Acer Aspire Z5761 Support Question
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Question posted by pauljudy on April 1st, 2013
Acer Aspire Z5761 Black Screen
Current Answers
Answer #1: Posted by tintinb on April 1st, 2013 9:49 PM
1. Display Adapter Error
2. Faulty Ram
3. Not Enough Power
4. New Hardware
5. USB Still Attached
6. Corrupted Boot Sector
The detailed solutions can be read / found here:
http://www.windowstalk.org/2012/08/6-troubleshooting-tips-to-combat-the-black-screen-computer-error/
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Answer #2: Posted by phil60922 on December 6th, 2014 5:02 PM
First time, it was under warranty. It went back to Acer where they reset it to factory default (losing everything) and claimed 'no fault found'. Not helpful at all.
The problem is that the internal HDMI connection at the graphics card seems to fail, but unplugging and re-plugging seems to re-connect. When I did mine, I took out the graphics card and RAM and re-inserted them. But I think the actual problem is just the HDMI connection.
You'll need to remove the back of the case - not an easy task, but info is available on Google.
Answer #3: Posted by geekyankit1991 on January 4th, 2014 7:18 AM
If you do know know the insides of a computer, then the RAM or video card would be the target components to check out.
Your data does not have to be lost. If you do end getting repairs done, ask them if they will be changing anything important on the hard drive. And if they do, ask them to transfer your wanted files to a external hard drive. This service, if necessary, will cost extra. In the future, backing up your files is always a great idea and it could save you money, time, and stress. An external hard drive is what you would use and will cost you about $60 (for a basic one) and will be worth it in the long run.
Tech freak
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