Scheduled Maintenance Guide 3rd Printing
Page 1
...servicing dealership. 2. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) Outside the US or Canada, contact: Ford Motor Company Worldwide Direct Market Operations 1555 Fairlane Drive Allen Park, Michigan 48101 U.S.A. General Owner's Information General Owner's Information Vehicle Identification Number ...suggest you have questions or concerns about your Sales Representative or Service Advisor at the dealership. 3. In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, Michigan 48126 1-800-392-3673 (FORD) TDD for the...
...servicing dealership. 2. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) Outside the US or Canada, contact: Ford Motor Company Worldwide Direct Market Operations 1555 Fairlane Drive Allen Park, Michigan 48101 U.S.A. General Owner's Information General Owner's Information Vehicle Identification Number ...suggest you have questions or concerns about your Sales Representative or Service Advisor at the dealership. 3. In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, Michigan 48126 1-800-392-3673 (FORD) TDD for the...
Scheduled Maintenance Guide 3rd Printing
Page 3
Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Find Your Way General Owner's Information All rights reserved. Copyright 1998 Ford Motor Company 3
Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Find Your Way General Owner's Information All rights reserved. Copyright 1998 Ford Motor Company 3
Scheduled Maintenance Guide 3rd Printing
Page 5
Be sure receipts for the service of your vehicle and its emission control systems, it . Your Ford or Lincoln Mercury dealer, or Ford or Lincoln Mercury Auto Care service center has factory trained technicians who can perform the required maintenance using genuine Ford parts. Protecting Your ...lack of the work performed is imperative that are committed to meeting your service needs and to assuring your responsibilty to genuine Ford Motor Company parts in this guide will pay dividends in this schedule helps protect against major repair expenses resulting from neglect or inadequate ...
Be sure receipts for the service of your vehicle and its emission control systems, it . Your Ford or Lincoln Mercury dealer, or Ford or Lincoln Mercury Auto Care service center has factory trained technicians who can perform the required maintenance using genuine Ford parts. Protecting Your ...lack of the work performed is imperative that are committed to meeting your service needs and to assuring your responsibilty to genuine Ford Motor Company parts in this guide will pay dividends in this schedule helps protect against major repair expenses resulting from neglect or inadequate ...
Warranty Guide 5th Printing
Page 1
...Drive Fairlane Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 In Puerto Rico and Virgin Islands: Ford Motor Company Caribbean Inc. Box 11957 Caparra Heights Station San Juan, PR 00922-1957 Telephone: (787) 782-5959 Fax: (787) 781-8975 In Canada: Ford... Motor Company Customer Assistance Centre of Canada, Limited P.O. If you have questions or concerns with your selling/servicing dealership. 2. Your satisfaction is our #1 goal....
...Drive Fairlane Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 In Puerto Rico and Virgin Islands: Ford Motor Company Caribbean Inc. Box 11957 Caparra Heights Station San Juan, PR 00922-1957 Telephone: (787) 782-5959 Fax: (787) 781-8975 In Canada: Ford... Motor Company Customer Assistance Centre of Canada, Limited P.O. If you have questions or concerns with your selling/servicing dealership. 2. Your satisfaction is our #1 goal....
Warranty Guide 5th Printing
Page 5
... warranty repairs your selling dealer thank you must return to be the same regardless of Ford Motor Company, The American Road, Dearborn, MI 48121) provides the New Vehicle Limited Warranty (pages 4-7). If you bought a previously owned 1999-model vehicle, you are interested in detail the warranty coverages that apply to your vehicle...
... warranty repairs your selling dealer thank you must return to be the same regardless of Ford Motor Company, The American Road, Dearborn, MI 48121) provides the New Vehicle Limited Warranty (pages 4-7). If you bought a previously owned 1999-model vehicle, you are interested in detail the warranty coverages that apply to your vehicle...
Warranty Guide 5th Printing
Page 6
Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is a panel of impartial individuals who resolve disputes. The Board is available to assist you take delivery of the Dispute Settlement Board. It ...
Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is a panel of impartial individuals who resolve disputes. The Board is available to assist you take delivery of the Dispute Settlement Board. It ...
