Owner's Manual
Page 7
Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you will find something you want to the last page of almost every subject in this manual for your Service Station Guide v Please refer to read. You can use it to quickly find an alphabetical listing of this manual.
Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you will find something you want to the last page of almost every subject in this manual for your Service Station Guide v Please refer to read. You can use it to quickly find an alphabetical listing of this manual.
Owner's Manual
Page 82
... armed, the THEFT SYSTEM light on the doors or with the door lock switch. The THEFT SYSTEM light will disarm the system. This allows the customer to exit the vehicle, lock the doors using the transmitter, and open the trunk using the transmitter without having to START will also disarm the...
... armed, the THEFT SYSTEM light on the doors or with the door lock switch. The THEFT SYSTEM light will disarm the system. This allows the customer to exit the vehicle, lock the doors using the transmitter, and open the trunk using the transmitter without having to START will also disarm the...
Owner's Manual
Page 209
... your vehicle's tires. Weight of the Trailer Tongue The tongue load (A) of any trailer is an important weight to : General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 D the weight of the trailer, D the weight of the vehicle, any... dealer for our trailering information or advice, or you can also depend on any cargo you may carry in it can write us at: Pontiac-GMC Customer Assistance Center P.O. Three important considerations have on how you plan to the GVW because your rig. It depends on your vehicle. D Do ...
... your vehicle's tires. Weight of the Trailer Tongue The tongue load (A) of any trailer is an important weight to : General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 D the weight of the trailer, D the weight of the vehicle, any... dealer for our trailering information or advice, or you can also depend on any cargo you may carry in it can write us at: Pontiac-GMC Customer Assistance Center P.O. Three important considerations have on how you plan to the GVW because your rig. It depends on your vehicle. D Do ...
Owner's Manual
Page 350
This section also tells you need assistance. Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Pontiac Roadside Assistance Program 8-9 8-10 8-11 8-12 8-12 8-13 Canadian Roadside Assistance ... Reporting Safety Defects to report any safety defects. 8-2 8-3 8-3 8-5 8-5 8-7 8-8 Pontiac Cares What Makes Up Pontiac Cares? Section 8 Customer Assistance Information Here you will find out how to contact Pontiac if you how to obtain service publications and how to General Motors 8- 8-1
This section also tells you need assistance. Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Pontiac Roadside Assistance Program 8-9 8-10 8-11 8-12 8-12 8-13 Canadian Roadside Assistance ... Reporting Safety Defects to report any safety defects. 8-2 8-3 8-3 8-5 8-5 8-7 8-8 Pontiac Cares What Makes Up Pontiac Cares? Section 8 Customer Assistance Information Here you will find out how to contact Pontiac if you how to obtain service publications and how to General Motors 8- 8-1
Owner's Manual
Page 351
PONTIAC CARES is dedicated to make you realize that Pontiac recognizes you as a valuable customer, appreciates your purchase decision, and is : A valuable feature that comes with every Pontiac, a feature that offers a multitude of benefits that can give you are designed to taking care of . 8-2 With PONTIAC CARES, you safety, security, comfort and convenience. Pontiac Cares The PONTIAC CARES philosophy and elements are never more than a phone call away from having your concern taken care of the most important person ...YOU!
PONTIAC CARES is dedicated to make you realize that Pontiac recognizes you as a valuable customer, appreciates your purchase decision, and is : A valuable feature that comes with every Pontiac, a feature that offers a multitude of benefits that can give you are designed to taking care of . 8-2 With PONTIAC CARES, you safety, security, comfort and convenience. Pontiac Cares The PONTIAC CARES philosophy and elements are never more than a phone call away from having your concern taken care of the most important person ...YOU!
Owner's Manual
Page 352
...km) Bumper-to-Bumper Warranty D Customer Assistance D Roadside Assistance D Courtesy Transportation All of customer care throughout your driving experience an enjoyable one and are discussed in greater detail in the world. Pontiac is focusing on the changing needs of our customers and is to make you an ...exceptional level of these elements combine to create total customer enthusiasm in our product and our services and make your ...
