RJO20 Owner s Manual - English
Page 1
The Chamberlain Group, Inc. 300 Windsor Drive Oak Brook, IL 60523 Wall Mount Garage Door Opener Model RJO20 For Residential Use Install On Sectional Doors With Torsion Assemblies Only This product is located behind the hinged door of the garage door opener are required to ensure safe operation. • This garage door opener is ONLY compatible with myQ® accessories. • The model number...
The Chamberlain Group, Inc. 300 Windsor Drive Oak Brook, IL 60523 Wall Mount Garage Door Opener Model RJO20 For Residential Use Install On Sectional Doors With Torsion Assemblies Only This product is located behind the hinged door of the garage door opener are required to ensure safe operation. • This garage door opener is ONLY compatible with myQ® accessories. • The model number...
RJO20 Owner s Manual - English
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..., or myQ® Enabled Accessories 29 Reprogramming Remote Light or Additional Light 30 HomeLink 30 Chamberlain Internet Gateway ....... 31 To Erase All Codes From the Door Control (myQ® Control Panel) Memory 31 MAINTENANCE 32 Care of Your Garage Door Opener... 32 TROUBLESHOOTING 33 Diagnostic Chart 33 Troubleshooting 34 SAFETY & MAINTENANCE GUIDE 36-37 ACCESSORIES...
..., or myQ® Enabled Accessories 29 Reprogramming Remote Light or Additional Light 30 HomeLink 30 Chamberlain Internet Gateway ....... 31 To Erase All Codes From the Door Control (myQ® Control Panel) Memory 31 MAINTENANCE 32 Care of Your Garage Door Opener... 32 TROUBLESHOOTING 33 Diagnostic Chart 33 Troubleshooting 34 SAFETY & MAINTENANCE GUIDE 36-37 ACCESSORIES...
RJO20 Owner s Manual - English
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... that detect obstructions in a hazardous situation. (Not shown below ) A torsion spring is a horizontal metal bar mounted above the door on the torsion bar. Consult a trained door systems technician if you prepare and install your garage door opener. Some solid torsion bars may encounter as a support for the torsion bar. Term Bearing Plate Cable Tension Monitor...
... that detect obstructions in a hazardous situation. (Not shown below ) A torsion spring is a horizontal metal bar mounted above the door on the torsion bar. Consult a trained door systems technician if you prepare and install your garage door opener. Some solid torsion bars may encounter as a support for the torsion bar. Term Bearing Plate Cable Tension Monitor...
RJO20 Owner s Manual - English
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... the torsion bar is mounted on either the left or the right side of operator. Note that you can install the garage door opener on and center of torsion bar is 2-1/2 inches (6.4 cm) or more Torsion bar must extend at least 1-1/2 inches (3.81 cm) past the bearing plate Wall ...
... the torsion bar is mounted on either the left or the right side of operator. Note that you can install the garage door opener on and center of torsion bar is 2-1/2 inches (6.4 cm) or more Torsion bar must extend at least 1-1/2 inches (3.81 cm) past the bearing plate Wall ...
RJO20 Owner s Manual - English
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... trained door systems technician if garage door binds, sticks, or is out of the door. An unbalanced garage door may not work properly. If your Garage Door ____ 1. To prevent damage to garage door and opener: • ALWAYS disable locks BEFORE installing and operating the opener. • ONLY operate garage door opener at 120...• Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing and operating garage door opener to avoid malfunction and damage. Complete the test below to make sure the garage door is balanced and is not sticking or binding. ____ 1. ...
... trained door systems technician if garage door binds, sticks, or is out of the door. An unbalanced garage door may not work properly. If your Garage Door ____ 1. To prevent damage to garage door and opener: • ALWAYS disable locks BEFORE installing and operating the opener. • ONLY operate garage door opener at 120...• Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing and operating garage door opener to avoid malfunction and damage. Complete the test below to make sure the garage door is balanced and is not sticking or binding. ____ 1. ...
