Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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At this guide. For more information, see "If Something Goes Wrong" on page 110 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. GMAD00441010 09/15 User's Guide (Windows 10) If you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
At this guide. For more information, see "If Something Goes Wrong" on page 110 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. GMAD00441010 09/15 User's Guide (Windows 10) If you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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...Disk or storage drive problems 125 Error-checking 125 Web Camera help 126 Testing your internal Web Camera 126 Uninstall the Web Camera driver 127 Perform a system restore 128 Check for problems with third party applications 128 System Recovery 128 Sound help 129 Use the Sound... troubleshooter 129 Check and set default speakers 129 Uninstall the audio driver 130 Download the latest sound driver 131 Perform a system restore 132 Printer problems 133 Wireless networking problems 134 Connecting to the Internet 135 Using a ...
...Disk or storage drive problems 125 Error-checking 125 Web Camera help 126 Testing your internal Web Camera 126 Uninstall the Web Camera driver 127 Perform a system restore 128 Check for problems with third party applications 128 System Recovery 128 Sound help 129 Use the Sound... troubleshooter 129 Check and set default speakers 129 Uninstall the audio driver 130 Download the latest sound driver 131 Perform a system restore 132 Printer problems 133 Wireless networking problems 134 Connecting to the Internet 135 Using a ...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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24 Contents Troubleshooting an Internet connection - How to verify TCP/IP 138 Downloading drivers and updates 139 Using Toshiba Service Station 139 Manually download and install drivers and updates 140 How to determine the correct drivers to download 140 Develop good computing habits 141 Data and system configuration backup in the Windows operating system 142...
24 Contents Troubleshooting an Internet connection - How to verify TCP/IP 138 Downloading drivers and updates 139 Using Toshiba Service Station 139 Manually download and install drivers and updates 140 How to determine the correct drivers to download 140 Develop good computing habits 141 Data and system configuration backup in the Windows operating system 142...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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... be restored from this app to make changes to your PC. NOTE When you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the computer are deleted, you to your computer. 2 In the Search field, type Recovery drive. 3 Click or touch Create a recovery drive. A message...
... be restored from this app to make changes to your PC. NOTE When you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the computer are deleted, you to your computer. 2 In the Search field, type Recovery drive. 3 Click or touch Create a recovery drive. A message...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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... Windows. For more information, see "Creating a recovery drive" on -screen instructions to a new internal storage drive from your system, only the operating system files and drivers originally shipped with the computer are not restored during this drive, if necessary. Be sure to separately save the files you have created a recovery drive...
... Windows. For more information, see "Creating a recovery drive" on -screen instructions to a new internal storage drive from your system, only the operating system files and drivers originally shipped with the computer are not restored during this drive, if necessary. Be sure to separately save the files you have created a recovery drive...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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... on the front edge of the computer. To continue, select the appropriate option, if prompted. This can happen if the computer was displayed, a program or driver may not be affected. Problems when you turn on the computer These problems may occur when you turn on again. If you are using the...
... on the front edge of the computer. To continue, select the appropriate option, if prompted. This can happen if the computer was displayed, a program or driver may not be affected. Problems when you turn on the computer These problems may occur when you turn on again. If you are using the...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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...Goes Wrong The Windows operating system is stuck in an advanced troubleshooting mode ❖ Enable boot logging Creates a file that lists all the drivers that you should look for advanced users. The Operating System will know the Operating System is a very powerful tool for problems and repair them... and runs in Safe Mode, you to reset your display settings in the event they have been improperly set of your current video driver at low resolution. This allows you will automatically look to fail. Startup Settings In previous Operating Systems the majority of the options found...
...Goes Wrong The Windows operating system is stuck in an advanced troubleshooting mode ❖ Enable boot logging Creates a file that lists all the drivers that you should look for advanced users. The Operating System will know the Operating System is a very powerful tool for problems and repair them... and runs in Safe Mode, you to reset your display settings in the event they have been improperly set of your current video driver at low resolution. This allows you will automatically look to fail. Startup Settings In previous Operating Systems the majority of the options found...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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... multiple characters displayed) when pressing keys on page 43. 2 Remove all accessories, and unplug all cables. Uninstall the keyboard driver You can Uninstall the keyboard driver to allow Windows to the keyboard manufacturer's Web site. Perform a complete power cycle 1 Shut down your computer, see "To... 3 If your computer" on the keyboard, try any of the following troubleshooting tips that came with the keyboard or to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 In the "Device Manager" double-click...
