User Guide
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Contents Shortcuts...9 BlackBerry basics shortcuts...9 Phone shortcuts...9 Message shortcuts...9 Attachment shortcuts...10 Camera and video camera shortcuts...11 Media shortcuts...11 Browser shortcuts...11 Calendar shortcuts...12 Typing ... forwarding...24 Call blocking...26 Fixed dialing...27 Smart dialing...28 TTY support...29 Multiple phone numbers...30 Phone options...30 Phone shortcuts...32 Phone troubleshooting...32 Messages...35 Message basics...35 Email messages...40 PIN messages...47 SMS text messages...48 MMS messages...51 Message list options...54
Contents Shortcuts...9 BlackBerry basics shortcuts...9 Phone shortcuts...9 Message shortcuts...9 Attachment shortcuts...10 Camera and video camera shortcuts...11 Media shortcuts...11 Browser shortcuts...11 Calendar shortcuts...12 Typing ... forwarding...24 Call blocking...26 Fixed dialing...27 Smart dialing...28 TTY support...29 Multiple phone numbers...30 Phone options...30 Phone shortcuts...32 Phone troubleshooting...32 Messages...35 Message basics...35 Email messages...40 PIN messages...47 SMS text messages...48 MMS messages...51 Message list options...54
User Guide
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... basics...75 Document attachments...77 Spreadsheet attachments...77 Media attachments...78 Presentation attachments...79 vCard contact attachments...80 Attachment shortcuts...80 Attachment troubleshooting...81 Camera and video camera...83 Take a picture...83 Pan a picture...83 Zoom in to or out from a picture......83 Record a video...83 Camera and video camera options...84 Camera and video camera shortcuts...85 Camera and video camera troubleshooting...86 Media...87 Transferring and downloading media files...87 Playing media files and recording voice notes...89 Managing media files...91 ...
... basics...75 Document attachments...77 Spreadsheet attachments...77 Media attachments...78 Presentation attachments...79 vCard contact attachments...80 Attachment shortcuts...80 Attachment troubleshooting...81 Camera and video camera...83 Take a picture...83 Pan a picture...83 Zoom in to or out from a picture......83 Record a video...83 Camera and video camera options...84 Camera and video camera shortcuts...85 Camera and video camera troubleshooting...86 Media...87 Transferring and downloading media files...87 Playing media files and recording voice notes...89 Managing media files...91 ...
User Guide
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... options...119 Use the stopwatch...119 Set the timer...119 Change timer notification options...120 Date, time, and alarm troubleshooting...120 Personal organizer...121 Contacts...121 Calendar...127 Tasks...137 Memos...140 Categories...141 Calculator...142 Notification profiles...145 Notification ...basics...145 LED notification...147 Custom notification...148 Notification profile troubleshooting...150 Typing...151 Typing basics...151 Typing input methods...152 Spelling checker...154 Custom dictionary...156 AutoText...157 Typing ...
... options...119 Use the stopwatch...119 Set the timer...119 Change timer notification options...120 Date, time, and alarm troubleshooting...120 Personal organizer...121 Contacts...121 Calendar...127 Tasks...137 Memos...140 Categories...141 Calculator...142 Notification profiles...145 Notification ...basics...145 LED notification...147 Custom notification...148 Notification profile troubleshooting...150 Typing...151 Typing basics...151 Typing input methods...152 Spelling checker...154 Custom dictionary...156 AutoText...157 Typing ...
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......162 Turn off the shortcut for switching typing input languages...163 Change the display options for contacts...163 Language troubleshooting...163 Display and keyboard...165 Backlighting...165 Display options...165 Keyboard options...167 Themes...168 Accessibility options...169 Display... troubleshooting...169 Search...171 Messages, attachments, and web pages...171 Organizer data...173 Search shortcuts...174 Synchronization...175 About synchronization......
......162 Turn off the shortcut for switching typing input languages...163 Change the display options for contacts...163 Language troubleshooting...163 Display and keyboard...165 Backlighting...165 Display options...165 Keyboard options...167 Themes...168 Accessibility options...169 Display... troubleshooting...169 Search...171 Messages, attachments, and web pages...171 Organizer data...173 Search shortcuts...174 Synchronization...175 About synchronization......
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... About GPS technology...189 Get your GPS location...189 Turn off location aiding...189 GPS technology troubleshooting...189 Maps...191 Map basics...191 Navigation...193 Maps bookmarks...193 Map options...194 Map shortcuts...196 Maps troubleshooting...196 BlackBerry Messenger...199 Contacts...199 Groups...200 Conversations...201 Availability...204 Applications...207 Switch applications...207...
... About GPS technology...189 Get your GPS location...189 Turn off location aiding...189 GPS technology troubleshooting...189 Maps...191 Map basics...191 Navigation...193 Maps bookmarks...193 Map options...194 Map shortcuts...196 Maps troubleshooting...196 BlackBerry Messenger...199 Contacts...199 Groups...200 Conversations...201 Availability...204 Applications...207 Switch applications...207...
