User Guide
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... availability...9 Find more information...10 Start using your device...10 Navigation and typing...11 BlackBerry basics...11 Troubleshooting: Basics...14 Shortcuts...17 BlackBerry basics shortcuts...17 Phone shortcuts...17 Message shortcuts...18 Typing shortcuts...19 File and attachment shortcuts...19 Media shortcuts...20 Browser shortcuts...20 Calendar shortcuts......
... availability...9 Find more information...10 Start using your device...10 Navigation and typing...11 BlackBerry basics...11 Troubleshooting: Basics...14 Shortcuts...17 BlackBerry basics shortcuts...17 Phone shortcuts...17 Message shortcuts...18 Typing shortcuts...19 File and attachment shortcuts...19 Media shortcuts...20 Browser shortcuts...20 Calendar shortcuts......
User Guide
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...options...72 S/MIME-protected messages...76 IBM Lotus Notes native encrypted messages...82 PGP protected messages...83 Message shortcuts...89 Troubleshooting: Messages...90 Files and attachments...94 File and attachment basics...94 Managing files and attachments...96 Documents...98 Spreadsheets......98 Media files...100 Presentations...100 vCard contact attachments...101 File and attachment shortcuts...101 Troubleshooting: Attachments...102 Media...103 Audio and video files...103 Video camera...109 Camera...111 Pictures...113 Managing media files......
...options...72 S/MIME-protected messages...76 IBM Lotus Notes native encrypted messages...82 PGP protected messages...83 Message shortcuts...89 Troubleshooting: Messages...90 Files and attachments...94 File and attachment basics...94 Managing files and attachments...96 Documents...98 Spreadsheets......98 Media files...100 Presentations...100 vCard contact attachments...101 File and attachment shortcuts...101 Troubleshooting: Attachments...102 Media...103 Audio and video files...103 Video camera...109 Camera...111 Pictures...113 Managing media files......
User Guide
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...manually...145 Get the date and time from the wireless network automatically...145 Change what appears on the display when your device is charging...146 Change the clock face...146 Display a second time zone...146 Turn on bedside clock mode...146 Set options for bedside clock...alarm...147 Silence the alarm...147 Change alarm notification options...147 Use the stopwatch...148 Set the timer...148 Change timer notification options...148 Troubleshooting: Date, time and alarm...149 Personal organizer...150 Contacts...150 Calendar...157 Tasks...169 Memos...172 Categorizing contacts, tasks, or memos......
...manually...145 Get the date and time from the wireless network automatically...145 Change what appears on the display when your device is charging...146 Change the clock face...146 Display a second time zone...146 Turn on bedside clock mode...146 Set options for bedside clock...alarm...147 Silence the alarm...147 Change alarm notification options...147 Use the stopwatch...148 Set the timer...148 Change timer notification options...148 Troubleshooting: Date, time and alarm...149 Personal organizer...150 Contacts...150 Calendar...157 Tasks...169 Memos...172 Categorizing contacts, tasks, or memos......
User Guide
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...languages...192 Turn off the shortcut for switching typing input languages...192 Change the display options for contacts...193 Troubleshooting: Language...193 Change the language for voice commands...193 Display and keyboard...194 Backlighting...194 Display options...194 Keyboard...197 Themes......198 Troubleshooting: Display...199 Search...200 Messages, attachments, and web pages...200 Organizer data...203 Search shortcuts...204 Synchronization...205 About...
...languages...192 Turn off the shortcut for switching typing input languages...192 Change the display options for contacts...193 Troubleshooting: Language...193 Change the language for voice commands...193 Display and keyboard...194 Backlighting...194 Display options...194 Keyboard...197 Themes......198 Troubleshooting: Display...199 Search...200 Messages, attachments, and web pages...200 Organizer data...203 Search shortcuts...204 Synchronization...205 About...
User Guide
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...card files...208 Empty the deleted items folder on your computer from your device...208 Troubleshooting: Synchronization...209 Bluetooth technology...211 Bluetooth technology basics...211 Bluetooth technology options...214 Troubleshooting: Bluetooth technology...218 GPS technology...219 About GPS technology...219 Get your GPS location......technology...220 Maps...221 Map basics...221 Navigation...223 Maps bookmarks...224 Map options...225 Map shortcuts...227 Troubleshooting: Maps...227 Applications...229 About multitasking...229 Keep an application running and switch to another application...229 ...
