HP Scitex FB950 - User Guide
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6 Troubleshooting Troubleshooting checklist ...66 Warranty claims ...68 Diagnostics ...69 Hewlett-Packard technical services ...70 Help from your reseller ...70 Help from Hewlett-Packard 70 ...70 Index ...71 ENWW v
6 Troubleshooting Troubleshooting checklist ...66 Warranty claims ...68 Diagnostics ...69 Hewlett-Packard technical services ...70 Help from your reseller ...70 Help from Hewlett-Packard 70 ...70 Index ...71 ENWW v
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... for edge-to -edge printing - touch-screen control panel with graphical Front Page interface presents frequently-used functions and troubleshooting help , interactive procedures, and diagnostics to assist the user, reducing training and troubleshooting time. A menu provides access to improve the output quality of color. ● Simplified control panel interface - control panel features...
... for edge-to -edge printing - touch-screen control panel with graphical Front Page interface presents frequently-used functions and troubleshooting help , interactive procedures, and diagnostics to assist the user, reducing training and troubleshooting time. A menu provides access to improve the output quality of color. ● Simplified control panel interface - control panel features...
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... support. not used during printhead servicing (purges and primes) to determine when the reservoir should be emptied. User Diagnostics menu: User Diagnostics presents an interactive troubleshooting program to perform a Standard or Performance purge (the Performance purge is listed. ● Clean Media Drive Belt & Encoder - Printhead calibration values are no longer curing...
... support. not used during printhead servicing (purges and primes) to determine when the reservoir should be emptied. User Diagnostics menu: User Diagnostics presents an interactive troubleshooting program to perform a Standard or Performance purge (the Performance purge is listed. ● Clean Media Drive Belt & Encoder - Printhead calibration values are no longer curing...
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... recovery ● Error History - writes a file containing all of the errors that have occurred on the computer running the HP RIP Software at : C:\PROGRAM FILES\HP-RIPSW\LOGS\C3.TXT Alternatively, the log can be printed (Service Printer > Print Info Pages) and mailed or faxed....; Vacuum Pressure ● Open Loop Actuator Test ● Warnings and Actions List - Warnings & Actions When in a hierarchical tree format for troubleshooting by selecting Warnings & Actions from the menu. The file is saved on the printer since the printer was put into service, for reference.
... recovery ● Error History - writes a file containing all of the errors that have occurred on the computer running the HP RIP Software at : C:\PROGRAM FILES\HP-RIPSW\LOGS\C3.TXT Alternatively, the log can be printed (Service Printer > Print Info Pages) and mailed or faxed....; Vacuum Pressure ● Open Loop Actuator Test ● Warnings and Actions List - Warnings & Actions When in a hierarchical tree format for troubleshooting by selecting Warnings & Actions from the menu. The file is saved on the printer since the printer was put into service, for reference.
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For other software-specific troubleshooting procedures, refer to prevent and diagnose printing problems and provides information about getting help from Hewlett-Packard. 6 Troubleshooting This appendix explains how to your application software documentation or the other documentation listed on page iv of this manual. ● Troubleshooting checklist ● Warranty claims ● Diagnostics ● Hewlett-Packard technical services ENWW 65
For other software-specific troubleshooting procedures, refer to prevent and diagnose printing problems and provides information about getting help from Hewlett-Packard. 6 Troubleshooting This appendix explains how to your application software documentation or the other documentation listed on page iv of this manual. ● Troubleshooting checklist ● Warranty claims ● Diagnostics ● Hewlett-Packard technical services ENWW 65
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... printer's power come ON? Follow the diagnostic routine on the computer. Run an application that you troubleshoot your computer or network and the RIP computer may not be a hardware problem with the printer's internal components. Troubleshooting checklist Before you know works correctly (and is not connected to the print server) to check... Front Page screen similar to the one shown in Front Page on page 1. Refer to determine the problem. Is the print quality good? 66 Chapter 6 Troubleshooting ENWW
... printer's power come ON? Follow the diagnostic routine on the computer. Run an application that you troubleshoot your computer or network and the RIP computer may not be a hardware problem with the printer's internal components. Troubleshooting checklist Before you know works correctly (and is not connected to the print server) to check... Front Page screen similar to the one shown in Front Page on page 1. Refer to determine the problem. Is the print quality good? 66 Chapter 6 Troubleshooting ENWW
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... restore the printheads to be recalibrated (see whether the correct media is powered down, keep the printer powered on page 18). ENWW Troubleshooting checklist 67 YES: Then the problem is tracking from the supply spool. Also check the Media Wizard to the sides of detail -...Carriage Motion). ● Media buckling or media feed problems - if the carriage develop flat spots due to non-use, use the Carriage Motion Troubleshooter to the documentation that accompanies the print server or RIP. ● Inaccurate color or lack of the printer, with no wrinkling or buckling. ...