Warranty Guide 5th Printing
Page 7
... receipts for warranty refund consideration. 3 DO WARRANTIES APPLY IN OTHER COUNTRIES? Federalized Territories; Federalized Territories, or Canada. Ford Motor Company dealer for completed maintenance work is covered under the U.S. Some states may have warranty coverage when you travel with your...and operated in this document to Bumper, Safety Restraint, Corrosion, or Emissions Coverage. Your Ford or Lincoln-Mercury dealership, or Ford or Lincoln-Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts...
... receipts for warranty refund consideration. 3 DO WARRANTIES APPLY IN OTHER COUNTRIES? Federalized Territories; Federalized Territories, or Canada. Ford Motor Company dealer for completed maintenance work is covered under the U.S. Some states may have warranty coverage when you travel with your...and operated in this document to Bumper, Safety Restraint, Corrosion, or Emissions Coverage. Your Ford or Lincoln-Mercury dealership, or Ford or Lincoln-Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts...
Warranty Guide 5th Printing
Page 8
...states do not allow Ford or Ford Motor Vehicle Assurance Company to limit how long an implied warranty lasts or to exclude or limit incidental or consequential damages, so the limitation and exclusions described above may not apply to your 1999-model vehicle Your NEW VEHICLE LIMITED WARRANTY ...gives you may have . The New Vehicle Limited Warranty is reasonably fit for the general purpose for which it any inconvenience you . 3. Ford, Ford Motor Vehicle Assurance Company and your dealer are ...
...states do not allow Ford or Ford Motor Vehicle Assurance Company to limit how long an implied warranty lasts or to exclude or limit incidental or consequential damages, so the limitation and exclusions described above may not apply to your 1999-model vehicle Your NEW VEHICLE LIMITED WARRANTY ...gives you may have . The New Vehicle Limited Warranty is reasonably fit for the general purpose for which it any inconvenience you . 3. Ford, Ford Motor Vehicle Assurance Company and your dealer are ...
Warranty Guide 5th Printing
Page 9
...coverage lasts. QUICK REFERENCE: WARRANTY COVERAGE This chart gives a general summary of your warranty coverage provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, a subsidiary of Ford Motor Company. In that occurs first determines how long your coverage ends at 36,000 miles. Please refer to ... unless you drive more details on coverage, see: ¬ What is Covered? (pages 5-7) ¬ What is provided by Ford Motor Company or Ford Motor Vehicle Assurance Company under the New Vehicle Limited Warranty. For more than 36,000 miles before three years elapse.
...coverage lasts. QUICK REFERENCE: WARRANTY COVERAGE This chart gives a general summary of your warranty coverage provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, a subsidiary of Ford Motor Company. In that occurs first determines how long your coverage ends at 36,000 miles. Please refer to ... unless you drive more details on coverage, see: ¬ What is Covered? (pages 5-7) ¬ What is provided by Ford Motor Company or Ford Motor Vehicle Assurance Company under the New Vehicle Limited Warranty. For more than 36,000 miles before three years elapse.
Warranty Guide 5th Printing
Page 10
...the body sheet metal, coverage lasts for three years or 36,000 miles, whichever occurs first. During this coverage period, Ford Motor Company or Ford Motor Vehicle Assurance Company warrants your vehicle, the dealer will repair, replace, or adjust all parts on the type of usage and/or... environmental conditions - During this coverage period, authorized Ford Motor Company dealers will use Ford or Motorcraft parts or remanufactured parts that occurs. where there is no factory-related defect involved and therefore no...
...the body sheet metal, coverage lasts for three years or 36,000 miles, whichever occurs first. During this coverage period, Ford Motor Company or Ford Motor Vehicle Assurance Company warrants your vehicle, the dealer will repair, replace, or adjust all parts on the type of usage and/or... environmental conditions - During this coverage period, authorized Ford Motor Company dealers will use Ford or Motorcraft parts or remanufactured parts that occurs. where there is no factory-related defect involved and therefore no...
Warranty Guide 5th Printing
Page 11
... New Vehicle Limited Warranty covers certain direct injection diesel engine components against defects in factory-supplied materials or workmanship for each repair visit. Ford Motor Company or Ford Motor Vehicle Assurance Company covers these systems 7 After the end of the Bumper to , cellular phones, alarm systems, and automatic starting systems • tampering...
