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... Shortcut Options 30 Checking Drive Status 30 Launching WD SmartWare (Windows 31 Exiting WD SmartWare Safely (Windows 31 Accessing Shares 31 Launching the WD My Cloud Dashboard 32 Mapping the Drive (Windows 33 Creating a Shortcut to the Public Share (Windows 33 Viewing Drive Properties 33 Monitoring Storage 34 WD MY...
... Shortcut Options 30 Checking Drive Status 30 Launching WD SmartWare (Windows 31 Exiting WD SmartWare Safely (Windows 31 Accessing Shares 31 Launching the WD My Cloud Dashboard 32 Mapping the Drive (Windows 33 Creating a Shortcut to the Public Share (Windows 33 Viewing Drive Properties 33 Monitoring Storage 34 WD MY...
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... Accessing Your Cloud Remotely 54 Enabling Cloud Access for the WD My Cloud Device 54 Enabling Cloud Access for a User 54 Mobilizing Your Files with WD My Cloud Mobile Apps 56 The Pathway to Your Personal Cloud 64 Accessing Your Personal Cloud on the Web...Cloud™ for Desktop App 68 9 Configuring Settings 72 General 72 Network 77 Media 80 Utilities 81 Notifications 85 Firmware 87 10 Managing Safepoints 89 About Safepoints 89 Creating a Safepoint 89 Updating a Safepoint 93 Recovering a Safepoint 94 Deleting a Safepoint 96 WD MY CLOUD PERSONAL CLOUD STORAGE iv USER MANUAL
... Accessing Your Cloud Remotely 54 Enabling Cloud Access for the WD My Cloud Device 54 Enabling Cloud Access for a User 54 Mobilizing Your Files with WD My Cloud Mobile Apps 56 The Pathway to Your Personal Cloud 64 Accessing Your Personal Cloud on the Web...Cloud™ for Desktop App 68 9 Configuring Settings 72 General 72 Network 77 Media 80 Utilities 81 Notifications 85 Firmware 87 10 Managing Safepoints 89 About Safepoints 89 Creating a Safepoint 89 Updating a Safepoint 93 Recovering a Safepoint 94 Deleting a Safepoint 96 WD MY CLOUD PERSONAL CLOUD STORAGE iv USER MANUAL
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...Photos, & Music 97 Media Servers 97 Media Storage 98 Enabling/Disabling DLNA and iTunes 99 Accessing Your Personal Cloud Using Media Players 101 Accessing Your Personal Cloud Using iTunes 102 12 Connecting a USB Hard Drive 103 Overview 103 Connecting A USB Drive 103 Mapping A...Drive (Windows only 104 13 Appendix A: Specifications 105 14 Appendix B: Troubleshooting 106 First Steps Checklist 106 Resetting the WD My Cloud Device 106 Specific Problems and Corrective Actions 107 15 Appendix C: Regulatory and Warranty Information 110 Regulatory Compliance 110 Warranty Information (All...
...Photos, & Music 97 Media Servers 97 Media Storage 98 Enabling/Disabling DLNA and iTunes 99 Accessing Your Personal Cloud Using Media Players 101 Accessing Your Personal Cloud Using iTunes 102 12 Connecting a USB Hard Drive 103 Overview 103 Connecting A USB Drive 103 Mapping A...Drive (Windows only 104 13 Appendix A: Specifications 105 14 Appendix B: Troubleshooting 106 First Steps Checklist 106 Resetting the WD My Cloud Device 106 Specific Problems and Corrective Actions 107 15 Appendix C: Regulatory and Warranty Information 110 Regulatory Compliance 110 Warranty Information (All...
