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... Components 4 Pre-installation Instructions 8 Handling Precautions 8 3 Getting Started 9 Preparing your My Cloud Device for Use 9 Getting Started with My Cloud Online Setup 11 Getting Started without My Cloud Online Setup 11 Accessing Content 14 4 The Dashboard at a Glance 16 Launching the Dashboard 16 The Dashboard Home Page 17 Common Tasks 27 5 Managing Users and Groups 29...
... Components 4 Pre-installation Instructions 8 Handling Precautions 8 3 Getting Started 9 Preparing your My Cloud Device for Use 9 Getting Started with My Cloud Online Setup 11 Getting Started without My Cloud Online Setup 11 Accessing Content 14 4 The Dashboard at a Glance 16 Launching the Dashboard 16 The Dashboard Home Page 17 Common Tasks 27 5 Managing Users and Groups 29...
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... network attached storage (NAS) for your device, you choose not to set up files using the My Cloud dashboard. (See "The Dashboard at a Glance" on page 43.) 1. My Cloud PR2100 My Cloud PR4100 Your Windows URL is ... On the Welcome page, click Get Started. Follow the on page 3).... If you can still: Configure the device using USB, Remote, Internal, Cloud, and Camera backup. (See "Backing Up and Retrieving...
... network attached storage (NAS) for your device, you choose not to set up files using the My Cloud dashboard. (See "The Dashboard at a Glance" on page 43.) 1. My Cloud PR2100 My Cloud PR4100 Your Windows URL is ... On the Welcome page, click Get Started. Follow the on page 3).... If you can still: Configure the device using USB, Remote, Internal, Cloud, and Camera backup. (See "Backing Up and Retrieving...
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The Setup Cloud Access page appears. Note: If you want to enter additional user accounts: - Once you create your account, you can access your device using the dashboard, see "The Dashboard Home Page" on how to set the Product Improvement Program toggle button to ON (optional). To ... address is needed if you entered an email address, ensure that the user checks their email account. Note: The My Cloud app provides free remote access to display the My Cloud dashboard. MY CLOUD USER MANUAL 13 7. They will receives an email with instructions on page 17.
The Setup Cloud Access page appears. Note: If you want to enter additional user accounts: - Once you create your account, you can access your device using the dashboard, see "The Dashboard Home Page" on how to set the Product Improvement Program toggle button to ON (optional). To ... address is needed if you entered an email address, ensure that the user checks their email account. Note: The My Cloud app provides free remote access to display the My Cloud dashboard. MY CLOUD USER MANUAL 13 7. They will receives an email with instructions on page 17.
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...opening the dashboard, see "Appendix D: My Cloud Device URLs and Names" on your My Cloud device, set up folders for a list of the following methods to manage the device. THEN . . . http://.local (Mac) (Example: http://mycloudPR4100.local) 2. For My Cloud PR2100, click... Settings, then click Network. Or, click Settings, then click Network. Click Go. 1. http:// (Windows) (Example: http://mycloudPR2100) - For My Cloud PR4100, on page 11. Click Go. The IP address is ...
...opening the dashboard, see "Appendix D: My Cloud Device URLs and Names" on your My Cloud device, set up folders for a list of the following methods to manage the device. THEN . . . http://.local (Mac) (Example: http://mycloudPR4100.local) 2. For My Cloud PR2100, click... Settings, then click Network. Or, click Settings, then click Network. Click Go. 1. http:// (Windows) (Example: http://mycloudPR2100) - For My Cloud PR4100, on page 11. Click Go. The IP address is ...
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... and select View device webpage from . . . In the Address bar, enter http://.local. Android Devices: 1. The Dashboard Home Page The My Cloud Home page has an information bar at the top, a navigation icon bar across the page, and an instant overview of the status of...17 In the left panel, select Network. 3. Open a browser. 2. In the right panel, locate your My Cloud device under Storage. 4. iOS Devices: 1. Click the Safari icon > bookmark icon > Bonjour. 2. THE DASHBOARD AT A GLANCE IF you want to launch from the resulting menu. 1. In the Address bar, enter http://....