RJO20 Owner s Manual - English
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...Garage Door Opener NOT SHOWN: Safety labels and literature Cable Tension Monitor with Wire Remote Light with Hardware Bag The Protector System® Safety Reversing Sensors (2) with White & White/Black Wire Power Door Lock with Wire and Connector 132A2505 TOP DRILL 5/16" DRILL 3/4" DRILL 5/16" Lock Template Safety Reversing Sensor Bracket (2) Chamberlain... Internet Gateway ACCESSORIES White & White/Red Wire Door Control (myQ® Control Panel) Model 041A7928-3 3-Button Premium Remote Control...
...Garage Door Opener NOT SHOWN: Safety labels and literature Cable Tension Monitor with Wire Remote Light with Hardware Bag The Protector System® Safety Reversing Sensors (2) with White & White/Black Wire Power Door Lock with Wire and Connector 132A2505 TOP DRILL 5/16" DRILL 3/4" DRILL 5/16" Lock Template Safety Reversing Sensor Bracket (2) Chamberlain... Internet Gateway ACCESSORIES White & White/Red Wire Door Control (myQ® Control Panel) Model 041A7928-3 3-Button Premium Remote Control...
RJO20 Owner s Manual - English
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...position the garage door opener during installation and for testing the safety reversing sensors if installed on the wall or floor. 7 Alternate floor mounting of the safety reversing sensor will need any of Installation Cable tension monitor and wire Remote light Door control wire Door lock wire... Safety reversing sensor wire Safety reversing sensor wire Door control Safety reversing sensor and bracket Safety reversing sensor and bracket ADDITIONAL ITEMS YOU MAY NEED FOR THE INSTALLATION: Survey your garage area to see if you will require hardware not provided. • ...
...position the garage door opener during installation and for testing the safety reversing sensors if installed on the wall or floor. 7 Alternate floor mounting of the safety reversing sensor will need any of Installation Cable tension monitor and wire Remote light Door control wire Door lock wire... Safety reversing sensor wire Safety reversing sensor wire Door control Safety reversing sensor and bracket Safety reversing sensor and bracket ADDITIONAL ITEMS YOU MAY NEED FOR THE INSTALLATION: Survey your garage area to see if you will require hardware not provided. • ...
RJO20 Owner s Manual - English
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... assembly, installation and adjustment of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 2. Install garage door opener ONLY on the floor. Drill 5/32", 3/16", 5/16" and 3/4" Drill Bits Tape Measure Screwdriver Pliers Pencil Wire Cutters ...of the garage door opener, you will need these tools. An improperly balanced door may NOT reverse when required and could be made by a trained door systems technician BEFORE installing garage door opener. 4. Disable ALL locks and remove ALL ropes connected to door BEFORE installing garage door opener to avoid...
... assembly, installation and adjustment of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 2. Install garage door opener ONLY on the floor. Drill 5/32", 3/16", 5/16" and 3/4" Drill Bits Tape Measure Screwdriver Pliers Pencil Wire Cutters ...of the garage door opener, you will need these tools. An improperly balanced door may NOT reverse when required and could be made by a trained door systems technician BEFORE installing garage door opener. 4. Disable ALL locks and remove ALL ropes connected to door BEFORE installing garage door opener to avoid...
RJO20 Owner s Manual - English
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Loosely attach slotted side of mounting bracket to the same side of the door; To prevent possible SERIOUS INJURY or DEATH, the collar MUST be lost due to collar slip. The illustrations shown are facing out and...Motor Shaft Collar Mounting bracket Socket Wrench 9 Installation (continued) 1 Attach the Collar to the Garage Door Opener The garage door opener can be installed on either side of the garage door opener as the collar, using screws provided. Slide the collar onto the garage door opener shaft until it stops. 3. Position the collar so the screws are for installation on page...
