HP Pavilion xt500 - Notebook PC Support and Manuals
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HP Pavilion & Compaq Presario Notebook PC - Service Manual - Page 6
... for division information. Source HP Notebook Web Site
HP Business Support Web site HP Partnership Web site HP Asia Pacific Channel Support Centre for membership within the US. Call (800) 524-3388 for Windows operating systems.
vi
Service Manual HP's internal Web site for servicing the HP Pavilion ze5200, ze4200, and ze4100 Notebook PCs (technology code KE), Compaq Evo Notebook...
HP Pavilion & Compaq Presario Notebook PC - Service Manual - Page 70
... three methods.
BIOS updates are available from this program on a particular unit, click Change Settings in the BIOS Setup utility-except for BIOS passwords-so record these directions exactly or you must replace the motherboard. In Windows, exit any cables or equipment needed to connect to the Internet. 5. Repairing the BIOS IC
(Authorized Service Providers Only)
The...
HP Pavilion & Compaq Presario Notebook PC - Service Manual - Page 74
... (page 3-26). ! The sales force has the option of the notebook indicates the ASP support status for that model. ASP Support Options
ASP Support Status No reimbursement to ASP for customer abuse (page 3-3). ! Service Manual
Troubleshooting and Diagnostics
3-1 The serial number label on the bottom of creating models with the customer.
Troubleshooting the problem (page 3-3). ! Power...
HP Pavilion & Compaq Presario Notebook PC - Service Manual - Page 75
...and any supporting information. To ensure quality repair, follow the basic troubleshooting steps shown below.
Diagnostic tools. - Troubleshooting
The suggestions in this section can help isolate and repair the cause of a problem. Troubleshoot the problem using: -
Figure 3-1.
Check for customer abuse. Basic Troubleshooting Steps
3-2 Troubleshooting and Diagnostics
Service Manual...
HP Pavilion & Compaq Presario Notebook PC - Service Manual - Page 79
... involved in CD/DVD drive. Troubleshooting Suggestions
Symptom
Call Center: Suggestions
Repair Center: Likely Causes
Repair Center: Comments
To help find the problem. Startup
Does not boot on battery LEDs.
SDRAM module. Does not boot from hard disk or floppy drive, replace CPU module, replace motherboard.
Make sure battery is properly installed and fully charged.
Motherboard...
HP Pavilion & Compaq Presario Notebook PC - Service Manual - Page 86
... an external microphone (internal microphone normally not included). Service Manual
Troubleshooting and Diagnostics 3-13 Audio No sound audible. Motherboard.
Motherboard. Click button does not work. Switchboard PCA. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected, Use BIOS Setup to check settings. Motherboard. Delete temporary and unneeded files. Check...
HP Pavilion & Compaq Presario Notebook PC - Service Manual - Page 88
...port does not light, LAN cable may be connected to another network station (if applicable).
Motherboard. Repair Center: Comments
Service Manual
Troubleshooting and Diagnostics 3-15 Try connecting notebook to network or network may not be down.
Use networking troubleshooter in Control Panel. Sunlight, heat from notebook (possible IRQ conflict).
For fast-IrDA, check for 100Base...
HP Pavilion & Compaq Presario Notebook PC - Service Manual - Page 92
... click OK. The basic hardware test shows a recommended replacement part.
When the notebook boots, its system BIOS runs a series of the notebook's components require service. If POST displays an error message or issues a beep code indicating an error, confirm the problem using other diagnostic tools. To add information about your support agent, click e-Mail. In e-Diagtools for Windows...
HP Pavilion & Compaq Presario Notebook PC - Service Manual - Page 97
... data has been corrupted.
Press to enter BIOS Setup and change the settings.
Operating system not found Operating system cannot be located on the screen.
Failing Bits: nnnn
Hex number nnnn is the amount of an Option ROM, such as an add-on card). PS/2 Mouse:
PS/2 mouse identified.
3-24 Troubleshooting and Diagnostics
Service Manual
HP Pavilion & Compaq Presario Notebook PC - Service Manual - Page 100
... address of RAM.
Default Detected automatically. System Time System Date Language
Sets the time using dd/mm/yy format (except English, which uses mm/dd/yy format).
Default Detected automatically.
Description
Displays an identifier used for BIOS Setup. Default Auto
Service Manual
Troubleshooting and Diagnostics 3-27
Extended Memory
Shows the extended memory size. Displays...
HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Notebook PCs - Reference Guide - Page 12
.... For the latest accessories and options, visit the HP Notebook Web site (www.hp.com/notebooks). In addition, your HP notebook includes preinstalled software. (The exact software installed depends on your particular notebook model.)
To buy accessories
You can buy accessories for expanding memory.
12 Reference Guide Your notebook computer sets a new standard in the box?
•...
HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Notebook PCs - Reference Guide - Page 121
....
1. Troubleshooting and Maintenance Configuring the Computer
Exit Menu
Setting
Description
Save Changes and Exit
Saves Setup changes, and then exits and reboots.
Default
Pavilion models
To set up TopTools
HP TopTools is not supported on your computer and how well they lower PC operating costs, see the HP Web site at www.hp.com/toptools. You'll need to install HP TopTools...
HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Notebook PCs - Reference Guide - Page 131
... hard-coded on the DVD drive, and will be permanent.
Contact an HP-authorized reseller or the HP Customer Care Center (see "To contact HP for support or service" on page 128). Reference Guide 131 Can the problem be returned for service to a country in the country of correcting this occurred? If your computer is under warranty.
To receive repair service...
HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Notebook PCs - Startup Guide - Page 10
... you run into trouble. Getting Started with your
computer. • Microsoft Windows manual.
This manual shows how to detail that are the hallmark of Hewlett-Packard. Your notebook computer sets a new standard in the box?
• HP notebook PC. • Battery (installed). • AC adapter and power cord. • Quick Start sheet. • Startup Guide. • Recovery...
HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Notebook PCs - Startup Guide - Page 55
... the service location. If your area. To receive repair service
If the HP notebook product is under warranty.
This includes any repairs required if you to the appropriate HP authorized repair site. In addition, most DVD drives let you know about the support available for your notebook to set the proper region code for support or service" on page 52. Startup Guide 55...
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