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... exceed the extension cord ampere rating. Do not use can result in a fire or electric shock. Unplug this product on the product. - WD MY CLOUD PERSONAL CLOUD STORAGE 1 USER MANUAL
... exceed the extension cord ampere rating. Do not use can result in a fire or electric shock. Unplug this product on the product. - WD MY CLOUD PERSONAL CLOUD STORAGE 1 USER MANUAL
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System and Software Notes WD MY CLOUD PERSONAL CLOUD STORAGE 2 USER MANUAL Serial Number - Model Number - If the product exhibits a distinct change in performance, contact WD Customer Support at http://support.wd.com. Your WD product information is used for setup and technical support. Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - IMPORTANT USER INFORMATION - If the product has been dropped or the chassis has been damaged. - Purchase Date -
System and Software Notes WD MY CLOUD PERSONAL CLOUD STORAGE 2 USER MANUAL Serial Number - Model Number - If the product exhibits a distinct change in performance, contact WD Customer Support at http://support.wd.com. Your WD product information is used for setup and technical support. Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - IMPORTANT USER INFORMATION - If the product has been dropped or the chassis has been damaged. - Purchase Date -
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...where you . Get peace of Apple Time Machine backup software to a wireless router. Directly upload from anywhere - WD MY CLOUD PERSONAL CLOUD STORAGE 3 USER MANUAL Connect this powerful system to Dropbox™ and more - For more storage for your family's media collection - Connect to your...secure wireless access to your media and files from any PC, Mac, tablet, or smartphone. This user manual provides step-by-step installation instructions and other public cloud accounts. Access from your mobile devices - Save everything on your mobile devices at http://www.wd.com/....
...where you . Get peace of Apple Time Machine backup software to a wireless router. Directly upload from anywhere - WD MY CLOUD PERSONAL CLOUD STORAGE 3 USER MANUAL Connect this powerful system to Dropbox™ and more - For more storage for your family's media collection - Connect to your...secure wireless access to your media and files from any PC, Mac, tablet, or smartphone. This user manual provides step-by-step installation instructions and other public cloud accounts. Access from your mobile devices - Save everything on your mobile devices at http://www.wd.com/....
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... for your music and video collection and play it on your product. Find in minutes with iTunes® - WD MY CLOUD PERSONAL CLOUD STORAGE 4 USER MANUAL Your data is on page ii of WD My Cloud and WD's free apps for seamless web-guided setup. Easy to set up your personal... cloud from unauthorized access with iTunes. We're with setting up remote access, backing up and running in -depth, interactive information on a ...
... for your music and video collection and play it on your product. Find in minutes with iTunes® - WD MY CLOUD PERSONAL CLOUD STORAGE 4 USER MANUAL Your data is on page ii of WD My Cloud and WD's free apps for seamless web-guided setup. Easy to set up your personal... cloud from unauthorized access with iTunes. We're with setting up remote access, backing up and running in -depth, interactive information on a ...
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....com and see Knowledge Base Answer ID 1048. WD MY CLOUD PERSONAL CLOUD STORAGE 5 USER MANUAL Package Contents WD My Cloud Personal Cloud Storage device Ethernet cable AC power adapter Quick Install Guide PRODUCT OVERVIEW AC adapter* WD My Cloud Personal Cloud Storage Device Ethernet cable Quick Install Guide For information on additional...
....com and see Knowledge Base Answer ID 1048. WD MY CLOUD PERSONAL CLOUD STORAGE 5 USER MANUAL Package Contents WD My Cloud Personal Cloud Storage device Ethernet cable AC power adapter Quick Install Guide PRODUCT OVERVIEW AC adapter* WD My Cloud Personal Cloud Storage Device Ethernet cable Quick Install Guide For information on additional...
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... (SP): For Windows, click Start or > (All) Programs and select Windows Update. For a Mac, go to install a Java runtime client. WD MY CLOUD PERSONAL CLOUD STORAGE 6 USER MANUAL Gigabit Ethernet recommended to maximize performance of wired connection; 802.11n or 802.11ac to maximize Wi-Fi performance, especially when streaming videos.
... (SP): For Windows, click Start or > (All) Programs and select Windows Update. For a Mac, go to install a Java runtime client. WD MY CLOUD PERSONAL CLOUD STORAGE 6 USER MANUAL Gigabit Ethernet recommended to maximize performance of wired connection; 802.11n or 802.11ac to maximize Wi-Fi performance, especially when streaming videos.
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... fields from vibration Well ventilated, with care during unpacking and installation. Rough handling, shock, or vibration can damage the drives. WD MY CLOUD PERSONAL CLOUD STORAGE 7 USER MANUAL PRODUCT OVERVIEW Pre-installation Instructions Before installing the drive, select a suitable place for maximum efficiency. Observe the following precautions when unpacking and installing your...
... fields from vibration Well ventilated, with care during unpacking and installation. Rough handling, shock, or vibration can damage the drives. WD MY CLOUD PERSONAL CLOUD STORAGE 7 USER MANUAL PRODUCT OVERVIEW Pre-installation Instructions Before installing the drive, select a suitable place for maximum efficiency. Observe the following precautions when unpacking and installing your...