... and select View device webpage from . . . In the Address bar, enter http://.local. Android Devices: 1. The Dashboard Home Page The My Cloud Home page has an information bar at the top, a navigation icon bar across the page, and an instant overview of the status of...17 In the left panel, select Network. 3. Open a browser. 2. In the right panel, locate your My Cloud device under Storage. 4. iOS Devices: 1. Click the Safari icon > bookmark icon > Bonjour. 2. THE DASHBOARD AT A GLANCE IF you want to launch from the resulting menu. 1. In the Address bar, enter http://....
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... provides links for updating those settings. THE DASHBOARD AT A GLANCE Information Icons The Information Icons, at the top of the My Cloud device. Icon Name Actions USB device attached to the My Cloud device Click to access the My Cloud Getting Started Wizard, Help, Support, and... You can also Hibernate (Shutdown), Reboot, or Logout of the page, provide quick access to the various features and settings of your My Cloud device. Navigation Icons The Navigation Icons provide access to : Attached USB device(s) Device alerts Online Help and ...
... provides links for updating those settings. THE DASHBOARD AT A GLANCE Information Icons The Information Icons, at the top of the My Cloud device. Icon Name Actions USB device attached to the My Cloud device Click to access the My Cloud Getting Started Wizard, Help, Support, and... You can also Hibernate (Shutdown), Reboot, or Logout of the page, provide quick access to the various features and settings of your My Cloud device. Navigation Icons The Navigation Icons provide access to : Attached USB device(s) Device alerts Online Help and ...
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...your device more productively. MY CLOUD USER MANUAL 19 Settings Configure advanced settings for your My Cloud device. • Your My Cloud device from a camera. Apps Add or remove various apps that allow you want the My Cloud device to use your data.... its functions and provides shortcuts to the most necessary tasks. Icon Name Backups Storage THE DASHBOARD AT A GLANCE Actions Create backups to: • A USB drive. • Another My Cloud device on your My Cloud device, including: • General device settings. • Network configurations. • Media...
...your device more productively. MY CLOUD USER MANUAL 19 Settings Configure advanced settings for your My Cloud device. • Your My Cloud device from a camera. Apps Add or remove various apps that allow you want the My Cloud device to use your data.... its functions and provides shortcuts to the most necessary tasks. Icon Name Backups Storage THE DASHBOARD AT A GLANCE Actions Create backups to: • A USB drive. • Another My Cloud device on your My Cloud device, including: • General device settings. • Network configurations. • Media...
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...Device section identifies the overall health of the system, indicates the current version of your My Cloud device and how the storage is ON. MY CLOUD USER MANUAL 20 See "Cloud Access" on your firmware, and informs you when firmware updates are available. Note: Storage... see details about the status of the My Cloud device. 1. Diagnostics The Diagnostics section displays a snapshot of the system's components and identifies the overall health of system's components, click the arrow in the Device area. 2. THE DASHBOARD AT A GLANCE Capacity The Capacity panel displays the...
...Device section identifies the overall health of the system, indicates the current version of your My Cloud device and how the storage is ON. MY CLOUD USER MANUAL 20 See "Cloud Access" on your firmware, and informs you when firmware updates are available. Note: Storage... see details about the status of the My Cloud device. 1. Diagnostics The Diagnostics section displays a snapshot of the system's components and identifies the overall health of system's components, click the arrow in the Device area. 2. THE DASHBOARD AT A GLANCE Capacity The Capacity panel displays the...
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...and processes that your firmware is up-to display firmware availability. 2. MY CLOUD USER MANUAL 21 THE DASHBOARD AT A GLANCE Firmware The Firmware section displays the current firmware version loaded on your My Cloud device. To view whether an updated version of the firmware is available, ...click Install and Reboot to update your My Cloud device, click the arrow in ...
...and processes that your firmware is up-to display firmware availability. 2. MY CLOUD USER MANUAL 21 THE DASHBOARD AT A GLANCE Firmware The Firmware section displays the current firmware version loaded on your My Cloud device. To view whether an updated version of the firmware is available, ...click Install and Reboot to update your My Cloud device, click the arrow in ...