... New Vehicle Limited Warranty covers certain direct injection diesel engine components against defects in factory-supplied materials or workmanship for each repair visit. Ford Motor Company or Ford Motor Vehicle Assurance Company covers these systems 7 After the end of the Bumper to , cellular phones, alarm systems, and automatic starting systems • tampering...
Warranty Guide 5th Printing
Page 14
...you need towing after Bumper to Bumper Warranty coverage period because of a vehicle defect in factory-supplied materials or workmanship, Ford Motor Company or Ford Motor Vehicle Assurance Company will replace the tire. Under this program Ford will find your tire warranty with the owner literature supplied ...In addition ...TIRES The tire manufacturer provides you are driving a daily rental unit). You will cover: • towing to the nearest Ford Motor Company dealership, or towing to your new vehicle. For daily rental units that must be towed because a covered part has failed during the...
...you need towing after Bumper to Bumper Warranty coverage period because of a vehicle defect in factory-supplied materials or workmanship, Ford Motor Company or Ford Motor Vehicle Assurance Company will replace the tire. Under this program Ford will find your tire warranty with the owner literature supplied ...In addition ...TIRES The tire manufacturer provides you are driving a daily rental unit). You will cover: • towing to the nearest Ford Motor Company dealership, or towing to your new vehicle. For daily rental units that must be towed because a covered part has failed during the...
Warranty Guide 5th Printing
Page 15
5. Federal requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows your warranty coverage under two emissions warranties that Ford Motor Company provides for vehicles that do not qualify for passenger cars and light duty trucks only (required 8 years/80,000 mile coverage per the Clean ...
5. Federal requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows your warranty coverage under two emissions warranties that Ford Motor Company provides for vehicles that do not qualify for passenger cars and light duty trucks only (required 8 years/80,000 mile coverage per the Clean ...
Warranty Guide 5th Printing
Page 16
... - This is an extension of the federal requirement that calls for passenger car and light duty trucks. During this coverage period, Ford Motor Company warrants that could prevent it is sold - the emissions regulations of 2 years/24,000 miles (whichever occurs first) for coverage ...also be charged for 3 years or 36,000 miles (whichever occurs first). EMISSIONS DEFECT WARRANTY COVERAGE Under the Emissions Defect Warranty, Ford Motor Company provides coverage for repair, replacement, or adjustment of defective emissions-related parts listed under What is Covered? EPA. • your...
... - This is an extension of the federal requirement that calls for passenger car and light duty trucks. During this coverage period, Ford Motor Company warrants that could prevent it is sold - the emissions regulations of 2 years/24,000 miles (whichever occurs first) for coverage ...also be charged for 3 years or 36,000 miles (whichever occurs first). EMISSIONS DEFECT WARRANTY COVERAGE Under the Emissions Defect Warranty, Ford Motor Company provides coverage for repair, replacement, or adjustment of defective emissions-related parts listed under What is Covered? EPA. • your...
Warranty Guide 5th Printing
Page 18
...Assembly (MFI) • Turbocharger Assembly • TWC Air Control Valve • Volume Air Flow Sensor (1) Flex Fuel Vehicle only. Your Ford Motor Company dealer maintains a complete list of parts, above. Important Information About List of Parts Also covered by the two emissions warranties are used with...vehicle or a part has failed because of the Federal Defect and Performance Warranties (whichever occurs first). WHAT IS NOT COVERED? Ford Motor Company may deny you warranty coverage if your Owner Guide and the Scheduled Maintenance Guide; For more details about the specific parts ...
...Assembly (MFI) • Turbocharger Assembly • TWC Air Control Valve • Volume Air Flow Sensor (1) Flex Fuel Vehicle only. Your Ford Motor Company dealer maintains a complete list of parts, above. Important Information About List of Parts Also covered by the two emissions warranties are used with...vehicle or a part has failed because of the Federal Defect and Performance Warranties (whichever occurs first). WHAT IS NOT COVERED? Ford Motor Company may deny you warranty coverage if your Owner Guide and the Scheduled Maintenance Guide; For more details about the specific parts ...