...card files...208 Empty the deleted items folder on your computer from your device...208 Troubleshooting: Synchronization...209 Bluetooth technology...211 Bluetooth technology basics...211 Bluetooth technology options...214 Troubleshooting: Bluetooth technology...218 GPS technology...219 About GPS technology...219 Get your GPS location......technology...220 Maps...221 Map basics...221 Navigation...223 Maps bookmarks...224 Map options...225 Map shortcuts...227 Troubleshooting: Maps...227 Applications...229 About multitasking...229 Keep an application running and switch to another application...229 ...
User Guide
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...Software updates that you can install over the wireless network...235 About updating the BlackBerry Device Software from a web site...235 Update the BlackBerry Device Software from a web site...236 Troubleshooting: BlackBerry Device Software...236 Wireless network coverage...238 Turn on the connection to the ... notification for wireless coverage...239 Check the status of network connections and services...239 Roaming...239 Preferred wireless network list...241 Troubleshooting: Wireless network coverage...243 Power, battery, and memory...244 Turn off your device...244 Set your device to turn on...
...Software updates that you can install over the wireless network...235 About updating the BlackBerry Device Software from a web site...235 Update the BlackBerry Device Software from a web site...236 Troubleshooting: BlackBerry Device Software...236 Wireless network coverage...238 Turn on the connection to the ... notification for wireless coverage...239 Check the status of network connections and services...239 Roaming...239 Preferred wireless network list...241 Troubleshooting: Wireless network coverage...243 Power, battery, and memory...244 Turn off your device...244 Set your device to turn on...
User Guide
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... stores...274 Smart cards...277 Software tokens...281 VPN settings...282 About security self-tests...283 Verify security software...283 Third-party application control...283 Troubleshooting: Security...287 Service books and diagnostic reports...289 Service books...289 Diagnostic reports...290 Accessibility options...292 About accessibility options...292 Display closed captions in...
... stores...274 Smart cards...277 Software tokens...281 VPN settings...282 About security self-tests...283 Verify security software...283 Third-party application control...283 Troubleshooting: Security...287 Service books and diagnostic reports...289 Service books...289 Diagnostic reports...290 Accessibility options...292 About accessibility options...292 Display closed captions in...
User Guide
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BrickBreaker scoring...298 Play BrickBreaker...298 Adjust the volume...298 Set the paddle speed...298 Submit a score to the BrickBreaker high score web site...299 Check the high scores on the BrickBreaker web site...299 Word Mole game...300 Word Mole game basics...300 Single-player games...301 Multiplayer games...302 Troubleshooting: Word Mole...303 Glossary...305 Legal notice...309
BrickBreaker scoring...298 Play BrickBreaker...298 Adjust the volume...298 Set the paddle speed...298 Submit a score to the BrickBreaker high score web site...299 Check the high scores on the BrickBreaker web site...299 Word Mole game...300 Word Mole game basics...300 Single-player games...301 Multiplayer games...302 Troubleshooting: Word Mole...303 Glossary...305 Legal notice...309
User Guide
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... Roll the trackball up or down to BlackBerry! In the Bluetooth setup application, click Search or Listen. 2. Type a web address. 3. Press the Menu key. 3. For more information about the charges associated with a Bluetooth enabled device Some ...Bluetooth® enabled devices have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your BlackBerry® device. 4. Turn on your contact appears in the Applications folder, click the Clock icon. 2. Troubleshooting...
... Roll the trackball up or down to BlackBerry! In the Bluetooth setup application, click Search or Listen. 2. Type a web address. 3. Press the Menu key. 3. For more information about the charges associated with a Bluetooth enabled device Some ...Bluetooth® enabled devices have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your BlackBerry® device. 4. Turn on your contact appears in the Applications folder, click the Clock icon. 2. Troubleshooting...
User Guide
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... on a web page, press F. • To search for text in a presentation, you must view the presentation in text view or in a list of a map, press U. Troubleshooting: Shortcuts I . • To zoom out from a map, press O. • To move to the next direction on a route, press N. • To move to a map, press I cannot...
