Getting Started
Page 23
...(Workgroup installation) with an email account on a Microsoft Exchange Server version 5.5 or later and your device does not have access to a BlackBerry Enterprise Server, your system administrator might permit you connect your device. See "Choosing your email setup option" on your computer to the wireless .... If you are in to your account using a USB hub, the hub must be unable to send and receive messages, reset your computer you are using BlackBerry Internet Service, log in a wireless coverage area. Frequently asked questions Why does my device not turn on . 2. If you...
...(Workgroup installation) with an email account on a Microsoft Exchange Server version 5.5 or later and your device does not have access to a BlackBerry Enterprise Server, your system administrator might permit you connect your device. See "Choosing your email setup option" on your computer to the wireless .... If you are in to your account using a USB hub, the hub must be unable to send and receive messages, reset your computer you are using BlackBerry Internet Service, log in a wireless coverage area. Frequently asked questions Why does my device not turn on . 2. If you...
Getting Started
Page 24
... new programs using your device browser, or download them using your computer and load them onto your device using both the BlackBerry Enterprise Server and BlackBerry Internet Service? How do I reset my device? See "Use the BlackBerry Desktop Software" on page 13 for your device hardware and programs, remove and then reinsert the battery.
... new programs using your device browser, or download them using your computer and load them onto your device using both the BlackBerry Enterprise Server and BlackBerry Internet Service? How do I reset my device? See "Use the BlackBerry Desktop Software" on page 13 for your device hardware and programs, remove and then reinsert the battery.
User Guide
Page 8
..., and memory...197 Turn off your device...197 Set your device to turn on and turn off automatically...197 Check the battery power level...197 Reset the device...197 Extend battery life...197 View the amount of available memory on your device...198 Best practice: Optimizing your device performance...198 SIM...
..., and memory...197 Turn off your device...197 Set your device to turn on and turn off automatically...197 Check the battery power level...197 Reset the device...197 Extend battery life...197 View the amount of available memory on your device...198 Best practice: Optimizing your device performance...198 SIM...
User Guide
Page 9
......223 Verify security software ...223 Security troubleshooting...223 Third-party application control...225 About permissions for third-party applications...225 Reset connection permissions for third-party applications ...225 About direct Internet connections for third-party applications...225 Set up a direct...service books...233 Accept a service book ...233 Delete a service book...233 Troubleshooting...235 BlackBerry basics troubleshooting...10 Phone troubleshooting...33 Message troubleshooting...68 Typing troubleshooting...81 Attachment troubleshooting...93 Synchronization troubleshooting...98
......223 Verify security software ...223 Security troubleshooting...223 Third-party application control...225 About permissions for third-party applications...225 Reset connection permissions for third-party applications ...225 About direct Internet connections for third-party applications...225 Set up a direct...service books...233 Accept a service book ...233 Delete a service book...233 Troubleshooting...235 BlackBerry basics troubleshooting...10 Phone troubleshooting...33 Message troubleshooting...68 Typing troubleshooting...81 Attachment troubleshooting...93 Synchronization troubleshooting...98
User Guide
Page 35
... off the speakerphone during a call , press the Speakerphone key. Phone troubleshooting I cannot make or receive calls Try performing the following actions: 33 Click the trackwheel. 6. Reset a call , press the Speakerphone key. Click Last Call or Total Calls. 4. Click the trackwheel. 6. Click Status. 3. Type the extension number. • To set up speed...
... off the speakerphone during a call , press the Speakerphone key. Phone troubleshooting I cannot make or receive calls Try performing the following actions: 33 Click the trackwheel. 6. Reset a call , press the Speakerphone key. Click Last Call or Total Calls. 4. Click the trackwheel. 6. Click Status. 3. Type the extension number. • To set up speed...
User Guide
Page 41
... tone that you use in a slide show 1. In the media application, click Pictures. 2. To clear the picture from the Home screen, click the trackwheel. Click Reset Home Screen Image. Click Delete. In the media application, click Pictures. 2. Click the trackwheel. 7. Click View Slide Show. Click View. 3. Click View. 5. To close the...
... tone that you use in a slide show 1. In the media application, click Pictures. 2. To clear the picture from the Home screen, click the trackwheel. Click Reset Home Screen Image. Click Delete. In the media application, click Pictures. 2. Click the trackwheel. 7. Click View Slide Show. Click View. 3. Click View. 5. To close the...
User Guide
Page 69
Click Save. Reset a blocked message counter 1. Press Q. Click Firewall. 3. Highlight a message type. 4. Press the Enter key. 9. Message shortcuts In a message • To reply to a message, press R. • To ...; To view the email address of a contact, highlight the contact in an email message. Move around a message list 67 Click the trackwheel. 10. Click Reset Count or Reset All Counts. In the device options, click Security Options. 2. Click the trackwheel. 5. To view the display name, press Q again. • To move to all...
