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Acer Aspire 7736Z Support Question

Acer Aspire 7736Z Support Question

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Question posted by baskid on October 19th, 2011

Battery Not Charging

Battery plugged in shows 10% but says not charging. What voltages should be on the pins of the connector?

Current Answers

Answer #1: Posted by pchelper on October 20th, 2011 8:01 PM
This answer was accepted by the poster of the original question.
pchelper

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If your laptop works fine while plugged in but stops working while unplugged it's likely that either your laptop battery is bad or your laptop is not charging the battery properly. Below are steps that can be taken to help identify the cause of this issue.

Leave power plugged in

Make sure the computer has been charging from the power plug for at least two hours before attempting to unplug it.

Remove and reconnect battery

In some situations the battery can become loose. Removing it and then put it back into the laptop.

Third-party utility

Use a third-party battery utility to determine the total capacity of the battery. For example,BatteryCare is a free software utility capable of doing this.

Refresh battery

Some laptop manufacturers allow for batteries to be refreshed through the CMOS Setup.

Replace battery or AC adapter

If your computer is still in warranty we suggest skipping to the next step.

If the above steps have been completed, we suggest replacing the battery in the computer or AC adapter. In most situations it's a bad battery.

Service laptop

If after following the above steps the computer is still unable to charge the battery a component within the laptop has failed and will need to be replaced. Contact the computer manufacturer for information on getting the laptop serviced. Most likely the charger or inverter board will need to be replaced.

Related Acer Aspire 7736Z Manual Pages

Acer Aspire 7540 Service Guide - Page 1

for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN Aspire 7736/7736Z/7336 Series Aspire 7540 Series Service Guide Service guide files and updates are available on the ACER/CSD web;
Acer Aspire 7540 Service Guide - Page 2

Revision History Please refer to the table below for the updates made on Aspire 7736/7736Z/7336 and Aspire 7540 Series service guide. Date Chapter Updates II
Acer Aspire 7540 Service Guide - Page 8

... Error Message 97 Intermittent Problems 101 Undetermined Problems 102 Connector Locations 103 Main Board 103 Clearing Password Check and BIOS Recovery 105 Clearing Password Check 105 BIOS Recovery by Crisis Disk 107 FRU (Field Replaceable Unit) List 111 Aspire 7736/7736Z/7336 Series and Aspire 7540 Series Exploded Diagram . . . . .112 Model Definition and Configuration...
Acer Aspire 7540 Service Guide - Page 9

... Features Below is a brief summary of the computer's many features: Platform For Aspire 7736/7736Z/7336 Series • Intel® Centrino® 2 processor technology, featuring: ... Display and graphics • 16:9 aspect ratio • 17.3" HD+ 1600 x 900 For Aspire 7736/7736Z/7336 Series • Mobile Intel® GL40 Express Chipset • Mobile Intel® GM45 Express Chipset* ...
Acer Aspire 7540 Service Guide - Page 27

... CPU type Core logic CPU package CPU core voltage Specification Aspire 7736/7336 Series: Intel® Core™2 Duo P8800 PGA (2.66 GHz) Intel® Core™2 Duo T6500 PGA (2.1 GHz) Intel Celeron 900 PGA (2.2 GHz) Aspire 7736Z Series: Intel Pentium Dual-Core T4200 PGA (2.0 GHz) Aspire 7540 Series: AMD Turion II M520 2.3 GHz AMD...
Acer Aspire 7540 Service Guide - Page 29

... (disk-buffer, Mbytes/s) DC Power Requirements Voltage tolerance 5V(DC) +/- 5% HGST 2.5" HTS545025B9A300...Diskette With DVD Diskette Sustained: Sustained: Max 3.6Mbytes/sec Max 10.08Mbytes/sec 2MB SATA Chapter 1 21 Foxconn Wirelss LAN Atheros... Aspire 7736Z Series: Foxconn Wirelss LAN Atheros HB95 1x1 BG (HM) Aspire 7336 series: QMI Wireless LAN Atheros HB93 1x2 BGN (HM) EM306 Aspire ...
Acer Aspire 7540 Service Guide - Page 32

... controller MODEM Bluetooth Wireless 802.11 b/g/n Multi-in-1 Card Reader 24 Specification Aspire 7736/7736Z/7336 Series: • Mobile Intel® GL40 Express Chipset* • Mobile Intel®...Controller Aspire 7736/7736Z/7336 Series: Mobile Intel® GM45/ GL40/PM45 Aspire 7540 Series: ATI RS780MN Aspire 7736/7736Z/7336 Series: Intel ICH-9M Aspire 7540 Series: AMD SB710 N/A Aspire 7736/7736Z/...
Acer Aspire 7540 Service Guide - Page 37

Aspire 7736/7736Z/7336 Series: Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit CPU Type: CPU Speed: IDE0...F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit Aspire 7540 Series: Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit CPU Type: CPU Speed: IDE0 Model Name: ...
Acer Aspire 7540 Service Guide - Page 39

... Series: Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit System Time: System Date: Total Memory: [10:10:10] [03/31/2009] 4096 KB Item Specific Help , , or selects field. Aspire 7736/7736Z/7336 Series: Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit System Time: System Date: System Memory: Extended Memory: Video...
Acer Aspire 7540 Service Guide - Page 62

