Problems With Aarp & Optumrx Since I Signed Up In January 2014.

Betty 7/30/2014: 2:45PM Since I signed up with AARP MidicareRX Plan I've incurred problems almost every month. Most recent I ordered medication and the wrong onm med was mailed to me, through their mail order. Other OPTUMRx mistakes: not receiving my orders, and having to have them forward the prescription to a pharmacy near me. Since I was out of the medication, it was necessary to pick up late at night and pay more. Sopke to representations from OPTUMRx regarding several other issues, and when I contacted AARP to check into the problems, AARP was told I did not contact their company. Whick was not true. I found out they did not document many of my calls. As recent as today when I phonned AARP to discuss the matter, they called OPTUM, and were told I did not call and it was not documented. However, I had the name of the person and date and time I phoned. She did not list in the computer. This has occurred over and over. Hey promised to send a grievence letter to the main department. I had also sent a letter on July 22, regarding another issue, to this date I have not received a response. Neither company seems to care if the wrong drug is send to the consumer, or not send. I also phonned another time and they were about to send the wrong medication. These errors seem to occur over and over. Without any corrections. Betty Halperin