User Guide
Page 23
...the scanner glass automatically turns off the scan lamp. The lamp automatically wakes up after some telephone systems, you to Standby mode. When an error occurs while processing data from the computer and the data flow stops, the machine waits the specified time and then cancels printing if data ...can set the amount of time for a second dial tone. A - The machine handles incoming data as a single job if it must dial an access code (9, for example) and listen for which the machine waits after a scan job is not in the printer properties. You can insert a pause while you make...
...the scanner glass automatically turns off the scan lamp. The lamp automatically wakes up after some telephone systems, you to Standby mode. When an error occurs while processing data from the computer and the data flow stops, the machine waits the specified time and then cancels printing if data ...can set the amount of time for a second dial tone. A - The machine handles incoming data as a single job if it must dial an access code (9, for example) and listen for which the machine waits after a scan job is not in the printer properties. You can insert a pause while you make...
User Guide
Page 53
...an original is placed on the display. For further details, see page 14.7. When something goes wrong while sending your fax, an error message appears on the scanner glass, select Yes to add another original and press Enter. prompt. To change the time interval between redials... and the number of the extension phone and then press the remote receive code. Distinctive Ring is no answer when you will use a single telephone line to answer several different telephone numbers. Automatic redialing When...
...an original is placed on the display. For further details, see page 14.7. When something goes wrong while sending your fax, an error message appears on the scanner glass, select Yes to add another original and press Enter. prompt. To change the time interval between redials... and the number of the extension phone and then press the remote receive code. Distinctive Ring is no answer when you will use a single telephone line to answer several different telephone numbers. Automatic redialing When...
User Guide
Page 61
...exchange (PBX) system, you are sent smoothly to initiate fax reception from being included in each page of redial attempts. Rcv Start Code This code allows you to any other ECM-equipped fax machine. To change the default settings for privacy or security protection. This number dials .... Option Description Sent Report Image TCRb You can select the default fax receiving mode. The available options are On, Off, and On-Error, which dial mode to print a confirmation report showing whether a transmission was busy. If you pick up to automatically print the page number...
...exchange (PBX) system, you are sent smoothly to initiate fax reception from being included in each page of redial attempts. Rcv Start Code This code allows you to any other ECM-equipped fax machine. To change the default settings for privacy or security protection. This number dials .... Option Description Sent Report Image TCRb You can select the default fax receiving mode. The available options are On, Off, and On-Error, which dial mode to print a confirmation report showing whether a transmission was busy. If you pick up to automatically print the page number...
User Guide
Page 101
..., Memory Tx, ECM. 16.2 Facsimile specifications Item Description Compatibility ITU-T Group 3 Applicable line Public Switched Telephone Network (PSTN) or behind PABX Data coding MH/MR/MMR/JPEG/ECM (Error Correction Mode) Modem speed Transmission speed 33,6 Kbps Approx. 3 seconds/pagea Maximum document length Scanner glass: 297 mm Automatic document glass: 356 mm...
..., Memory Tx, ECM. 16.2 Facsimile specifications Item Description Compatibility ITU-T Group 3 Applicable line Public Switched Telephone Network (PSTN) or behind PABX Data coding MH/MR/MMR/JPEG/ECM (Error Correction Mode) Modem speed Transmission speed 33,6 Kbps Approx. 3 seconds/pagea Maximum document length Scanner glass: 297 mm Automatic document glass: 356 mm...
Service Manual
Page 15
... Cleaning and Maintenance: This section provides periodic cleaning procedures for the machine, and procedures for error messages and jam error codes displayed on the Control Panel display or on the CWIS status page. Section 9 - Phaser 3300MFP Service Manual xiii Section 2 - Section 4 - Section 8 - Section 10 - Appendix ... image quality problems associated with the printer output. Manual Organization The Phaser 3300MFP Multifunction Product Service Manual is the primary document used for situations where an error indicator is included when necessary. Use this manual as part numbers...
... Cleaning and Maintenance: This section provides periodic cleaning procedures for the machine, and procedures for error messages and jam error codes displayed on the Control Panel display or on the CWIS status page. Section 9 - Phaser 3300MFP Service Manual xiii Section 2 - Section 4 - Section 8 - Section 10 - Appendix ... image quality problems associated with the printer output. Manual Organization The Phaser 3300MFP Multifunction Product Service Manual is the primary document used for situations where an error indicator is included when necessary. Use this manual as part numbers...
