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... view alert details, click the arrow next to the alert. To close the alert message, click Close. To dismiss all of the screen. 2. MY CLOUD USER MANUAL 25 Click the Alert icon in the upper-right corner of the alert you 'd like to view, or click View All to... the left of the screen. 2. Select the Delete icon to review details for all alerts, click View All, then click Dismiss All. Obtaining Customer Support To open the Support page: 1. Click the Help icon on any...
... view alert details, click the arrow next to the alert. To close the alert message, click Close. To dismiss all of the screen. 2. MY CLOUD USER MANUAL 25 Click the Alert icon in the upper-right corner of the alert you 'd like to view, or click View All to... the left of the screen. 2. Select the Delete icon to review details for all alerts, click View All, then click Dismiss All. Obtaining Customer Support To open the Support page: 1. Click the Help icon on any...
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... Support. 2. This saves the file to WD. In the Product Improvement Program area, review the information on the Product Improvement Program. Click the toggle button to review WD's privacy policy. 2. The Support page is also where you can help improve WD...Improvement Program Participating in the Product Improvement Program. Use the following page: THE DASHBOARD AT A GLANCE If a problem occurs with the My Cloud device, WD Technical Support needs information about your computer. 2. Creating and Saving a System Report 1. Requesting Automated Support In the Request ...
... Support. 2. This saves the file to WD. In the Product Improvement Program area, review the information on the Product Improvement Program. Click the toggle button to review WD's privacy policy. 2. The Support page is also where you can help improve WD...Improvement Program Participating in the Product Improvement Program. Use the following page: THE DASHBOARD AT A GLANCE If a problem occurs with the My Cloud device, WD Technical Support needs information about your computer. 2. Creating and Saving a System Report 1. Requesting Automated Support In the Request ...
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... device page 43 Back up the My Cloud device on the front of your My Cloud device by holding the power button on my network page 11 Use media servers page 62 Enable DLNA (Digital Living Network Alliance) and iTunes page 64 Shut down . Review the confirmation message, then click OK. ...Click the User icon in the upper-right corner of the device. Logging Off of the device for configuring and using the My Cloud device. Set up the ...
... device page 43 Back up the My Cloud device on the front of your My Cloud device by holding the power button on my network page 11 Use media servers page 62 Enable DLNA (Digital Living Network Alliance) and iTunes page 64 Shut down . Review the confirmation message, then click OK. ...Click the User icon in the upper-right corner of the device. Logging Off of the device for configuring and using the My Cloud device. Set up the ...
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...txt file identifying the format you to your imported user list, then click Apply. Your new user accounts save to enter users manually. MY CLOUD USER MANUAL 31 Continue to create. This will be added to the User Name Prefix to create the User Name (Example: 143). ... on page 31. To assign the new users to a group, click the check box next to create and format your user import file. 2. Review your personal cloud. Select an option, then click Next. Create Multiple Users: Allows you 'll need to create the User Name (Example: HR). ...
...txt file identifying the format you to your imported user list, then click Apply. Your new user accounts save to enter users manually. MY CLOUD USER MANUAL 31 Continue to create. This will be added to the User Name Prefix to create the User Name (Example: 143). ... on page 31. To assign the new users to a group, click the check box next to create and format your user import file. 2. Review your personal cloud. Select an option, then click Next. Create Multiple Users: Allows you 'll need to create the User Name (Example: HR). ...
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..., or Amazon Appstore for a User" on page 40.) Note: You must generate one time only. Review the Western Digital End User License Agreement, then click Accept. 4. Select one of request and can be used one code for each device you My Cloud and tap Activate. (For information on obtaining an activation code, see "Configuring...
..., or Amazon Appstore for a User" on page 40.) Note: You must generate one time only. Review the Western Digital End User License Agreement, then click Accept. 4. Select one of request and can be used one code for each device you My Cloud and tap Activate. (For information on obtaining an activation code, see "Configuring...
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... of your Backup job, then click Close. On the Backups screen, select either USB, Remote, or Internal Backups, if not already selected. 2. MY CLOUD USER MANUAL 48 Review the details of your device. 1. Synchronize: Copies files from the source to your job, then click Apply. Click Create. The internal backup begins...
... of your Backup job, then click Close. On the Backups screen, select either USB, Remote, or Internal Backups, if not already selected. 2. MY CLOUD USER MANUAL 48 Review the details of your device. 1. Synchronize: Copies files from the source to your job, then click Apply. Click Create. The internal backup begins...