... Cover" on page 51. 7. See "Removing the DIMM Module" on page 46. 4. Removing the CPU NOTE: Aspire 7736/7736Z/7336 Series uses the Intel® processor, while Aspire 7540 Series uses the AMD® processor. See "Removing the Battery Pack" on page 50. 6. See "Removing the Wireless LAN Card" on page 45. 3. See "Removing...
Acer Aspire 7540 Service Guide - Page 96

...system fails after recharging, replace the battery. Check out the Power Management in the computer. Replace the touchpad. 3. To check the battery charge operation, use the touchpad, the... on the screen and the error symptoms classified by function. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). 3. Some of them display information about a...
Acer Aspire 7540 Service Guide - Page 111

... Main Board Aspire 7736/7736Z/7336 and 7540 Top View Chapter 5 No. 1 2 3 4 5 6 7 8 9 10 11 Code LCD1 SPKR_L1 MIC1 SPKR_R1 USBCN1 CN1 TP1CN1 FPCN1 MDC1 BT1 RTC1 Connector LCD cable connector Left speaker cable connector Microphone cable connector Right speaker cable connector USB cable connector Keyboard cable connector Touchpad cable connector Fingerprint or button connector Modem board...
Acer Aspire 7540 Service Guide - Page 112

Aspire 7736/7736Z/7336 and 7540 Bottom View No. Code 1 BAT1 2 CPU1 3 FAN1 4 DCIN1 5 RJ45 6 CRT1 7 HDMI1 8 USB1~3 9 LIN1 10 MICIN1 11 LOUT1 12 CARD1 13 DM1 and 2 14 ODD1 15 SATA1 Connector Battery connector CPU socket Heatsink fan cable connector DC-in connector Ethernet port External display (VGA) port HDMI port USB 2.0 Ports Line-in jack Microphone in...
Acer Aspire 7540 Service Guide - Page 113

... board for clearing the password check and one Hardware Open Gap on the main board: Gap name in 7736/7736Z/7336 Series is G78. There is one Hotkey for Aspire 7736/7736Z/7336 and Aspire 7540 Series. Clearing Password Check and BIOS Recovery This section provides the standard operating procedures for clearing the password...
Acer Aspire 7540 Service Guide - Page 114

...• Open the back cover of the hardware gap. • Plug in the AC adapter while retaining the short condition on the computer ...look for the hardware gap on the main board as shown in Aspire 7540 Series is cleared. Otherwise, repeat the steps above . ...8226; Power off the system, and remove the HDD, AC adapter and battery from the hardware gap. • Restart the system. Press the power...
Acer Aspire 7540 Service Guide - Page 119

... FRU (Field Replaceable Unit) listing in the FRU list of this chapter whenever ordering for parts to repair or for repair and service of Aspire 7736/7736Z/ 7336 and Aspire 7540 Series. For whatever reasons a part number change is made, it . You MUST use the local FRU list provided by your regional web...
Acer Aspire 7540 Service Guide - Page 120

Aspire 7736/7736Z/7336 Series and Aspire 7540 Series Exploded Diagram 112 Chapter 6
Acer Aspire 7540 Service Guide - Page 121

...1 ADP 65W 19V 3P ADP-65JH DB A, 1 ADP 65W 19V 3P PA-1650-22AC LV 1 ADP 65W 19V 3P HP-A0652R3B 1LF BATTERY BOARDS 1 BTY PACK LI+ 6C 2.2AH PANA 1 BTY PACK LI+ 6C 2.2AH SANYO 1 BTY PACK LI+ 6C 2.2AH SONY ....001 27.01518.641 27.01518.531 27.01518.541 27.03118.001 113 Aspire 7736/7736Z/7336 Series FRU List 1. ACER_ASPIRE 7336 UMACBK_JV71_MV (NO: 91.4FX01.004G ) Category ADAPTER No.
Acer Aspire 7540 Service Guide - Page 139

Part Name 1 ADP 65W 19V 3P HP-A0652R3B 1LF 1 ADP 65W 19V 3P ADP-65JH DB A, 1 ADP 65W 19V 3P PA-1650-22AC LV BATTERY BOARDS 1 BTY PACK LI+ 6C 2.2AH SANYO 1 BTY PACK LI+ 6C 2.2AH PANA 1 BTY PACK LI+ 6C 2.2AH SDI 1 BTY PACK LI+ ...NI.23600.046 NI.23600.054 NI.23600.047 Chapter 6 131 ACER_ASPIRE 77540 UMACBK_JV71_TR (NO:91.4FP01.003G) Category ADAPTER No. Aspire 7540 Series FRU List 1.
Acer Aspire 7540 Service Guide - Page 152

144 Aspire 7736/7736Z/7336 Series Model AS7736G744G32Mn AS7736G664G50Bn AS7736G664G50Mn AS7736G664G32Mn AS7736G664G32Mn ...N N N N BT 2.1/N NB Chipset PM45 PM45 PM45 PM45 PM45 PM45 PM45 PM45 PM45 PM45 PM45 PM45 PM45 PM45 PM45 PM45 PM45 SB Chipset Battery Adapter Camera ICH9M 6CELL2.2 65W 0.3M DV ICH9M 6CELL2.2 65W 0.3M DV ICH9M 6CELL2.2 65W 0.3M DV ICH9M 6CELL2.2 65W 0.3M DV ICH9M ...

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