Acer Aspire S5-391 Support Question
Acer Aspire S5-391 Support Question
Find answers below for this question about Acer Aspire S5-391.Need a Acer Aspire S5-391 manual? We have 2 online manuals for this item!
Question posted by jlreinhart12 on March 17th, 2013
My Java & Adobe Are Running 32 Bit Whats The Deal?? Sorry I Have A Aspire V3-7
is this normal for my 64 bit system or is there a way of going back & forth between them thank u for your time
Current Answers
Related Acer Aspire S5-391 Manual Pages
Acer S5-391 Notebook Service Guide - Page 6
...topic.
Variables contained within user input are shown in constant width bold.
Example: At the prompt, type run [file name] -m
• Keyboard keys are shown in bold. v Example: After entering data, ...command names, option letters, and words) are shown in square brackets ([ ]). NOTE:
Gives bits and pieces of additional information related to input, and error messages) are shown in constant ...
Acer S5-391 Notebook Service Guide - Page 9
Hardware Specifications and Configurations
Features
The following is a summary of the computer's features:
Operating System
• Genuine Windows® 7 Home Premium (64-bit) • Genuine Windows® 7 Home Basic (64-bit) • Support Genuine Windows® 8
Platform
• Mobile Intel® HM77 Express Chipset
• Intel® Core™ i7-3667U / i7-3517U Dual Core...
Acer S5-391 Notebook Service Guide - Page 21
... the right and left arrow keys to move focus to the system tray.
Windows Key Combinations Description
Opens or closes the Start menu.
+
Opens the Run dialog box.
+
Minimizes all windows.
+ +
Undo immunize all windows.
+
Shows the help window.
+
Opens Windows Explorer.
+
Searches for a file or folder.
+ + + + + + +
Shows the desktop...
Acer S5-391 Notebook Service Guide - Page 24
...
Weight (equipped with optical drive, flash drive, and battery)
1.2 kg
2.646 lbs
Input power
Operating voltage
19V
Operating current
3.42A
Temperature
Operating
0ºC ~ 40ºC
32ºF ~ 104ºF
Non-operating
-20ºC ~ 60ºC
-4º ~ 140ºF
Relative humidity
Operating
0% ~ 80%
Non-operating
0% ~ 80%
Maximum altitude (unpressurized)
Operating
NA
NA...
Acer S5-391 Notebook Service Guide - Page 30
...
Specification
Atheros AR9462
• TX 1.2Mbits/sec • RX 1.2Mbits/sec
BT 4.0 ; Supported Resolution (GPU: Include all supported resolution)
Resolution
16 bits 32 bits 36 bits
640x480/60Hz
V
V
X
800x600p/60Hz
V
V
X
1024x768p/60Hz
V
V
X
1280x600/60Hz
V
V
X
1280x720/60Hz
V
V
X
1280x768/60Hz
V
V
X
1360x768/60Hz
V
V
X
1366x768/60Hz
V
V
X
Legend: V = Supported...
Acer S5-391 Notebook Service Guide - Page 38
...to expand this item. • Press Esc while you are in any of the menu options to go to the Exit menu. • In any changes made and exit the BIOS Setup Utility. Read ...the bottom of screen. To activate the BIOS Utility, press F2 during POST to run this carefully when making changes to run the BIOS utility. System Utilities
BIOS Setup Utility
The BIOS Setup Utility is "disabled"...
Acer S5-391 Notebook Service Guide - Page 48
...BIOS Flash ROM. BIOS Flash may be performed by one before BIOS Flash utility is used . Use the Flash utility to run a BIOS Flash update: 1.
Prepare a bootable USB HDD/FDD. 2. Perform the following : • DOS Flash Utility ... Flash is used • Use an AC adaptor power supply when running BIOS Flash utility. If the battery pack
does not contain power to the bootable USB HDD/FDD.
Acer S5-391 Notebook Service Guide - Page 54
...wm Acer
3. When the BIOS shows Verifying DMI pool data, it to EEPROM (max. 32 characters)
The following examples show the commands and the corresponding output information:
1. Read DMI ...: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire xxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-...
Acer S5-391 Notebook Service Guide - Page 55
Write Asset Tag to EEPROM Input: dmitools /wa Acer Asstag
NOTE:
When running examples 2 ~ 5, restart the system to EEPROM (Create UUID from Intel WFM20.pdf) Input: dmitools /wu
6. System Utilities
2-19
Write UUID to make the new DMI data effective. 5.