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Product Views Front PRODUCT OVERVIEW Back Multi-Colored LED Reset button USB 3.0 port Gigabit Ethernet port Kensington® Security Slot WD MY CLOUD PERSONAL CLOUD STORAGE 8 USER MANUAL
Product Views Front PRODUCT OVERVIEW Back Multi-Colored LED Reset button USB 3.0 port Gigabit Ethernet port Kensington® Security Slot WD MY CLOUD PERSONAL CLOUD STORAGE 8 USER MANUAL
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Kensington security slot For drive security, the drive is equipped with a security slot that supports a standard Kensington security cable. Power port Connects the drive to a local network. Visit http://www.kensington.com/ for the drive. Restores settings such as the admin user name and password for more information. WD MY CLOUD PERSONAL CLOUD STORAGE 9 USER MANUAL PRODUCT OVERVIEW Component Gigabit Ethernet port USB 3.0 port Reset button Icon Description Connects the drive to an AC adapter and the power outlet. Connects to a USB hard drive for additional storage.
Kensington security slot For drive security, the drive is equipped with a security slot that supports a standard Kensington security cable. Power port Connects the drive to a local network. Visit http://www.kensington.com/ for the drive. Restores settings such as the admin user name and password for more information. WD MY CLOUD PERSONAL CLOUD STORAGE 9 USER MANUAL PRODUCT OVERVIEW Component Gigabit Ethernet port USB 3.0 port Reset button Icon Description Connects the drive to an AC adapter and the power outlet. Connects to a USB hard drive for additional storage.
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...unit prior to connecting your drive. 12V 2 DC IN 1 2 3 4 Internet 1 Follow the steps below to connect the WD My Cloud Personal Cloud Storage device to a home or small office network. Then, download and run the quick setup installer, available at http://www.wd.com/setup/...wdmycloud. Important: To avoid overheating, make sure the connections are working properly. WD MY CLOUD PERSONAL CLOUD STORAGE 10 USER MANUAL GETTING STARTED 3 Getting Started Physically Connecting the Device Getting Started Using the Online Setup Installer Getting Started Without the Online ...
...unit prior to connecting your drive. 12V 2 DC IN 1 2 3 4 Internet 1 Follow the steps below to connect the WD My Cloud Personal Cloud Storage device to a home or small office network. Then, download and run the quick setup installer, available at http://www.wd.com/setup/...wdmycloud. Important: To avoid overheating, make sure the connections are working properly. WD MY CLOUD PERSONAL CLOUD STORAGE 10 USER MANUAL GETTING STARTED 3 Getting Started Physically Connecting the Device Getting Started Using the Online Setup Installer Getting Started Without the Online ...
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... does not exist • System volume does not exist • System thermal shutdown (75° C) WD MY CLOUD PERSONAL CLOUD STORAGE 11 USER MANUAL Displays when you use the enclosed Ethernet cable for the WD My Cloud device to the unit. Connect one end of the adapter into the power supply socket on the...
... does not exist • System volume does not exist • System thermal shutdown (75° C) WD MY CLOUD PERSONAL CLOUD STORAGE 11 USER MANUAL Displays when you use the enclosed Ethernet cable for the WD My Cloud device to the unit. Connect one end of the adapter into the power supply socket on the...
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... progress. Network negotiated at 1000 Mbps. Open a web browser. In the address field, type http://wd.com/setup/wdmycloud to display the Welcome to personal cloud storage page. The online setup installer is plugged in , and both ends of the link have successfully established communications. Downloading and Installing the Online Setup... STARTED Checking Back Panel (Network) LEDs The following steps to download and run the installer, discover the device, and get started using it. WD MY CLOUD PERSONAL CLOUD STORAGE 12 USER MANUAL Active communication is not in progress.
... progress. Network negotiated at 1000 Mbps. Open a web browser. In the address field, type http://wd.com/setup/wdmycloud to display the Welcome to personal cloud storage page. The online setup installer is plugged in , and both ends of the link have successfully established communications. Downloading and Installing the Online Setup... STARTED Checking Back Panel (Network) LEDs The following steps to download and run the installer, discover the device, and get started using it. WD MY CLOUD PERSONAL CLOUD STORAGE 12 USER MANUAL Active communication is not in progress.