Service Manual
Page 18
Contents S/W Descriptions 2-36 Overview 2-36 Architecture 2-36 Data and Control Flow 2-37 3 Error Messages and Codes Introduction 3-2 Jam Error Codes 3-2 JAM 0 3-2 JAM 1 3-3 JAM 2 3-4 Duplex Jam 1 3-5 Duplex Jam 0 3-6 Error Messages 3-7 4 General Troubleshooting Procedure for Checking the Symptoms 4-2 Tech Mode 4-3 How to Enter Tech Mode 4-3 Setting-up System in Tech Mode 4-3 Data Setup...Defective FAX RECEIVE (1 4-14 Defective FAX RECEIVE (2 4-15 Defective FAX RECEIVE (3 4-15 Defective FAX RECEIVE (4 4-15 Defective Automatic Receiving 4-15 xvi Phaser 3300MFP Service Manual
Contents S/W Descriptions 2-36 Overview 2-36 Architecture 2-36 Data and Control Flow 2-37 3 Error Messages and Codes Introduction 3-2 Jam Error Codes 3-2 JAM 0 3-2 JAM 1 3-3 JAM 2 3-4 Duplex Jam 1 3-5 Duplex Jam 0 3-6 Error Messages 3-7 4 General Troubleshooting Procedure for Checking the Symptoms 4-2 Tech Mode 4-3 How to Enter Tech Mode 4-3 Setting-up System in Tech Mode 4-3 Data Setup...Defective FAX RECEIVE (1 4-14 Defective FAX RECEIVE (2 4-15 Defective FAX RECEIVE (3 4-15 Defective FAX RECEIVE (4 4-15 Defective Automatic Receiving 4-15 xvi Phaser 3300MFP Service Manual
Service Manual
Page 81
Error Messages and Codes In this chapter... ■ Introduction ■ Jam Error Codes ■ Error Messages 3 Chapter
Error Messages and Codes In this chapter... ■ Introduction ■ Jam Error Codes ■ Error Messages 3 Chapter
Service Manual
Page 82
...Jam-0 occurs if the paper feeds into the troubleshooting process. water. 3-2 Phaser 3300MFP Service Manual Troubleshooting of the roller-pickup 2. Clean with soft cloth dampened with an error message or error code is covered in "Print-Quality Troubleshooting" on the CWIS status window or the...-0o67r Empty Sensor Sensor Feed Roller Feed Sensor Check and Cause Solution 1. Error Messages and Codes Introduction Jam Error Codes This chapter describes error messages that appear on page 5-1. These error indications serve as the entry point into the printer.
...Jam-0 occurs if the paper feeds into the troubleshooting process. water. 3-2 Phaser 3300MFP Service Manual Troubleshooting of the roller-pickup 2. Clean with soft cloth dampened with an error message or error code is covered in "Print-Quality Troubleshooting" on the CWIS status window or the...-0o67r Empty Sensor Sensor Feed Roller Feed Sensor Check and Cause Solution 1. Error Messages and Codes Introduction Jam Error Codes This chapter describes error messages that appear on page 5-1. These error indications serve as the entry point into the printer.
Service Manual
Page 83
...pickup and housing-pickup become open or is jammed in front of the Control Board. Description 1. Paper is broken away. 4. Phaser 3300MFP Service Manual 3-3 Paper is jammed in front of or inside the fuser. 1. If the paper is stuck in the discharge roller... Sensor Empty Sensor Feed Roller s3300mfp-068 Check and Cause Solution 1. Replace the HVPS. 2. If continuous clusters occur, check 3. JAM 1 Error Messages and Codes Check and Cause Solution 3. Replace the Housing-Pickup and/or whether the assembly slot between shaft- If the paper is bad. Reassemble the ...
