Customer Assistance Guide 1st Printing
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Copyright Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S.
Copyright Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S.
Customer Assistance Guide 1st Printing
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... (found in the Owner Guide portfolio in the glove compartment) and place it and the only service contract backed by Ford Motor Company. To obtain information about reimbursement, call 1-800-241-FORD. To receive roadside assistance, call 1-800-241-FORD. It provides: 2 Roadside assistance will reimburse a reasonable amount. Ford ESP is... Ford name on it in the mud or snow, are stranded. FORD EXTENDED SERVICE PLAN You can get more protection for your Ford or Lincoln-Mercury dealer.
... (found in the Owner Guide portfolio in the glove compartment) and place it and the only service contract backed by Ford Motor Company. To obtain information about reimbursement, call 1-800-241-FORD. To receive roadside assistance, call 1-800-241-FORD. It provides: 2 Roadside assistance will reimburse a reasonable amount. Ford ESP is... Ford name on it in the mud or snow, are stranded. FORD EXTENDED SERVICE PLAN You can get more protection for your Ford or Lincoln-Mercury dealer.
Customer Assistance Guide 1st Printing
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...general manager of more than 5,100 participating Ford Motor Company dealers. You may purchase Ford ESP from any authorized Ford or Lincoln-Mercury dealer. Your dealer has factory-trained technicians and the latest diagnostic equipment to any participating Ford Motor Company dealer. If you ...fit your concern will be tailored to change. Each plan can be resolved at the dealership, speak with original equipment reliability. This information is serviced properly. In most cases, your own driving needs, including reimbursement benefits for ESP coverage. GETTING THE SERVICE YOU NEED...
...general manager of more than 5,100 participating Ford Motor Company dealers. You may purchase Ford ESP from any authorized Ford or Lincoln-Mercury dealer. Your dealer has factory-trained technicians and the latest diagnostic equipment to any participating Ford Motor Company dealer. If you ...fit your concern will be tailored to change. Each plan can be resolved at the dealership, speak with original equipment reliability. This information is serviced properly. In most cases, your own driving needs, including reimbursement benefits for ESP coverage. GETTING THE SERVICE YOU NEED...
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... by certain state laws. Box 43360 Detroit, Michigan 48243 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Please have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the name of the dealer and the city where the dealership...
... by certain state laws. Box 43360 Detroit, Michigan 48243 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Please have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the name of the dealer and the city where the dealership...
Customer Assistance Guide 1st Printing
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...repair location, explain your concern fully to the service writer. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of qualifying Ford Motor Company vehicles The Dispute Settlement Board may not be... appropriate repair location in all states. What kinds of your concern When you and/or the repair location as needed. Please have the following information ready before you call: • vehicle identification number • current mileage • a summary of cases does the Board review? If...
...repair location, explain your concern fully to the service writer. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of qualifying Ford Motor Company vehicles The Dispute Settlement Board may not be... appropriate repair location in all states. What kinds of your concern When you and/or the repair location as needed. Please have the following information ready before you call: • vehicle identification number • current mileage • a summary of cases does the Board review? If...
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Making a decision Board members review all available information related to each case within 36 months and 36,000 miles of the warranty start date, you a decision letter and a form on which to accept ... • a brief summary of the action taken by Ford Motor Company. The dispute settlement board To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case • the year, make an oral presentation before the Board...
Making a decision Board members review all available information related to each case within 36 months and 36,000 miles of the warranty start date, you a decision letter and a form on which to accept ... • a brief summary of the action taken by Ford Motor Company. The dispute settlement board To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case • the year, make an oral presentation before the Board...
Customer Assistance Guide 1st Printing
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... traveling or living in subsequent legal proceedings that may also contact the Customer Assistance Center at the following address: Dispute Settlement Board P.O. These officials can inform you of your emission control system and may also result in difficulty importing your vehicle to find unleaded fuel or can only get fuel with...
... traveling or living in subsequent legal proceedings that may also contact the Customer Assistance Center at the following address: Dispute Settlement Board P.O. These officials can inform you of your emission control system and may also result in difficulty importing your vehicle to find unleaded fuel or can only get fuel with...
