Owner's Manual
Page 4
...model variant available and therefore some of its products visit the following website: • In the United States: www.ford.com • In Canada: www.ford.ca • In Mexico: www.ford.com.mx • In Australia: www.ford.com.au Additional owner information is an integral... 4 Please take the time to cause cancer and birth defects or other reproductive harm. For more you know and understand about your new Mercury. Introduction CALIFORNIA Proposition 65 Warning WARNING: Engine exhaust, some of the items covered may describe options before they are generally available. Remember to...
...model variant available and therefore some of its products visit the following website: • In the United States: www.ford.com • In Canada: www.ford.ca • In Mexico: www.ford.com.mx • In Australia: www.ford.com.au Additional owner information is an integral... 4 Please take the time to cause cancer and birth defects or other reproductive harm. For more you know and understand about your new Mercury. Introduction CALIFORNIA Proposition 65 Warning WARNING: Engine exhaust, some of the items covered may describe options before they are generally available. Remember to...
Owner's Manual
Page 77
... with RS-210 of a child's reach. Locks and Security Keep vehicle doors and luggage compartment locked and keep keys and remote transmitters out of Industry Canada. REMOTE ENTRY SYSTEM This device complies with part 15 of the FCC rules and with your vehicle, ensure ALL remote entry transmitters are particularly at...
... with RS-210 of a child's reach. Locks and Security Keep vehicle doors and luggage compartment locked and keep keys and remote transmitters out of Industry Canada. REMOTE ENTRY SYSTEM This device complies with part 15 of the FCC rules and with your vehicle, ensure ALL remote entry transmitters are particularly at...
Owner's Manual
Page 111
... vehicle. SAFETY RESTRAINTS FOR CHILDREN See the following sections for directions on how to use safety restraints for special instructions about using air bags. and Canada. Never let a passenger hold a child on . • A series of your dealership or by qualified personnel. Check your local and state or provincial laws for children...
... vehicle. SAFETY RESTRAINTS FOR CHILDREN See the following sections for directions on how to use safety restraints for special instructions about using air bags. and Canada. Never let a passenger hold a child on . • A series of your dealership or by qualified personnel. Check your local and state or provincial laws for children...
Owner's Manual
Page 142
In Canada, the card is mailed to the nearest Ford Motor Company dealership, or your wallet... as impound towing or repossession). Roadside Emergencies GETTING ROADSIDE ASSISTANCE To fully assist you should you own a Mercury or Lincoln. Ford or Mercury vehicle customers who require roadside assistance, call 1-800-521-4140. 142 Canadian customers refer to your Owner ...New Vehicle Limited Warranty period of three years or 60,000 km (36,000 miles), whichever occurs first on Ford and Mercury vehicles, and four years or 80,000 km (50,000 miles) on : • coverage period • exact ...
In Canada, the card is mailed to the nearest Ford Motor Company dealership, or your wallet... as impound towing or repossession). Roadside Emergencies GETTING ROADSIDE ASSISTANCE To fully assist you should you own a Mercury or Lincoln. Ford or Mercury vehicle customers who require roadside assistance, call 1-800-521-4140. 142 Canadian customers refer to your Owner ...New Vehicle Limited Warranty period of three years or 60,000 km (36,000 miles), whichever occurs first on Ford and Mercury vehicles, and four years or 80,000 km (50,000 miles) on : • coverage period • exact ...
Owner's Manual
Page 143
...ford.ca. After a collision, if the engine cranks but does not start, the fuel pump shut-off . HAZARD FLASHER Use only in Canada, for yourself, Ford Motor Company will reimburse a reasonable amount. Lincoln vehicle customers call 1-800-241-3673; Roadside Emergencies Canadian customers who need...lights control to activate all hazard flashers simultaneously. • Depress control again to stop the electric fuel pump when your Ford or Lincoln Mercury dealer. The hazard flashers can be operated when the ignition is off. • The hazard lights control is a device intended to ...
