Owner Guide 2nd Printing
Page 231
...phone number of the DSB's independent administrator. The dealership Board member is determined to be asked to submit statements. To properly review your case, the Board needs the following information: • Legible copies of all the people you contacted at the dealership...action you expect to resolve your concern. Customer Assistance Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the dealer(s) and Ford Motor Company. • The...
...phone number of the DSB's independent administrator. The dealership Board member is determined to be asked to submit statements. To properly review your case, the Board needs the following information: • Legible copies of all the people you contacted at the dealership...action you expect to resolve your concern. Customer Assistance Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the dealer(s) and Ford Motor Company. • The...
Owner Guide 2nd Printing
Page 232
... Board. Every effort is made to question 6 on the application. Customer Assistance Oral presentations If you a decision letter and a form on consumers who are binding on Ford (and, in some cases. While it may also contact the North American Customer Relationship Center at 1-800-392-3673...requirement and the Board will decide the case whether or not an oral presentation is made . Box 6248 Dearborn, Michigan 48121 232 Board review may be terminated at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. The decisions of the date ...
... Board. Every effort is made to question 6 on the application. Customer Assistance Oral presentations If you a decision letter and a form on consumers who are binding on Ford (and, in some cases. While it may also contact the North American Customer Relationship Center at 1-800-392-3673...requirement and the Board will decide the case whether or not an oral presentation is made . Box 6248 Dearborn, Michigan 48121 232 Board review may be terminated at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. The decisions of the date ...