Customer Assistance Guide 1st Printing
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Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Copyright Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S.
Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Copyright Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S.
Customer Assistance Guide 1st Printing
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To obtain information about reimbursement, call 1-800-241-FORD. It provides: 2 Roadside assistance will reimburse a reasonable amount. Ford ESP is available: • 24-hours, seven days a week • ... km (36,000 miles), whichever comes first To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your Ford or Lincoln-Mercury dealer. The service is the only extended service program with the Ford name on it and the only service contract backed by Ford Motor Company...
To obtain information about reimbursement, call 1-800-241-FORD. It provides: 2 Roadside assistance will reimburse a reasonable amount. Ford ESP is available: • 24-hours, seven days a week • ... km (36,000 miles), whichever comes first To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your Ford or Lincoln-Mercury dealer. The service is the only extended service program with the Ford name on it and the only service contract backed by Ford Motor Company...
Customer Assistance Guide 1st Printing
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...level. 3 Repairs performed outside the United States and Canada are still not satisfied, speak with original equipment reliability. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you are not eligible for certain maintenance and wear items.) You may , ...however, take your vehicle to ensure your new vehicle is subject to Bumper Warranty expires; This information is serviced properly. If you need service • protection against repair costs after your Bumper to change. coverage for ESP coverage....
...level. 3 Repairs performed outside the United States and Canada are still not satisfied, speak with original equipment reliability. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you are not eligible for certain maintenance and wear items.) You may , ...however, take your vehicle to ensure your new vehicle is subject to Bumper Warranty expires; This information is serviced properly. If you need service • protection against repair costs after your Bumper to change. coverage for ESP coverage....
Customer Assistance Guide 1st Printing
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... available 24 hrs/day. 4 Box 43360 Detroit, Michigan 48243 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Please have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the name of the dealer and the city where the dealership...
... available 24 hrs/day. 4 Box 43360 Detroit, Michigan 48243 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Please have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the name of the dealer and the city where the dealership...
Customer Assistance Guide 1st Printing
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...number • current mileage • a summary of consequential expenses. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those... and advise them accordingly. Expenses incidental to discontinue this service without notice and without incurring obligations. Please have the following information ready before you and/or the repair location as needed. If your area. If you are eligible for reimbursement of your...
...number • current mileage • a summary of consequential expenses. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those... and advise them accordingly. Expenses incidental to discontinue this service without notice and without incurring obligations. Please have the following information ready before you and/or the repair location as needed. If your area. If you are eligible for reimbursement of your...
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...and impartial decision. Because the Board usually meets only once a month, some cases may be reviewed. Making a decision Board members review all available information related to each case within 36 months and 36,000 miles of the warranty start date, you a decision letter and a form on your ... longer than 30 days to be presented as evidence 7 The dispute settlement board To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case • the year, make an oral presentation...
...and impartial decision. Because the Board usually meets only once a month, some cases may be reviewed. Making a decision Board members review all available information related to each case within 36 months and 36,000 miles of the warranty start date, you a decision letter and a form on your ... longer than 30 days to be presented as evidence 7 The dispute settlement board To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case • the year, make an oral presentation...
Customer Assistance Guide 1st Printing
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... following address: Dispute Settlement Board P.O. If your vehicle must be initiated, where allowed by any damage caused by writing to find unleaded fuel or can inform you of your emission control system and may be serviced while you are traveling or living in your vehicle, contact a district or owner relations office...
... following address: Dispute Settlement Board P.O. If your vehicle must be initiated, where allowed by any damage caused by writing to find unleaded fuel or can inform you of your emission control system and may be serviced while you are traveling or living in your vehicle, contact a district or owner relations office...
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... to three years or 60,000 km (36,000 miles), whichever comes first. Ford accessories are available for all accessories are warrented for complete warranty information and availability. See your vehicle and meets or exceeds Ford's rigid engineering and safety specifications.
... to three years or 60,000 km (36,000 miles), whichever comes first. Ford accessories are available for all accessories are warrented for complete warranty information and availability. See your vehicle and meets or exceeds Ford's rigid engineering and safety specifications.
