Owner Guide 4th Printing
Page 225
... in certain states eligibility is dependent upon the customer's possession of : • three consumer representatives • a Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm. Unresolved warranty... repair concerns or vehicle performance concerns as designed • a request for review if the New Vehicle ...
... in certain states eligibility is dependent upon the customer's possession of : • three consumer representatives • a Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm. Unresolved warranty... repair concerns or vehicle performance concerns as designed • a request for review if the New Vehicle ...
Owner Guide 4th Printing
Page 227
... Dearborn, Michigan 48121 UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you a decision letter and a form on consumers who are binding on Ford (and, in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP... participates in some cases, on the dealer) but not on which to consider some cases. Customer assistance Making a decision Board members review all requested information is received by the Board. To Request a DSB Brochure/Application For a brochure/application, speak to your dealer or...
... Dearborn, Michigan 48121 UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you a decision letter and a form on consumers who are binding on Ford (and, in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP... participates in some cases, on the dealer) but not on which to consider some cases. Customer assistance Making a decision Board members review all requested information is received by the Board. To Request a DSB Brochure/Application For a brochure/application, speak to your dealer or...