Click Save. Reset a blocked message counter 1. Press Q. Click Firewall. 3. Highlight a message type. 4. Press the Enter key. 9. Message shortcuts In a message • To reply to a message, press R. • To ...; To view the email address of a contact, highlight the contact in an email message. Move around a message list 67 Click the trackwheel. 10. Click Reset Count or Reset All Counts. In the device options, click Security Options. 2. Click the trackwheel. 5. To view the display name, press Q again. • To move to all...
User Guide
Page 99
...: If you might be able to restore synchronized organizer data to the wireless network. Type blackberry. Empty the deleted items folder on your computer, you have an activation password. You cannot stop the process after you reset your device, the process continues after the device restarts. 1. Click the trackwheel. 4. To restore synchronized...
...: If you might be able to restore synchronized organizer data to the wireless network. Type blackberry. Empty the deleted items folder on your computer, you have an activation password. You cannot stop the process after you reset your device, the process continues after the device restarts. 1. Click the trackwheel. 4. To restore synchronized...
User Guide
Page 120
The available upgrade might reset multiple times. If the available upgrade is a complete software upgrade, your BlackBerry device data is backed up and restored over the wireless network during the installation process. 1. Prerequisites: Upgrading the BlackBerry Device Software over the wireless network... make emergency calls when you install the software. Click Previous upgrade succeeded. 118 You can use your BlackBerry® device when you download BlackBerry® Device Software but you cannot use your wireless service provider or administrator. Click Wireless Upgrade. 3....
The available upgrade might reset multiple times. If the available upgrade is a complete software upgrade, your BlackBerry device data is backed up and restored over the wireless network during the installation process. 1. Prerequisites: Upgrading the BlackBerry Device Software over the wireless network... make emergency calls when you install the software. Click Previous upgrade succeeded. 118 You can use your BlackBerry® device when you download BlackBerry® Device Software but you cannot use your wireless service provider or administrator. Click Wireless Upgrade. 3....
User Guide
Page 188
.... 6. Click the trackwheel. 4. In the application list, hold the Alt key and click the trackwheel. 2. Display options Use a picture as the Home screen background 1. Click Reset Home Screen Image. Click View. 3. Click My Pictures. 4. In the device options, click Screen/Keyboard. 2.
.... 6. Click the trackwheel. 4. In the application list, hold the Alt key and click the trackwheel. 2. Display options Use a picture as the Home screen background 1. Click Reset Home Screen Image. Click View. 3. Click My Pictures. 4. In the device options, click Screen/Keyboard. 2.
User Guide
Page 199
... the trackwheel. 7. Check the battery power level In the device options, click Status. Extend battery life Try performing the following actions: • Set the BlackBerry® device to turn on and turn off automatically. • Turn off the connection to a wireless network when you are not in this procedure.... Reset the device Remove and reinsert the battery. Set the Weekday field to turn on and turn off automatically at the specified time or for Turn...
... the trackwheel. 7. Check the battery power level In the device options, click Status. Extend battery life Try performing the following actions: • Set the BlackBerry® device to turn on and turn off automatically. • Turn off the connection to a wireless network when you are not in this procedure.... Reset the device Remove and reinsert the battery. Set the Weekday field to turn on and turn off automatically at the specified time or for Turn...
User Guide
Page 227
... added third-party applications to your wireless service provider. 1. Reset connection permissions for third-party applications 1. Click Firewall. 3. For example, a stock price application might affect the operation of applications on your BlackBerry® device might have to the Internet. Click TCP. ...Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device. In the device options, click Advanced Options. 2. Click Save. Click Reset Settings. Type the APN information. 4. For example, you can control whether third...
... added third-party applications to your wireless service provider. 1. Reset connection permissions for third-party applications 1. Click Firewall. 3. For example, a stock price application might affect the operation of applications on your BlackBerry® device might have to the Internet. Click TCP. ...Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device. In the device options, click Advanced Options. 2. Click Save. Click Reset Settings. Type the APN information. 4. For example, you can control whether third...
User Guide
Page 229
...of the device screen. PIM: Set whether third-party applications can access organizer data such as pressing a key on your BlackBerry® device. Theme Data Injection: Specify whether your device can use third-party applications as an application name or version. Security Timer... Reset: Specify whether third-party applications can reset the duration that you store on your device. Key Store Medium Security: Set whether third-party applications can access ...
...of the device screen. PIM: Set whether third-party applications can access organizer data such as pressing a key on your BlackBerry® device. Theme Data Injection: Specify whether your device can use third-party applications as an application name or version. Security Timer... Reset: Specify whether third-party applications can reset the duration that you store on your device. Key Store Medium Security: Set whether third-party applications can access ...