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... system software versions available. Accessing Online Support Visit our product support website at http://support.wd.com and choose from these topics: • Downloads-Download drivers, software, and updates for support, have your thoughts and connect with WD Technical Support. Contacting WD Technical Support When contacting WD for your WD product...
... system software versions available. Accessing Online Support Visit our product support website at http://support.wd.com and choose from these topics: • Downloads-Download drivers, software, and updates for support, have your thoughts and connect with WD Technical Support. Contacting WD Technical Support When contacting WD for your WD product...
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MY BOOK USER MANUAL Changing Your Password 51 Turning Off the Drive Lock Feature 52 7 Managing and Customizing the Drive 53 Using the WD Quick View Icon ..., and Formatting the Drive 66 Frequently Asked Questions 66 A Installing the SES Driver 68 Installing on Windows XP Computers 68 Installing the Driver Automatically 68 Installing the Driver Manually 70 Installing on Windows Vista Computers 72 Installing the Driver Automatically 72 Installing the Driver Manually 73 Installing on Windows 7 and Windows 8 Computers 75 TABLE OF...
MY BOOK USER MANUAL Changing Your Password 51 Turning Off the Drive Lock Feature 52 7 Managing and Customizing the Drive 53 Using the WD Quick View Icon ..., and Formatting the Drive 66 Frequently Asked Questions 66 A Installing the SES Driver 68 Installing on Windows XP Computers 68 Installing the Driver Automatically 68 Installing the Driver Manually 70 Installing on Windows Vista Computers 72 Installing the Driver Automatically 72 Installing the Driver Manually 73 Installing on Windows 7 and Windows 8 Computers 75 TABLE OF...
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... the WD software that the drive appears in your computer's file management utility listing. Click Next to display the WD Apps Setup Wizard: 2. MY BOOK USER MANUAL 4. Double-click the WD Apps Setup file that appears in your drive. 5. check box to close it. The WD software installs the... proper driver for the drive in the listing for your computer's file management utility to display the Custom Setup dialog: CONNECTING THE DRIVE AND GETTING STARTED - 7 ...
... the WD software that the drive appears in your computer's file management utility listing. Click Next to display the WD Apps Setup Wizard: 2. MY BOOK USER MANUAL 4. Double-click the WD Apps Setup file that appears in your drive. 5. check box to close it. The WD software installs the... proper driver for the drive in the listing for your computer's file management utility to display the Custom Setup dialog: CONNECTING THE DRIVE AND GETTING STARTED - 7 ...
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...support organization Frequently Asked Questions Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? The drive is the drive not recognized under My Computer or on the computer desktop? For more... larger than 32 GB in Windows 7 or Vista 3647 • Download software, utilities, firmware updates, and drivers for installation procedures. 110 MY BOOK USER MANUAL Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If...
...support organization Frequently Asked Questions Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? The drive is the drive not recognized under My Computer or on the computer desktop? For more... larger than 32 GB in Windows 7 or Vista 3647 • Download software, utilities, firmware updates, and drivers for installation procedures. 110 MY BOOK USER MANUAL Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If...
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Q: What happens when a USB 3.0 or USB 2.0 device is the data transfer rate slow? MY BOOK USER MANUAL Q: Why is plugged into a USB 1.1 port or hub? A: Your system may be sure to your USB card documentation or contact your system includes a ... appropriate chipset support for your motherboard. When connected to a USB 1.1 port or hub, a USB 3.0 or USB 2.0 device operates at USB 1.1 speeds due to an incorrect driver installation of up to the system motherboard, be operating at the USB 1.1 full speed of the USB 3.0 or USB 2.0 adapter card or a system that does...
Q: What happens when a USB 3.0 or USB 2.0 device is the data transfer rate slow? MY BOOK USER MANUAL Q: Why is plugged into a USB 1.1 port or hub? A: Your system may be sure to your USB card documentation or contact your system includes a ... appropriate chipset support for your motherboard. When connected to a USB 1.1 port or hub, a USB 3.0 or USB 2.0 device operates at USB 1.1 speeds due to an incorrect driver installation of up to the system motherboard, be operating at the USB 1.1 full speed of the USB 3.0 or USB 2.0 adapter card or a system that does...
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... time only to allow Windows XP to connect to continue. Note: If Autoplay is installed automatically when you install the WD software. INSTALLING THE SES DRIVER - 68 MY BOOK USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES...
