Customer Assistance Guide 1st Printing
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... Towncar BROCHURE 6/3/03 4:58 PM Page 1 THE LINCOLN COMMITMENT ® It is a comprehensive owner benefits package designed to provide you with services to read this booklet, become familiar with the benefits of the Lincoln Commitment,® and then take full advantage of them. The Lincoln Commitment ... off with you the many benefits of the Lincoln Commitment.® We encourage you have any questions or concerns, please call 1 800 521-4140. 1. you also took delivery of owning a Lincoln vehicle. If you to support your new Lincoln, you took with more than a fine luxury...
... Towncar BROCHURE 6/3/03 4:58 PM Page 1 THE LINCOLN COMMITMENT ® It is a comprehensive owner benefits package designed to provide you with services to read this booklet, become familiar with the benefits of the Lincoln Commitment,® and then take full advantage of them. The Lincoln Commitment ... off with you the many benefits of the Lincoln Commitment.® We encourage you have any questions or concerns, please call 1 800 521-4140. 1. you also took delivery of owning a Lincoln vehicle. If you to support your new Lincoln, you took with more than a fine luxury...
Customer Assistance Guide 1st Printing
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Contact your Lincoln require warranty service, Transportation Assistance gives you . 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 3 T R A N S P O RTAT I O N A S S I S TA N C E 3 4 6 7 9 10 11 14 Should your dealer for you peace of alternate transportation, and may even cover the cost completely. ...
Contact your Lincoln require warranty service, Transportation Assistance gives you . 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 3 T R A N S P O RTAT I O N A S S I S TA N C E 3 4 6 7 9 10 11 14 Should your dealer for you peace of alternate transportation, and may even cover the cost completely. ...
Customer Assistance Guide 1st Printing
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... member. 3 Roadside Assistance is available for jump-starting or lock-out service. All Reimbu Claims 4. Towing of your vehicle to the nearest Ford or Lincoln Mercury dealership, regardless of knowing that Roadside Assistance will come to your vehicle. You have the peace of mind of why it needs to the... a flat tire). One tow per disablement. *Kansas residents are nationwide, including Canada and Mexico, for everything from a flat tire to owned vehicles. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 4 R O A D S I D E A S S I S TA N C E Call the hotline - 1 800 521-4140...
... member. 3 Roadside Assistance is available for jump-starting or lock-out service. All Reimbu Claims 4. Towing of your vehicle to the nearest Ford or Lincoln Mercury dealership, regardless of knowing that Roadside Assistance will come to your vehicle. You have the peace of mind of why it needs to the... a flat tire). One tow per disablement. *Kansas residents are nationwide, including Canada and Mexico, for everything from a flat tire to owned vehicles. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 4 R O A D S I D E A S S I S TA N C E Call the hotline - 1 800 521-4140...
Customer Assistance Guide 1st Printing
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... : The cost of towing equipment, storage fees, tire repair or any labor performed at www.Lincoln.com or call 1 800 521-4140 and a customer service representative will be sent to Lincoln Commitment ® Headquarters (address on h lease 0,000 Parts, gas (in lock-out service.... Should include: 1 A completed claim form, including your Lincoln to the nearest Ford or Lincoln Mercury dealership. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 5 ours a stance u have ance s, to d curs you r need Note: If you . 5....
... : The cost of towing equipment, storage fees, tire repair or any labor performed at www.Lincoln.com or call 1 800 521-4140 and a customer service representative will be sent to Lincoln Commitment ® Headquarters (address on h lease 0,000 Parts, gas (in lock-out service.... Should include: 1 A completed claim form, including your Lincoln to the nearest Ford or Lincoln Mercury dealership. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 5 ours a stance u have ance s, to d curs you r need Note: If you . 5....
Customer Assistance Guide 1st Printing
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... Maintenan The 2000-M Window 6. Bumper-to -Bumper Limited Warranty covers your dealer and, for complete details, the Lincoln Warranty Guide. 4 years/50,000 miles - 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 6 NEW-VEHICLE L I M I T E D WA R R A N T Y The Lincoln Bumper-to -Bumper 4 years/50,000 miles - You also receive a corrosion-perforated limited warranty providing coverage for...
... Maintenan The 2000-M Window 6. Bumper-to -Bumper Limited Warranty covers your dealer and, for complete details, the Lincoln Warranty Guide. 4 years/50,000 miles - 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 6 NEW-VEHICLE L I M I T E D WA R R A N T Y The Lincoln Bumper-to -Bumper 4 years/50,000 miles - You also receive a corrosion-perforated limited warranty providing coverage for...
