Quick Start Guide
Page 2
... will need a high-speed Internet connection, such as DSL or cable, to your Vonage phone service has already been activated. 3. A router lets you have more than one computer connected to share one piece of the Vonage Device.) In the U.S., visit www.vonage.com/activate. If you connect a cable. This is an opening on the bottom...
... will need a high-speed Internet connection, such as DSL or cable, to your Vonage phone service has already been activated. 3. A router lets you have more than one computer connected to share one piece of the Vonage Device.) In the U.S., visit www.vonage.com/activate. If you connect a cable. This is an opening on the bottom...
Quick Start Guide
Page 3
... Step 3: Connect your phone For your phone bill with high-quality, low-cost Vonage phone service! Within minutes, you have questions along the way, please go to the Troubleshooting Tips on your convenience, the complete User Guide for Vonage. If you 'll be found online at www.vonage.com/vwr or in Canada www.vonage.ca/vwr 1 Welcome to...
... Step 3: Connect your phone For your phone bill with high-quality, low-cost Vonage phone service! Within minutes, you have questions along the way, please go to the Troubleshooting Tips on your convenience, the complete User Guide for Vonage. If you 'll be found online at www.vonage.com/vwr or in Canada www.vonage.ca/vwr 1 Welcome to...
Quick Start Guide
Page 5
... connection. 2. Step 2: Set up your computer or router. Unplug the cable from both ends (modem and computer). Note: In some instances the modem may be connected to your Vonage® Device 1. Unplug your computer (or router). If so, disconnect the cord at both your modem... and your existing modem's power cord. Wait 60 seconds for your Vonage Device. 3. Attach the antenna to your modem to clear its memory completely. 3 Ethernet Port USB Port Existing Modem 4. Leave your modem connected to your cable or DSL phone...
... connection. 2. Step 2: Set up your computer or router. Unplug the cable from both ends (modem and computer). Note: In some instances the modem may be connected to your Vonage® Device 1. Unplug your computer (or router). If so, disconnect the cord at both your modem... and your existing modem's power cord. Wait 60 seconds for your Vonage Device. 3. Attach the antenna to your modem to clear its memory completely. 3 Ethernet Port USB Port Existing Modem 4. Leave your modem connected to your cable or DSL phone...
Quick Start Guide
Page 7
...• If your Internet connection works, go to complete its start -up process. Vonage Device NOTE: Before continuing, the "Power" and "Internet" lights on the front of the Vonage Device should allow enough time for your Vonage kit, plug the smaller end of the power cord into the circular power port on... your modem's power cord back into an electrical power outlet. Wait until the "Power" light stops blinking and both turn on page 7. 5 The "Phone 2" light will not light. Otherwise, it will be solid if you 're unsure about how long this takes, consult the manual that came with your...
...• If your Internet connection works, go to complete its start -up process. Vonage Device NOTE: Before continuing, the "Power" and "Internet" lights on the front of the Vonage Device should allow enough time for your Vonage kit, plug the smaller end of the power cord into the circular power port on... your modem's power cord back into an electrical power outlet. Wait until the "Power" light stops blinking and both turn on page 7. 5 The "Phone 2" light will not light. Otherwise, it will be solid if you 're unsure about how long this takes, consult the manual that came with your...
Quick Start Guide
Page 9
... unplug your setup should look like: Existing Modem Computer or Router Phone Vonage Device Existing Modem Computer or Router Phone 3. If you pick up your phone 1. Plug the Vonage telephone cord into the phone port directly on page 10. Vonage Device This is solid. Step 3: Connecting your Vonage service correctly, and can now start making calls. You've set up...
... unplug your setup should look like: Existing Modem Computer or Router Phone Vonage Device Existing Modem Computer or Router Phone 3. If you pick up your phone 1. Plug the Vonage telephone cord into the phone port directly on page 10. Vonage Device This is solid. Step 3: Connecting your Vonage service correctly, and can now start making calls. You've set up...
Quick Start Guide
Page 11
... calls. A solid light indicates connectivity to your router or network. HINT: When the Vonage Device is a solid green, this light will blink rapidly in order to read the lights on your Vonage Device has started up properly. Internet - Ethernet - Phone 2 - A solid light indicates connectivity to your computer(s). Phone 1 - Wireless - When the power light stops blinking and...