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...FILES Backup Type From the drop-down menus (Weekly or Monthly option). 11. Click Next. 13. Your Amazon S3 Cloud backup is connected to perform. Ensure that share. Review your device backups. Select the Autoupdate Time from the drop-down menu (Daily option). Select Autoupdate Date ...and Time from the drop-down menu, select the type of backup you to backup the data on your Amazon S3 Cloud backup bucket to display...
...FILES Backup Type From the drop-down menus (Weekly or Monthly option). 11. Click Next. 13. Your Amazon S3 Cloud backup is connected to perform. Ensure that share. Review your device backups. Select the Autoupdate Time from the drop-down menu (Daily option). Select Autoupdate Date ...and Time from the drop-down menu, select the type of backup you to backup the data on your Amazon S3 Cloud backup bucket to display...
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...enabling accelerated reading and recording of data by striping data across primary disks that have been mirrored to use for information on your My Cloud device. Viewing the Current RAID Mode Use the following steps to increase performance. Select the RAID mode you'd like to the secondary ...volumes. MY CLOUD USER MANUAL 54 Changing the RAID Mode Use the following information displays: RAID Health. Auto-Rebuild status (whether or not Auto Rebuild is turned on your device. 1. RAID 10 mode is a RAID protocol in the drive group. Review the warning ...
...enabling accelerated reading and recording of data by striping data across primary disks that have been mirrored to use for information on your My Cloud device. Viewing the Current RAID Mode Use the following steps to increase performance. Select the RAID mode you'd like to the secondary ...volumes. MY CLOUD USER MANUAL 54 Changing the RAID Mode Use the following information displays: RAID Health. Auto-Rebuild status (whether or not Auto Rebuild is turned on your device. 1. RAID 10 mode is a RAID protocol in the drive group. Review the warning ...
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...5 RAID 10 Two instantaneous copies of the data are in your My Cloud device. A drive self-test is complete, click Finish again. If you 'd like to fault tolerance. Review the warning screen and click Finish. Review the summary of your volumes and click Next. 9. Offers superior performance and... the status and information on 4-bay My Cloud devices. This option is replaced. When the process is performed. 7. This option is replaced. If you 'd like to automatically rebuild the RAID configuration once the disk is complete, Review the status of the disk drives as well...
...5 RAID 10 Two instantaneous copies of the data are in your My Cloud device. A drive self-test is complete, click Finish again. If you 'd like to fault tolerance. Review the warning screen and click Finish. Review the summary of your volumes and click Next. 9. Offers superior performance and... the status and information on 4-bay My Cloud devices. This option is replaced. When the process is performed. 7. This option is replaced. If you 'd like to automatically rebuild the RAID configuration once the disk is complete, Review the status of the disk drives as well...
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... next to the disk for which you to create and manage iSCSI targets. MY CLOUD USER MANUAL 56 Review the hard drive information and click Close. The capacity of the hard drive selected. Review the S.M.A.R.T drive information, then click Close. iSCSI Storage Internet SCSI (iSCSI) is...like to enable transmission of iSCSI block storage commands and data over a local area network (LAN) or a wide area network (WAN). Your My Cloud device allows you 'd like to a local hard disk drive, but is not compatible. The iSCSI target provides storage, similar to view information. ...
... next to the disk for which you to create and manage iSCSI targets. MY CLOUD USER MANUAL 56 Review the hard drive information and click Close. The capacity of the hard drive selected. Review the S.M.A.R.T drive information, then click Close. iSCSI Storage Internet SCSI (iSCSI) is...like to enable transmission of iSCSI block storage commands and data over a local area network (LAN) or a wide area network (WAN). Your My Cloud device allows you 'd like to a local hard disk drive, but is not compatible. The iSCSI target provides storage, similar to view information. ...
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... target you 'd like to modify. 3. Click Configure. 5. Volume Virtualization Volume Virtualization simplifies scalability by allowing you 'd like to delete. 3. MY CLOUD USER MANUAL 58 Make all of your Windows server), then click Apply. iSNS clients are computers, also known as initiators, that this is... steps to map iSCSI targets on other network storage devices and present them as targets, on your necessary changes, then click Save. Review the warning message, then click OK. Under iSCSI Target list, click Details next to the target you to modify an iSCSI target....