Customer Assistance Guide 1st Printing
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...and you drive with the original in your vehicle is getting the proper maintenance. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 7 L I N C O L N C O M P L I M E N TA RY MAINTENANCE Lincoln Commitment ® helps you 'll protect your investment by following the Scheduled Maintenance Guide. The... Maintenance should be performed anytime within 1,000 miles before or after the scheduled service intervals. *Fleet sales are excluded from Lincoln Complimentary Maintenance coverage. 7. Your vehicle will perform at 5,000 mile intervals, or 6 months (whichever occurs first). Coverage ...
...and you drive with the original in your vehicle is getting the proper maintenance. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 7 L I N C O L N C O M P L I M E N TA RY MAINTENANCE Lincoln Commitment ® helps you 'll protect your investment by following the Scheduled Maintenance Guide. The... Maintenance should be performed anytime within 1,000 miles before or after the scheduled service intervals. *Fleet sales are excluded from Lincoln Complimentary Maintenance coverage. 7. Your vehicle will perform at 5,000 mile intervals, or 6 months (whichever occurs first). Coverage ...
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... - Change engine oil and filter - Rotate tires 8. Perform multi-point inspection - Perform multi-point inspection - 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 8 LI AS Backed by Lincoln Most importantly, Lincoln Complimentary Maintenance is backed by Lincoln and honored at any one of performance it was designed to provide, please follow this easy maintenance schedule...
... - Change engine oil and filter - Rotate tires 8. Perform multi-point inspection - Perform multi-point inspection - 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 8 LI AS Backed by Lincoln Most importantly, Lincoln Complimentary Maintenance is backed by Lincoln and honored at any one of performance it was designed to provide, please follow this easy maintenance schedule...
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... who will take a message and have any questions regarding your Lincoln or Lincoln Commitment,® just call the next business day. for all time zones, Monday through Friday, except holidays, and you'll speak to ...recorded message. nance is more than gh level follow 9. The Lincoln Commitment ® Hotline provides you with you until your questions or concerns are resolved. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 9 LINCOLN CUSTOMER A S S I S TA N C E C E N T E R If you ever have a Lincoln specialist return your call the Lincoln Commitment ® Hotline at 1800 521-4140.
... who will take a message and have any questions regarding your Lincoln or Lincoln Commitment,® just call the next business day. for all time zones, Monday through Friday, except holidays, and you'll speak to ...recorded message. nance is more than gh level follow 9. The Lincoln Commitment ® Hotline provides you with you until your questions or concerns are resolved. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 9 LINCOLN CUSTOMER A S S I S TA N C E C E N T E R If you ever have a Lincoln specialist return your call the Lincoln Commitment ® Hotline at 1800 521-4140.
Customer Assistance Guide 1st Printing
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That number is your key to call for the Lincoln Commitment ® Hotline or Roadside Assistance. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 10 LINCOLN OWNER CARD IM Your Lincoln Owner Card is 1 800 521-4140. This card, located in this booklet, contains the information and phone number you need to receiving the many benefits outlined in the back of this booklet. Dealer Refe Program Change-ofProcedure Claim Form 10.
That number is your key to call for the Lincoln Commitment ® Hotline or Roadside Assistance. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 10 LINCOLN OWNER CARD IM Your Lincoln Owner Card is 1 800 521-4140. This card, located in this booklet, contains the information and phone number you need to receiving the many benefits outlined in the back of this booklet. Dealer Refe Program Change-ofProcedure Claim Form 10.
Customer Assistance Guide 1st Printing
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... address change. Post Office Box 224688 Dallas, Texas 75222-4688 11. Completed claim forms should be mailed to notify us of a nearby dealership. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 11 I M P O RTA N T I N F O R M AT I O N the ocated n and Dealer Referral Program If you . at ... representative will supply one to you are away from home and need the services of a Lincoln dealer, call the Lincoln Commitment ® Hotline at www.Lincoln.com or call the Lincoln Commitment ® Hotline at 1 800 521-4140 to : Lincoln Commitment ® Headquarters Ford Auto Club, Inc.