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Click Back to return to the Device Activity pane. Click Back to return to the Device Activity pane. process.tif MY CLOUD USER MANUAL 22 THE DASHBOARD AT A GLANCE Memory: In the Device Activity window, click the right arrow to view the process information, including the list of active processes and...
Click Back to return to the Device Activity pane. Click Back to return to the Device Activity pane. process.tif MY CLOUD USER MANUAL 22 THE DASHBOARD AT A GLANCE Memory: In the Device Activity window, click the right arrow to view the process information, including the list of active processes and...
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...Users panel displays the number of cloud and smart devices currently accessing the My Cloud device remotely. 1. To generate an activation code for a user, click the plus sign (+) in the lower-right area of the panel. 2. THE DASHBOARD AT A GLANCE Cloud Devices The Cloud Devices panel displays the number ...of users currently set up to use the My Cloud device. Select a user from the drop-down menu. 3. MY CLOUD USER MANUAL 23 To add cloud access for the selected user, click ...
...Users panel displays the number of cloud and smart devices currently accessing the My Cloud device remotely. 1. To generate an activation code for a user, click the plus sign (+) in the lower-right area of the panel. 2. THE DASHBOARD AT A GLANCE Cloud Devices The Cloud Devices panel displays the number ...of users currently set up to use the My Cloud device. Select a user from the drop-down menu. 3. MY CLOUD USER MANUAL 23 To add cloud access for the selected user, click ...
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... upper-right area of Alert Informational Warning Critical Description Informational alerts keep you enter the email address on your My Cloud device. Alert Icon Type of the dashboard. Example: Drive Overheating MY CLOUD USER MANUAL 24 Once created, the new user receives an email with instructions on non-vital system information. Enter...
... upper-right area of Alert Informational Warning Critical Description Informational alerts keep you enter the email address on your My Cloud device. Alert Icon Type of the dashboard. Example: Drive Overheating MY CLOUD USER MANUAL 24 Once created, the new user receives an email with instructions on non-vital system information. Enter...
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.... Select the Delete icon to the left of the screen. 2. Obtaining Customer Support To open the Support page: 1. THE DASHBOARD AT A GLANCE Viewing Alert Details 1. To dismiss all of the screen. 2. MY CLOUD USER MANUAL 25 Dismissing an Alert 1. Click the Alert icon in the upper-right corner of your alerts...
.... Select the Delete icon to the left of the screen. 2. Obtaining Customer Support To open the Support page: 1. THE DASHBOARD AT A GLANCE Viewing Alert Details 1. To dismiss all of the screen. 2. MY CLOUD USER MANUAL 25 Dismissing an Alert 1. Click the Alert icon in the upper-right corner of your alerts...
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Creating and Saving a System Report 1. Use the following page: THE DASHBOARD AT A GLANCE If a problem occurs with the My Cloud device, WD Technical Support needs information about your device information and request support: Run a system report and ... Product Improvement Program Participating in the Product Improvement Program. This saves the file to troubleshoot and determine the best solution. MY CLOUD USER MANUAL 26 In the Product Improvement Program area, review the information on the Product Improvement Program. Requesting Automated Support...
Creating and Saving a System Report 1. Use the following page: THE DASHBOARD AT A GLANCE If a problem occurs with the My Cloud device, WD Technical Support needs information about your device information and request support: Run a system report and ... Product Improvement Program Participating in the Product Improvement Program. This saves the file to troubleshoot and determine the best solution. MY CLOUD USER MANUAL 26 In the Product Improvement Program area, review the information on the Product Improvement Program. Requesting Automated Support...
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...then click OK. Logging Off of the screen. 2. Common Tasks The next few chapters step you out of the screen. 2. See ... THE DASHBOARD AT A GLANCE Obtaining Other Support The Support Resources section contains links to additional resources. To obtain the most recently updated user manual, ...by holding the power button on my network page 11 Use media servers page 62 Enable DLNA (Digital Living Network Alliance) and iTunes page 64 Shut down or reboot the My Cloud device page 27 & 87 Update firmware page 93 Access content from the device (public and private...
