Acer Aspire 4743Z Support Question
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Question posted by Anonymous-57130 on April 19th, 2012
My Acer Is Asking For A Password
My acer aspire 4743z-4861 is asking for a password right at the start it won't let me in the system
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Related Acer Aspire 4743Z Manual Pages
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 2
... trademarks of Gateway, Inc. The software described in any form or by Acer Incorporated. All rights reserved.
All other countries. Disclaimer
The information in this manual is sold ...the prior written permission of Acer Incorporated. in the software. For more information, go to http://csd.acer.com.tw.The information in this Aspire 4743/4743G/4743Z/4743ZG service guide.
There are...
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 4
... or the responsible personnel/channel to order FRU parts for Acer's global product offering. Acer-authorized Service Providers: Your Acer office may have decided to extend the functionality of customer machines...configuration for repair and service of a machine (such as add-on your regional Acer office to provide you with further technical details. This service guide provides you with...
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 6
...2-6 Security 2-8 Boot 2-12 Exit 2-13
BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-15
Remove HDD/BIOS Password Utilities 2-16 Removing HDD Password 2-16 Removing BIOS Passwords 2-17 Cleaning BIOS Passwords 2-18
Using DMI Tools 2-19 LAN EEPROM Utility 2-19
CHAPTER 3 Machine Maintenance
Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement...
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 8
... Functions Failure 4-18
Intermittent Problems 4-19
Undetermined Problems 4-19
Error Codes 4-20
BIOS Beep Codes 4-21
POST Codes 4-26
CHAPTER 5 Jumper and Connector Locations
Clearing Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 Performing a BIOS recovery 5-6
8
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 9
CHAPTER 6 FRU List
Aspire 4743/4743G/4743Z/4743ZG Exploded Diagrams 6-4 Main Assembly 6-4 LCD Assembly 6-5
CHAPTER 7 Model Definition and Configuration
Aspire 4743/4743G/4743Z/4743ZG 7-3
CHAPTER 8 Test Compatible Components
Microsoft Windows 7 Environment Test 8-4
CHAPTER 9 Online Support Information
Introduction 9-3
9
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 17
...0
Acer Video Conference, featuring:
Acer Crystal Eye webcam with 1280 x 1024 resolution
Acer Video Conference Manager software...61472;Gigabit Ethernet, Wake-on-LAN ready
Privacy Control 0 BIOS user, supervisor, HDD passwords Kensington lock slot
Dimensions and Weight 0
Dimensions
0
342 (W) x 245 ...
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 19
...;
Gaming
0
Oberon GameZone (except US, Canada, Hong Kong, Korea)
WildTangent® (US, Canada only)
Communication and ISP
0
Acer Crystal Eye
Acer Video Conference Manager
Microsoft® Silverlight™
Skype™
Windows Live™ Essentials
Web links and utilities...
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 20
Acer Registration Acer Updater eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) Netflix shortcut (US only)
Warranty 0 One-year ...
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 37
... management bus specification version 2.0 AHCI support Microsoft XP/Vista/Windows 7 logo program Microsoft SLP 1.0 support Microsoft OA 2.0/2.1 support Refer to Acer BIOS specification
LAN Interface
Item LAN Chipset LAN connector type LAN connector location Features
Specification
Atheros AR8151L
RJ45
RJ45 at the left side
Supports 10...
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 52
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3
BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13
BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-15
Remove HDD/BIOS Password Utilities 2-16 Removing HDD Password 2-16 Removing BIOS Passwords 2-17 Cleaning BIOS Passwords 2-18
Using DMI Tools 2-19 LAN EEPROM Utility 2-19
2-2
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 54
...) i5 CPU M 480 @ 2.67GHz 2660 MHz TOSHIBA MK7559GSXP-(S1) X0GUT09UT XXXXXXXXXXXXXXXXXXXXXXXXXXXX VX.XX XX.XX.XX.XX.XX XX.XX XXXXXXXXXXXXXXXXXXXXXXX No Asset Tag Aspire 4743 Acer XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXX
F1 Help Esc Exit
Select Item F5/F6 Change Values
F9 Setup Defaults
Select Menu Enter Select Sub-Menu F10...
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 58
...
Parameter
Description
Option
Supervisor Password Is Supervisor password setting
Clear or Set
User Password Is
User password setting
Clear or Set
HDD Password Is
HDD0 password setting
Clear or Set
Set Supervisor Password Option to set supervisor password
N/A
Set User Password
Option to set user password
N/A
Set HDD Password
Option to set HDD0 password
N/A
Password on boot is...
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 59
... twice without typing anything in the Enter New Password field. Computer will set user or supervisor passwords:
1. Set Supervisor Password
2. Type a new password in Enter New Password and Confirm New
Password fields. Press Enter.
Type current password in the Confirm New Password field.
☞ IMPORTANT:
Use care when typing a password. Characters do not appear on Boot parameter. 4. NOTE...
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 60
... verification is complete after the user presses Enter.
2-10
System Utilities Set Supervisor Password
Enter Current Password [
]
Enter New Password [
]
Confirm New Password [
]
Figure 2-6. Set Supervisor Password 2. NOTE: NOTE:
Users can enable the Password on boot parameter. 5. Setup Warning: Invalid Password The password setting is OK, the screen shows as follows. Use the and...
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 61
Re-enter Password [Continue]
Figure 2-9. Setup Warning: Passwords Do Not Match
System Utilities
2-11 If the current password entered does not match the current password, the screen shows the Setup Warning dialog. (Figure 2-9)
Setup Warning
Passwords do not match.
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 66
... 2-13. Figure 2-15.
Open the computer in a DOS environment. 2.
Press Enter to display the command options. Password Error Status To reset the HDD password, perform the following: 1. Password Encoding 4. Remove HDD/BIOS Password Utilities 0 This section provides details about removing HDD/BIOS passwords. Figure 2-14. Select option 2 Upper case ASCII code, then press Enter. 5.
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 216
Aspire 4743/4743G/4743Z/4743ZG Exploded Diagrams . . . . . .6-4 Main Assembly 6-4 LCD Assembly 6-5
6-2
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 217
... on the regional web or channel.
For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global configurations for repair and service of this chapter whenever ordering for parts to order FRU parts for the Aspire 5950G. NOTE: NOTE:
To scrap or to return the...
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 218
Aspire 4743/4743G/4743Z/4743ZG Exploded Diagrams
0
Main Assembly 0
Figure 6-1. Description
1
Keyboard
2
Upper case black w/ speaker and power button board cable
3
Power button board
4
DC-in cable
5
DC PD
6
...
Aspire 4743 and 4743Z Notebook Series Service Guide - Page 353
... so do not hesitate to direct any suggestions or comments to us. and password.
Acer's Website offers convenient and valuable support resources. However some information sources will require a ...facilitate the problem-free downloading of our technical material. Also contained on all of Acer's Notebook, Desktop and Server models including:
Service guides for all models...
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