Owners Manual
Page 770
... Protection ...5 Roadside Assistance ...6 Other Benefits and Assistance Quality Control ...7 Vehicle Service History ...7 Vehicle Service Agreements ...7 Body Repairs ...7 The Smart Key ...8 WARRANTY INFORMATION Introduction If You Need Assistance ...9 The Lexus Commitment ...14 Warranty Coverages at a Glance ...15 Your Warranties in Detail General Warranty Provisions ...16 New Vehicle Limited Warranty ...18 Federal Emission Control...
... Protection ...5 Roadside Assistance ...6 Other Benefits and Assistance Quality Control ...7 Vehicle Service History ...7 Vehicle Service Agreements ...7 Body Repairs ...7 The Smart Key ...8 WARRANTY INFORMATION Introduction If You Need Assistance ...9 The Lexus Commitment ...14 Warranty Coverages at a Glance ...15 Your Warranties in Detail General Warranty Provisions ...16 New Vehicle Limited Warranty ...18 Federal Emission Control...
Owners Manual
Page 777
... situation with a dealership manager, such as the service manager or customer satisfaction manager. IF YOU NEED ASSISTANCE Both Lexus and your Lexus dealer are dedicated to serving your selling and servicing Lexus dealerships • Your day and evening telephone numbers Introduction 9 WARRANTY Your complete satisfaction is our first priority. In Mexico, call (800) 26...
... situation with a dealership manager, such as the service manager or customer satisfaction manager. IF YOU NEED ASSISTANCE Both Lexus and your Lexus dealer are dedicated to serving your selling and servicing Lexus dealerships • Your day and evening telephone numbers Introduction 9 WARRANTY Your complete satisfaction is our first priority. In Mexico, call (800) 26...
Owners Manual
Page 778
..., you must use NCDS if you are trained and experienced in your state. How much will arbitrate your satisfaction, Lexus offers additional assistance through a court action pursuant to the MagnusonMoss Warranty Act. See the Lemon Law Guide for Dispute ...Settlement (NCDS) P.O. NCDS Arbitration What is binding on Lexus but not on you. Clemens, MI 48046 (866) 272-4872 Important: You must use NCDS prior to exercising ... Laws of the arbitrator(s) is the Dispute Settlement Program? WARRANTY 10 Introduction
..., you must use NCDS if you are trained and experienced in your state. How much will arbitrate your satisfaction, Lexus offers additional assistance through a court action pursuant to the MagnusonMoss Warranty Act. See the Lemon Law Guide for Dispute ...Settlement (NCDS) P.O. NCDS Arbitration What is binding on Lexus but not on you. Clemens, MI 48046 (866) 272-4872 Important: You must use NCDS prior to exercising ... Laws of the arbitrator(s) is the Dispute Settlement Program? WARRANTY 10 Introduction
Owners Manual
Page 779
...that an air bag failed to take no more than 40 days. or 2) claims that arise during the eligibility period. How do I request arbitration? Introduction 11 WARRANTY A decision may request a form by NCDS. • You fail to the arbitrator's decision - However, NCDS will not arbitrate 1) ... commercial purposes; IF YOU NEED ASSISTANCE What types of disputes are other additional exclusions, please contact NCDS for further information on your Lexus. Since there are eligible? from the vehicle's in-service date, whichever is the arbitration process? How long is earlier; You ...
...that an air bag failed to take no more than 40 days. or 2) claims that arise during the eligibility period. How do I request arbitration? Introduction 11 WARRANTY A decision may request a form by NCDS. • You fail to the arbitrator's decision - However, NCDS will not arbitrate 1) ... commercial purposes; IF YOU NEED ASSISTANCE What types of disputes are other additional exclusions, please contact NCDS for further information on your Lexus. Since there are eligible? from the vehicle's in-service date, whichever is the arbitration process? How long is earlier; You ...
Owners Manual
Page 780
... opportunity to resolve it will contact you regarding the status of the vehicle by an independent technical expert with a Lexus representative present. Introduction IF YOU NEED ASSISTANCE In addition to completing the customer claim form, please provide NCDS with the following information: ... decision being rendered. The technical expert will present both sides of applicable receipts. You and a Lexus representative will forward his or her evaluation to the Lexus area office for Dispute Settlement P.O. An oral hearing will review the applicable legal standards and render a...
... opportunity to resolve it will contact you regarding the status of the vehicle by an independent technical expert with a Lexus representative present. Introduction IF YOU NEED ASSISTANCE In addition to completing the customer claim form, please provide NCDS with the following information: ... decision being rendered. The technical expert will present both sides of applicable receipts. You and a Lexus representative will forward his or her evaluation to the Lexus area office for Dispute Settlement P.O. An oral hearing will review the applicable legal standards and render a...
Owners Manual
Page 781
... program is correct as of the date of your vehicle. Contact the Lexus Customer Satisfaction Department at (800) 255-3987 for repairs and incidental expenses, such as evidence in a timely manner. Introduction 13 WARRANTY and repurchase or replacement of printing. NCDS will abide by ...the decision of the decision. The decision of scheduled compliance to ensure that Lexus has complied in any other than incidental damages that ...
... program is correct as of the date of your vehicle. Contact the Lexus Customer Satisfaction Department at (800) 255-3987 for repairs and incidental expenses, such as evidence in a timely manner. Introduction 13 WARRANTY and repurchase or replacement of printing. NCDS will abide by ...the decision of the decision. The decision of scheduled compliance to ensure that Lexus has complied in any other than incidental damages that ...