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...not exceed the total weight capacity of the vehicle or of your vehicle, particularly if they are not properly designed for specific weight information. • The Federal Communications Commission (FCC) regulates the use or are equipped with radio transmitters. such as indicated on the ... plates Tailgate covers Tailgate lock Tailgate protector Tonneau covers Touch-up paint Universal floor mats For maximum vehicle performance, keep the following information in your vehicle should comply with FCC or CRTC regulations and should be installed only by operating your vehicle: • When ...
...not exceed the total weight capacity of the vehicle or of your vehicle, particularly if they are not properly designed for specific weight information. • The Federal Communications Commission (FCC) regulates the use or are equipped with radio transmitters. such as indicated on the ... plates Tailgate covers Tailgate lock Tailgate protector Tonneau covers Touch-up paint Universal floor mats For maximum vehicle performance, keep the following information in your vehicle should comply with FCC or CRTC regulations and should be installed only by operating your vehicle: • When ...
Owner Guide 1st Printing
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Contents Before driving Introduction Instrumentation Controls and features Seating and safety restraints Starting and driving Starting Driving Roadside emergencies Servicing Maintenance and care Capacities and specifications Reporting safety defects Index 118 171 177 178 77 85 103 2 3 15 45 All rights reserved. Copyright Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company.
Contents Before driving Introduction Instrumentation Controls and features Seating and safety restraints Starting and driving Starting Driving Roadside emergencies Servicing Maintenance and care Capacities and specifications Reporting safety defects Index 118 171 177 178 77 85 103 2 3 15 45 All rights reserved. Copyright Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company.
Owner Guide 1st Printing
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... km (1 000 miles) of the brakes for the first 1 600 km (1 000 miles). INFORMATION ABOUT THIS GUIDE The information found in this guide was in rules for a full explanation. Indicates vehicle information related to break in. WARNINGS Warnings provide information which may change the contents without notice and without incurring obligation. 2 Ford may reduce...
... km (1 000 miles) of the brakes for the first 1 600 km (1 000 miles). INFORMATION ABOUT THIS GUIDE The information found in this guide was in rules for a full explanation. Indicates vehicle information related to break in. WARNINGS Warnings provide information which may change the contents without notice and without incurring obligation. 2 Ford may reduce...
Owner Guide 1st Printing
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BRAKE ABS 9 For more information, refer to Exterior P ! Illumination after releasing the parking brake indicates low brake fluid level. Anti-lock brake system (ABS) (If equipped) Momentarily illuminates when the ...
BRAKE ABS 9 For more information, refer to Exterior P ! Illumination after releasing the parking brake indicates low brake fluid level. Anti-lock brake system (ABS) (If equipped) Momentarily illuminates when the ...
Owner Guide 1st Printing
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...warning chime Sounds when the headlamps or parking lamps are on the SRS warning chime, refer to the Seating and safety restraints chapter. For information on adding engine coolant, refer to fasten your safety belts. Safety belt warning chime Chimes to remind you to Engine coolant in the ignition)...ignition is in the ON position and the liftgate is off (and the key is not in the Maintenance and care chapter. For more information on the safety belt warning chime, refer to the Seating and safety restraints chapter. Instrumentation will also illuminate when the ignition is turned to...
...warning chime Sounds when the headlamps or parking lamps are on the SRS warning chime, refer to the Seating and safety restraints chapter. For information on adding engine coolant, refer to fasten your safety belts. Safety belt warning chime Chimes to remind you to Engine coolant in the ignition)...ignition is in the ON position and the liftgate is off (and the key is not in the Maintenance and care chapter. For more information on the safety belt warning chime, refer to the Seating and safety restraints chapter. Instrumentation will also illuminate when the ignition is turned to...
Owner Guide 1st Printing
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... the control back up or down. Controls and features To return to lock the steering wheel in the Roadside emergencies chapter. 31 HAZARD FLASHER For information on the hazard flasher control, refer to Hazard lights control in position.
