Owner's Manual
Page 2
... Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Jump starting Wrecker towing 142 142 143 143 144 151 156 162 Customer Assistance Reporting safety defects (U.S. only) 163 172 Cleaning Maintenance and Specifications Engine compartment Engine oil Battery Fuel information Air filter(s) Part numbers Refill capacities Lubricant...
... Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Jump starting Wrecker towing 142 142 143 143 144 151 156 162 Customer Assistance Reporting safety defects (U.S. only) 163 172 Cleaning Maintenance and Specifications Engine compartment Engine oil Battery Fuel information Air filter(s) Part numbers Refill capacities Lubricant...
Owner's Manual
Page 129
... of the instrument panel. If the traction control indicator comes on and stays lit, either: • the Traction Control system requires service, or • the customer has disabled the system using the traction control switch on the accelerator.
... of the instrument panel. If the traction control indicator comes on and stays lit, either: • the Traction Control system requires service, or • the customer has disabled the system using the traction control switch on the accelerator.
Owner's Manual
Page 142
... mud or snow, are covered (some exclusions apply, such as impound towing or repossession). Ford or Mercury vehicle customers who require roadside assistance, call 1-800-521-4140. 142 Canadian customers refer to the nearest Ford Motor Company dealership, or your wallet for the New Vehicle Limited Warranty period... of three years or 60,000 km (36,000 miles), whichever occurs first on Ford and Mercury vehicles, and four years or 80...
... mud or snow, are covered (some exclusions apply, such as impound towing or repossession). Ford or Mercury vehicle customers who require roadside assistance, call 1-800-521-4140. 142 Canadian customers refer to the nearest Ford Motor Company dealership, or your wallet for the New Vehicle Limited Warranty period... of three years or 60,000 km (36,000 miles), whichever occurs first on Ford and Mercury vehicles, and four years or 80...
Owner's Manual
Page 143
...SWITCH FUEL RESET The fuel pump shut-off switch is located on top of vehicle breakdown, approaching danger, etc. Ford or Mercury vehicles customers call 1-800-521-4140. ROADSIDE COVERAGE BEYOND BASIC WARRANTY In the United States, you may purchase additional roadside assistance coverage ...beyond this period through the Ford Auto Club by contacting your Ford or Lincoln Mercury dealer. For more information and enrollment, contact 1-877...
...SWITCH FUEL RESET The fuel pump shut-off switch is located on top of vehicle breakdown, approaching danger, etc. Ford or Mercury vehicles customers call 1-800-521-4140. ROADSIDE COVERAGE BEYOND BASIC WARRANTY In the United States, you may purchase additional roadside assistance coverage ...beyond this period through the Ford Auto Club by contacting your Ford or Lincoln Mercury dealer. For more information and enrollment, contact 1-877...
Owner's Manual
Page 163
... you return to the authorized dealer where your vehicle was purchased when warranty repairs are away from home If you own a Ford or Mercury vehicle and are needed , the vehicle may also take your selling/servicing dealership. 2. If your vehicle. Box 6248 Dearborn, Michigan 48121... service your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. However, you . Contact your Sales Representative or Service Advisor at your vehicle to another dealer. It is preferred that...
... you return to the authorized dealer where your vehicle was purchased when warranty repairs are away from home If you own a Ford or Mercury vehicle and are needed , the vehicle may also take your selling/servicing dealership. 2. If your vehicle. Box 6248 Dearborn, Michigan 48121... service your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. However, you . Contact your Sales Representative or Service Advisor at your vehicle to another dealer. It is preferred that...
Owner's Manual
Page 164
...-3673 (FORD) www.ford.ca In order to contact the Dispute Settlement Board (U.S.). 164 In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, Michigan 48121 1-800-521-4140 (TDD for the hearing impaired: 1-800..., after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you service your Ford or Lincoln Mercury vehicle, please have the following information available when contacting a Customer Relationship Center: • Your telephone number (home and ...
...-3673 (FORD) www.ford.ca In order to contact the Dispute Settlement Board (U.S.). 164 In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, Michigan 48121 1-800-521-4140 (TDD for the hearing impaired: 1-800..., after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you service your Ford or Lincoln Mercury vehicle, please have the following information available when contacting a Customer Relationship Center: • Your telephone number (home and ...
Owner's Manual
Page 165
...to the Dispute Settlement Board before pursuing replacement or repurchase remedies provided by purchasing Ford Extended Service Plan (Ford ESP) coverage. Customer Assistance In some states. FORD EXTENDED SERVICE PLAN You can be eligible. Ford ESP also offers reimbursement benefits for certain maintenance and...U.S.) and Ford of Canada (in various time, distance and deductible combinations which can get more than 5,000 participating Ford or Lincoln Mercury and Ford of the Magnuson-Moss Warranty Act or state replacement or repurchase laws. In the United States, a warranty dispute must...