...ford.ca. After a collision, if the engine cranks but does not start, the fuel pump shut-off . HAZARD FLASHER Use only in Canada, for yourself, Ford Motor Company will reimburse a reasonable amount. Lincoln vehicle customers call 1-800-241-3673; Roadside Emergencies Canadian customers who need...lights control to activate all hazard flashers simultaneously. • Depress control again to stop the electric fuel pump when your Ford or Lincoln Mercury dealer. The hazard flashers can be operated when the ignition is off. • The hazard lights control is a device intended to ...
Owner's Manual
Page 163
... or concerns, or are unsatisfied with the service you are authorized to be resolved at the dealership. 3. If you own a Ford or Mercury vehicle and are needed , the vehicle may also take your vehicle. It is preferred that depending on the warranty repair needed . That means... 48121 1-800-392-3673 (FORD) (TDD for warranty repairs. Customer Assistance GETTING THE SERVICES YOU NEED At home Ford Motor Company and Ford of Canada dealership authorized for the hearing impaired: 1-800-232-5952) www.ford.com 163 If your selling/servicing dealership. 2. However, you may need more ...
... or concerns, or are unsatisfied with the service you are authorized to be resolved at the dealership. 3. If you own a Ford or Mercury vehicle and are needed , the vehicle may also take your vehicle. It is preferred that depending on the warranty repair needed . That means... 48121 1-800-392-3673 (FORD) (TDD for warranty repairs. Customer Assistance GETTING THE SERVICES YOU NEED At home Ford Motor Company and Ford of Canada dealership authorized for the hearing impaired: 1-800-232-5952) www.ford.com 163 If your selling/servicing dealership. 2. However, you may need more ...
Owner's Manual
Page 164
... 6248 Dearborn, Michigan 48121 1-800-521-4140 (TDD for the hearing impaired: 1-800-232-5952) www.ford.com In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) www.ford.ca In order to help you... service your Ford or Lincoln Mercury vehicle, please have the following information available when contacting a Customer Relationship Center: • Your telephone ...
... 6248 Dearborn, Michigan 48121 1-800-521-4140 (TDD for the hearing impaired: 1-800-232-5952) www.ford.com In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) www.ford.ca In order to help you... service your Ford or Lincoln Mercury vehicle, please have the following information available when contacting a Customer Relationship Center: • Your telephone ...
Owner's Manual
Page 165
... Ford ESP website at the time of purchasing your vehicle, you may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealers. There are independent of the Ford Extended Service Plan at www.ford-esp.com. 165 If you did not take...allowed a final repair attempt in various time, distance and deductible combinations which can get more than 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealer. You may still be tailored to -Bumper Warranty expires. This dispute handling procedure is backed by purchasing Ford Extended Service Plan...
... Ford ESP website at the time of purchasing your vehicle, you may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealers. There are independent of the Ford Extended Service Plan at www.ford-esp.com. 165 If you did not take...allowed a final repair attempt in various time, distance and deductible combinations which can get more than 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealer. You may still be tailored to -Bumper Warranty expires. This dispute handling procedure is backed by purchasing Ford Extended Service Plan...
Owner's Manual
Page 169
...when appropriate, render awards to a foreign country, contact the appropriate foreign embassy or consulate. Customer Assistance UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle ... the need for your vehicle to resolve disputes. If you cannot find unleaded fuel or can inform you and Ford of Canada is recommended for lengthy and expensive legal proceedings. The use of local vehicle registration regulations and where to resolve a disagreement ...
...when appropriate, render awards to a foreign country, contact the appropriate foreign embassy or consulate. Customer Assistance UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle ... the need for your vehicle to resolve disputes. If you cannot find unleaded fuel or can inform you and Ford of Canada is recommended for lengthy and expensive legal proceedings. The use of local vehicle registration regulations and where to resolve a disagreement ...
Owner's Manual
Page 170
... EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in North America and then relocate outside of Canada, Limited, Service Publications, P.O. If the dealership cannot help you, they can be serviced while you are traveling or living in another foreign...313) 390-0804 If you are in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. or Canada, register your vehicle in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. If the dealership employees cannot help you buy your vehicle...
... EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in North America and then relocate outside of Canada, Limited, Service Publications, P.O. If the dealership cannot help you, they can be serviced while you are traveling or living in another foreign...313) 390-0804 If you are in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. or Canada, register your vehicle in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. If the dealership employees cannot help you buy your vehicle...
