Owner Guide 1st Printing
Page 263
...Act or state replacement or repurchase laws. Unresolved warranty repair concerns or vehicle performance as designed concerns on Ford, Mercury and Lincoln cars and Ford, Mercury and Lincoln light trucks which are within the terms of vehicle purchase • The current odometer reading •...replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is • an independent, thirdĆparty arbitration program for review, except those involving: • a nonĆFord product • a nonĆFord dealership 263 In the United States, a ...
...Act or state replacement or repurchase laws. Unresolved warranty repair concerns or vehicle performance as designed concerns on Ford, Mercury and Lincoln cars and Ford, Mercury and Lincoln light trucks which are within the terms of vehicle purchase • The current odometer reading •...replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is • an independent, thirdĆparty arbitration program for review, except those involving: • a nonĆFord product • a nonĆFord dealership 263 In the United States, a ...
Owner Guide 1st Printing
Page 264
...membership The Board consists of: • three consumer representatives • a Ford or LincolnĆMercury dealership representative Consumer candidates for Board membership are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and in certain states ...eligibility is chosen from Ford and LincolnĆMercury dealership management, recognized for their business leadership ...
...membership The Board consists of: • three consumer representatives • a Ford or LincolnĆMercury dealership representative Consumer candidates for Board membership are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and in certain states ...eligibility is chosen from Ford and LincolnĆMercury dealership management, recognized for their business leadership ...
Owner Guide 1st Printing
Page 265
...a requirement and the Board will receive a letter of the action you contacted at a fair and impartial decision. Customer assistance To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the ...of the date that all requested information is made . Every effort is received by the Board as well. Making a decision Board members review all the people you expect to each complaint, including oral presentations, and arrive at the dealership(s) • a description of explanation ...
...a requirement and the Board will receive a letter of the action you contacted at a fair and impartial decision. Customer assistance To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the ...of the date that all requested information is made . Every effort is received by the Board as well. Making a decision Board members review all the people you expect to each complaint, including oral presentations, and arrive at the dealership(s) • a description of explanation ...
Owner Guide 1st Printing
Page 266
...DSB brochure/application For a brochure/application, speak to your CAMVAP Provincial Administrator directly at 1 800Ć207Ć0685. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to them under state or federal law. CAMVAP services are available ... For more information, without cost to you and is designed to accept or reject the Board's decision. Customer assistance After a case is reviewed, the Board mails you a decision letter and a form on consumers who are free to pursue other efforts to the Board at the...
...DSB brochure/application For a brochure/application, speak to your CAMVAP Provincial Administrator directly at 1 800Ć207Ć0685. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to them under state or federal law. CAMVAP services are available ... For more information, without cost to you and is designed to accept or reject the Board's decision. Customer assistance After a case is reviewed, the Board mails you a decision letter and a form on consumers who are free to pursue other efforts to the Board at the...