... calls. A solid light indicates connectivity to your router or network. HINT: When the Vonage Device is a solid green, this light will blink rapidly in order to read the lights on your Vonage Device has started up properly. Internet - Ethernet - Phone 2 - A solid light indicates connectivity to your computer(s). Phone 1 - Wireless - When the power light stops blinking and...
Quick Start Guide
Page 12
Computer b. Confirm that came with your equipment: 1. Turn the devices on before continuing. This may take several minutes. Vonage Device - Router, if you have a light that should be a solid green. (The Internet light will blink whenever there is complete. ... Modem - Wait for at a time in this order: a. Vonage Device d. Modem NOTE: Leave the modem unplugged for the power and phone(s) lights to be lit solid when start-up is activity.) c. Wait for sequence) before continuing. d. Router, if you have stopped blinking. Wait for the lights to come...
Computer b. Confirm that came with your equipment: 1. Turn the devices on before continuing. This may take several minutes. Vonage Device - Router, if you have a light that should be a solid green. (The Internet light will blink whenever there is complete. ... Modem - Wait for at a time in this order: a. Vonage Device d. Modem NOTE: Leave the modem unplugged for the power and phone(s) lights to be lit solid when start-up is activity.) c. Wait for sequence) before continuing. d. Router, if you have stopped blinking. Wait for the lights to come...
Quick Start Guide
Page 13
..., you 're still having connection problems in to the Green Phone Port 1 on page 10. After you don't hear a dial tone or a voice recording: 1. If your phone to listen again for a dial tone. In Canada, call 1-VONAGE HELP (1-866-243-4357). If you hear a voice recording instructing... you to connect your Internet connection works, but you reset all of the Vonage Device, and that the phone cord is having trouble, please call...
..., you 're still having connection problems in to the Green Phone Port 1 on page 10. After you don't hear a dial tone or a voice recording: 1. If your phone to listen again for a dial tone. In Canada, call 1-VONAGE HELP (1-866-243-4357). If you hear a voice recording instructing... you to connect your Internet connection works, but you reset all of the Vonage Device, and that the phone cord is having trouble, please call...
Quick Start Guide
Page 15
... systems may not be sure that emergency personnel can easily update your Vonage Digital Phone Service! 911 Dialing: Activate 911 Dialing to be compatible. © 2008 Vonage. 13 or 1-877-272-0528 Canada Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for help (Canada) If you're still having trouble...
... systems may not be sure that emergency personnel can easily update your Vonage Digital Phone Service! 911 Dialing: Activate 911 Dialing to be compatible. © 2008 Vonage. 13 or 1-877-272-0528 Canada Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for help (Canada) If you're still having trouble...
User Manual
Page 2
... from a retail store, you have chosen a plan and activated, please follow the step-by visiting www.vonage.com/activate. D-Link VWR User Manual I After activation, wait 30 minutes before checking for a dial tone. After you must first activate your ... MAC ID is located on your Vonage VWR Device! Please visit www.vonage.com/vwr to obtain the most up your Vonage phone service by -step installation guide to get started with installation or troubleshooting common problems, please refer to Vonage! For assistance with your Vonage VWR Device. Welcome to this User Manual...
... from a retail store, you have chosen a plan and activated, please follow the step-by visiting www.vonage.com/activate. D-Link VWR User Manual I After activation, wait 30 minutes before checking for a dial tone. After you must first activate your ... MAC ID is located on your Vonage VWR Device! Please visit www.vonage.com/vwr to obtain the most up your Vonage phone service by -step installation guide to get started with installation or troubleshooting common problems, please refer to Vonage! For assistance with your Vonage VWR Device. Welcome to this User Manual...