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... available for all models. See your vehicle and meets or exceeds Ford's rigid engineering and safety specifications. Ford accessories for your dealer for complete warranty information and availability. Safety Remote keyless entry Styled wheel protector locks Vehicle security systems Comfort and convenience Air conditioner Air filtration systems Cargo nets Cargo organizers...
... available for all models. See your vehicle and meets or exceeds Ford's rigid engineering and safety specifications. Ford accessories for your dealer for complete warranty information and availability. Safety Remote keyless entry Styled wheel protector locks Vehicle security systems Comfort and convenience Air conditioner Air filtration systems Cargo nets Cargo organizers...
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... may be damaged or their performance may be installed only by operating your dealer for automotive use or are not properly designed for specific weight information. • The Federal Communications Commission (FCC) regulates the use of mobile communications systems - When operated, such systems may harm the operation of your vehicle...Step/sill plates Tailgate covers Tailgate lock Tailgate protector Tonneau covers Touch-up paint Universal floor mats For maximum vehicle performance, keep the following information in your vehicle should comply with radio transmitters. Consult your 12
... may be damaged or their performance may be installed only by operating your dealer for automotive use or are not properly designed for specific weight information. • The Federal Communications Commission (FCC) regulates the use of mobile communications systems - When operated, such systems may harm the operation of your vehicle...Step/sill plates Tailgate covers Tailgate lock Tailgate protector Tonneau covers Touch-up paint Universal floor mats For maximum vehicle performance, keep the following information in your vehicle should comply with radio transmitters. Consult your 12
Owner Guide 1st Printing
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Contents Before driving Introduction Instrumentation Controls and features Seating and safety restraints Starting and driving Starting Driving Roadside emergencies Servicing Maintenance and care Capacities and specifications Reporting safety defects Index 107 142 148 149 77 82 94 2 3 23 57 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Copyright
Contents Before driving Introduction Instrumentation Controls and features Seating and safety restraints Starting and driving Starting Driving Roadside emergencies Servicing Maintenance and care Capacities and specifications Reporting safety defects Index 107 142 148 149 77 82 94 2 3 23 57 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Copyright
Owner Guide 1st Printing
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... concerns will follow. Ford may reduce the risk of the brakes for the first 1 600 km (1 000 miles). INFORMATION ABOUT THIS GUIDE The information found in this guide was in . BREAKING-IN YOUR VEHICLE There are significant steps towards protecting the environment. Read the... following section on Warnings for your vehicle and its equipment. Indicates vehicle information related to others, your vehicle. During the first 1 600 km (1 000 miles) of waste cleaning and lubrication materials are no...
... concerns will follow. Ford may reduce the risk of the brakes for the first 1 600 km (1 000 miles). INFORMATION ABOUT THIS GUIDE The information found in this guide was in . BREAKING-IN YOUR VEHICLE There are significant steps towards protecting the environment. Read the... following section on Warnings for your vehicle and its equipment. Indicates vehicle information related to others, your vehicle. During the first 1 600 km (1 000 miles) of waste cleaning and lubrication materials are no...
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AIR BAG 8 If the light fails to illuminate, continues to the Seating and safety restraints chapter. For more information, refer to flash or remains on or continues to flash, the ABS needs to be inspected immediately. If the light does not illuminate momentarily at ...
AIR BAG 8 If the light fails to illuminate, continues to the Seating and safety restraints chapter. For more information, refer to flash or remains on or continues to flash, the ABS needs to be inspected immediately. If the light does not illuminate momentarily at ...
Owner Guide 1st Printing
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... flashes when you if the air suspension needs repair or if the air suspension switch is running or hot. Refer to the Driving chapter. For information on when the transmission control switch is on after the vehicle warms up, have your vehicle serviced. Instrumentation Engine coolant temperature Illuminates when the engine...
... flashes when you if the air suspension needs repair or if the air suspension switch is running or hot. Refer to the Driving chapter. For information on when the transmission control switch is on after the vehicle warms up, have your vehicle serviced. Instrumentation Engine coolant temperature Illuminates when the engine...
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... applying and releasing the brakes and adjusting the engine characteristics to the Seating and safety restraints chapter. Supplemental restraint system (SRS) warning chime For information on , the ignition is off (and the key is not in the OFF/LOCK or ACC position and either front door is opened . ... indicator comes on the safety belt warning chime, refer to fasten your safety belts. Turn signal chime Sounds when the turn . 11 For information on or stays lit, either front door is left in the ignition in the ignition) and either : • the Traction Control system...
