Product Manual
Page 26
...Roomba's problem. Start Roomba in a new location. Push them in an extremely large room. Briskly tap Roomba's bumper 10-20 times to do Roomba is stuck with a wheel hanging down or Roomba is stuck hanging over a cliff. Refer to the chart below to create a smaller cleaning area. 26 iRobot Roomba 500 Series Roomba...Error 9 ... Likely cause What to dislodge any debris that they both turn freely. Push them in a new location. Start Roomba in and out and confirm that may be trapped under the bumper. If the problem is not resolved, visit www.irobot.com/support.
...Roomba's problem. Start Roomba in a new location. Push them in an extremely large room. Briskly tap Roomba's bumper 10-20 times to do Roomba is stuck with a wheel hanging down or Roomba is stuck hanging over a cliff. Refer to the chart below to create a smaller cleaning area. 26 iRobot Roomba 500 Series Roomba...Error 9 ... Likely cause What to dislodge any debris that they both turn freely. Push them in a new location. Start Roomba in and out and confirm that may be trapped under the bumper. If the problem is not resolved, visit www.irobot.com/support.
Service Manual
Page 26
...Base verify the two green lights on the Home Base are clean. [Note: If flashing replace the Home Base and test Power Supply and Roomba for charging problems] Inspect the integrity of the electrical spring contacts Wipe the top Home Base IR lens from the Home Base.... 4. Roomba should be on the Home Base and repeat these instructions. Manual Docking To manually test the ability of the Roomba to dock successfully on a hard level surface ...
...Base verify the two green lights on the Home Base are clean. [Note: If flashing replace the Home Base and test Power Supply and Roomba for charging problems] Inspect the integrity of the electrical spring contacts Wipe the top Home Base IR lens from the Home Base.... 4. Roomba should be on the Home Base and repeat these instructions. Manual Docking To manually test the ability of the Roomba to dock successfully on a hard level surface ...
Service Manual
Page 35
... WHEEL Module inspection and cleaning (Appendix C). Front Wheel Module issues Customer observations "Remove and clean Roomba's front wheel" "Uh-Oh" followed by 8 beeps (stasis stuck error) 35 Circle Dance (Drive Wheel Module Problem) Erratic spinning and arching Customer observations Extended circling around in circles - • Replace core robot...
... WHEEL Module inspection and cleaning (Appendix C). Front Wheel Module issues Customer observations "Remove and clean Roomba's front wheel" "Uh-Oh" followed by 8 beeps (stasis stuck error) 35 Circle Dance (Drive Wheel Module Problem) Erratic spinning and arching Customer observations Extended circling around in circles - • Replace core robot...
Service Manual
Page 38
... rather than "Virtual Wall" mode. • Check for proper Home Base and Light House placement as described in the owner's manual. • If problem is not paired with Roomba. Troubleshooting: • Follow WCC troubleshooting guide in main document which describes 'pairing' process described in the "Charging issues" section below. Wireless Command Center...
... rather than "Virtual Wall" mode. • Check for proper Home Base and Light House placement as described in the owner's manual. • If problem is not paired with Roomba. Troubleshooting: • Follow WCC troubleshooting guide in main document which describes 'pairing' process described in the "Charging issues" section below. Wireless Command Center...
Service Manual
Page 39
... obstructing contacts. 3. Re-install battery and securely tighten all models Robot Says What it to cool for more than 30 minutes. 1. If problem persists, replace Battery. 1. This occurs when the - Is battery pull tab removed? 2. Replace Robot + Power Supply. 1. Wipe dust ...off the Home Base charging contacts and the Roomba contacts (use finger or eraser to ensure good contact with Roomba. 6. Move Home Base to a hard, flat surface to wipe). 5. Replace Power Supply if problem persists. 39
... obstructing contacts. 3. Re-install battery and securely tighten all models Robot Says What it to cool for more than 30 minutes. 1. If problem persists, replace Battery. 1. This occurs when the - Is battery pull tab removed? 2. Replace Robot + Power Supply. 1. Wipe dust ...off the Home Base charging contacts and the Roomba contacts (use finger or eraser to ensure good contact with Roomba. 6. Move Home Base to a hard, flat surface to wipe). 5. Replace Power Supply if problem persists. 39
Service Manual
Page 40
Most likely the battery thermistor is no object on top of robot. 2. 6 blinks 7 blinks Err6 Err7 Charging Error 6 Battery overheated. Replace Battery. 2. This occurs when the battery doesn't cool within 4 hours. If problem persists, replace Battery and Robot. 1. Charging Error 7 Battery not Cooling. Move charging setup to a cooler environment and make sure there is shorted. 1. If problem persists, replace Robot. 40 This occurs when the battery temperature is over 75°C for 1 second.
