Question posted by sharonb62 on February 7th, 2013
Need Assistance Logging In
I have my username and password but its not working. I received the following error message.
You are not authorized to access this service. This service is not included in your ADP security profile. If you continue to experience problems, please contact your administrator for assistance. Now I use to work for West at home and they are saying that they can not help me get access to my w2 that I need to contact ADP and they do not have contact information for your company. Can you please help me.
Current Answers
Answer #1: Posted by jfalken719 on February 16th, 2015 10:08 AM
If you are trying to access the W-2 section, it may be the wrong one. You may have to login via the iPay, then browse over to statements and select W-2. So go to adp.com, select the box about half way down on the right (W-2 and Form 1099 Guide for Employees) and then select iPay login for Employees. That should work.
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