Owners Manual
Page 782
...from a previous owner. that are - All warranty information is the latest available at the back of the finest warranties in Lexus vehicles, but also our commitment to ensuring your satisfaction. That's why it . The section beginning on record. This section...owner responsibilities. Your vehicle delivers world-class luxury and performance, Introduction along with the exception of mind throughout your ownership experience. THE LEXUS COMMITMENT You have purchased your Lexus from Lexus to every Lexus customer. Be sure to review this booklet if you enjoy exceptional...
...from a previous owner. that are - All warranty information is the latest available at the back of the finest warranties in Lexus vehicles, but also our commitment to ensuring your satisfaction. That's why it . The section beginning on record. This section...owner responsibilities. Your vehicle delivers world-class luxury and performance, Introduction along with the exception of mind throughout your ownership experience. THE LEXUS COMMITMENT You have purchased your Lexus from Lexus to every Lexus customer. Be sure to review this booklet if you enjoy exceptional...
Owners Manual
Page 807
... and Services Guide is designed to help you 'll enjoy maximum reliability and peace of performance, safety and reliability from your Lexus for many years to come. It can result in which can also enhance your vehicle's resale value. In addition to scheduled maintenance, your... to obtaining the highest level of mind from your Lexus. With proper maintenance and care, your vehicle's engine oil once a month and to regularly replace the engine oil and oil filter. This section of the Owner's Manual. Introduction 39 MAINTENANCE These procedures are not covered by the ...
... and Services Guide is designed to help you 'll enjoy maximum reliability and peace of performance, safety and reliability from your Lexus for many years to come. It can result in which can also enhance your vehicle's resale value. In addition to scheduled maintenance, your... to obtaining the highest level of mind from your Lexus. With proper maintenance and care, your vehicle's engine oil once a month and to regularly replace the engine oil and oil filter. This section of the Owner's Manual. Introduction 39 MAINTENANCE These procedures are not covered by the ...
Owners Manual
Page 808
.... For a complete description of Lexus warranty coverages, see pages 16-33 of any automotive service provider you choose. MAINTENANCE AND LEXUS WARRANTY COVERAGE Maintaining your vehicle according...recommend more frequent maintenance intervals or more maintenance services than a Lexus dealership for an explanation of this information. Lexus will not deny a warranty claim solely because you do ...show that your dealer for maintenance and repairs. Ask your warranty coverage remains intact. Lexus will not deny a warranty claim solely because you used a service provider other ...
.... For a complete description of Lexus warranty coverages, see pages 16-33 of any automotive service provider you choose. MAINTENANCE AND LEXUS WARRANTY COVERAGE Maintaining your vehicle according...recommend more frequent maintenance intervals or more maintenance services than a Lexus dealership for an explanation of this information. Lexus will not deny a warranty claim solely because you do ...show that your dealer for maintenance and repairs. Ask your warranty coverage remains intact. Lexus will not deny a warranty claim solely because you used a service provider other ...
Owners Manual
Page 809
... vehicle serviced while traveling. Many are experts in the maintenance and repair of Lexus vehicles. Introduction 41 MAINTENANCE Don't trust your investment to Perfection Certification Program, which requires specialized, state-ofthe-art training as well as rigorous exams through Lexus technical bulletins, service publications and training courses. Maintenance and repairs not performed by...
... vehicle serviced while traveling. Many are experts in the maintenance and repair of Lexus vehicles. Introduction 41 MAINTENANCE Don't trust your investment to Perfection Certification Program, which requires specialized, state-ofthe-art training as well as rigorous exams through Lexus technical bulletins, service publications and training courses. Maintenance and repairs not performed by...
Owners Manual
Page 810
... 42 • Check level of windshield washer fluid • Check tire pressure • Check tires for a detailed description of driver's floor mat Introduction Please refer to scheduled maintenance, your Lexus requires ongoing general maintenance such as fluid checks and visual inspections. The recommended guidelines for inspections are listed below. GENERAL MAINTENANCE AND...
... 42 • Check level of windshield washer fluid • Check tire pressure • Check tires for a detailed description of driver's floor mat Introduction Please refer to scheduled maintenance, your Lexus requires ongoing general maintenance such as fluid checks and visual inspections. The recommended guidelines for inspections are listed below. GENERAL MAINTENANCE AND...
Owners Manual
Page 811
... cloth, apply same car wax as possible. Using a sponge, apply a small amount of vehicle to work for the vehicle body. Wipe off with a clean cloth. Introduction 43 MAINTENANCE Best results are obtained by rubbing carpet in a circular motion. Rinse off any dirt remains, repeat process. If any excess cleaner with water...
... cloth, apply same car wax as possible. Using a sponge, apply a small amount of vehicle to work for the vehicle body. Wipe off with a clean cloth. Introduction 43 MAINTENANCE Best results are obtained by rubbing carpet in a circular motion. Rinse off any dirt remains, repeat process. If any excess cleaner with water...
Navigation Manual
Page 411
... an efficient manner. The system uses DENSO maps. The navigation system's database includes Point of the Navigation System. The audio instructions will guide you there. Introduction This manual explains the operation of Interest categories to allow you to maneuver, change lanes or slow down. 1 Keep this manual carefully to it and...
... an efficient manner. The system uses DENSO maps. The navigation system's database includes Point of the Navigation System. The audio instructions will guide you there. Introduction This manual explains the operation of Interest categories to allow you to maneuver, change lanes or slow down. 1 Keep this manual carefully to it and...