... on a web page, press F. • To search for text in a presentation, you must view the presentation in text view or in a list of a map, press U. Troubleshooting: Shortcuts I . • To zoom out from a map, press O. • To move to the next direction on a route, press N. • To move to a map, press I cannot...
User Guide
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... your device, to change the TTY Mode field to a phone number, press the Alt key and the X key. To listen to voice mail when your BlackBerry® device is inserted in a phone number field, press the Alt key and the letter key. • To insert a plus sign (+) when typing a ... Menu key. 3. Click Save. Type the extension number. • To type a letter in a holster, press and hold the Volume Down key on the keyboard. Troubleshooting: Phone I cannot make or receive calls Try performing the following actions: 42 From the Home screen, press the Send key. 2. Change the TTY Mode field...
... your device, to change the TTY Mode field to a phone number, press the Alt key and the X key. To listen to voice mail when your BlackBerry® device is inserted in a phone number field, press the Alt key and the letter key. • To insert a plus sign (+) when typing a ... Menu key. 3. Click Save. Type the extension number. • To type a letter in a holster, press and hold the Volume Down key on the keyboard. Troubleshooting: Phone I cannot make or receive calls Try performing the following actions: 42 From the Home screen, press the Send key. 2. Change the TTY Mode field...
User Guide
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...commands, 46 My device does not recognize names or numbers in voice commands Try performing the following actions: • Verify that your BlackBerry® device is connected to say voice commands is the same as a handsfree car kit or wireless headset, verify that the Bluetooth... enabled device supports this feature and that you have set in the language options. Troubleshooting: Voice dialing I cannot make calls using a Bluetooth® enabled device, such as the voice dialing language that you to the wireless network...
...commands, 46 My device does not recognize names or numbers in voice commands Try performing the following actions: • Verify that your BlackBerry® device is connected to say voice commands is the same as a handsfree car kit or wireless headset, verify that the Bluetooth... enabled device supports this feature and that you have set in the language options. Troubleshooting: Voice dialing I cannot make calls using a Bluetooth® enabled device, such as the voice dialing language that you to the wireless network...
User Guide
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... use 1. Click S/MIME. 4. I cannot open an attachment in a folder, click the Options icon. 2. Click Save. Click Save. S/MIME-protected message troubleshooting Some signing and encryption options are not available on the BlackBerry® Enterprise Server, your email account is not recommended for use an S/MIME certificate that is associated with PGP®...
... use 1. Click S/MIME. 4. I cannot open an attachment in a folder, click the Options icon. 2. Click Save. Click Save. S/MIME-protected message troubleshooting Some signing and encryption options are not available on the BlackBerry® Enterprise Server, your email account is not recommended for use an S/MIME certificate that is associated with PGP®...
User Guide
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... to No. 5. Press the Menu key. 6. Change the Warn about truncated messages field to support. 1. Click Security Options. 3. Troubleshooting: PGP protected messages Some signing and encryption options are not available on my device Try performing the following actions: • Verify that ...or in the list that appears before a PGP protected message is not recommended for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in a folder, click the Options icon. 2. Press the Menu key. 6. Press the Menu...
... to No. 5. Press the Menu key. 6. Change the Warn about truncated messages field to support. 1. Click Security Options. 3. Troubleshooting: PGP protected messages Some signing and encryption options are not available on my device Try performing the following actions: • Verify that ...or in the list that appears before a PGP protected message is not recommended for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in a folder, click the Options icon. 2. Press the Menu key. 6. Press the Menu...
User Guide
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...phone number for your contact. • If you have received an activation message on your device from the wireless network, register your BlackBerry® device is connected to the wireless network. Press the Menu key. If you have not received an activation message (the message...message, 51 I cannot send messages Try performing the following actions: • Verify that data service is connected to the wireless network. Troubleshooting: Messages I am not receiving messages Try performing the following actions: • Verify that you created an email address or added an...
...phone number for your contact. • If you have received an activation message on your device from the wireless network, register your BlackBerry® device is connected to the wireless network. Press the Menu key. If you have not received an activation message (the message...message, 51 I cannot send messages Try performing the following actions: • Verify that data service is connected to the wireless network. Troubleshooting: Messages I am not receiving messages Try performing the following actions: • Verify that you created an email address or added an...
