Acer Aspire 5750Z Support Question
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Question posted by newpacot on May 10th, 2014
Aspire 5750z Laptop Keyboard Does Not Work
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Related Acer Aspire 5750Z Manual Pages
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 3
The following conventions are shown in angle brackets (< >). Example: At the prompt, type run -m Keyboard keys are shown in italics. Variables contained within user input are used in this manual:
! WARNING:
Indicates a potential for the proper completion of a procedure, choice ...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 5
... 1-10
Notebook Tour 1-11 Top View 1-11 Closed Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Touchpad Basics 1-17 Using the Keyboard 1-18 Windows Keys 1-19 Hotkeys 1-20 System Block Diagram 1-22
Specification Tables 1-23 Computer specifications 1-23 System Board Major Chips 1-24 Processor 1-24 Processor Specifications...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 6
LAN Interface 1-27 Keyboard 1-27 Hard Disk Drive (AVL components 1-28 Super-Multi Drive 1-30 LED 15.6 1-32 LCD Inverter (not available with this model 1-32 Display Supported Resolution (...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 7
... (Wireless Local Area Network) Module Removal . . . .3-21 WLAN Module Installation 3-21 DIMM (Dual In-line Memory Module) Module Removal . . . .3-22 DIMM Module Installation 3-22 Keyboard Removal 3-23 Keyboard Installation 3-24 Upper Cover Removal 3-25 Upper Cover Installation 3-27 Touchpad Board FFC Removal 3-28 Touchpad Board FFC Installation 3-29 Power Board Removal 3-30...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 8
... 3G Antenna Installation 3-56 Microphone Module Removal 3-57 Microphone Module Installation 3-57
CHAPTER 4 Troubleshooting
Introduction 4-3 General Information 4-3
Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure 4-12
viii
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 10
CHAPTER 7 Model Definition and Configuration
Aspire 5750 7-3 Aspire 5750G 7-17
CHAPTER 8 Test Compatible Components
Microsoft® Windows® 7 Environment Test 8-4 Aspire 5750/5750G 8-4
CHAPTER 9 Online Support Information
Introduction 9-3
x
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 12
... 1-10
Notebook Tour 1-11 Top View 1-11 Closed Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Touchpad Basics 1-17 Using the Keyboard 1-18 Windows Keys 1-19 Hotkeys 1-20 System Block Diagram 1-22
Specification Tables 1-23
Computer specifications 1-23 System Board Major Chips 1-24 Processor 1-24 Processor Specifications...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 19
... independent standard numeric keypad, international language support
Touchpad
Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip
Media keys
Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume down
Environment
0
Temperature:
Operating: 5 °C to 35 °C
Non-operating: -20 °C to 65 °C
Humidity (non...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 22
...
Hardware Specifications and Configurations
Table 1-1.
Indicates when the hard disk drive is charging. Battery indicator
Indicates the computer's battery status. Top View (Continued)
#
Icon
Item
4
Keyboard
5
Touchpad
6
HDD indicator
Description For entering data into your computer.
Charging: The light shows amber when the battery is active.
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 28
... when the up or
+ down arrow keys are in numeric mode.
To simplify the keyboard legend, cursor-control key symbols are not printed on embedded keypad
Hold while using cursor-...not work with the arithmetic operators +, -, *, and /). Embedded Numeric Keypad
Desired access
Num Lock on
Num Lock off
Number keys on and off. (Table 1-7) Table 1-7. Keyboard Lock Keys
The keyboard has...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 37
... BCM57785 RJ45 RJ45 at the left side Supports 10/100/1000
Keyboard
Item Type Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features
Specification New Acer AC7T flat keyboard 103-US/104-UK /107-JP keys Yes Plug USB keyboard to the USB port directly: Yes
Phantom key auto detect Overlay...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 74
... the commands and the corresponding output information:
Read DMI Information from Memory
Input:
0
dmitools /r
Output:
0
Manufacturer (Type1, Offset04h): Acer
Product Name (Type1, Offset05h): Aspire xxxxx
Serial Number (Type1, Offset07h): 01234567890123456789
UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Asset Tag (Type3, Offset04h): Acet Asstag
Write Product Name...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 174
... and Connector Locations Clear the password check with the SOP (standard operating procedure) for clearing the BIOS password check and recovering the BIOS for the Aspire 5750/5750G. CMOS Jumper
Table 5-6.
Locate the RTC_RST point. 5. Clearing Password Check 0
NOTE: NOTE:
The following procedure:
1. Clearing Password Check and BIOS Recovery 0
This section...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 181
... ordinance or regulations on how to return it properly, or follow the rules set by the regional Acer office to order FRU parts for the Aspire 5750/5750G. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global configurations for repair and...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 279
... computer's compatibility is tested and verified by the Acer Mobile System Testing Department.
Compatibility Test Report released by Acer's internal testing department. Refer to the Aspire 5750/5750G. Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and peripherals which have passed these tests...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 281
Table 8-1. Aspire 57050/5750G (Continued)
Vendor
Type
Description
P/N
10001081 DELTA
90W
Adapter DELTA 90W 19V 1.7x5.5x11 Blue ADP-90CD DBH, LV5 LED LF
AP.09001.031
...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 282
Table 8-1. Aspire 57050/5750G (Continued)
Vendor
Type
Description
P/N
10001018 HON BT 3.0 HAI
Foxconn Bluetooth ATH AR3011 (BT3.0)
BH.21100.009
23707801
BT 2.1
FOXCONN TW
Foxconn Bluetooth BRM ...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 283
KH.25008.025
60001994 WD
N250GB5.4KS
HDD WD 2.5" 5400rpm 250GB WD2500BEVT-22A23T0, WD, ML320S SATA 8MB LF F/W:01.01A01.
Table 8-1. Aspire 57050/5750G (Continued)
Vendor
Type
Description
P/N
60001922
N500GB5.4KS
TOSHIBA DIGI
HDD TOSHIBA 2.5" 5400rpm
KH.50004.002
500GB MK5065GSX,Capricorn BS,
320G/P SATA 8MB LF F/W:...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 284
Aspire 57050/5750G (Continued)
Vendor
Type
Description
P/N
60002036 SEAGATE
N160GB5.4KS
HDD SEAGATE 2.5" 5400rpm ... 2.5" 5400rpm 750GB ST9750423AS,9ZW14G-188, Desaru5, 375G/P. SATA 8MB LF+HF F/W:0001SDM1
KH.75001.011
Keyboard
60004864 DARFON
AC7T_A10B
Keyboard ACER AC7T_A10B AC7T Internal 17 Standard Black NONE Y2010 Acer Texture
KB.I170A.143
LAN
60001948 BROADCOM
BCM57785X
...
Acer Aspire 5350, 5750, 5750G, 5750Z Notebook Service Guide - Page 287
Table 8-1. Aspire 57050/5750G (Continued)
Vendor
Type
Description
P/N
Wireless LAN
10001067 INTEL
INT6205H
Lan Intel WLAN TBD Taylor Peak 2x2 AGN
KI.TPH01.001
10001067 INTEL
INT6250H
WiMax Intel WLAN 622ANXHMWG KI.KPH01.001 Kilmer Peak 2x2 AGN
23707801
3rd WiFi 2x2
FOXCONN TW BGN
Foxconn Wireless LAN Atheros HB97 2x2 BGN (HM)
NI.23600.072
Test Compatible Components
8-11
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