User Manual
Page 6
Product Overview Package Contents Vonage VWR Wireless Router Yellow Ethernet Cable RJ-11 Phone Cable Blue Ethernet Cable CD-ROM with User Guide Power Adapter System Requirements Any high speed DSL or Cable connection A valid Vonage account If you purchased your D-Link VWR at a retail location, make sure to first activate your device at www.vonage.com/activate. Please wait 30 minutes before checking for a dial tone. D-Link VWR User Manual 2 Chapter 1 -
Product Overview Package Contents Vonage VWR Wireless Router Yellow Ethernet Cable RJ-11 Phone Cable Blue Ethernet Cable CD-ROM with User Guide Power Adapter System Requirements Any high speed DSL or Cable connection A valid Vonage account If you purchased your D-Link VWR at a retail location, make sure to first activate your device at www.vonage.com/activate. Please wait 30 minutes before checking for a dial tone. D-Link VWR User Manual 2 Chapter 1 -
User Manual
Page 7
... in order to make a phone call. during wireless data transmission. light indicates that voicemail is downloading/upgrading firmware from Vonage,the lights will blink rapidly. A slow blinking transmission. Internet This port is a solid green, this indicates that both the power light and the phone light must be solid in unison. D-Link VWR User Manual 3 Product...
... in order to make a phone call. during wireless data transmission. light indicates that voicemail is downloading/upgrading firmware from Vonage,the lights will blink rapidly. A slow blinking transmission. Internet This port is a solid green, this indicates that both the power light and the phone light must be solid in unison. D-Link VWR User Manual 3 Product...
User Manual
Page 45
... on (consult router manual for at a time in this order: a. D-Link VWR User Manual 41 Most modems have one at least 60 seconds. (The 60 seconds is to be lit solid when start-up is complete. b. Computer • For more troubleshooting tips, visit www.vonage.com/help. Computer... (shut down in your Cable or DSL prover is activity.) d. Turn the devices on before continuing. c. Confirm that should have both a dial tone and Internet connectivity. 3. Wait for the power and phone(s) lights to ensure the modem...
... on (consult router manual for at a time in this order: a. D-Link VWR User Manual 41 Most modems have one at least 60 seconds. (The 60 seconds is to be lit solid when start-up is complete. b. Computer • For more troubleshooting tips, visit www.vonage.com/help. Computer... (shut down in your Cable or DSL prover is activity.) d. Turn the devices on before continuing. c. Confirm that should have both a dial tone and Internet connectivity. 3. Wait for the power and phone(s) lights to ensure the modem...
User Manual
Page 46
... that it is booting up your phone. 2. After you reset all of your telephone handset to you may find the following the steps described on the rear panel of the VWR is complete D-Link VWR User Manual 42 You may notice that the phone cord is firmly plugged into... the Green Phone Port 1, and listen again for a dial tone. Confirm that the Power light on the front of the Vonage Device, and that a traditional phone uses. 2. Reset...
... that it is booting up your phone. 2. After you reset all of your telephone handset to you may find the following the steps described on the rear panel of the VWR is complete D-Link VWR User Manual 42 You may notice that the phone cord is firmly plugged into... the Green Phone Port 1, and listen again for a dial tone. Confirm that the Power light on the front of the Vonage Device, and that a traditional phone uses. 2. Reset...
User Manual
Page 47
... message when your phone line is properly set up but your equipment. 3. D-Link VWR User Manual 43 If you lift the receiver of your device. Network issues may be experiencing firewall issues. If SPI is connected to the network settings. Troubleshooting IVR Messages Your Vonage VWR Device comes equipped with your router. Check if your...
... message when your phone line is properly set up but your equipment. 3. D-Link VWR User Manual 43 If you lift the receiver of your device. Network issues may be experiencing firewall issues. If SPI is connected to the network settings. Troubleshooting IVR Messages Your Vonage VWR Device comes equipped with your router. Check if your...
User Manual
Page 49
...; TOS-Type of Service Supports 3 Levels: • Normal • Signaling • RTP Packets • FAX Relay • PCM (G.711) • Power ON/OFF • LAN Link & Activity • Phone ON/OFF Hook & Ringing • External AC Power Adapter • Output: 12V AC, 1.25A D-Link VWR User Manual 45 Appendix B -
...; TOS-Type of Service Supports 3 Levels: • Normal • Signaling • RTP Packets • FAX Relay • PCM (G.711) • Power ON/OFF • LAN Link & Activity • Phone ON/OFF Hook & Ringing • External AC Power Adapter • Output: 12V AC, 1.25A D-Link VWR User Manual 45 Appendix B -