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GETTING STARTED Note: The online Learning Center automatically detects your OS from the pull-down menu at the top right of the page before clicking Download Setup Software. 4. If you'd like to download setup installer for a different operating system, select your operating system (OS). Read the Western Digital License Agreement that displays; then select the Agree check box and click Next. The My Cloud Personal Cloud Storage screen displays: 5. Click Get Started. 6. Click Download Setup Software. WD MY CLOUD PERSONAL CLOUD STORAGE 13 USER MANUAL
GETTING STARTED Note: The online Learning Center automatically detects your OS from the pull-down menu at the top right of the page before clicking Download Setup Software. 4. If you'd like to download setup installer for a different operating system, select your operating system (OS). Read the Western Digital License Agreement that displays; then select the Agree check box and click Next. The My Cloud Personal Cloud Storage screen displays: 5. Click Get Started. 6. Click Download Setup Software. WD MY CLOUD PERSONAL CLOUD STORAGE 13 USER MANUAL
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When the LED on page 16. If your drive is solid blue, click Next. The installer discovers your WD My Cloud device is not detected, continue to "Creating a Personal Cloud" on page 15. The Checking Your Device progress bar displays. 9. WD MY CLOUD PERSONAL CLOUD STORAGE 14 USER MANUAL When the Set up your personal cloud screen displays, continue to "Troubleshooting Connections" on your drive: 8. Click Next. The Get Powered Up and Connected screen displays: GETTING STARTED 7.
When the LED on page 16. If your drive is solid blue, click Next. The installer discovers your WD My Cloud device is not detected, continue to "Creating a Personal Cloud" on page 15. The Checking Your Device progress bar displays. 9. WD MY CLOUD PERSONAL CLOUD STORAGE 14 USER MANUAL When the Set up your personal cloud screen displays, continue to "Troubleshooting Connections" on your drive: 8. Click Next. The Get Powered Up and Connected screen displays: GETTING STARTED 7.
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...your remote folders are available on page 15): 1. Once you didn't enter your files. WD MY CLOUD PERSONAL CLOUD STORAGE 15 USER MANUAL On the Set up an admin personal cloud, and then creates user accounts with this option is disabled. You may take a few minutes for ...your personal cloud screen, select the Also register WD My Cloud with their own personal clouds for remotely accessing your email address ...
...your remote folders are available on page 15): 1. Once you didn't enter your files. WD MY CLOUD PERSONAL CLOUD STORAGE 15 USER MANUAL On the Set up an admin personal cloud, and then creates user accounts with this option is disabled. You may take a few minutes for ...your personal cloud screen, select the Also register WD My Cloud with their own personal clouds for remotely accessing your email address ...
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...the Add a User screen. (See "Creating a User" on the front WD MY CLOUD PERSONAL CLOUD STORAGE 16 USER MANUAL Place helpful shortcuts on page 87. To change settings for configuring your WD My Cloud device Opens the contents of the links on your drive. 6. Troubleshooting Connections The Connect ... a screen indicating that your drive is complete: 5. To add more accounts, click Add more about your system. No WD My Cloud personal cloud storage found screen displays when the setup installer cannot find the drive on the page to learn more users to your router ...
...the Add a User screen. (See "Creating a User" on the front WD MY CLOUD PERSONAL CLOUD STORAGE 16 USER MANUAL Place helpful shortcuts on page 87. To change settings for configuring your WD My Cloud device Opens the contents of the links on your drive. 6. Troubleshooting Connections The Connect ... a screen indicating that your drive is complete: 5. To add more accounts, click Add more about your system. No WD My Cloud personal cloud storage found screen displays when the setup installer cannot find the drive on the page to learn more users to your router ...
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... drop files there or access files that have been backed up files using Windows Explorer. WD MY CLOUD PERSONAL CLOUD STORAGE 17 USER MANUAL If the drive still cannot be found , continue to "Creating a Personal Cloud" on page 20.) Getting to and from it. Configure the drive using the WD... My Cloud device's dashboard. (See "At a Glance: The Dashboard" on page 37.) Back up from the shared media folders ...
... drop files there or access files that have been backed up files using Windows Explorer. WD MY CLOUD PERSONAL CLOUD STORAGE 17 USER MANUAL If the drive still cannot be found , continue to "Creating a Personal Cloud" on page 20.) Getting to and from it. Configure the drive using the WD... My Cloud device's dashboard. (See "At a Glance: The Dashboard" on page 37.) Back up from the shared media folders ...