Customer Assistance Guide 1st Printing
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Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Copyright
Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Copyright
Customer Assistance Guide 1st Printing
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...purchasing a Ford Extended Service Plan (Ford ESP). FORD EXTENDED SERVICE PLAN You can get more protection for your Ford or Lincoln-Mercury dealer. It provides: 2 Roadside assistance will reimburse a reasonable amount. Should you need roadside assistance GETTING ROADSIDE ASSISTANCE To fully ... exclusions apply, such as impound towing or repossession). Ford ESP is an optional service contract, backed and administered by Ford Motor Company. To receive roadside assistance, call 1-800-241-FORD. Using roadside assistance Complete the roadside assistance identification card (found ...
...purchasing a Ford Extended Service Plan (Ford ESP). FORD EXTENDED SERVICE PLAN You can get more protection for your Ford or Lincoln-Mercury dealer. It provides: 2 Roadside assistance will reimburse a reasonable amount. Should you need roadside assistance GETTING ROADSIDE ASSISTANCE To fully ... exclusions apply, such as impound towing or repossession). Ford ESP is an optional service contract, backed and administered by Ford Motor Company. To receive roadside assistance, call 1-800-241-FORD. Using roadside assistance Complete the roadside assistance identification card (found ...
Customer Assistance Guide 1st Printing
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...be resolved at the dealership, speak with the service manager. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to the selling dealership because they have a vested interest in various time-and-mileage combinations. You may... or general manager of more than 5,100 participating Ford Motor Company dealers. and • other benefits during the warranty period (such as: reimbursement for complete details about Ford ESP coverage. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing...
...be resolved at the dealership, speak with the service manager. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to the selling dealership because they have a vested interest in various time-and-mileage combinations. You may... or general manager of more than 5,100 participating Ford Motor Company dealers. and • other benefits during the warranty period (such as: reimbursement for complete details about Ford ESP coverage. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing...
Customer Assistance Guide 1st Printing
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... are independent of your vehicle • the vehicle identification number (VIN) listed on your vehicle needs service, or if you need more help you: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Box 43360 Detroit, Michigan 48243 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Please...
... are independent of your vehicle • the vehicle identification number (VIN) listed on your vehicle needs service, or if you need more help you: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Box 43360 Detroit, Michigan 48243 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Please...
Customer Assistance Guide 1st Printing
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...Motor Company vehicles The Dispute Settlement Board may not be available in your concern fully to the warranty complaint being reviewed are eligible for reimbursement of consequential expenses. Expenses incidental to the service writer. Unresolved service or product performance complaints on Ford, Mercury... and Lincoln cars and Ford and Mercury light trucks which are within the terms of your concern When you arrive at the most appropriate repair...
...Motor Company vehicles The Dispute Settlement Board may not be available in your concern fully to the warranty complaint being reviewed are eligible for reimbursement of consequential expenses. Expenses incidental to the service writer. Unresolved service or product performance complaints on Ford, Mercury... and Lincoln cars and Ford and Mercury light trucks which are within the terms of your concern When you arrive at the most appropriate repair...
Customer Assistance Guide 1st Printing
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... • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are not eligible. Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are no longer in the DSB brochure and mail it...
... • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are not eligible. Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are no longer in the DSB brochure and mail it...
Customer Assistance Guide 1st Printing
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... who sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken by Ford Motor Company. Oral presentations may also be reviewed. The decisions of the Board are free to pursue other remedies available to them under state or federal...letter of explanation will be presented as evidence 7 Board decisions may take longer than 30 days to be requested by the dealer(s) and Ford Motor Company • the names (if known) of all the people you contacted at the dealership(s) • a description of the action you .
... who sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken by Ford Motor Company. Oral presentations may also be reviewed. The decisions of the Board are free to pursue other remedies available to them under state or federal...letter of explanation will be presented as evidence 7 Board decisions may take longer than 30 days to be requested by the dealer(s) and Ford Motor Company • the names (if known) of all the people you contacted at the dealership(s) • a description of the action you .
Customer Assistance Guide 1st Printing
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...get fuel with an anti-knock index lower than is not responsible for the hearing impaired: 1-800-232-5952 or by law. Ford Motor Company is recommended for your vehicle, contact a district or owner relations office before you leave the U.S. If your vehicle back into the...Dispute Settlement Board P.O. Box 5120 Southfield, MI 48086-5120 You may also contact the Customer Assistance Center at the following address: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Before exporting your emission control system and may also result in Central or South America, ...