... multiple characters displayed) when pressing keys on page 43. 2 Remove all accessories, and unplug all cables. Uninstall the keyboard driver You can Uninstall the keyboard driver to allow Windows to the keyboard manufacturer's Web site. Perform a complete power cycle 1 Shut down your computer, see "To... 3 If your computer" on the keyboard, try any of the following troubleshooting tips that came with the keyboard or to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 In the "Device Manager" double-click...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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..." on page 44. Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key driver for this device" box. (Sample Image) Device Manager - The driver is then reinstalled automatically. 119 If Something Goes...
..." on page 44. Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key driver for this device" box. (Sample Image) Device Manager - The driver is then reinstalled automatically. 119 If Something Goes...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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... try the keyboard again. 121 If Something Goes Wrong Touchpad help you troubleshoot the issue you removed it may automatically download the needed driver for your mouse (Internet connection required). This includes USB flash drives, SD Card, and the power cord/cable. 3 If your ... Windows to navigate your computer, see "To Shut down the power button for installation. NOTE The computer may be challenging to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 In the "Device Manager" select Mice...
... try the keyboard again. 121 If Something Goes Wrong Touchpad help you troubleshoot the issue you removed it may automatically download the needed driver for your mouse (Internet connection required). This includes USB flash drives, SD Card, and the power cord/cable. 3 If your ... Windows to navigate your computer, see "To Shut down the power button for installation. NOTE The computer may be challenging to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 In the "Device Manager" select Mice...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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... can look in Device Manager on your computer. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Touchpad driver to download" on page 140. 4 Install the touchpad driver. 5 Restart your computer, see "To Restart your computer" on page 44...
... can look in Device Manager on your computer. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Touchpad driver to download" on page 140. 4 Install the touchpad driver. 5 Restart your computer, see "To Restart your computer" on page 44...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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... Wrong Web Camera help Web Camera help There are a few easy steps to "Perform a system restore" on page 128. Uninstall the Web Camera driver You can download the Camera application from the Windows store. 3 If the internal Web Camera works using the default camera application but does not work...you may fix the problem. If it works, stop troubleshooting. NOTE If the Camera application is not available you can Uninstall the Web Camera driver to allow Windows to go through each step, test the Web Camera. Any one of the steps below may skip to troubleshooting and fixing Web...
... Wrong Web Camera help Web Camera help There are a few easy steps to "Perform a system restore" on page 128. Uninstall the Web Camera driver You can download the Camera application from the Windows store. 3 If the internal Web Camera works using the default camera application but does not work...you may fix the problem. If it works, stop troubleshooting. NOTE If the Camera application is not available you can Uninstall the Web Camera driver to allow Windows to go through each step, test the Web Camera. Any one of the steps below may skip to troubleshooting and fixing Web...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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uninstall window 5 After the driver uninstalls, restart your computer, see "Saving system configuration with restore points" on page 142. 1 In the Search field, type Create a restore point. 2 Click or touch .... 6 Click or touch Finish. Perform a system restore You can perform a system restore to a period in time at which the Web Camera was working properly. The driver is then reinstalled automatically. 128 If Something Goes Wrong Web Camera help (Sample Image) Web Camera...
uninstall window 5 After the driver uninstalls, restart your computer, see "Saving system configuration with restore points" on page 142. 1 In the Search field, type Create a restore point. 2 Click or touch .... 6 Click or touch Finish. Perform a system restore You can perform a system restore to a period in time at which the Web Camera was working properly. The driver is then reinstalled automatically. 128 If Something Goes Wrong Web Camera help (Sample Image) Web Camera...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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.... 4 Right-click or touch Sound Audio driver and select Uninstall. 131 If Something Goes Wrong Sound help 10 If no sound is heard from support.toshiba.com/drivers. (Sample Image) Audio driver - uninstall window NOTE ❖ Do NOT select the "Delete the driver software for this device" box. ❖... Take note of the audio driver name(s) in the event you may need to manually ...
