Customer Assistance Guide 1st Printing
Page 5
... under the warranty dispute • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute ...Complaints involving vehicles in all warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks under the new vehicle limited warranty that have expired...those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for California and Wisconsin purchasers/lessees. The Board consists of cases does the Board...
... under the warranty dispute • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute ...Complaints involving vehicles in all warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks under the new vehicle limited warranty that have expired...those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for California and Wisconsin purchasers/lessees. The Board consists of cases does the Board...