Loosely attach slotted side of mounting bracket to the same side of the door; To prevent possible SERIOUS INJURY or DEATH, the collar MUST be lost due to collar slip. The illustrations shown are facing out and...Motor Shaft Collar Mounting bracket Socket Wrench 9 Installation (continued) 1 Attach the Collar to the Garage Door Opener The garage door opener can be installed on either side of the garage door opener as the collar, using screws provided. Slide the collar onto the garage door opener shaft until it stops. 3. Position the collar so the screws are for installation on page...
RJO20 Owner s Manual - English
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Installation (continued) 2 Position and Mount the Garage Door Opener 1. NOTE: The garage door opener does not have to be flush to hold garage door opener in place while marking holes. Close the garage door completely. 2. If necessary, tighten collar screws on the torsion bar to the wall. Slide the garage door opener onto the end of balance. Verify the mounting bracket installation wall is...
Installation (continued) 2 Position and Mount the Garage Door Opener 1. NOTE: The garage door opener does not have to be flush to hold garage door opener in place while marking holes. Close the garage door completely. 2. If necessary, tighten collar screws on the torsion bar to the wall. Slide the garage door opener onto the end of balance. Verify the mounting bracket installation wall is...
RJO20 Owner s Manual - English
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... the screws into the keyway. 9. Secure the mounting bracket to the wall and to the garage door opener. Set screws (Torsion bar) Screws 14-10x2" Mounting Bracket NOTE: Due to the wall. Installation (continued) 5. Remove the garage door opener from torsion bar. 6. Drill 3/16 inch pilot holes at the marked locations. For a...is normal. 11 If installing on the torsion bar. no more than 1/2 turn after making contact with the bar. Drill through metal door rail plates if necessary. 7. Slide the garage door opener back onto the torsion bar until pilot holes align with the shaft.
... the screws into the keyway. 9. Secure the mounting bracket to the wall and to the garage door opener. Set screws (Torsion bar) Screws 14-10x2" Mounting Bracket NOTE: Due to the wall. Installation (continued) 5. Remove the garage door opener from torsion bar. 6. Drill 3/16 inch pilot holes at the marked locations. For a...is normal. 11 If installing on the torsion bar. no more than 1/2 turn after making contact with the bar. Drill through metal door rail plates if necessary. 7. Slide the garage door opener back onto the torsion bar until pilot holes align with the shaft.
RJO20 Owner s Manual - English
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... but is necessary to cut the rope, heat seal cut rope end with approximately a 3 inch (7.6 cm) distance between the center of garage door opener with a match or lighter to prevent unraveling. Installation (continued) 3 Attach the Emergency Release Rope and Handle 1. NOTE: If it is no...slipping. 2. Thread the other end of persons and obstructions. YOU WILL NEED Handle 4 Power Door Lock Location 1. Adjust rope length so the handle is CLOSED. Garage Door Opener Emergency Release Cable Overhand Knot Emergency Release Handle Overhand Knot To prevent possible SERIOUS INJURY or DEATH ...
... but is necessary to cut the rope, heat seal cut rope end with approximately a 3 inch (7.6 cm) distance between the center of garage door opener with a match or lighter to prevent unraveling. Installation (continued) 3 Attach the Emergency Release Rope and Handle 1. NOTE: If it is no...slipping. 2. Thread the other end of persons and obstructions. YOU WILL NEED Handle 4 Power Door Lock Location 1. Adjust rope length so the handle is CLOSED. Garage Door Opener Emergency Release Cable Overhand Knot Emergency Release Handle Overhand Knot To prevent possible SERIOUS INJURY or DEATH ...
RJO20 Owner s Manual - English
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... 2 outside of the garage door opener and plug 3 the connector into the garage door opener. Drill holes as the garage door opener. For right-side installation ONLY, remove the c-clip from closing completely when slack is detected, the garage door opener stops the door from the roller shaft,...track. 1 3. The cable tension monitor must be connected and properly installed BEFORE the garage door opener will be flush with a smaller bit before proceeding to garage door opener. NOTE: No obstructions should exist that prevent the cable tension monitor from closing , and...