Most likely the battery thermistor is no object on top of robot. 2. 6 blinks 7 blinks Err6 Err7 Charging Error 6 Battery overheated. Replace Battery. 2. This occurs when the battery doesn't cool within 4 hours. If problem persists, replace Battery and Robot. 1. Charging Error 7 Battery not Cooling. Move charging setup to a cooler environment and make sure there is shorted. 1. If problem persists, replace Robot. 40 This occurs when the battery temperature is over 75°C for 1 second.
Service Manual
Page 41
...; Plug Power Supply into working wall outlet o If the green light does not turn on replace Power Supply • Plug Power Supply directly into Roomba o If green light on the Power Supply goes out or starts blinking replace Robot, Home Base, and Power Supply o If "CLEAN/POWER" light...Home Base's "Docked" light still does not turn on • Charge battery for 16 hours o If runtime does not improve replace Battery. If problem persists then replace Robot, Home Base and Power Supply 41 Battery and Runtime issues Customer observations Short battery runtime. Robot doesn't charge...
...; Plug Power Supply into working wall outlet o If the green light does not turn on replace Power Supply • Plug Power Supply directly into Roomba o If green light on the Power Supply goes out or starts blinking replace Robot, Home Base, and Power Supply o If "CLEAN/POWER" light...Home Base's "Docked" light still does not turn on • Charge battery for 16 hours o If runtime does not improve replace Battery. If problem persists then replace Robot, Home Base and Power Supply 41 Battery and Runtime issues Customer observations Short battery runtime. Robot doesn't charge...
Service Manual
Page 60
... for wear and tear. If tire treads are no longer visible, or if large tears are present, replace wheel modules. If wheel module problems persist on flat surfaces when there are no obstacles present, replace wheel modules. it ! FRONT WHEEL Module inspection and cleaning Flip robot over and... any hair wrapped around axle. If necessary, slide axle out of wheel and wipe axle clean. If white half of axle snap into Roomba Do not forget to run without it is dirty, wash wheel and wipe clean. Reinsert wheel into wheel housing and drop module back...
... for wear and tear. If tire treads are no longer visible, or if large tears are present, replace wheel modules. If wheel module problems persist on flat surfaces when there are no obstacles present, replace wheel modules. it ! FRONT WHEEL Module inspection and cleaning Flip robot over and... any hair wrapped around axle. If necessary, slide axle out of wheel and wipe axle clean. If white half of axle snap into Roomba Do not forget to run without it is dirty, wash wheel and wipe clean. Reinsert wheel into wheel housing and drop module back...
Service Manual
Page 61
... over and wipe all four cliff sensor windows with compressed air, if available. If problem persists, replace robot. CLIFF SENSOR Module inspection and cleaning First determine that Roomba was not started on flat surfaces with no longer able to stick. Try cleaning around bumper with... is rounded, send replacement brushes. • If the either square recess is no cliff sensor obstructions present, replace robot. If Roomba is rounded, replace cleaning head module. If brushes still do not spin after cleaning, or if error alert persists, replace cleaning ...
... over and wipe all four cliff sensor windows with compressed air, if available. If problem persists, replace robot. CLIFF SENSOR Module inspection and cleaning First determine that Roomba was not started on flat surfaces with no longer able to stick. Try cleaning around bumper with... is rounded, send replacement brushes. • If the either square recess is no cliff sensor obstructions present, replace robot. If Roomba is rounded, replace cleaning head module. If brushes still do not spin after cleaning, or if error alert persists, replace cleaning ...