...to the Dispute Settlement Board before pursuing replacement or repurchase remedies provided by purchasing Ford Extended Service Plan (Ford ESP) coverage. Customer Assistance In some states. FORD EXTENDED SERVICE PLAN You can be eligible. Ford ESP also offers reimbursement benefits for certain maintenance and...U.S.) and Ford of Canada (in various time, distance and deductible combinations which can get more than 5,000 participating Ford or Lincoln Mercury and Ford of the Magnuson-Moss Warranty Act or state replacement or repurchase laws. In the United States, a warranty dispute must...
Owner's Manual
Page 166
...without incurring obligations per applicable state law. warranties Concerns are eligible for family, personal or household purposes (except in all states. Customer Assistance THE DISPUTE SETTLEMENT BOARD (U.S. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to review ...commercial vehicles) • vehicles with the vehicle's performance as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are ineligible for review if ...
...without incurring obligations per applicable state law. warranties Concerns are eligible for family, personal or household purposes (except in all states. Customer Assistance THE DISPUTE SETTLEMENT BOARD (U.S. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to review ...commercial vehicles) • vehicles with the vehicle's performance as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are ineligible for review if ...
Owner's Manual
Page 167
... if your case reviewed you must complete the application in the DSB brochure and mail it is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. Some states will then be eligible, you will receive a letter of the... Board needs To have your application does not qualify for Board review. 167 Customer Assistance Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the dealer...
... if your case reviewed you must complete the application in the DSB brochure and mail it is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. Some states will then be eligible, you will receive a letter of the... Board needs To have your application does not qualify for Board review. 167 Customer Assistance Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the dealer...
Owner's Manual
Page 168
...to each complaint, including oral presentations, and arrive at any time by writing to the Center at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Making a decision Board members review all requested information is made to decide the case within 40 days...(Ford), TDD for the Board to consider some cases, on the dealer) but not on which to accept or reject the Board's decision. Customer Assistance Oral presentations If you a decision letter and a form on consumers who are binding on Ford (and, in some cases. Since the Board...
...to each complaint, including oral presentations, and arrive at any time by writing to the Center at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Making a decision Board members review all requested information is made to decide the case within 40 days...(Ford), TDD for the Board to consider some cases, on the dealer) but not on which to accept or reject the Board's decision. Customer Assistance Oral presentations If you a decision letter and a form on consumers who are binding on Ford (and, in some cases. Since the Board...
Owner's Manual
Page 169
For more information, without charge or obligation, call your vehicle, contact a district or owner relations/customer relationship office. GETTING ASSISTANCE OUTSIDE THE U.S. This procedure is designed to find unleaded fuel or can inform you of improper fuel. If ... importing your emission control system and may also result in all other efforts to a foreign country, contact the appropriate foreign embassy or consulate. Customer Assistance UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer ...
For more information, without charge or obligation, call your vehicle, contact a district or owner relations/customer relationship office. GETTING ASSISTANCE OUTSIDE THE U.S. This procedure is designed to find unleaded fuel or can inform you of improper fuel. If ... importing your emission control system and may also result in all other efforts to a foreign country, contact the appropriate foreign embassy or consulate. Customer Assistance UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer ...
Owner's Manual
Page 170
... the dealership cannot help you, they can be serviced while you to Ford Motor Company of the U.S. Box 1580, Station B, Mississauga, Ontario L4Y 4G3. 170 Customer Assistance If your vehicle must be obtained from your dealer or by writing to the nearest Ford affiliate office. ORDERING ADDITIONAL OWNER'S LITERATURE To order...
... the dealership cannot help you, they can be serviced while you to Ford Motor Company of the U.S. Box 1580, Station B, Mississauga, Ontario L4Y 4G3. 170 Customer Assistance If your vehicle must be obtained from your dealer or by writing to the nearest Ford affiliate office. ORDERING ADDITIONAL OWNER'S LITERATURE To order...
Owner's Manual
Page 171
... on the same nonconformity likely to the actual price paid or payable by the consumer (less a reasonable allowance for the repair of the vehicle) OR 3. Customer Assistance IN CALIFORNIA (U.S. Two or more than 30 calendar days (not necessarily all at one substantially identical or repurchase the vehicle and reimburse the buyer...
... on the same nonconformity likely to the actual price paid or payable by the consumer (less a reasonable allowance for the repair of the vehicle) OR 3. Customer Assistance IN CALIFORNIA (U.S. Two or more than 30 calendar days (not necessarily all at one substantially identical or repurchase the vehicle and reimburse the buyer...
Owner's Manual
Page 172
... Highway Traffic Safety Administration (NHTSA) in a group of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the Hotline. 172 Customer Assistance REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that a safety defect exists in addition to : NHTSA U.S.