... address change. Post Office Box 224688 Dallas, Texas 75222-4688 11. Completed claim forms should be mailed to notify us of a nearby dealership. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 11 I M P O RTA N T I N F O R M AT I O N the ocated n and Dealer Referral Program If you . at ... representative will supply one to you are away from home and need the services of a Lincoln dealer, call the Lincoln Commitment ® Hotline at www.Lincoln.com or call the Lincoln Commitment ® Hotline at 1 800 521-4140 to : Lincoln Commitment ® Headquarters Ford Auto Club, Inc.
Customer Assistance Guide 1st Printing
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...BROCHURE 6/3/03 4:58 PM Page 12 I M P O RTA N T I N F O R M AT I O N ( c o n 't ) Ford Auto Club Membership Agreement As a Lincoln owner, you are entitled to Roadside Assistance as provided by the Club, is valid for 4 years or 50,000 miles (whichever occurs first) from the original delivery date, if you purchased or leased a new Lincoln...rata refund of the unused portion calculated over the period of your agreement with any deductions. 12. to be entitled to Lincoln owners by Ford Auto Club, Inc. Note that this is to receive this membership, be canceled. If canceled, you ...
...BROCHURE 6/3/03 4:58 PM Page 12 I M P O RTA N T I N F O R M AT I O N ( c o n 't ) Ford Auto Club Membership Agreement As a Lincoln owner, you are entitled to Roadside Assistance as provided by the Club, is valid for 4 years or 50,000 miles (whichever occurs first) from the original delivery date, if you purchased or leased a new Lincoln...rata refund of the unused portion calculated over the period of your agreement with any deductions. 12. to be entitled to Lincoln owners by Ford Auto Club, Inc. Note that this is to receive this membership, be canceled. If canceled, you ...
Customer Assistance Guide 1st Printing
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...aware of this ahead of time so that we can have your membership number with the Club. The Vehicle Identification Number (VIN) of your Lincoln. Please make to us. Note: As part of our continuing effort to provide highquality service to our members, telephone calls between our employees... and/or recorded on the driver's side. mobile ical ith tance wners by our supervisory personnel. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 13 't) s s 3 The registered vehicle is your Lincoln appears on the top edge of the instrument panel next to the windshield on a random basis by hich, ...
...aware of this ahead of time so that we can have your membership number with the Club. The Vehicle Identification Number (VIN) of your Lincoln. Please make to us. Note: As part of our continuing effort to provide highquality service to our members, telephone calls between our employees... and/or recorded on the driver's side. mobile ical ith tance wners by our supervisory personnel. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 13 't) s s 3 The registered vehicle is your Lincoln appears on the top edge of the instrument panel next to the windshield on a random basis by hich, ...
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... Kansas 1117 S. Sahara Ave., #130 Las Vegas, NV 89102 New Mexico 1300 El Paso, Ste. Irving, TX 75039 Wisconsin 4206 E. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 14 OFFICES To fulfill requirements, certain states (indicated below) require that a list of Ford Auto Club, Inc. Cheyenne, ...WY 82001 However, if you have any questions or need additional information regarding Lincoln Commitment,® please call Lincoln Commitment ® Headquarters at 1 800 521-4140. Crain Hwy., #205A Glen Burnie, MD 21061 Massachusetts 639 Granite St., Ste. ...
... Kansas 1117 S. Sahara Ave., #130 Las Vegas, NV 89102 New Mexico 1300 El Paso, Ste. Irving, TX 75039 Wisconsin 4206 E. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 14 OFFICES To fulfill requirements, certain states (indicated below) require that a list of Ford Auto Club, Inc. Cheyenne, ...WY 82001 However, if you have any questions or need additional information regarding Lincoln Commitment,® please call Lincoln Commitment ® Headquarters at 1 800 521-4140. Crain Hwy., #205A Glen Burnie, MD 21061 Massachusetts 639 Granite St., Ste. ...
Customer Assistance Guide 1st Printing
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... from a defect in a non-Ford component, such as stated in your Scheduled Maintenance Guide for appropriate coverage. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 15 require owever, on the original factory limited warranty. The Maintenance Schedule examples show you the type...based on the schedules in your vehicle's needs as an aftermarket-installed turbocharger, are not covered. Since Maintenance needs vary by Lincoln Complimentary Maintenance is based on your vehicle's Scheduled Maintenance Guide. See your dealer or your copy of coverage provided. Coverage expires ...