User Guide
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... status of network connections and services...214 Wi-Fi connection settings...214 Advanced Wi-Fi connection settings...217 UMA connection settings...220 Wireless network coverage troubleshooting...220 Power, battery, and memory...223 Turn off your device...223 Set your device to turn on and turn off automatically...223 Reset the device...
... status of network connections and services...214 Wi-Fi connection settings...214 Advanced Wi-Fi connection settings...217 UMA connection settings...220 Wireless network coverage troubleshooting...220 Power, battery, and memory...223 Turn off your device...223 Set your device to turn on and turn off automatically...223 Reset the device...
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......250 Smart cards...252 Software tokens...255 VPN settings...255 About security self-tests...257 Verify security software...257 Third-party application control...257 Security troubleshooting...260 Service books and diagnostic reports...263 Service books...263 Diagnostic reports...263 Wi-Fi diagnostic reports...265 BrickBreaker...267 About BrickBreaker...267 BrickBreaker capsules...
......250 Smart cards...252 Software tokens...255 VPN settings...255 About security self-tests...257 Verify security software...257 Third-party application control...257 Security troubleshooting...260 Service books and diagnostic reports...263 Service books...263 Diagnostic reports...263 Wi-Fi diagnostic reports...265 BrickBreaker...267 About BrickBreaker...267 BrickBreaker capsules...
User Guide
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... Out Of Holster. 5. Click Status. 3. In the phone application, press the Menu key. 2. Press the Menu key. 6. Phone troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If you cannot make calls and fixed dialing is...
... Out Of Holster. 5. Click Status. 3. In the phone application, press the Menu key. 2. Press the Menu key. 6. Phone troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If you cannot make calls and fixed dialing is...
User Guide
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...support more than one phone number, even if you only have more . • Improve voice recognition of your contact. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less. • If your device often identifies incorrect matches,..., 181 My device does not recognize names or numbers in the phone application. Type your wireless service provider or administrator. User Guide Phone troubleshooting • Your SIM card might not be supported. Verify that you use to check your voice mail. In the device options, click ...
...support more than one phone number, even if you only have more . • Improve voice recognition of your contact. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less. • If your device often identifies incorrect matches,..., 181 My device does not recognize names or numbers in the phone application. Type your wireless service provider or administrator. User Guide Phone troubleshooting • Your SIM card might not be supported. Verify that you use to check your voice mail. In the device options, click ...
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...on your device, contact your wireless service provider or administrator. 34 If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set an option for you, a red lock indicator appears beside the option field.... you cannot join a call that you make or receive using your BlackBerry MVS Client phone number with a call that is associated with your BlackBerry® device, some features or options. User Guide Phone troubleshooting Related topics Improve voice recognition of email account that you make or ...
...on your device, contact your wireless service provider or administrator. 34 If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set an option for you, a red lock indicator appears beside the option field.... you cannot join a call that you make or receive using your BlackBerry MVS Client phone number with a call that is associated with your BlackBerry® device, some features or options. User Guide Phone troubleshooting Related topics Improve voice recognition of email account that you make or ...
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User Guide S/MIME-protected messages Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all signing and encryption options. 64 Click S/MIME. ...certificates field to support. 1. Select the check box beside one or more encryption algorithms. 4. Press the Menu key. 5. S/MIME-protected message troubleshooting Some signing and encryption options are known to No. 4. To turn on my device Try performing the following actions: • Verify that ...
User Guide S/MIME-protected messages Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all signing and encryption options. 64 Click S/MIME. ...certificates field to support. 1. Select the check box beside one or more encryption algorithms. 4. Press the Menu key. 5. S/MIME-protected message troubleshooting Some signing and encryption options are known to No. 4. To turn on my device Try performing the following actions: • Verify that ...
User Guide
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...problems with my PGP keys field to the wireless network. Press the Menu key. 5. Click Save. Turn off the prompt that your BlackBerry® device is not recommended for your device should send messages when you return to Yes. To turn on my device Try performing ...are using supports all signing and encryption options. • If you use a PGP key that does not support attachments in encrypted messages. Message troubleshooting I cannot open an attachment in a wireless coverage area, your contact. 70 If you have received the message from opening attachments in encrypted messages...
...problems with my PGP keys field to the wireless network. Press the Menu key. 5. Click Save. Turn off the prompt that your BlackBerry® device is not recommended for your device should send messages when you return to Yes. To turn on my device Try performing ...are using supports all signing and encryption options. • If you use a PGP key that does not support attachments in encrypted messages. Message troubleshooting I cannot open an attachment in a wireless coverage area, your contact. 70 If you have received the message from opening attachments in encrypted messages...
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User Guide Message troubleshooting • If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that your BlackBerry® device is not blocking messages. Click Host Routing Table. Click Register Now. • Generate... contact, 122 Generate an encryption key, 236 Turn off data service, 213 Change an email message filter, 43 Forward messages from the BlackBerry® Internet Service. If you have selected all the email message folders, including your inbox folder, that you want to receive email ...
User Guide Message troubleshooting • If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that your BlackBerry® device is not blocking messages. Click Host Routing Table. Click Register Now. • Generate... contact, 122 Generate an encryption key, 236 Turn off data service, 213 Change an email message filter, 43 Forward messages from the BlackBerry® Internet Service. If you have selected all the email message folders, including your inbox folder, that you want to receive email ...