Owner's Manual
Page 178
...and Vinyl Cleaner (ZC-38-A) Motorcraft Car Care Kit (ZC-26) Ford Premium Car Wash Concentrate (F2SZ-19523-WC) Motorcraft Carlite Glass Cleaner (Canada only) (CXC-100) Motorcraft Spot and Stain Remover (ZC-14) Motorcraft Detail Wash (ZC-3-A) Motorcraft Tire Detailer (ZC-28) Motorcraft Triple Clean ... Ultra-Clear Spray Glass Cleaner (not available in Canada) (ZC-23) Motorcraft Engine Shampoo and Degreaser (ZC-20) * May be sold with the Motorcraft name 178 Cleaning FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your...
...and Vinyl Cleaner (ZC-38-A) Motorcraft Car Care Kit (ZC-26) Ford Premium Car Wash Concentrate (F2SZ-19523-WC) Motorcraft Carlite Glass Cleaner (Canada only) (CXC-100) Motorcraft Spot and Stain Remover (ZC-14) Motorcraft Detail Wash (ZC-3-A) Motorcraft Tire Detailer (ZC-28) Motorcraft Triple Clean ... Ultra-Clear Spray Glass Cleaner (not available in Canada) (ZC-23) Motorcraft Engine Shampoo and Degreaser (ZC-20) * May be sold with the Motorcraft name 178 Cleaning FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your...
Owner's Manual
Page 190
...orange-colored extended life product with your coolant reservoir. • Add Motorcraft Premium Engine Coolant (green-colored), VC-4-A (U.S.) or CXC-10 (Canada) or Motorcraft Premium Gold Engine Coolant (yellow-colored), VC-7-A (VC-7-B in case of engine coolant and distilled water as soon as Motorcraft ...Speciality Orange Engine Coolant, VC-2 (US) or CXC-209 (Canada), meeting Ford Specification WSS-M97B51-A1. In this instance, the cooling system must be harmful and compromise the corrosion protection of coolant and...
...orange-colored extended life product with your coolant reservoir. • Add Motorcraft Premium Engine Coolant (green-colored), VC-4-A (U.S.) or CXC-10 (Canada) or Motorcraft Premium Gold Engine Coolant (yellow-colored), VC-7-A (VC-7-B in case of engine coolant and distilled water as soon as Motorcraft ...Speciality Orange Engine Coolant, VC-2 (US) or CXC-209 (Canada), meeting Ford Specification WSS-M97B51-A1. In this instance, the cooling system must be harmful and compromise the corrosion protection of coolant and...
Owner's Manual
Page 197
... issued the World-wide Fuel Charter that meet the World-wide Fuel Charter should not be concerned if your dealer or a qualified service technician. In Canada, look for your warranty. If the problems persist, see your fuel tank if you are sold with octane ratings of gasolines with metallic compounds, including...
... issued the World-wide Fuel Charter that meet the World-wide Fuel Charter should not be concerned if your dealer or a qualified service technician. In Canada, look for your warranty. If the problems persist, see your fuel tank if you are sold with octane ratings of gasolines with metallic compounds, including...
Owner's Manual
Page 213
... Gold Engine Coolant (yellow-colored) Motorcraft SAE 5W-20 Premium Synthetic Blend Motor Oil Multi-Purpose Grease Ford part number VC-4-A (US) or CXC-10 (Canada) VC-7-A Ford specification ESE-M97B44-A WSSM97B51-A1 Engine oil XO-5W20-QSP Hinges, latches, striker plates, fuel filler door hinge and seat tracks Lock cylinders...
... Gold Engine Coolant (yellow-colored) Motorcraft SAE 5W-20 Premium Synthetic Blend Motor Oil Multi-Purpose Grease Ford part number VC-4-A (US) or CXC-10 (Canada) VC-7-A Ford specification ESE-M97B44-A WSSM97B51-A1 Engine oil XO-5W20-QSP Hinges, latches, striker plates, fuel filler door hinge and seat tracks Lock cylinders...