...get fuel with an anti-knock index lower than is not responsible for the hearing impaired: 1-800-232-5952 or by law. Ford Motor Company is recommended for your vehicle, contact a district or owner relations office before you leave the U.S. If your vehicle back into the...Dispute Settlement Board P.O. Box 5120 Southfield, MI 48086-5120 You may also contact the Customer Assistance Center at the following address: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Before exporting your emission control system and may also result in Central or South America, ...
Customer Assistance Guide 1st Printing
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... automotive needs; These quality accessories have been specifically engineered to fulfill your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. Telephone: (313) 594-4857 FAX: (313) 390-0804 If you are custom designed to complement the style... available from high quality materials 9 they can direct you buy your local authorized Ford or Lincoln-Mercury dealer. If you to clean your vehicle. Accessories FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A.
... automotive needs; These quality accessories have been specifically engineered to fulfill your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. Telephone: (313) 594-4857 FAX: (313) 390-0804 If you are custom designed to complement the style... available from high quality materials 9 they can direct you buy your local authorized Ford or Lincoln-Mercury dealer. If you to clean your vehicle. Accessories FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A.
Owner Guide 1st Printing
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Copyright Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Contents Before driving Introduction Instrumentation Controls and features Seating and safety restraints Starting and driving Starting Driving Roadside emergencies Servicing Maintenance and care Capacities and specifications Reporting safety defects Index 107 142 148 149 77 82 94 2 3 23 57 All rights reserved.
Copyright Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Contents Before driving Introduction Instrumentation Controls and features Seating and safety restraints Starting and driving Starting Driving Roadside emergencies Servicing Maintenance and care Capacities and specifications Reporting safety defects Index 107 142 148 149 77 82 94 2 3 23 57 All rights reserved.
Owner Guide 1st Printing
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... shoulder belts on the child. If you put in your vehicle. To improve the fit of your child with your vehicle. Carefully follow all Federal motor vehicle safety standards. You may wish to all of the child. A belt-positioning booster should wear the lap and shoulder belt. Moving the child closer...
... shoulder belts on the child. If you put in your vehicle. To improve the fit of your child with your vehicle. Carefully follow all Federal motor vehicle safety standards. You may wish to all of the child. A belt-positioning booster should wear the lap and shoulder belt. Moving the child closer...
Owner Guide 1st Printing
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.... Anti-lock brake system (ABS) (if equipped) On vehicles equipped with loss of front braking traction. 82 The wheels are prevented from the hydraulic pump motor and pulsation in the pedal may emit occasional or intermittent squeal or groan noises when the brakes are self-adjusting. If the vehicle has continuous...
.... Anti-lock brake system (ABS) (if equipped) On vehicles equipped with loss of front braking traction. 82 The wheels are prevented from the hydraulic pump motor and pulsation in the pedal may emit occasional or intermittent squeal or groan noises when the brakes are self-adjusting. If the vehicle has continuous...
Owner Guide 1st Printing
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... push further on every time you may allow excess wheel spin to "dig" the vehicle out a enable a successful "rocking" maneuver. This may hear an electric motor type of the system will function normally during a Traction Control system event. The Traction Control system will still control wheels from OFF to...
... push further on every time you may allow excess wheel spin to "dig" the vehicle out a enable a successful "rocking" maneuver. This may hear an electric motor type of the system will function normally during a Traction Control system event. The Traction Control system will still control wheels from OFF to...
Owner Guide 1st Printing
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... Module (PCM) Power Diode, Ignition Coils 97 Fuse/Relay Fuse Amp Description Location Rating 1 15A Hazard Flasher, Stop Lamps 2 30A Wiper Control Module, Windshield Wiper Motor 3 - Roadside emergencies 18 17 16 12 13 15 11 14 10 9 8 7 3 6 2 5 4 1 The fuses are coded as follows.
... Module (PCM) Power Diode, Ignition Coils 97 Fuse/Relay Fuse Amp Description Location Rating 1 15A Hazard Flasher, Stop Lamps 2 30A Wiper Control Module, Windshield Wiper Motor 3 - Roadside emergencies 18 17 16 12 13 15 11 14 10 9 8 7 3 6 2 5 4 1 The fuses are coded as follows.
Owner Guide 1st Printing
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... 8 15A Lighting Control Module, Power Mirrors, Remote Keyless Entry, Clock Memory, Radio Memory, Electronic Automatic Temperature Control (EATC), Power Seats, Power Windows, SecuriLock 9 30A Blower Motor, A/C-Heater Mode Switch 10 10A Air Bag Module 11 5A Radio 12 18A CB Lighting Control Module, Flash-to the Power Distribution Box before servicing...