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.... If you return to Mailbox & Handheld, email messages that your device deletes the oldest messages from a message list. User Guide Message troubleshooting • If your email message folders do not appear on your computer are also deleted from your device. If you are not in sections.... • If "More available" appears at the end of the BlackBerry® Desktop Manager. Your BlackBerry® device receives long messages and attachments in a wireless coverage area, your device should receive messages when you have more information...
.... If you return to Mailbox & Handheld, email messages that your device deletes the oldest messages from a message list. User Guide Message troubleshooting • If your email message folders do not appear on your computer are also deleted from your device. If you are not in sections.... • If "More available" appears at the end of the BlackBerry® Desktop Manager. Your BlackBerry® device receives long messages and attachments in a wireless coverage area, your device should receive messages when you have more information...
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...a short period of time. Try performing the following actions: • Wait for your BlackBerry® device, use a blank template to an MMS message Depending on again. User Guide Message troubleshooting • If you are downloading an attachment, cancel the download and wait for cell ... Related topics Email message filters, 42 I cannot attach a file to compose your MMS message. 73 I cannot turn it on your BlackBerry® device must be able to email messages. Try downloading the attachment again. Click Get Plain Text. Related topics Reconcile email messages ...
...a short period of time. Try performing the following actions: • Wait for your BlackBerry® device, use a blank template to an MMS message Depending on again. User Guide Message troubleshooting • If you are downloading an attachment, cancel the download and wait for cell ... Related topics Email message filters, 42 I cannot attach a file to compose your MMS message. 73 I cannot turn it on your BlackBerry® device must be able to email messages. Try downloading the attachment again. Click Get Plain Text. Related topics Reconcile email messages ...
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...your wireless service plan or the type of email account that is associated with your BlackBerry® device, some features or options. To view the shortcuts for your current device. User Guide Message troubleshooting I cannot use a shortcut to view one type of message in a message list... If you switch BlackBerry® devices and you , a red lock indicator appears beside the option field. If an...
...your wireless service plan or the type of email account that is associated with your BlackBerry® device, some features or options. To view the shortcuts for your current device. User Guide Message troubleshooting I cannot use a shortcut to view one type of message in a message list... If you switch BlackBerry® devices and you , a red lock indicator appears beside the option field. If an...
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... Retrieve. 81 Click More or More All. • If you to download to your BlackBerry® device has not downloaded the slide. Press the Menu key. Try downloading the attachment again. Click More. User Guide Attachment troubleshooting Attachment troubleshooting A skipped content bar appears in sections. • If "More available" appears at the end... wait for a short period of the message or attachment, press the Menu key. A question mark appears on a slide A question mark appears on a slide if your BlackBerry® device.
... Retrieve. 81 Click More or More All. • If you to download to your BlackBerry® device has not downloaded the slide. Press the Menu key. Try downloading the attachment again. Click More. User Guide Attachment troubleshooting Attachment troubleshooting A skipped content bar appears in sections. • If "More available" appears at the end... wait for a short period of the message or attachment, press the Menu key. A question mark appears on a slide A question mark appears on a slide if your BlackBerry® device.
User Guide
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... by using a slower shutter speed and the viewfinder is not set to Superfine. User Guide Camera and video camera troubleshooting Camera and video camera troubleshooting I take are trying to save pictures or videos Your BlackBerry® device memory or media card might be blurry. Try performing the following actions: • If you are...
... by using a slower shutter speed and the viewfinder is not set to Superfine. User Guide Camera and video camera troubleshooting Camera and video camera troubleshooting I take are trying to save pictures or videos Your BlackBerry® device memory or media card might be blurry. Try performing the following actions: • If you are...
User Guide
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..., press the Volume Up key until you reach the highest volume setting. Media troubleshooting I cannot open media files Try performing the following actions: • Verify that your media card is inserted in your BlackBerry® device correctly. In the memory options, change the Encryption Mode field to...to None or Security Password. User Guide Media troubleshooting • To move to the controls at the bottom of the screen when you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is...
..., press the Volume Up key until you reach the highest volume setting. Media troubleshooting I cannot open media files Try performing the following actions: • Verify that your media card is inserted in your BlackBerry® device correctly. In the memory options, change the Encryption Mode field to...to None or Security Password. User Guide Media troubleshooting • To move to the controls at the bottom of the screen when you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is...
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User Guide Media troubleshooting Related topics Turn off mass storage mode, 98 Format the device memory or a media card, 97 My device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set an option for you, a red lock indicator appears ...background If you reset your device, unlock your device. If an administrator has set up some features might prevent you from using your BlackBerry® device password and you are available on your device. Related topics Lock the device, 231 Some features are not available on ...
User Guide Media troubleshooting Related topics Turn off mass storage mode, 98 Format the device memory or a media card, 97 My device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set an option for you, a red lock indicator appears ...background If you reset your device, unlock your device. If an administrator has set up some features might prevent you from using your BlackBerry® device password and you are available on your device. Related topics Lock the device, 231 Some features are not available on ...