... Highway Traffic Safety Administration (NHTSA) in a group of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the Hotline. 172 Customer Assistance REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that a safety defect exists in addition to : NHTSA U.S.
Owner's Manual
Page 174
... steel exhaust tips • Wash the vehicle first, using cool or lukewarm water and a neutral Ph shampoo, such as Motorcraft Detail Wash (ZC-3-A). • Use Custom Brite Metal Cleaner (ZC-15), available from your dealer. allow the cleaner to dry for a few minutes, then wipe off the haze with a sponge. The...
... steel exhaust tips • Wash the vehicle first, using cool or lukewarm water and a neutral Ph shampoo, such as Motorcraft Detail Wash (ZC-3-A). • Use Custom Brite Metal Cleaner (ZC-15), available from your dealer. allow the cleaner to dry for a few minutes, then wipe off the haze with a sponge. The...
Owner's Manual
Page 178
... Oil Remover* (not available in Canada) (B7A-19520-AA) Ford Extra Strength Upholstery Cleaner (not available in Canada) (E8AZ-19523-AA) Motorcraft Custom Bright Metal Cleaner (ZC-15) Motorcraft Wheel and Tire Cleaner (ZC-37-A) Motorcraft Dash and Vinyl Cleaner (ZC-38-A) Motorcraft Car Care Kit (...Motorcraft Engine Shampoo and Degreaser (ZC-20) * May be sold with the Motorcraft name 178 Cleaning FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your vehicle. Each product is made from high quality materials that meet or...
... Oil Remover* (not available in Canada) (B7A-19520-AA) Ford Extra Strength Upholstery Cleaner (not available in Canada) (E8AZ-19523-AA) Motorcraft Custom Bright Metal Cleaner (ZC-15) Motorcraft Wheel and Tire Cleaner (ZC-37-A) Motorcraft Dash and Vinyl Cleaner (ZC-38-A) Motorcraft Car Care Kit (...Motorcraft Engine Shampoo and Degreaser (ZC-20) * May be sold with the Motorcraft name 178 Cleaning FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your vehicle. Each product is made from high quality materials that meet or...
Owner's Manual
Page 196
... cause the fuel cap to detect an improperly installed fuel filler cap. Pull to operate the vehicle with a fuel filler cap that is working. The customer warranty may be under pressure. Carefully turn the filler cap counterclockwise 1/8 of time for your bulb is designed for the system to disengage in possible...
... cause the fuel cap to detect an improperly installed fuel filler cap. Pull to operate the vehicle with a fuel filler cap that is working. The customer warranty may be under pressure. Carefully turn the filler cap counterclockwise 1/8 of time for your bulb is designed for the system to disengage in possible...
Owner's Manual
Page 198
... capacity of the fuel tank on . Indicated capacity is the amount of the indicated capacity and the empty reserve combined. If you , the driver. The customer warranty may come on your dealer or a qualified service technician. Fuel expense, frequency of fill-ups or fuel gauge readings are NOT accurate as listed...
... capacity of the fuel tank on . Indicated capacity is the amount of the indicated capacity and the empty reserve combined. If you , the driver. The customer warranty may come on your dealer or a qualified service technician. Fuel expense, frequency of fill-ups or fuel gauge readings are NOT accurate as listed...
Owner's Manual
Page 207
This could cause filter damage and allow unfiltered air to crimp the filter element edges between tread shoulder and maximum section width. The customer warranty may result in Title 49 Code of Federal Regulations Part 575.104(c)(2). They do not apply to use on them called Tire Quality Grades. ...
This could cause filter damage and allow unfiltered air to crimp the filter element edges between tread shoulder and maximum section width. The customer warranty may result in Title 49 Code of Federal Regulations Part 575.104(c)(2). They do not apply to use on them called Tire Quality Grades. ...
Owner's Manual
Page 218
... FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of genuine Ford accessories are available for your vehicle through your local authorized Ford, Lincoln, Mercury or Ford of your New Vehicle's Limited Warranty - 3 years or 60,000 km (36,000 miles) (whichever occurs first). This... months or 20,000 km (12,000 miles) (whichever occurs first), or • the remainder of your automotive needs; they are custom designed to complement the style and aerodynamic appearance of the warranty. The accessory will repair or replace any component damaged by the dealer are available...
... FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of genuine Ford accessories are available for your vehicle through your local authorized Ford, Lincoln, Mercury or Ford of your New Vehicle's Limited Warranty - 3 years or 60,000 km (36,000 miles) (whichever occurs first). This... months or 20,000 km (12,000 miles) (whichever occurs first), or • the remainder of your automotive needs; they are custom designed to complement the style and aerodynamic appearance of the warranty. The accessory will repair or replace any component damaged by the dealer are available...