... time only to allow Windows XP to connect to continue. Note: If Autoplay is installed automatically when you install the WD software. INSTALLING THE SES DRIVER - 68 MY BOOK USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES...
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When the installation completes, click Finish: INSTALLING THE SES DRIVER - 69 Select Install the software automatically and click Next: MY BOOK USER MANUAL 5. 4.
When the installation completes, click Finish: INSTALLING THE SES DRIVER - 69 Select Install the software automatically and click Next: MY BOOK USER MANUAL 5. 4.
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Double-click the Extras folder. INSTALLING THE SES DRIVER - 70 Double-click the My Book drive. b. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to My Computer and: a. Select Install from a list or specific location and click Next: 4. Select WD SES Device Driver. Browse to Windows Update: 2. MY BOOK USER MANUAL Installing the Driver Manually If your computer is not connected to continue. 3. c. Click Next to the Internet, install the driver manually: 1.
Double-click the Extras folder. INSTALLING THE SES DRIVER - 70 Double-click the My Book drive. b. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to My Computer and: a. Select Install from a list or specific location and click Next: 4. Select WD SES Device Driver. Browse to Windows Update: 2. MY BOOK USER MANUAL Installing the Driver Manually If your computer is not connected to continue. 3. c. Click Next to the Internet, install the driver manually: 1.
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Click Next: MY BOOK USER MANUAL 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 71 d.
Click Next: MY BOOK USER MANUAL 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 71 d.
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... SES driver automatically, your computer is connected to the Internet • Manually, whether your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on page 6, the Found New Hardware screen displays. On the Found New Hardware - MY BOOK USER... MANUAL Installing on Windows Vista Computers After connecting the drive as the Found New Hardware screen. Verify that your computer must be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES...
... SES driver automatically, your computer is connected to the Internet • Manually, whether your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on page 6, the Found New Hardware screen displays. On the Found New Hardware - MY BOOK USER... MANUAL Installing on Windows Vista Computers After connecting the drive as the Found New Hardware screen. Verify that your computer must be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES...
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WD SES Device wizard screen, click Don't search online: 3. At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. MY BOOK USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. Show me other options: INSTALLING THE SES DRIVER - 73 On the Found New Hardware - On the Found New Hardware wizard screen, click Locate and install driver software: 2.
WD SES Device wizard screen, click Don't search online: 3. At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. MY BOOK USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. Show me other options: INSTALLING THE SES DRIVER - 73 On the Found New Hardware - On the Found New Hardware wizard screen, click Locate and install driver software: 2.
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b. Click Next: MY BOOK USER MANUAL 5. 4. Double-click the My Book drive. Double-click the Extras folder. d. Select WD SES Device Driver. Browse to Computer and: a. c. When the installation completes, click Close: INSTALLING THE SES DRIVER - 74
b. Click Next: MY BOOK USER MANUAL 5. 4. Double-click the My Book drive. Double-click the Extras folder. d. Select WD SES Device Driver. Browse to Computer and: a. c. When the installation completes, click Close: INSTALLING THE SES DRIVER - 74
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Open All Programs and click Computer > Manage: 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 75 MY BOOK USER MANUAL Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page 6 or, use the Windows Computer Management utility to install the SES driver: 1.
Open All Programs and click Computer > Manage: 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 75 MY BOOK USER MANUAL Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page 6 or, use the Windows Computer Management utility to install the SES driver: 1.
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3. Browse to Computer, double-click the My Book drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Browse my computer for driver software. MY BOOK USER MANUAL 4. When the installation completes, click Close: INSTALLING THE SES DRIVER - 76 Click Next. 6.
3. Browse to Computer, double-click the My Book drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Browse my computer for driver software. MY BOOK USER MANUAL 4. When the installation completes, click Close: INSTALLING THE SES DRIVER - 76 Click Next. 6.
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Accessing Online Support Visit our product support website at http://support.wd.com and choose from these topics: • Downloads-Download drivers, software, and updates for support, have your product online at http://register.wd.com. ii If the answer is available 24/ 7. This 30day period starts ...
Accessing Online Support Visit our product support website at http://support.wd.com and choose from these topics: • Downloads-Download drivers, software, and updates for support, have your product online at http://register.wd.com. ii If the answer is available 24/ 7. This 30day period starts ...
