Acer Aspire V5-571P Support Question
Acer Aspire V5-571P Support Question
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Question posted by mburujohnjm on March 14th, 2014
My Acerlaptop Deosnt Start Well
when i press my power buttton, my laptop does not start immediatly. i have to switch it off and start it all over again for about four times. i think it hangs when starting and it tells me tghat "line 0*c0000185 is missing". what is the problem and how would i get it solved
Current Answers
Answer #1: Posted by freginold on March 17th, 2014 2:56 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
If it always gives that same error with the same number, it may be a problem with your RAM. If you have more than one RAM stick in your laptop, try removing one and then booting up. If the problem goes away, it's that RAM stick -- if it doesn't, try the other one to see what happens.
Related Acer Aspire V5-571P Manual Pages
Acer V5-571 Series Notebook Touch Service Guide - Page 2
Revision History
Refer to the table below for any particular purpose.
The software described in this guide is ". No part of this Aspire V5-571PG / V5-571P Service Guide.
Disclaimer
The information in this guide is subject to this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into ...
Acer V5-571 Series Notebook Touch Service Guide - Page 3
Conventions
The following typographical conventions are used in constant width. Variables contained within user input are shown in bold italics. Example: After entering data, press Enter. Example:
the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M program Computer output (text that represents information displayed on a computer screen, ...
Acer V5-571 Series Notebook Touch Service Guide - Page 5
...
v Hardware Specifications and Configurations
Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-6 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-8 I/O Ports 1-8 Software and Tools 1-8 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10
Notebook...
Acer V5-571 Series Notebook Touch Service Guide - Page 6
... 3-15
Main Unit Disassembly Process 3-18 Main Unit Disassembly Flowchart 3-18 Removing the Palmrest Module/Upper Case 3-19 Removing the Touchpad Board 3-22 Removing the Power Button Board 3-25 Removing the SATA Board 3-27 Removing the HDD Module 3-28 Removing the WLAN Module 3-29 Removing the Mainboard 3-31 Removing the Thermal...
Acer V5-571 Series Notebook Touch Service Guide - Page 7
Troubleshooting
Introduction 4-3
General Information 4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 ... Reinstalling the WLAN Module 3-81 Reinstalling the HDD Module 3-83 Reinstalling the SATA Board 3-84 Reinstalling the Power Button Board 3-85 Reinstalling the Touchpad Board 3-87 Reinstalling the Palmrest Module/Upper Case 3-90
External Module...
Acer V5-571 Series Notebook Touch Service Guide - Page 26
...are on a network)
1-18
Hardware Specifications and Configurations When On, the screen moves one line up or down when pressing the up or down cursor keys. Scroll Lock is not changed by Windows XP, Windows ....
Windows-specific Keys
Key
Windows Logo key
Description
Pressed alone, this key has the same effect as clicking on the Windows Start button;
Lock Key Num Lock
Scroll Lock Fn+F12...
Acer V5-571 Series Notebook Touch Service Guide - Page 27
... hold the Fn key before pressing the key in Sleep mode. Turns off Display toggle
Touchpad toggle Speaker toggle
Description Toggles the WiFi ... Ctrl+ +L: Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network domain)
Ctrl+ +Tab: Moves focus from Start menu, to the Quick Launch toolbar, to the system tray (use or to move focus...
Acer V5-571 Series Notebook Touch Service Guide - Page 37
... size (diagonal) Active area Display resolution (pixels) Pixel pitch Viewing angle (H/V) Brightness Contrast ratio Response time
Typical Maximum Typical power consumption (watt) Electrical interface Backlight Weight Physical size
Specification AUO B156XW04 V5 3A LF AUO B156XW04 V5 LF AUO B156XTN03.1 LF CMI N156BGE-L41 LF LG LP156WH3-TLAA LF...
Acer V5-571 Series Notebook Touch Service Guide - Page 137
Figure 3-65. LCD Back Cover Latches 5. Figure 3-66. Gently pry loose the LCD assembly from left to right until all the latches have disengaged. Start on the bottom side, near the hinge opening, then proceed from the LCD back cover. Detach the LCD module from the LCD back cover.
LCD Back Cover Machine Maintenance
3-45 4.
Acer V5-571 Series Notebook Touch Service Guide - Page 199
...;Fans start up
Status LEDs illuminate
If there is selected. Refer to all models. No Display Issue
No POST or Video
0
If the POST or video does not appear, perform the following one at a time. Troubleshooting
4-5 Do not replace a non-defective FRU:
Figure 4-2. Make sure the computer has power by pressing Fn...