... target you 'd like to modify. 3. Click Configure. 5. Volume Virtualization Volume Virtualization simplifies scalability by allowing you 'd like to delete. 3. MY CLOUD USER MANUAL 58 Make all of your Windows server), then click Apply. iSNS clients are computers, also known as initiators, that this is... steps to map iSCSI targets on other network storage devices and present them as targets, on your necessary changes, then click Save. Review the warning message, then click OK. Under iSCSI Target list, click Details next to the target you to modify an iSCSI target....
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...selected. 2. Once your settings are saved, the virtual volume is now available on your My Cloud device. On the Storage page, click Volume Virtualization, if not already selected. 2. MY CLOUD USER MANUAL 59 Click Create. 3. In the Device IP field, enter the IP ...list, then click Next. 5. Modifying a Virtualized Volume Use the following steps to ensure that the Authentication toggle button is formatted, click Close. Review the Volume Virtualization summary to modify a virtualized volume on your device. 1. A virtual volume is the default. Select the virtual volume you 'd...
...selected. 2. Once your settings are saved, the virtual volume is now available on your My Cloud device. On the Storage page, click Volume Virtualization, if not already selected. 2. MY CLOUD USER MANUAL 59 Click Create. 3. In the Device IP field, enter the IP ...list, then click Next. 5. Modifying a Virtualized Volume Use the following steps to ensure that the Authentication toggle button is formatted, click Close. Review the Volume Virtualization summary to modify a virtualized volume on your device. 1. A virtual volume is the default. Select the virtual volume you 'd...
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... allows you suspect database corruption. 5. Click Apply. The Connection Status field indicates that your mobile devices and router. 4. Review the information on your administrator account already has a password associated with it, review the Dashboard Cloud Access screen, then click OK. Energy Saver The Energy Saver fields allow you to reduce the energy required...
... allows you suspect database corruption. 5. Click Apply. The Connection Status field indicates that your mobile devices and router. 4. Review the information on your administrator account already has a password associated with it, review the Dashboard Cloud Access screen, then click OK. Energy Saver The Energy Saver fields allow you to reduce the energy required...
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...down menu, then click Apply. By default, this information, please check your router settings.) • DHCP: DHCP Client causes the My Cloud device to obtain an IP address and associated settings automatically from the pull-down menu, or select OFF to cancel Link Aggregation. This ... from the local DHCP server. Compete the LAN Setup Wizard to save your network mode. This improves performance and reliability. CONFIGURING SETTINGS You can review or update the following fields on the associated screen, then click Apply: • IP Address • Prefix Length • Default Gateway ...
...down menu, then click Apply. By default, this information, please check your router settings.) • DHCP: DHCP Client causes the My Cloud device to obtain an IP address and associated settings automatically from the pull-down menu, or select OFF to cancel Link Aggregation. This ... from the local DHCP server. Compete the LAN Setup Wizard to save your network mode. This improves performance and reliability. CONFIGURING SETTINGS You can review or update the following fields on the associated screen, then click Apply: • IP Address • Prefix Length • Default Gateway ...
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Jumbo Frames FTP Access AFP Service CONFIGURING SETTINGS Jumbo frames are set up for this option in order to maximize performance. Review the Note about Shares settings, then click OK. 3. Click Configure. 4. Click Apply to ON. 9. Mounting or ejecting a USB drive while performing an ...: Select either Unlimited or Customize. If you 'd like to report external IP in minutes, you select Customize, enter a Flow Control value. 5. MY CLOUD USER MANUAL 78 Select the check box if you'd like to have FTP access. • Idle Time: Enter the amount of data from FTP...
Jumbo Frames FTP Access AFP Service CONFIGURING SETTINGS Jumbo frames are set up for this option in order to maximize performance. Review the Note about Shares settings, then click OK. 3. Click Configure. 4. Click Apply to ON. 9. Mounting or ejecting a USB drive while performing an ...: Select either Unlimited or Customize. If you 'd like to report external IP in minutes, you select Customize, enter a Flow Control value. 5. MY CLOUD USER MANUAL 78 Select the check box if you'd like to have FTP access. • Idle Time: Enter the amount of data from FTP...
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Review the SSH message, select the I accept check box, and click OK. WARNING! Please note that modifying or attempting to host a server (Web, FTP, Game server, etc.) using a master/slave protocol in progress" screen appears and when the setting is updated, the Network screen appears with the My Cloud device is ...up Network UPS: 1. Enter the IP address of UPS devices. To enable SSH, click the toggle button to the IP address of the My Cloud slave drives will automatically shut down when the UPS is discharged to the specified percentage, all of the UPS Master. Create a password, and ...