Acer S5-391 Notebook Service Guide - Page 60
...
Press 1 or 2 to clean the desired password shown on the screen.
Cleaning BIOS Passwords
To clean the User or Supervisor password, perform the following: 1. Figure 2-32. Clean BIOS Password 2. The screen displays if the function is shown. Figure 2-33. At the command prompt, type CP.exe.
Acer S5-391 Notebook Service Guide - Page 76
... invalid system responses.
• Do not replace a non-defective FRU.
1. Touchpad Failure on page 8-2. Extend MIC and Speaker Failure on page 4-14
USB Failure
Figure 4-32.
NOTE: • The diagnostic tests are designed to the problem.
3. Motor Calibration Flow on page 4-12
Motor Failure
Figure 4-9. Unit Thermal Failure on Issues
Figure...
Acer S5-391 Notebook Service Guide - Page 79
...point is properly installed. Check the Device Manager to determine that the computer is not normal, right-click on the desktop and select Personalize Display Settings. • Click and ...appears abnormal, perform the following:
1. Roll back the video driver to its highest level. Run the Windows Memory Diagnostic from the operating system DVD and follow the on battery alone as...
Acer S5-391 Notebook Service Guide - Page 88
Motor Calibration Flow
When to run Motor initialization
Run as administrator
(see Run Tool as Administrator on page 4-15)
Run disable UAC
(see Run Tool with Disabled UAC on page 4-19)
Motor calibration "PASS/FAIL"
Figure 4-10. Requires Motor Calibration Tool
Troubleshooting
4-14 Servo Motor Troubleshooting
To calibrate the ...
Acer S5-391 Notebook Service Guide - Page 89
Run As Administrator
4-15
Troubleshooting Run Tool as administrator" to start up the system. ITPM_V2.5.0.0.zip Figure 4-13. Select "Run as Administrator
1. Start Up System 2. Unzip ITPM_V2.5.0.0.zip, then open the ITPM tools.
Figure 4-14. Click Power button Figure 4-12. Press the power button to open the ITPM_V2.5.0.0 folder.
ITPM_V2.5.0.0
3.
Acer S5-391 Notebook Service Guide - Page 91
Select "Run as administrator" to continue. Figure 4-18.
User Account Control 9.
Figure 4-20. 7. Run As Administrator 8. The system desk will
automatically run twice. Motor Calibration
4-17
Troubleshooting The ITPM Motor calibration tool will display the screen below. Click "Yes" to open the ITPM motor calibration test tools. Figure 4-19.
Acer S5-391 Notebook Service Guide - Page 93
Press the power button to start up the system.
2.
Start Up System
Start menu
Figure 4-23. Click the User Account Icon
4-19
Troubleshooting Click Power button Figure 4-22. User account
Figure 4-24. Run Tool with Disabled UAC
1. Click the "Start" menu. Click "Start"
3.
Click the user account icon.
Acer S5-391 Notebook Service Guide - Page 96
Motor Calibration
Troubleshooting
4-22 The ITPM Motor calibration test will display the screen below.
Execute ITPM_MotorCalibrationTest_V1.0.0.0.exe, and the system desk will automatically run twice. Figure 4-31. 10.
Acer S5-391 Notebook Service Guide - Page 97
USB Failure
If the USB fails, perform the following:
Start OK
Check IO/B to M/B CONN
OK
Swap M/B
NG
Re-assemble the
IO/B CONN to M/B
Figure 4-32. USB Failure
4-23
Troubleshooting
Acer S5-391 Notebook Service Guide - Page 102
Check if the drive is ok. 3. Check if the test fixture is ok. 2. Figure 4-37. Run a complete virus scan using up to date software to Clearing the Password Check and BIOS Password on page 2-22. If the computer is a wrong CMOS ...
Acer S5-391 Notebook Service Guide - Page 103
...to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Run the advanced diagnostic test (refer to System Utilities on page 2-2) for damage. If no more errors... lost, replace the cables. 5. Visually check FRUs for the system board in
loop mode at the time of the following : 1. Apply power to isolate the failing FRU:
1. Replace the Motherboard. 7. ...
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