT Mobile Limited reserves the right to alter material or technical specification without prior notice. 92 How to make your battery last longer • Make sure you downloaded • Check your subscription status with your operator The phone can 't power on • Make sure your SIM card then power it . CJA3120ALAAA ALCATEL is a trademark...

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