Question posted by mlidgett on September 27th, 2011
Uk Telephone Number For Customer Complaints Please (svp)
I need to contact someone other than the reservations desk at Heatrow which appears to take all calls in the UK for anything. I have sent three e-mails to AC and spoken with the reservations people who didn't even recognise the address from which I received a computerised response to my first e-mail. This is all pretty pathetic as I only need a letter from them to confirm they did not reimburse my wife for hotel bills after she was stuck in NY due to the hurricane recently. I will have to go to Feltham soon and bang on their doors as there is a sizeable refund due which we cannot get without the AC letter.
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