...pickup and housing-pickup become open or is jammed in front of the Control Board. Description 1. Paper is broken away. 4. Phaser 3300MFP Service Manual 3-3 Paper is jammed in front of or inside the fuser. 1. If the paper is stuck in the discharge roller... Sensor Empty Sensor Feed Roller s3300mfp-068 Check and Cause Solution 1. Replace the HVPS. 2. If continuous clusters occur, check 3. JAM 1 Error Messages and Codes Check and Cause Solution 3. Replace the Housing-Pickup and/or whether the assembly slot between shaft- If the paper is bad. Reassemble the ...
Service Manual
Page 84
...does not return. Check if the exit sensor actuator is printer, but Jam 2 occurs: Exit sensor is seriously contaminated with dry gauze. 3-4 Phaser 3300MFP Service Manual Sometimes it takes longer than it assembly part of the 1. and if the actuator is smoothly operated. ■ Check for foreign... in front of the pressure roller with toner. 2. If the paper is caught in the fuser just after passing through the Actuator-Feed. Error Messages and Codes JAM 2 Description 1. Paper is jammed in the Fuser Roller: ■ This occurs when a Guide claw is broken away or deformed. ...
...does not return. Check if the exit sensor actuator is printer, but Jam 2 occurs: Exit sensor is seriously contaminated with dry gauze. 3-4 Phaser 3300MFP Service Manual Sometimes it takes longer than it assembly part of the 1. and if the actuator is smoothly operated. ■ Check for foreign... in front of the pressure roller with toner. 2. If the paper is caught in the fuser just after passing through the Actuator-Feed. Error Messages and Codes JAM 2 Description 1. Paper is jammed in the Fuser Roller: ■ This occurs when a Guide claw is broken away or deformed. ...
Service Manual
Page 85
... replace a duplex roller after checking its operation. 3. A case that a paper jam occurs on the rib. ■ Check the assemblage and performance of the exit assembly. Phaser 3300MFP Service Manual 3-5 s3300mfp-070 Check and Cause Solution 1. Paper can not operate a duplex sensor. 1. Description The 'Duplex Jam 1' message is reversed: replace a 2nd exit ... reaches end of the pressure roller with dry cloth. ■ Remove the toner dust on (B) after checking its operation. 4. Replace Duplex unit. Duplex Jam 1 Error Messages and Codes Check and Cause 3.
... replace a duplex roller after checking its operation. 3. A case that a paper jam occurs on the rib. ■ Check the assemblage and performance of the exit assembly. Phaser 3300MFP Service Manual 3-5 s3300mfp-070 Check and Cause Solution 1. Paper can not operate a duplex sensor. 1. Description The 'Duplex Jam 1' message is reversed: replace a 2nd exit ... reaches end of the pressure roller with dry cloth. ■ Remove the toner dust on (B) after checking its operation. 4. Replace Duplex unit. Duplex Jam 1 Error Messages and Codes Check and Cause 3.
Service Manual
Page 86
... or defective replace them. 4. If it has passed the duplex sensor. 2. Check operation of life. 3. Replace Duplex unit. 3-6 Phaser 3300MFP Service Manual Duplex unit reaches end of feed roller and registration roller. Error Messages and Codes Duplex Jam 0 Description The 'Duplex Jam 0' message is displayed in the LCD window. Paper cannot pass the Duplex...
... or defective replace them. 4. If it has passed the duplex sensor. 2. Check operation of life. 3. Replace Duplex unit. 3-6 Phaser 3300MFP Service Manual Duplex unit reaches end of feed roller and registration roller. Error Messages and Codes Duplex Jam 0 Description The 'Duplex Jam 0' message is displayed in the LCD window. Paper cannot pass the Duplex...
Service Manual
Page 87
...USB memory space. However, access to store an original into place. However, all file names are from Delete unnecessary files. Phaser 3300MFP Service Manual 3-7 Error] The machine has a communication problem. Connection Failed The protocol you can use are used already. For the location of ... to the network server was denied. Use the correct file format. File Access Denied Login to accept No. Error Messages Error Messages and Codes Messages appear in the CentreWare IS window or on the network server was Change the server settings. You should send...