Owner's Manual
Page 218
Accessories FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of genuine Ford accessories are available for your vehicle through your local authorized Ford, Lincoln, Mercury or Ford of your new vehicle limited warranty. The accessory will repair or replace any component damaged by the dealer are covered for all accessories ... for whichever provides you the greatest benefit: • 12 months or 20,000 km (12,000 miles) (whichever occurs first), or • the remainder of Canada dealer.
Accessories FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of genuine Ford accessories are available for your vehicle through your local authorized Ford, Lincoln, Mercury or Ford of your new vehicle limited warranty. The accessory will repair or replace any component damaged by the dealer are covered for all accessories ... for whichever provides you the greatest benefit: • 12 months or 20,000 km (12,000 miles) (whichever occurs first), or • the remainder of Canada dealer.
Owner's Manual
Page 222
... ...136 E Emergencies, roadside jump-starting ...156 Emission control system ...201 Engine ...214 check engine/service engine soon light ...10 cleaning ...174 coolant ...188 222 and Canada ...169 Getting roadside assistance ...142 Getting the service you need ...163 Ordering additional owner's literature ...170 The Dispute Settlement Board ...166 Utilizing the Mediation/Arbitration...
... ...136 E Emergencies, roadside jump-starting ...156 Emission control system ...201 Engine ...214 check engine/service engine soon light ...10 cleaning ...174 coolant ...188 222 and Canada ...169 Getting roadside assistance ...142 Getting the service you need ...163 Ordering additional owner's literature ...170 The Dispute Settlement Board ...166 Utilizing the Mediation/Arbitration...
Scheduled Maintenance Guide 6th Printing
Page 1
... follow these steps: 1. Box 6248 Dearborn, Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. P.O. Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: [email protected] In the Middle East and North Africa, contact... Customer Assistance Center API World Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-326084 Fax: 971-4-327299 E-mail: [email protected] 1 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus)
... follow these steps: 1. Box 6248 Dearborn, Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. P.O. Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: [email protected] In the Middle East and North Africa, contact... Customer Assistance Center API World Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-326084 Fax: 971-4-327299 E-mail: [email protected] 1 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus)
Warranty Guide 3rd Printing
Page 1
... Drive Fairlane Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: [email protected] In Canada: Ford Motor Company Customer Relationship Centre of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands: Ford Motor Company Caribbean Inc...
... Drive Fairlane Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: [email protected] In Canada: Ford Motor Company Customer Relationship Centre of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands: Ford Motor Company Caribbean Inc...
Warranty Guide 3rd Printing
Page 7
...During the Bumper to Bumper Warranty period, dealers may have warranty coverage when you do have to a U.S. Federalized Territories, or Canada. Ford Motor Company dealer for parts of your Scheduled Maintenance Guide - Refer to maximize your satisfaction with your vehicle. The ...it was originally purchased through the Ford Worldwide Direct Marketing Operations Military Sales Program; Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford ...
...During the Bumper to Bumper Warranty period, dealers may have warranty coverage when you do have to a U.S. Federalized Territories, or Canada. Ford Motor Company dealer for parts of your Scheduled Maintenance Guide - Refer to maximize your satisfaction with your vehicle. The ...it was originally purchased through the Ford Worldwide Direct Marketing Operations Military Sales Program; Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford ...
Warranty Guide 3rd Printing
Page 29
... repairs are authorized.) This information is the only service contract backed by a network of -mind protection throughout the United States and Canada, provided by Ford Motor Company or Ford Motor Service Company. Ford ESP is subject to Bumper Warranty expires. There are not eligible...you purchase (such as: reimbursement for your dealer for certain maintenance and wear items); NOTE: Repairs performed outside the United States and Canada are several Ford ESP plans available in various time, distance and deductible combinations. coverage for details. 25 See your new car or...
... repairs are authorized.) This information is the only service contract backed by a network of -mind protection throughout the United States and Canada, provided by Ford Motor Company or Ford Motor Service Company. Ford ESP is subject to Bumper Warranty expires. There are not eligible...you purchase (such as: reimbursement for your dealer for certain maintenance and wear items); NOTE: Repairs performed outside the United States and Canada are several Ford ESP plans available in various time, distance and deductible combinations. coverage for details. 25 See your new car or...