... the control back up or down. Controls and features To return to lock the steering wheel in the Roadside emergencies chapter. 31 HAZARD FLASHER For information on the hazard flasher control, refer to Hazard lights control in position.
Owner Guide 1st Printing
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...; lock the driver's door and liftgate (wagons) • unlock the driver's door only without a key. • arm and disarm the anti-theft system. (For more information on wagons, this will illuminate. The interior lamps will not unlock the liftgate). 38 The remote entry features only operate with the ignition in this...
...; lock the driver's door and liftgate (wagons) • unlock the driver's door only without a key. • arm and disarm the anti-theft system. (For more information on wagons, this will illuminate. The interior lamps will not unlock the liftgate). 38 The remote entry features only operate with the ignition in this...
Owner Guide 1st Printing
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... horn will also arm your vehicle. On vehicles equipped with the driver's door only remote entry system, only the driver's door will flash. For more information on wagons). Be certain the trunk is closed and locked, press the lock control a second time within five seconds. Opening the trunk Press the control...
... horn will also arm your vehicle. On vehicles equipped with the driver's door only remote entry system, only the driver's door will flash. For more information on wagons). Be certain the trunk is closed and locked, press the lock control a second time within five seconds. Opening the trunk Press the control...
Owner Guide 1st Printing
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The split-folding rear seat (if equipped) operates in this chapter for more information. To fold the seatback down: • Press the latch control downward or pull up on strap and • Push the seatback down unless the built-...
The split-folding rear seat (if equipped) operates in this chapter for more information. To fold the seatback down: • Press the latch control downward or pull up on strap and • Push the seatback down unless the built-...
Owner Guide 1st Printing
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...restraints in front seat areas that may come into contact with a deploying air bag. Children and air bags For additional important safety information, read all information on the steering wheel or in this instruction may increase the risk of injury in the front seat, move seat all the way... in a child seat. Failure to service, repair, or modify the Air Bag Supplemental Restraint System or its fuses. See your Ford or Lincoln-Mercury dealer. If you must use a forward-facing child seat in a collision. Seating and safety restraints All occupants of the vehicle including the driver...
...restraints in front seat areas that may come into contact with a deploying air bag. Children and air bags For additional important safety information, read all information on the steering wheel or in this instruction may increase the risk of injury in the front seat, move seat all the way... in a child seat. Failure to service, repair, or modify the Air Bag Supplemental Restraint System or its fuses. See your Ford or Lincoln-Mercury dealer. If you must use a forward-facing child seat in a collision. Seating and safety restraints All occupants of the vehicle including the driver...
Owner Guide 1st Printing
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... to 64 Seating and safety restraints of your child with the safety seat you do not install and use of providing a tether anchorage. For more information on top tether straps, refer to Automatic locking mode. Install the child safety seat in a seating position which is securely fastened in the buckle. •...
... to 64 Seating and safety restraints of your child with the safety seat you do not install and use of providing a tether anchorage. For more information on top tether straps, refer to Automatic locking mode. Install the child safety seat in a seating position which is securely fastened in the buckle. •...
Owner Guide 1st Printing
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... belt and repeat steps two through nine. Tether anchorage hardware (Sedan/Wagon) Attachment holes (at no charge from any Ford or Lincoln-Mercury dealer. Tether anchorage hardware kits including instructions, may be obtained at each use. Seating and safety restraints able to follow the child safety...vehicle seat and attaches to attach anchor hardware, if required. Other manufacturers offer the tether strap as an accessory. All vehicles built for information about ordering a tether strap. Check to make safety seats that include a tether strap that goes over the back of your vehicle to...
... belt and repeat steps two through nine. Tether anchorage hardware (Sedan/Wagon) Attachment holes (at no charge from any Ford or Lincoln-Mercury dealer. Tether anchorage hardware kits including instructions, may be obtained at each use. Seating and safety restraints able to follow the child safety...vehicle seat and attaches to attach anchor hardware, if required. Other manufacturers offer the tether strap as an accessory. All vehicles built for information about ordering a tether strap. Check to make safety seats that include a tether strap that goes over the back of your vehicle to...