... restore the printheads to be recalibrated (see whether the correct media is powered down, keep the printer powered on page 18). ENWW Troubleshooting checklist 67 YES: Then the problem is tracking from the supply spool. Also check the Media Wizard to the sides of detail -...Carriage Motion). ● Media buckling or media feed problems - if the carriage develop flat spots due to non-use, use the Carriage Motion Troubleshooter to the documentation that accompanies the print server or RIP. ● Inaccurate color or lack of the printer, with no wrinkling or buckling. ...
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..., which you cannot provide proof of failure. All printheads submitted for any printhead that lead to classifying a printhead anomaly as any particular purpose 68 Chapter 6 Troubleshooting ENWW The warranty terms require that are designed to printhead failure. Causes and/or circumstances that the maintenance procedures contained in ROMs or other media...
..., which you cannot provide proof of failure. All printheads submitted for any printhead that lead to classifying a printhead anomaly as any particular purpose 68 Chapter 6 Troubleshooting ENWW The warranty terms require that are designed to printhead failure. Causes and/or circumstances that the maintenance procedures contained in ROMs or other media...
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... by Technical Services, from Hewlett-Packard The printer control panel includes a Help button (?) that appear. 70 Chapter 6 Troubleshooting ENWW The user manuals are located on the HP DVD ROM in Adobe Acrobat format. Hewlett-Packard also offers a variety of sources. Help from the menu (Service Printer...and e-mail. ● Internet: http://www.hp.com ● E-mail for Asia, Pacific, Japan: carecenter-scitex-ap.p.com. ● E-mail for Europe, Middle East, Africa: lf.mv.support@hp.com ● E-mail for Latin America Region: carecenter.ipglf.lar@hp.com ● E-mail for using your ...
... by Technical Services, from Hewlett-Packard The printer control panel includes a Help button (?) that appear. 70 Chapter 6 Troubleshooting ENWW The user manuals are located on the HP DVD ROM in Adobe Acrobat format. Hewlett-Packard also offers a variety of sources. Help from the menu (Service Printer...and e-mail. ● Internet: http://www.hp.com ● E-mail for Asia, Pacific, Japan: carecenter-scitex-ap.p.com. ● E-mail for Europe, Middle East, Africa: lf.mv.support@hp.com ● E-mail for Latin America Region: carecenter.ipglf.lar@hp.com ● E-mail for using your ...
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R Reloading media 21 Report Individual Bad Jets 56 Resolution 14 Rigid media printing 20 RIP connecting 3 installation 3 Roll-fed media printing 24 S Safety warnings 6 Service Printer 45 Sharp Edge defined 15 Special features 10 Specifications 61 Stored jobs 22 Support (technical) 70 T Technical services 70 Tips 28 Tools 44 Troubleshooting 65 U Unidirectional printing 14 V VideoNet interface card 3 protocol 3 View Current Bad Jets 57 W Warning messages defined 34 Warnings & Actions 45 Warranty 68 Web site 70 Workflow overview 7 72 Index ENWW
R Reloading media 21 Report Individual Bad Jets 56 Resolution 14 Rigid media printing 20 RIP connecting 3 installation 3 Roll-fed media printing 24 S Safety warnings 6 Service Printer 45 Sharp Edge defined 15 Special features 10 Specifications 61 Stored jobs 22 Support (technical) 70 T Technical services 70 Tips 28 Tools 44 Troubleshooting 65 U Unidirectional printing 14 V VideoNet interface card 3 protocol 3 View Current Bad Jets 57 W Warning messages defined 34 Warnings & Actions 45 Warranty 68 Web site 70 Workflow overview 7 72 Index ENWW