User Guide
Page 15
...you removed the soleplate, it must be refitted flush with your problem, please call the Dyson Helpline at a 45 degree angle. • Locate and remove the airway inspection valve and take note of your DC14. Problem Less than normal or no pickup from cleaner head or Machine turns off in use... Less than normal or no suction from wand or hose Brushbar not spinning Loud 'ratcheting' noise coming from cleaner head when vacuuming Unit will only spin when the handle is set brush control to bare floors mode. • Stand behind the vacuum holding the handle at 1-866...
...you removed the soleplate, it must be refitted flush with your problem, please call the Dyson Helpline at a 45 degree angle. • Locate and remove the airway inspection valve and take note of your DC14. Problem Less than normal or no pickup from cleaner head or Machine turns off in use... Less than normal or no suction from wand or hose Brushbar not spinning Loud 'ratcheting' noise coming from cleaner head when vacuuming Unit will only spin when the handle is set brush control to bare floors mode. • Stand behind the vacuum holding the handle at 1-866...