... 8 15A Lighting Control Module, Power Mirrors, Remote Keyless Entry, Clock Memory, Radio Memory, Electronic Automatic Temperature Control (EATC), Power Seats, Power Windows, SecuriLock 9 30A Blower Motor, A/C-Heater Mode Switch 10 10A Air Bag Module 11 5A Radio 12 18A CB Lighting Control Module, Flash-to the Power Distribution Box before servicing...
Owner Guide 1st Printing
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When calling for a tow truck, tell the operator what kind of vehicle you are a member, your roadside assistance center. Ford Motor Company has not developed or approved a T-hook or slingbelt towing procedure. Have your tow truck driver refer to this manual for proper hook-...Roadside emergencies WRECKER TOWING If you need to have your vehicle towed, contact a professional towing service or, if you have. It is available from Ford Motor Company for your vehicle be turned to the OFF position. Do not tow with a wheel lift or flatbed equipment. A towing manual is recommended that ...
When calling for a tow truck, tell the operator what kind of vehicle you are a member, your roadside assistance center. Ford Motor Company has not developed or approved a T-hook or slingbelt towing procedure. Have your tow truck driver refer to this manual for proper hook-...Roadside emergencies WRECKER TOWING If you need to have your vehicle towed, contact a professional towing service or, if you have. It is available from Ford Motor Company for your vehicle be turned to the OFF position. Do not tow with a wheel lift or flatbed equipment. A towing manual is recommended that ...
Owner Guide 1st Printing
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... ranges, add only certified engine oil of the recommended viscosity. Put the indicator back in this certification mark. Adding engine oil 1. Use SAE 5W-30 motor oil certified for this chapter. 2. Check the engine oil. Ford oil specification is fully seated. Make sure the oil level is not within the MIN...
... ranges, add only certified engine oil of the recommended viscosity. Put the indicator back in this certification mark. Adding engine oil 1. Use SAE 5W-30 motor oil certified for this chapter. 2. Check the engine oil. Ford oil specification is fully seated. Make sure the oil level is not within the MIN...
Owner Guide 1st Printing
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...cooling system for leaks if you have to avoid personal injury: 1. When the engine is an optimized formula that Ford and Lincoln-Mercury dealers use of an improper coolant may harm your vehicle's cooling system can hold, refer to Refill capacities in Ford cooling systems...your vehicle's engine cooling system. Ford Premium Engine Coolant is cool, wrap a thick cloth around the cap. Recycled engine coolant Ford Motor Company recommends that will protect all coolant recycling processes produce coolant which meets Ford specification ESE-M97B44-A, and use alcohol or methanol antifreeze ...
...cooling system for leaks if you have to avoid personal injury: 1. When the engine is an optimized formula that Ford and Lincoln-Mercury dealers use of an improper coolant may harm your vehicle's cooling system can hold, refer to Refill capacities in Ford cooling systems...your vehicle's engine cooling system. Ford Premium Engine Coolant is cool, wrap a thick cloth around the cap. Recycled engine coolant Ford Motor Company recommends that will protect all coolant recycling processes produce coolant which meets Ford specification ESE-M97B44-A, and use alcohol or methanol antifreeze ...
Owner Guide 1st Printing
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... on a specified government test course. Temperature A B C The temperature grades are A, B, and C, and they represent the tire's ability to dissipate heat when tested under the Federal Motor Vehicle Safety Standard No. 109. The grade C corresponds to a level of heat and its ability to stop on wet pavement as measured under controlled conditions...
... on a specified government test course. Temperature A B C The temperature grades are A, B, and C, and they represent the tire's ability to dissipate heat when tested under the Federal Motor Vehicle Safety Standard No. 109. The grade C corresponds to a level of heat and its ability to stop on wet pavement as measured under controlled conditions...
Owner Guide 1st Printing
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... turn off the ignition while your vehicle to its emissions system. The scheduled maintenance items listed in your "Service Guide" performed according to genuine Ford Motor Company parts in dry grass or other dry ground cover. Lumination of the charging system warning light, "Check Engine" light or the temperature warning light...
... turn off the ignition while your vehicle to its emissions system. The scheduled maintenance items listed in your "Service Guide" performed according to genuine Ford Motor Company parts in dry grass or other dry ground cover. Lumination of the charging system warning light, "Check Engine" light or the temperature warning light...