User Guide
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... F. • To move to the last cursor position after closing and reopening a file or an attachment, press G. Highlight a worksheet. Troubleshooting: Attachments A skipped content bar appears in a document More content is truncated Try performing the following actions: • Wait for you were viewing...key. • To switch worksheets, press V. Click More. Press the Menu key. To download the slide, highlight the slide. Your BlackBerry® device receives long messages and attachments in text and slide view, press G. To hide these columns or rows again, press H again...
... F. • To move to the last cursor position after closing and reopening a file or an attachment, press G. Highlight a worksheet. Troubleshooting: Attachments A skipped content bar appears in a document More content is truncated Try performing the following actions: • Wait for you were viewing...key. • To switch worksheets, press V. Click More. Press the Menu key. To download the slide, highlight the slide. Your BlackBerry® device receives long messages and attachments in text and slide view, press G. To hide these columns or rows again, press H again...
User Guide
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...To pan a picture, you must first be supported. Troubleshooting: Media I cannot open media files Depending on a web page Your BlackBerry® device might not be zoomed in. • To zoom in a picture, press 4. • To return to the center of your BlackBerry® device. I cannot play the previous song,... using a headset, to turn off mass storage mode or MTP. • If you are trying to open a media file on your BlackBerry device and your device is connected to your computer, disconnect your wireless service provider, mass storage mode or MTP might not support the size...
...To pan a picture, you must first be supported. Troubleshooting: Media I cannot open media files Depending on a web page Your BlackBerry® device might not be zoomed in. • To zoom in a picture, press 4. • To return to the center of your BlackBerry® device. I cannot play the previous song,... using a headset, to turn off mass storage mode or MTP. • If you are trying to open a media file on your BlackBerry device and your device is connected to your computer, disconnect your wireless service provider, mass storage mode or MTP might not support the size...
User Guide
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... is turned on, you are using. Clear the Prompt Before Switching to WAP for data in the browser options, click General Properties. User Guide Browser Troubleshooting: Browser No browser is connected to the wireless network. I cannot set up automatic synchronization for bookmarks If encryption for streaming media check box. 144 I cannot... play a song or video on your wireless service provider or administrator. If you cannot stream songs or videos with the browser configuration that your BlackBerry® device is available on my device Depending on a web page Your...
... is turned on, you are using. Clear the Prompt Before Switching to WAP for data in the browser options, click General Properties. User Guide Browser Troubleshooting: Browser No browser is connected to the wireless network. I cannot set up automatic synchronization for bookmarks If encryption for streaming media check box. 144 I cannot... play a song or video on your wireless service provider or administrator. If you cannot stream songs or videos with the browser configuration that your BlackBerry® device is available on my device Depending on a web page Your...
User Guide
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... time zone data on my device is incorrect 1. User Guide Date, time, and alarm Troubleshooting: Date, time and alarm The time on your time zone data. Press the Menu key. 3. Click Set Time. 4. If your email account uses a BlackBerry® Enterprise Server, you are in the Applications folder, click the Clock icon. 2.
... time zone data on my device is incorrect 1. User Guide Date, time, and alarm Troubleshooting: Date, time and alarm The time on your time zone data. Press the Menu key. 3. Click Set Time. 4. If your email account uses a BlackBerry® Enterprise Server, you are in the Applications folder, click the Clock icon. 2.
User Guide
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...contact pictures in applications (for a contact in the contacts application), might experience increased data charges. User Guide Personal organizer 4. Press the Menu key. 5. If necessary, click General Options... text field in the email application on your computer. Click a contact list. Troubleshooting: Contacts Custom contact list field data is associated with the email application on how ... to No. 6. Change the Confirm Delete field to a custom contact list field on your BlackBerry® device and synchronize it with a Microsoft® Outlook® 2000 email account and ...
...contact pictures in applications (for a contact in the contacts application), might experience increased data charges. User Guide Personal organizer 4. Press the Menu key. 5. If necessary, click General Options... text field in the email application on your computer. Click a contact list. Troubleshooting: Contacts Custom contact list field data is associated with the email application on how ... to No. 6. Change the Confirm Delete field to a custom contact list field on your BlackBerry® device and synchronize it with a Microsoft® Outlook® 2000 email account and ...