... 2 outside of the garage door opener and plug 3 the connector into the garage door opener. Drill holes as the garage door opener. For right-side installation ONLY, remove the c-clip from closing completely when slack is detected, the garage door opener stops the door from the roller shaft,...track. 1 3. The cable tension monitor must be connected and properly installed BEFORE the garage door opener will be flush with a smaller bit before proceeding to garage door opener. NOTE: No obstructions should exist that prevent the cable tension monitor from closing , and...
RJO20 Owner s Manual - English
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...Anchor (2) YOU WILL NEED Screw 14-10x2" (2) Drywall Anchor (screw-in cable on top of garage door during door travel . NOTE: Cable must be flush with screwdriver tip Cable WHT/ GRN Garage door opener Staples 14 Screw #6 (2) Lag Screw 5/16"-9x2" Screw 1/4-20 (2) #8 Hex Head Screw ... hardware bag. 2. Attach the cable tension monitor to the green quick-connect terminals on the garage door opener. If slack occurs during normal operation. Securely affix wire to garage door opener. Check that the roller is no slack in ) (2) Screws #8-32x1" (2) #8 Hex Head Screw...
...Anchor (2) YOU WILL NEED Screw 14-10x2" (2) Drywall Anchor (screw-in cable on top of garage door during door travel . NOTE: Cable must be flush with screwdriver tip Cable WHT/ GRN Garage door opener Staples 14 Screw #6 (2) Lag Screw 5/16"-9x2" Screw 1/4-20 (2) #8 Hex Head Screw ... hardware bag. 2. Attach the cable tension monitor to the green quick-connect terminals on the garage door opener. If slack occurs during normal operation. Securely affix wire to garage door opener. Check that the roller is no slack in ) (2) Screws #8-32x1" (2) #8 Hex Head Screw...
RJO20 Owner s Manual - English
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...11. See page 16. YOU WILL NEED Screw 6ABx1-1/4" (Standard installation) (2) Drywall Anchors (2) Screw 6-32x1" (pre-wired) (2) (to garage door opener) Push bar 6 7/16" (11 mm) 1 10 To insert or release wire, push in sight until the safety reversing sensors are no obstructions to the...(11 mm) of insulation from the end of the wire near the garage door opener. The door will travel . • ALWAYS keep garage door in tab with door control push buttons or remote control transmitters. • Activate door ONLY when it is properly adjusted, and there are connected and properly ...
...11. See page 16. YOU WILL NEED Screw 6ABx1-1/4" (Standard installation) (2) Drywall Anchors (2) Screw 6-32x1" (pre-wired) (2) (to garage door opener) Push bar 6 7/16" (11 mm) 1 10 To insert or release wire, push in sight until the safety reversing sensors are no obstructions to the...(11 mm) of insulation from the end of the wire near the garage door opener. The door will travel . • ALWAYS keep garage door in tab with door control push buttons or remote control transmitters. • Activate door ONLY when it is properly adjusted, and there are connected and properly ...
RJO20 Owner s Manual - English
Page 16
... the risk of electric shock. 2. This plug will not operate until Latch Clip the garage door opener is required for ceiling mount and indoor applications ONLY. 9 Install Remote Light HARDWARE The remote light (garage door opener light) is designed to plug directly into the ceiling leaving 1/8 inch (3 mm) of ...plug can be located, use drywall anchors provided. To provide an adequate visual alert, the garage door opener light bulb MUST be fully exposed to lock the light in the same garage Plastic Metal Plate may reduce the range or performance of the light base. 2. Install ...