Review the SSH message, select the I accept check box, and click OK. WARNING! Please note that modifying or attempting to host a server (Web, FTP, Game server, etc.) using a master/slave protocol in progress" screen appears and when the setting is updated, the Network screen appears with the My Cloud device is ...up Network UPS: 1. Enter the IP address of UPS devices. To enable SSH, click the toggle button to the IP address of the My Cloud slave drives will automatically shut down when the UPS is discharged to the specified percentage, all of the UPS Master. Create a password, and ...
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...connections to particular services by default. 1. To enable/disable Active Directory, click the toggle button. Review the information on the LAN or WAN. Note: To see Knowledge Base Answer ID 8526. MY CLOUD USER MANUAL 82 CONFIGURING SETTINGS Active Directory Enabling this option to enable LLTD on your ...enable Remote Server: 1. Active Directory is enabled. Enter the fully qualified name (FQDN) of the Network screen allows you to enable your My Cloud device to join an existing Windows domain. Remote Server The Remote Server section of the Active Directory to see your My...
...connections to particular services by default. 1. To enable/disable Active Directory, click the toggle button. Review the information on the LAN or WAN. Note: To see Knowledge Base Answer ID 8526. MY CLOUD USER MANUAL 82 CONFIGURING SETTINGS Active Directory Enabling this option to enable LLTD on your ...enable Remote Server: 1. Active Directory is enabled. Enter the fully qualified name (FQDN) of the Network screen allows you to enable your My Cloud device to join an existing Windows domain. Remote Server The Remote Server section of the Active Directory to see your My...
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...the hard drive once the test is a more comprehensive drive diagnostic. Viewing System Logs System logs provide a list of the hard drive's condition. MY CLOUD USER MANUAL 85 If the device fails the test, click the Help icon at the top of the hard drives. On the View Logs...a pass or fail evaluation of the events occurring on the size and data configuration of the hard drives. System Test: The system test reviews the health of diagnostic tests: Quick Test: The quick test checks the hard drives for your device. It methodically tests each and every sector...
...the hard drive once the test is a more comprehensive drive diagnostic. Viewing System Logs System logs provide a list of the hard drive's condition. MY CLOUD USER MANUAL 85 If the device fails the test, click the Help icon at the top of the hard drives. On the View Logs...a pass or fail evaluation of the events occurring on the size and data configuration of the hard drives. System Test: The system test reviews the health of diagnostic tests: Quick Test: The quick test checks the hard drives for your device. It methodically tests each and every sector...
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... logging. Quick Restore creates a new file table on the My Cloud device. Keep in mind that importing a configuration after restoring factory defaults...SETTINGS 1. Read the Extended Logging message, and click OK. The My Cloud device reboots. Data recovery programs cannot be used to restore user data and... retains default shares. In the Restore to turn on or off. MY CLOUD USER MANUAL 86 Important: Before doing a factory restore or a...to restore data; At a later time, you have more than one My Cloud device. 1. Once the reboot is no longer required. This option is ...
... logging. Quick Restore creates a new file table on the My Cloud device. Keep in mind that importing a configuration after restoring factory defaults...SETTINGS 1. Read the Extended Logging message, and click OK. The My Cloud device reboots. Data recovery programs cannot be used to restore user data and... retains default shares. In the Restore to turn on or off. MY CLOUD USER MANUAL 86 Important: Before doing a factory restore or a...to restore data; At a later time, you have more than one My Cloud device. 1. Once the reboot is no longer required. This option is ...
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... File. In the System Configuration area, click Import File. 2. The configuration file is useful if you to your My Cloud device. Your My Cloud safely shuts down your current configurations. Viewing Device Uptime The Device Uptime area displays the amount of your device has been up... the location of time your saved configuration file and select it. Rebooting the Device 1. Once the reboot is complete, launch the dashboard. Review the confirmation message and then click OK. In the Device Maintenance area, click Reboot. 2. The configuration file saves to shut down and...
... File. In the System Configuration area, click Import File. 2. The configuration file is useful if you to your My Cloud device. Your My Cloud safely shuts down your current configurations. Viewing Device Uptime The Device Uptime area displays the amount of your device has been up... the location of time your saved configuration file and select it. Rebooting the Device 1. Once the reboot is complete, launch the dashboard. Review the confirmation message and then click OK. In the Device Maintenance area, click Reboot. 2. The configuration file saves to shut down and...