...then click OK. Logging Off of the screen. 2. Common Tasks The next few chapters step you out of the screen. 2. See ... THE DASHBOARD AT A GLANCE Obtaining Other Support The Support Resources section contains links to additional resources. To obtain the most recently updated user manual, ...by holding the power button on my network page 11 Use media servers page 62 Enable DLNA (Digital Living Network Alliance) and iTunes page 64 Shut down or reboot the My Cloud device page 27 & 87 Update firmware page 93 Access content from the device (public and private...
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THE DASHBOARD AT A GLANCE How do I ... page 40 page 41 page 53 MY CLOUD USER MANUAL 28 Enable or disable remote access for you and people you want to share with Download WD mobile apps Manage storage within your device See ...
THE DASHBOARD AT A GLANCE How do I ... page 40 page 41 page 53 MY CLOUD USER MANUAL 28 Enable or disable remote access for you and people you want to share with Download WD mobile apps Manage storage within your device See ...
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...device data to your My Cloud device. Remote Backup-Allows you to back up My Cloud device data to another My Cloud device. Internal Backup-Allows you to the My Cloud device, it as a target for additional storage and backup capabilities. Using the Dashboard, you can access it is... attached to back up your data on the My Cloud dashboard. The USB ...
...device data to your My Cloud device. Remote Backup-Allows you to back up My Cloud device data to another My Cloud device. Internal Backup-Allows you to the My Cloud device, it as a target for additional storage and backup capabilities. Using the Dashboard, you can access it is... attached to back up your data on the My Cloud dashboard. The USB ...
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..., including the Public share by default. See Knowledge Base Answer ID 8412 for setting up devices such as digital picture frames, Blu Ray players, network-connected TVs, and digital media adapters. 1. DLNA Devices See specific DLNA media device user manuals for instructions on page 63. You... are general steps for additional information on the player, you 'd like to media content stored in the dashboard. Using the navigation feature on your player, scan and detect your My Cloud device on your network. 4. Double-click a media file you may need to access a Settings/Network ...
..., including the Public share by default. See Knowledge Base Answer ID 8412 for setting up devices such as digital picture frames, Blu Ray players, network-connected TVs, and digital media adapters. 1. DLNA Devices See specific DLNA media device user manuals for instructions on page 63. You... are general steps for additional information on the player, you 'd like to media content stored in the dashboard. Using the navigation feature on your player, scan and detect your My Cloud device on your network. 4. Double-click a media file you may need to access a Settings/Network ...
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Displays the WD-assigned number that appears in the My Cloud device's interface and set the time. Note: Throughout the My Cloud dashboard, the Apply, Save and Cancel buttons display only if you 'd like to access the Internet and automatically set the date and time. The date... and time are not connected to the updated field once a change the language that identifies the specific unit. MY CLOUD USER MANUAL ...
Displays the WD-assigned number that appears in the My Cloud device's interface and set the time. Note: Throughout the My Cloud dashboard, the Apply, Save and Cancel buttons display only if you 'd like to access the Internet and automatically set the date and time. The date... and time are not connected to the updated field once a change the language that identifies the specific unit. MY CLOUD USER MANUAL ...
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... setup your manual HTTP port as 5040, you to rebuild your administrator account already has a password associated with it, review the Dashboard Cloud Access screen, then click OK. Use the following address to configure the energy saving options on access to troubleshoot if you selected... http://:5040. CONFIGURING SETTINGS Win XP: Establishes a connection through ports 80 and 443. Note: Selecting this option to the Dashboard from the cloud. 1. Energy Saver The Energy Saver fields allow you to turn on the screen, enter and reenter a password for your administrator account...
... setup your manual HTTP port as 5040, you to rebuild your administrator account already has a password associated with it, review the Dashboard Cloud Access screen, then click OK. Use the following address to configure the energy saving options on access to troubleshoot if you selected... http://:5040. CONFIGURING SETTINGS Win XP: Establishes a connection through ports 80 and 443. Note: Selecting this option to the Dashboard from the cloud. 1. Energy Saver The Energy Saver fields allow you to turn on the screen, enter and reenter a password for your administrator account...