... applying and releasing the brakes and adjusting the engine characteristics to the Seating and safety restraints chapter. Supplemental restraint system (SRS) warning chime For information on , the ignition is off (and the key is not in the OFF/LOCK or ACC position and either front door is opened . ... indicator comes on the safety belt warning chime, refer to fasten your safety belts. Turn signal chime Sounds when the turn . 11 For information on or stays lit, either front door is left in the ignition in the ignition) and either : • the Traction Control system...
Owner Guide 1st Printing
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Instrumentation • Optional instrument cluster S km km/h MPH Odometer Registers the total kilometers (miles) of the vehicle. • Standard instrument cluster 20 10 50 40 60 80 60 70 100 120 80 140 90 160 30 40 20 0000000 100 110 120 180 0 0 0 MPH 0 km/h 200 • Optional instrument cluster S km km/h MPH Refer to Electronic Message Center for information on how to switch the display from metric to English measurements. 14
Instrumentation • Optional instrument cluster S km km/h MPH Odometer Registers the total kilometers (miles) of the vehicle. • Standard instrument cluster 20 10 50 40 60 80 60 70 100 120 80 140 90 160 30 40 20 0000000 100 110 120 180 0 0 0 MPH 0 km/h 200 • Optional instrument cluster S km km/h MPH Refer to Electronic Message Center for information on how to switch the display from metric to English measurements. 14
Owner Guide 1st Printing
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... driving, have your DIST TO AVG INST EMPTY ECON ECON average speed in miles per hour or TRIP TRIP AVG kilometers per hour. For more information on the air suspension system, refer to display your vehicle serviced. If the light does not come on when the TCS is on, the transmission...
... driving, have your DIST TO AVG INST EMPTY ECON ECON average speed in miles per hour or TRIP TRIP AVG kilometers per hour. For more information on the air suspension system, refer to display your vehicle serviced. If the light does not come on when the TCS is on, the transmission...
Owner Guide 1st Printing
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... sure that lacks safety stop and reverse, does not meet current U.S. Follow steps 2 through 4 to prevent potential harm or damage. federal safety standards. For more information on the HomeLink Universal Transmitter. Hold the end of the new frequency signal. 5. Do not use the HomeLink Universal Transmitter with any garage...
... sure that lacks safety stop and reverse, does not meet current U.S. Follow steps 2 through 4 to prevent potential harm or damage. federal safety standards. For more information on the HomeLink Universal Transmitter. Hold the end of the new frequency signal. 5. Do not use the HomeLink Universal Transmitter with any garage...
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... out. Theft indicator The theft indicator on for reprogramming if: • a transmitter is turned to RUN or START, the theft indicator will light for more information. Your vehicle's engine can be started with the two special SecuriLock electronically coded keys provided with your vehicle. If the theft indicator stays on...
... out. Theft indicator The theft indicator on for reprogramming if: • a transmitter is turned to RUN or START, the theft indicator will light for more information. Your vehicle's engine can be started with the two special SecuriLock electronically coded keys provided with your vehicle. If the theft indicator stays on...
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... middle of the same number or presents them in this chapter for three seconds and then go out. The theft indicator will light for more information. KEYLESS ENTRY SYSTEM With the keyless entry keypad, you can easily figure out these types of step 1. 3. If failure repeats, bring your vehicle to confirm...
... middle of the same number or presents them in this chapter for three seconds and then go out. The theft indicator will light for more information. KEYLESS ENTRY SYSTEM With the keyless entry keypad, you can easily figure out these types of step 1. 3. If failure repeats, bring your vehicle to confirm...
Owner Guide 1st Printing
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... take to properly position yourself away from the airbag: • Move your Ford or Lincoln-Mercury dealer. Placing objects on or over the air bag module. Children and air bags For additional important safety information, read all information on or over the air bag inflation area may increase the risk of injury in...
... take to properly position yourself away from the airbag: • Move your Ford or Lincoln-Mercury dealer. Placing objects on or over the air bag module. Children and air bags For additional important safety information, read all information on or over the air bag inflation area may increase the risk of injury in...