Acer V5-571 Series Notebook Touch Service Guide - Page 200
...switch between the internal display and the external display by removing the power...8-3. If permanent vertical/horizontal lines or dark spots appear in the ... Readjust if necessary.
4. Start the computer. If the issue...display resolution is too dim at a time.
1.
If the POST or video...power by pressing Fn+F5.
6. Hold the power button for 10 seconds.
4. 3.
Acer V5-571 Series Notebook Touch Service Guide - Page 204
...Start Control Panel System and Maintenance System Device Manager. Remove and reinstall the audio driver. 5. Do not replace a non-defective FRU:
Figure 4-6. Internal Speaker Failure
Sound Problems
0
Perform the following , one at a time... fail, perform the following , one at a time.
1. Check the Device Manager to determine that all volume controls...
Acer V5-571 Series Notebook Touch Service Guide - Page 205
Navigate to start Speaker Setup.
Remove any recently installed hardware or software. 9. Restore system and file settings from a... on -screen prompts to 50. If the issue is remains, repeat step 9, selecting an earlier time and date. 11. Select Speakers and click Configure to Start Control Panel Hardware and Sound Sound. Confirm that other audio applications are...
Acer V5-571 Series Notebook Touch Service Guide - Page 206
... and select Show Disabled Devices (clear by default).
Right click on the microphone and select Enable. 4. If the issue is enabled. Increase the volume to Start Control Panel Hardware and Sound Sound and select the Recording tab.
2. Microphone Failure 0 If internal or external Microphones fail, perform the following...
Acer V5-571 Series Notebook Touch Service Guide - Page 215
...-clock frequency
33h
Initialize Phoenix Dispatch Manager
36h
Warm start shut down
38h
Shadow system BIOS ROM
3Ah
Autosize ... devices
4Ah
Initialize all video adapters in system
4Bh
QuietBoot start (optional)
4Ch
Shadow video BIOS ROM
4Eh
Display BIOS... interrupts
59h
Initialize POST display service
5Ah
Display prompt "Press F2 to enter SETUP"
5Bh
Disable CPU cache
5Ch
...
Acer V5-571 Series Notebook Touch Service Guide - Page 224
... type.
0x40-0x5f
OEM Progress Codes. The component was called .
Progress Codes 0
This section describes the progress code values. POSTCODE_PC_COMP_PEI_BEGIN (0x01) -
POSTCODE_PC_COMP_DXE_BEGIN (0x03) - The Start() member function of the component's instance of the Driver Binding protocol was called .
The driver encountered a condition where it found invalid data and could...
Acer V5-571 Series Notebook Touch Service Guide - Page 234
Aspire V5-571PG / V5-571P 6-4 Exploded Diagrams 6-4
Main Assembly 6-4 LCD Assembly 6-6 FRU List 6-7
6-2
Acer V5-571 Series Notebook Touch Service Guide - Page 235
... order FRU parts for repair and service of this chapter whenever ordering for parts to this printed Service Guide. Refer to repair or for the Aspire V5-571PG / V5-571P.
For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global configurations for RMA (Return Merchandise...
Acer V5-571 Series Notebook Touch Service Guide - Page 236
... Touch pad module Power board Thermal module Wireless LAN card Mainboard SD Dummy Card
Part Number 60.4VM75.001 65.4VM25.001 65.4VM10.001 27.01518.522
54.03384.011 55.4TU01.471G 42.4TU15.001
6-4
FRU (Field Replaceable Unit) List Main Assembly Exploded Diagram
Table 6-1. Aspire V5-571PG / V5-571P 0
Exploded Diagrams 0
Main...
Acer V5-571 Series Notebook Touch Service Guide - Page 255
... KINGSTON-FA R EAST
60004668 ELPIDA
SO2GBIII13 SO2GBIII13
60002215 SAMSUNG
SO2GBIII13
LED LCD AUO 15.6''W WXGA Glare B156XW04 V5 LF 200nit 8ms 500:1
LED LCD LPL 15.6''W WXGA Glare LP156WH3-TLAA LF 200nit 16ms 500:1 (Power saving) (2011)
Memory NONE SO-DIMM DDRIII 2GB dummy LF+HF
Memory NANYA SO-DIMM DDRIII 1333...
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