...USB memory space. However, access to store an original into place. However, all file names are from Delete unnecessary files. Phaser 3300MFP Service Manual 3-7 Error] The machine has a communication problem. Connection Failed The protocol you can use are used already. For the location of ... to the network server was denied. Use the correct file format. File Access Denied Login to accept No. Error Messages Error Messages and Codes Messages appear in the CentreWare IS window or on the network server was Change the server settings. You should send...
Service Manual
Page 88
... operational. 3-8 Phaser 3300MFP Service Manual There...is a problem in the multi-purpose tray. There is not Install a Xerox-genuine print cartridge, designed for for a Multiple Send operation. Use a ...dial a number manually using the number keypad. Load paper in the LSU (Laser Unplug the power cord and plug it back inches. The receiving fax machine has...Error Messages and Codes Message Group Not Available [Incompatible] Install Toner Invalid Server Address Invalid Cartridge Line Busy [Line Error] Invalid Toner Low Heat Error Cycle Power LSU Motor Error Cycle Power LSU Hsync Error...
... operational. 3-8 Phaser 3300MFP Service Manual There...is a problem in the multi-purpose tray. There is not Install a Xerox-genuine print cartridge, designed for for a Multiple Send operation. Use a ...dial a number manually using the number keypad. Load paper in the LSU (Laser Unplug the power cord and plug it back inches. The receiving fax machine has...Error Messages and Codes Message Group Not Available [Incompatible] Install Toner Invalid Server Address Invalid Cartridge Line Busy [Line Error] Invalid Toner Low Heat Error Cycle Power LSU Motor Error Cycle Power LSU Hsync Error...
Service Manual
Page 89
...Heat Error Cycle Power There is full. Reduce the resolution and try again. If the problem persists, please call for service. If the problem persists, please call for service. Door Clear the jam. Phaser 3300MFP ...store the number or address. [No Paper] Add Paper The paper in the LSU (Laser Unplug the power cord and plug it back inches. Main Motor Locked There is larger... persists, please call for service. LSU Motor Error Cycle Power A problem has occurred in the tray has run out. Error Messages and Codes Message Meaning Suggested solutions Not Assigned The speed ...
...Heat Error Cycle Power There is full. Reduce the resolution and try again. If the problem persists, please call for service. If the problem persists, please call for service. Door Clear the jam. Phaser 3300MFP ...store the number or address. [No Paper] Add Paper The paper in the LSU (Laser Unplug the power cord and plug it back inches. Main Motor Locked There is larger... persists, please call for service. LSU Motor Error Cycle Power A problem has occurred in the tray has run out. Error Messages and Codes Message Meaning Suggested solutions Not Assigned The speed ...
Service Manual
Page 90
...be completely re-done. It you select continue, you do before the power machine's memory has not been back up. Error Messages and Codes Message Power Failure Replace Toner Retry Redial? There is checking some problems detected. Configure your printer is a problem in ..., and then re-select stop or continue. The LSU (Laser Scanning Unit) in SMTP authentication. Take out the print cartridge and thoroughly shake it. transmission. Install the genuine print cartridge. 3-10 Phaser 3300MFP Service Manual There is checking some problems detected. Load paper in...
...be completely re-done. It you select continue, you do before the power machine's memory has not been back up. Error Messages and Codes Message Power Failure Replace Toner Retry Redial? There is checking some problems detected. Configure your printer is a problem in ..., and then re-select stop or continue. The LSU (Laser Scanning Unit) in SMTP authentication. Take out the print cartridge and thoroughly shake it. transmission. Install the genuine print cartridge. 3-10 Phaser 3300MFP Service Manual There is checking some problems detected. Load paper in...
Service Manual
Page 91
... of the print cartridge is not a genuine cartridge. Error Messages and Codes Suggested solutions This message appears when you selected continue at the Toner Exhausted prompt. Install the genuine print cartridge. Toner Exhausted Replace The life span of the print cartridge is Toner 1 reached. Phaser 3300MFP Service Manual 3-11 You can keep printing but...
... of the print cartridge is not a genuine cartridge. Error Messages and Codes Suggested solutions This message appears when you selected continue at the Toner Exhausted prompt. Install the genuine print cartridge. Toner Exhausted Replace The life span of the print cartridge is Toner 1 reached. Phaser 3300MFP Service Manual 3-11 You can keep printing but...