Customer Assistance Guide 1st Printing
Page 3
... Expenses incidental to the warranty complaint being reviewed are eligible for reimbursement of cases does the Board review? Contacting the dispute settlement board • the vehicle identification number (VIN) listed on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which... are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction ...
... Expenses incidental to the warranty complaint being reviewed are eligible for reimbursement of cases does the Board review? Contacting the dispute settlement board • the vehicle identification number (VIN) listed on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which... are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction ...
Customer Assistance Guide 1st Printing
Page 4
... complete the application in the customer's possession Complaints involving vehicles on which applicable new vehicle limited warranties have your case reviewed you will receive an acknowledgment indicating: • the file number assigned to your application • the toll-free ...number of their business leadership qualities. Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for California and Wisconsin purchasers/lessees. The Dispute Settlement Board • property damage where the damage is...
... complete the application in the customer's possession Complaints involving vehicles on which applicable new vehicle limited warranties have your case reviewed you will receive an acknowledgment indicating: • the file number assigned to your application • the toll-free ...number of their business leadership qualities. Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for California and Wisconsin purchasers/lessees. The Dispute Settlement Board • property damage where the damage is...
Customer Assistance Guide 1st Printing
Page 5
... The decisions of the Board are free to pursue other remedies available to them under state or federal law. Making a decision Board members review all the people you contacted at the following address: Dispute Settlement Board P.O. After a case is within 40 days of receiving the consumer's ...you a decision letter and a form on which to make an oral presentation before the Board. Oral presentations If the involved vehicle is reviewed, the Board mails you have the right to accept or reject the Board's decision. The Dispute Settlement Board the current mileage the name ...
... The decisions of the Board are free to pursue other remedies available to them under state or federal law. Making a decision Board members review all the people you contacted at the following address: Dispute Settlement Board P.O. After a case is within 40 days of receiving the consumer's ...you a decision letter and a form on which to make an oral presentation before the Board. Oral presentations If the involved vehicle is reviewed, the Board mails you have the right to accept or reject the Board's decision. The Dispute Settlement Board the current mileage the name ...