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MY BOOK USER MANUAL Setting the Drive Sleep Timer 46 Registering the Drive 46 Checking Drive Health 47 Erasing the Drive 49 Restoring the WD Software and ..., and Formatting the Drive 55 Frequently Asked Questions 55 A Installing the SES Driver 57 Installing on Windows XP Computers 57 Installing the Driver Automatically 57 Installing the Driver Manually 59 Installing on Windows Vista Computers 61 Installing the Driver Automatically 61 Installing the Driver Manually 62 Installing on Windows 7 and Windows 8 Computers 64 B Compliance and...
MY BOOK USER MANUAL Setting the Drive Sleep Timer 46 Registering the Drive 46 Checking Drive Health 47 Erasing the Drive 49 Restoring the WD Software and ..., and Formatting the Drive 55 Frequently Asked Questions 55 A Installing the SES Driver 57 Installing on Windows XP Computers 57 Installing the Driver Automatically 57 Installing the Driver Manually 59 Installing on Windows Vista Computers 61 Installing the Driver Automatically 61 Installing the Driver Manually 62 Installing on Windows 7 and Windows 8 Computers 64 B Compliance and...
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... Agreement. 3. check box to see a brief description of the application: • WD Drive Utilities • WD SmartWare CONNECTING THE DRIVE AND GETTING STARTED - 6 Your My Book drive is on the drive: • WD Drive Utilities • WD SmartWare Getting Started with the WD Software 1. You can enhance its capabilities by installing... in the listing for your computer's file management utility listing. Click Next to use as an external storage device. The WD software installs the proper driver for the drive in your drive. 5. MY BOOK USER MANUAL 4.
... Agreement. 3. check box to see a brief description of the application: • WD Drive Utilities • WD SmartWare CONNECTING THE DRIVE AND GETTING STARTED - 6 Your My Book drive is on the drive: • WD Drive Utilities • WD SmartWare Getting Started with the WD Software 1. You can enhance its capabilities by installing... in the listing for your computer's file management utility listing. Click Next to use as an external storage device. The WD software installs the proper driver for the drive in your drive. 5. MY BOOK USER MANUAL 4.
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... from external drives, refer to an NTFS partition in Windows 7 or Vista 3647 • Download software, utilities, firmware updates, and drivers for WD products (from your system manufacturer. Q: Why won't my computer boot when I connect my USB drive to the computer before...Asked Questions Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? For more help. MY BOOK USER MANUAL 19 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently ...
... from external drives, refer to an NTFS partition in Windows 7 or Vista 3647 • Download software, utilities, firmware updates, and drivers for WD products (from your system manufacturer. Q: Why won't my computer boot when I connect my USB drive to the computer before...Asked Questions Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? For more help. MY BOOK USER MANUAL 19 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently ...
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... or a system that does not support USB 3.0 or USB 2.0. Q: How do I determine whether or not my system supports USB 3.0 or USB 2.0? A: Refer to an incorrect driver installation of up to 12 Mbps. Contact the card manufacturer for more information. Refer to install the appropriate chipset support for your motherboard. TROUBLESHOOTING - 56... can achieve USB transfer rates by installing a PCI Express adapter card. If your USB 3.0 or USB 2.0 controller is plugged into a USB 1.1 port or hub? MY BOOK USER MANUAL Q: Why is the data transfer rate slow?
... or a system that does not support USB 3.0 or USB 2.0. Q: How do I determine whether or not my system supports USB 3.0 or USB 2.0? A: Refer to an incorrect driver installation of up to 12 Mbps. Contact the card manufacturer for more information. Refer to install the appropriate chipset support for your motherboard. TROUBLESHOOTING - 56... can achieve USB transfer rates by installing a PCI Express adapter card. If your USB 3.0 or USB 2.0 controller is plugged into a USB 1.1 port or hub? MY BOOK USER MANUAL Q: Why is the data transfer rate slow?
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MY BOOK USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you install the WD software. Note: The SES Driver is connected to...computer is installed automatically when you connect your drive to the Internet. 2. You can use the Found New Hardware Wizard to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer must be connected to the ...
MY BOOK USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you install the WD software. Note: The SES Driver is connected to...computer is installed automatically when you connect your drive to the Internet. 2. You can use the Found New Hardware Wizard to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer must be connected to the ...