Alcatel OT-565 Support Question
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Question posted by candy309 on August 25th, 2015
My Alcatel A845l Won't Make Or Receive Calls.
my apps work and text messaging works but phone won't make or receive calls. Please help,! When I try to make a call my phone powers partly down. Same thing happens when someone tries to call.
Current Answers
Answer #1: Posted by TechSupport101 on August 25th, 2015 9:43 PM
Try the following
- Remove the battery and thoroughly clean both the phone and the battery's gold contacts
- If the above does not work, then back up you data and perform a hard reset
- You will have to contact your carrier if all be to no avail.
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