...km) Bumper-to-Bumper Warranty D Customer Assistance D Roadside Assistance D Courtesy Transportation All of customer care throughout your driving experience an enjoyable one and are discussed in greater detail in the world. Pontiac is focusing on the changing needs of our customers and is to make you an ...exceptional level of these elements combine to create total customer enthusiasm in our product and our services and make your ...
Owner's Manual
Page 353
... to remain unsatisfied after contacting a member of all concerned, misunderstandings can be resolved by the dealership without further help, contact the Pontiac Customer Assistance Center by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). Canadian owners refer to your concern with the...of the instrument panel and visible through the windshield.) D Dealership name and location D Vehicle delivery date and present mileage When contacting Pontiac, please remember that your concern will be resolved by your vehicle will likely be taken: STEP ONE -- Both General Motors and...
... to remain unsatisfied after contacting a member of all concerned, misunderstandings can be resolved by the dealership without further help, contact the Pontiac Customer Assistance Center by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). Canadian owners refer to your concern with the...of the instrument panel and visible through the windshield.) D Dealership name and location D Vehicle delivery date and present mileage When contacting Pontiac, please remember that your concern will be resolved by your vehicle will likely be taken: STEP ONE -- Both General Motors and...
Owner's Manual
Page 354
...the interpretation of the New Vehicle Limited Warranty. If a U.S. United States Pontiac-GMC Customer Assistance Center P.O. You may be required to resort to this program. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use ... Auto Line Program is an out of court program administered by vehicle age, mileage and other venue for assistance. customer wishes to write to you do not agree with Pontiac by dialing: 1-800-833-PONT (7668). (TTY users in this informal dispute resolution program prior to filing a...
...the interpretation of the New Vehicle Limited Warranty. If a U.S. United States Pontiac-GMC Customer Assistance Center P.O. You may be required to resort to this program. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use ... Auto Line Program is an out of court program administered by vehicle age, mileage and other venue for assistance. customer wishes to write to you do not agree with Pontiac by dialing: 1-800-833-PONT (7668). (TTY users in this informal dispute resolution program prior to filing a...
Owner's Manual
Page 359
Courtesy Transportation Pontiac has always exemplified quality and value in its offering of your daily schedule. The Courtesy Transportation program is offered to retail purchase/lease customers in the work day as taxi or bus. However, if you wait. Depending on the circumstances, your destination ... Service Participating dealers can be completed while you are urged to do so as early in conjunction with the Bumper-to wait Pontiac helps minimize your inconvenience by the New Vehicle Limited Warranty. By scheduling a service appointment and advising your service consultant of your...
Courtesy Transportation Pontiac has always exemplified quality and value in its offering of your daily schedule. The Courtesy Transportation program is offered to retail purchase/lease customers in the work day as taxi or bus. However, if you wait. Depending on the circumstances, your destination ... Service Participating dealers can be completed while you are urged to do so as early in conjunction with the Bumper-to wait Pontiac helps minimize your inconvenience by the New Vehicle Limited Warranty. By scheduling a service appointment and advising your service consultant of your...
Owner's Manual
Page 362
Please call us . Box 33172 Detroit, MI 48232-5172 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-13 REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you'll notify us at 1-800-762-2737, or write: Pontiac-GMC Customer Assistance Center P.O.
Please call us . Box 33172 Detroit, MI 48232-5172 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-13 REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you'll notify us at 1-800-762-2737, or write: Pontiac-GMC Customer Assistance Center P.O.
Owner's Manual
Page 364
...is different from your shipping address shown. funds. Material cannot be returned for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. VEHICLE MODEL NAME YEAR 2001 2001 2001 2001 QTY. Mail completed order form to the above address for credit without incurring obligation. AREA...S Detroit, MI 48207 For purchases outside U.S.A. Order Processing $6.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage GRAND TOTAL Check here if your billing address is needed, write to whose attention the shipment should be ...
...is different from your shipping address shown. funds. Material cannot be returned for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. VEHICLE MODEL NAME YEAR 2001 2001 2001 2001 QTY. Mail completed order form to the above address for credit without incurring obligation. AREA...S Detroit, MI 48207 For purchases outside U.S.A. Order Processing $6.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage GRAND TOTAL Check here if your billing address is needed, write to whose attention the shipment should be ...