... the risk of electric shock. 2. This plug will not operate until Latch Clip the garage door opener is required for ceiling mount and indoor applications ONLY. 9 Install Remote Light HARDWARE The remote light (garage door opener light) is designed to plug directly into the ceiling leaving 1/8 inch (3 mm) of ...plug can be located, use drywall anchors provided. To provide an adequate visual alert, the garage door opener light bulb MUST be fully exposed to lock the light in the same garage Plastic Metal Plate may reduce the range or performance of the light base. 2. Install ...
RJO20 Owner s Manual - English
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... obstacle in masonry construction, add a piece of its electronic beam. To prevent SERIOUS INJURY or DEATH from inside the garage so that the sending and receiving sensors face each location to the garage door opener BEFORE installing the safety reversing sensor. The sending sensor (with an amber indicator light) transmits an invisible light beam...
... obstacle in masonry construction, add a piece of its electronic beam. To prevent SERIOUS INJURY or DEATH from inside the garage so that the sending and receiving sensors face each location to the garage door opener BEFORE installing the safety reversing sensor. The sending sensor (with an amber indicator light) transmits an invisible light beam...
RJO20 Owner s Manual - English
Page 19
... brackets, with lenses pointing toward each sensor. 2. Twist the white/ black wires together. 3. Use wing nuts to fasten safety reversing sensors to the garage door opener. Securely affix the wire to insert the white wires into the white terminal and the white/black wires into the slot on each other across... the door. On the garage door opener, push the tab with a screwdriver tip to the wall and ceiling with screwdriver tip WHT 7/16 (11 mm) Tab WHT/ BLK Wire ...
... brackets, with lenses pointing toward each sensor. 2. Twist the white/ black wires together. 3. Use wing nuts to fasten safety reversing sensors to the garage door opener. Securely affix the wire to insert the white wires into the white terminal and the white/black wires into the slot on each other across... the door. On the garage door opener, push the tab with a screwdriver tip to the wall and ceiling with screwdriver tip WHT 7/16 (11 mm) Tab WHT/ BLK Wire ...
RJO20 Owner s Manual - English
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... aside. 4. Cut the line cord 6" (15.2 cm) above the strain relief. 5. Squeeze the strain relief and push into garage door opener, then remove the strain relief from the existing black, white and green wires. 9. Connect the line to the black wire and neutral...wires under plastic ties so that they do not run garage door opener at this time. There are two options for connecting power: OPTION A: TYPICAL WIRING 1. Plug in the garage door opener into a grounded outlet. 2. DO NOT run the garage door opener at RIGRHIGTHT this time. RIGRHIGTHT Installation (continued) WRWORNOGNG...
... aside. 4. Cut the line cord 6" (15.2 cm) above the strain relief. 5. Squeeze the strain relief and push into garage door opener, then remove the strain relief from the existing black, white and green wires. 9. Connect the line to the black wire and neutral...wires under plastic ties so that they do not run garage door opener at this time. There are two options for connecting power: OPTION A: TYPICAL WIRING 1. Plug in the garage door opener into a grounded outlet. 2. DO NOT run the garage door opener at RIGRHIGTHT this time. RIGRHIGTHT Installation (continued) WRWORNOGNG...
RJO20 Owner s Manual - English
Page 21
Amber LED is not lit: • Check there is power to the garage door opener. • Check the sensor wire is not shorted/broken. • Check the sensor has been wired correctly: white wires to white terminal and ...white/black wires to the receiving sensor (with sending sensor so it is in both sensors are installed inside the garage, one on either side of the door. If the door is not shorted/broken. • Check that the sensors are facing each other with the lenses aligned and the receiving...
Amber LED is not lit: • Check there is power to the garage door opener. • Check the sensor wire is not shorted/broken. • Check the sensor has been wired correctly: white wires to white terminal and ...white/black wires to the receiving sensor (with sending sensor so it is in both sensors are installed inside the garage, one on either side of the door. If the door is not shorted/broken. • Check that the sensors are facing each other with the lenses aligned and the receiving...