Customer Assistance Guide 1st Printing
Page 6
...no longer in the DSB brochure and mail it to the address provided on which applicable new vehicle limited warranties have your case reviewed you will receive an acknowledgment indicating: • the file number assigned to your application • the toll-free phone number...this time. 6 Eligibility may differ according to state law. Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are chosen because of your application are not eligible. For example, see the unique brochures ...
...no longer in the DSB brochure and mail it to the address provided on which applicable new vehicle limited warranties have your case reviewed you will receive an acknowledgment indicating: • the file number assigned to your application • the toll-free phone number...this time. 6 Eligibility may differ according to state law. Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are chosen because of your application are not eligible. For example, see the unique brochures ...
Customer Assistance Guide 1st Printing
Page 7
...is within 40 days of the warranty start date, you have the right to make , model, and Vehicle Identification Number (VIN) listed on consumers who sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken by ... all documents and maintenance or repair orders relevant to you a decision letter and a form on the application. Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at the dealership(s) • a description of the action you ...
...is within 40 days of the warranty start date, you have the right to make , model, and Vehicle Identification Number (VIN) listed on consumers who sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken by ... all documents and maintenance or repair orders relevant to you a decision letter and a form on the application. Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at the dealership(s) • a description of the action you ...