... from a defect in a non-Ford component, such as stated in your Scheduled Maintenance Guide for appropriate coverage. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 15 require owever, on the original factory limited warranty. The Maintenance Schedule examples show you the type...based on the schedules in your vehicle's needs as an aftermarket-installed turbocharger, are not covered. Since Maintenance needs vary by Lincoln Complimentary Maintenance is based on your vehicle's Scheduled Maintenance Guide. See your dealer or your copy of coverage provided. Coverage expires ...
Customer Assistance Guide 1st Printing
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...BROCHURE 6/3/03 4:58 PM Page 16 C U S T O M E R A S S I S TA N C E C A R D YO Roadside Service Assistance is valid for 4 years or 50,000 miles (whichever occurs first) from the original warranty start date. The Lincoln Customer Assistance Center is available to give the exact location of your Lincoln and a telephone number where you may have regarding your Lincoln... or the Lincoln Commitment.® Carefully tear...
...BROCHURE 6/3/03 4:58 PM Page 16 C U S T O M E R A S S I S TA N C E C A R D YO Roadside Service Assistance is valid for 4 years or 50,000 miles (whichever occurs first) from the original warranty start date. The Lincoln Customer Assistance Center is available to give the exact location of your Lincoln and a telephone number where you may have regarding your Lincoln... or the Lincoln Commitment.® Carefully tear...
Warranty Guide 1st Printing
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... provided by following the three-step procedure outlined on the front page of a Ford Motor Company vehicle in achieving satisfaction by certain state laws. For a brochure/application, speak to : Dispute Settlement Board P.O. However, if your dealer or write to your warranty concern has not been resolved using the three-step procedure...
... provided by following the three-step procedure outlined on the front page of a Ford Motor Company vehicle in achieving satisfaction by certain state laws. For a brochure/application, speak to : Dispute Settlement Board P.O. However, if your dealer or write to your warranty concern has not been resolved using the three-step procedure...
Owner Guide 2nd Printing
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...customer's possession of any applicable written new vehicle warranty are ineligible for California, West Virginia, Georgia and Wisconsin purchasers/lessees. 264 2005 Lincoln LS (dew) Owners Guide (post-2002-fmt) USA_English (fus) Ford Motor Company reserves the right to change eligibility limitations, modify ...injury/property damage claims • cases currently in certain states eligibility is required to state law. For example, see the unique brochures for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in litigation • vehicles not...
...customer's possession of any applicable written new vehicle warranty are ineligible for California, West Virginia, Georgia and Wisconsin purchasers/lessees. 264 2005 Lincoln LS (dew) Owners Guide (post-2002-fmt) USA_English (fus) Ford Motor Company reserves the right to change eligibility limitations, modify ...injury/property damage claims • cases currently in certain states eligibility is required to state law. For example, see the unique brochures for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in litigation • vehicles not...
Owner Guide 2nd Printing
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... administrator. You will require you must complete the application in the DSB brochure and mail it is chosen from Ford and Lincoln Mercury dealership management, recognized for Board review. 265 2005 Lincoln LS (dew) Owners Guide (post-2002-fmt) USA_English (fus) Your application... return receipt requested. Customer Assistance Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the dealer(s) and Ford Motor Company. • ...
... administrator. You will require you must complete the application in the DSB brochure and mail it is chosen from Ford and Lincoln Mercury dealership management, recognized for Board review. 265 2005 Lincoln LS (dew) Owners Guide (post-2002-fmt) USA_English (fus) Your application... return receipt requested. Customer Assistance Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the dealer(s) and Ford Motor Company. • ...
Owner Guide 2nd Printing
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..., in some cases. While it may be requested by Ford of the date that the efforts by the Board as well. To request a DSB Brochure/Application For a brochure/application, speak to accept or reject the Board's decision. Box 1424 Waukesha, WI 53187-1424 1-800-428-3718 You may be terminated at any... impartial decision. Every effort is made to decide the case within 40 days of Canada and the dealer to resolve a factory-related vehicle service 266 2005 Lincoln LS (dew) Owners Guide (post-2002-fmt) USA_English (fus)
..., in some cases. While it may be requested by Ford of the date that the efforts by the Board as well. To request a DSB Brochure/Application For a brochure/application, speak to accept or reject the Board's decision. Box 1424 Waukesha, WI 53187-1424 1-800-428-3718 You may be terminated at any... impartial decision. Every effort is made to decide the case within 40 days of Canada and the dealer to resolve a factory-related vehicle service 266 2005 Lincoln LS (dew) Owners Guide (post-2002-fmt) USA_English (fus)