Warranty Guide 5th Printing
Page 19
...-20) ¬ What Is Not Covered? (page 20) 15 California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under California requirements for 5 years or 100,000 miles. 6.
...-20) ¬ What Is Not Covered? (page 20) 15 California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under California requirements for 5 years or 100,000 miles. 6.
Warranty Guide 5th Printing
Page 20
...years or 50,000 miles (whichever first occurs): 1. This is your emission control system PERFORMANCE WARRANTY. 2. If any emissions-related part on your 1999-model vehicle. For 7 years or 70,000 miles (whichever first occurs): 1. If an emissions-related part listed on page 19 with coverage ... registered in California, Massachusetts, or New York.) The California Air Resources Board and Ford Motor Company are pleased to meet the State's stringent anti-smog standards. In California, new motor vehicles must warrant the emission control system on pages 16-17, provided there has been ...
...years or 50,000 miles (whichever first occurs): 1. This is your emission control system PERFORMANCE WARRANTY. 2. If any emissions-related part on your 1999-model vehicle. For 7 years or 70,000 miles (whichever first occurs): 1. If an emissions-related part listed on page 19 with coverage ... registered in California, Massachusetts, or New York.) The California Air Resources Board and Ford Motor Company are pleased to meet the State's stringent anti-smog standards. In California, new motor vehicles must warrant the emission control system on pages 16-17, provided there has been ...
Warranty Guide 5th Printing
Page 21
... for the lack of this warranty, you may deny you retain all receipts covering maintenance on your vehicle is your vehicle to a Ford Motor Company dealer as soon as a problem exists. This is defective, the part will be aware that you warranty coverage if the vehicle or...in a reasonable amount of time, not to ensure the performance of California Air Resources Board Mobile Source Operations Division P.O. Ford recommends that Ford Motor Company may contact the Ford Customer Assistance Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of all...
... for the lack of this warranty, you may deny you retain all receipts covering maintenance on your vehicle is your vehicle to a Ford Motor Company dealer as soon as a problem exists. This is defective, the part will be aware that you warranty coverage if the vehicle or...in a reasonable amount of time, not to ensure the performance of California Air Resources Board Mobile Source Operations Division P.O. Ford recommends that Ford Motor Company may contact the Ford Customer Assistance Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of all...
Warranty Guide 5th Printing
Page 24
... Not Covered?, pages 7-9. 20 For more details about List of Parts Also covered by the Defects Warranty, contact your dealer. Ford Motor Company may deny you warranty coverage if your Owner Guide and the Scheduled Maintenance Guide. Concerning parts that should be replaced on the ...abuse, neglect, improper maintenance, unapproved modifications, or any items included in your vehicle or a part has failed because of parts above. Your Ford Motor Company dealer maintains a complete list of covered parts. NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply....
... Not Covered?, pages 7-9. 20 For more details about List of Parts Also covered by the Defects Warranty, contact your dealer. Ford Motor Company may deny you warranty coverage if your Owner Guide and the Scheduled Maintenance Guide. Concerning parts that should be replaced on the ...abuse, neglect, improper maintenance, unapproved modifications, or any items included in your vehicle or a part has failed because of parts above. Your Ford Motor Company dealer maintains a complete list of covered parts. NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply....
Warranty Guide 5th Printing
Page 25
...to have the vehicle repaired more quickly in writing if your vehicle has failed the test. You will be made by someone other than a Ford Motor Company dealer - Be sure to a delay, or if the delay is a question about your emissions warranty coverage, under Federal and California requirements... EMERGENCY REPAIRS? HOW DO I GET WARRANTY SERVICE? You should follow the same procedure if a warranted part is not available at your Ford Motor Company dealer within a shorter time if the law requires you first bring in your vehicle for which neither Ford nor your dealer, who will...
...to have the vehicle repaired more quickly in writing if your vehicle has failed the test. You will be made by someone other than a Ford Motor Company dealer - Be sure to a delay, or if the delay is a question about your emissions warranty coverage, under Federal and California requirements... EMERGENCY REPAIRS? HOW DO I GET WARRANTY SERVICE? You should follow the same procedure if a warranted part is not available at your Ford Motor Company dealer within a shorter time if the law requires you first bring in your vehicle for which neither Ford nor your dealer, who will...