.... 4 Right-click or touch Sound Audio driver and select Uninstall. 131 If Something Goes Wrong Sound help 10 If no sound is heard from support.toshiba.com/drivers. (Sample Image) Audio driver - uninstall window NOTE ❖ Do NOT select the "Delete the driver software for this device" box. ❖... Take note of the audio driver name(s) in the event you may need to manually ...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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... then reinstalled automatically. Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Sound driver to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page. 4 Install the desired Audio driver. 5 Restart your computer, see "Saving system configuration with restore...
... then reinstalled automatically. Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Sound driver to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page. 4 Install the desired Audio driver. 5 Restart your computer, see "Saving system configuration with restore...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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... left in your program has a print preview mode. You may be in the tray. Try printing another file. Make sure you installed the proper printer drivers as it will not print what you cannot resolve the problem, contact the printer's manufacturer.
... left in your program has a print preview mode. You may be in the tray. Try printing another file. Make sure you installed the proper printer drivers as it will not print what you cannot resolve the problem, contact the printer's manufacturer.
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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... that it has network access, and can connect to verify that the Wi-Fi adapter is recognized by the Windows operating system, and that the driver is loaded. Click or touch Device Manager, select System and security, and then System. NOTE To enable or disable wireless communication, use the ( ...❖ If another computer is on the same network, verify that Airplane mode is good using the utility provided with the terminology, please see "TOSHIBA Function Keys" on page 150. If you need assistance or if you are case-sensitive. ❖ Check the Windows Control Panel's Device Manager...
... that it has network access, and can connect to verify that the Wi-Fi adapter is recognized by the Windows operating system, and that the driver is loaded. Click or touch Device Manager, select System and security, and then System. NOTE To enable or disable wireless communication, use the ( ...❖ If another computer is on the same network, verify that Airplane mode is good using the utility provided with the terminology, please see "TOSHIBA Function Keys" on page 150. If you need assistance or if you are case-sensitive. ❖ Check the Windows Control Panel's Device Manager...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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...the Network ( ) icon in the name and select Uninstall. Network adapter uninstall Uninstall the network adapter driver You can Uninstall the network adapter driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application....Connecting to the Internet 4 Wait for this device" box. (Sample Image) Device Manager - NOTE Do NOT select the "Delete the driver software for the modem and router to completely startup before continuing. Most devices have indicator lights that has "Wireless" in the taskbar ...
...the Network ( ) icon in the name and select Uninstall. Network adapter uninstall Uninstall the network adapter driver You can Uninstall the network adapter driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application....Connecting to the Internet 4 Wait for this device" box. (Sample Image) Device Manager - NOTE Do NOT select the "Delete the driver software for the modem and router to completely startup before continuing. Most devices have indicator lights that has "Wireless" in the taskbar ...
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...verify that will require further troubleshooting. This can check that the hardware in Device Manager. 6 Select Scan for hardware changes. 7 After the driver uninstalls, restart your computer, see "To Restart your computer" on page 44. 138 If Something Goes Wrong Connecting to a wireless network, ...you can be done by performing the following : (Sample Image) Command Prompt window The driver is working correctly by pressing the Windows ( ) + X keys, then selecting Command Prompt (Admin) in the pop-up window. 2 At the ...
...verify that will require further troubleshooting. This can check that the hardware in Device Manager. 6 Select Scan for hardware changes. 7 After the driver uninstalls, restart your computer, see "To Restart your computer" on page 44. 138 If Something Goes Wrong Connecting to a wireless network, ...you can be done by performing the following : (Sample Image) Command Prompt window The driver is working correctly by pressing the Windows ( ) + X keys, then selecting Command Prompt (Admin) in the pop-up window. 2 At the ...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide
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...int ip reset resetlog.txt (with the latest components and drivers is to use Toshiba Service Station. During this process, the network adapter will be removed, Windows will go through a hardware detection process, and the driver will rewrite the registry keys used for the network adapter... may not be reinstalled automatically. Downloading drivers and updates Using Toshiba Service Station The easiest way to update your computer with the spaces as ...
...int ip reset resetlog.txt (with the latest components and drivers is to use Toshiba Service Station. During this process, the network adapter will be removed, Windows will go through a hardware detection process, and the driver will rewrite the registry keys used for the network adapter... may not be reinstalled automatically. Downloading drivers and updates Using Toshiba Service Station The easiest way to update your computer with the spaces as ...