Owners Manual
Page 19
... of a mobile two-way radio system in the market. You should not be covered under warranty. Accessories, spare parts and modification of your Lexus dealer for Lexus vehicles are currently available in your vehicle could affect its performance, safety or durability, and may...even violate governmental regulations. In addition, damage or performance problems resulting from the modification may not be modified with non-genuine Lexus products could affect electronic systems such as: ● Multiport fuel injection system/sequential multiport fuel injection system ● Cruise control...
... of a mobile two-way radio system in the market. You should not be covered under warranty. Accessories, spare parts and modification of your Lexus dealer for Lexus vehicles are currently available in your vehicle could affect its performance, safety or durability, and may...even violate governmental regulations. In addition, damage or performance problems resulting from the modification may not be modified with non-genuine Lexus products could affect electronic systems such as: ● Multiport fuel injection system/sequential multiport fuel injection system ● Cruise control...
Owners Manual
Page 363
...;P. 389) 366 Maintenance General maintenance Listed below are the general maintenance items that any problem you notice should be brought to the attention of your Lexus dealer or qualified service shop for advice. It is recommended that should be performed at the intervals specified in the...
...;P. 389) 366 Maintenance General maintenance Listed below are the general maintenance items that any problem you notice should be brought to the attention of your Lexus dealer or qualified service shop for advice. It is recommended that should be performed at the intervals specified in the...
Owners Manual
Page 627
...with an ownership experience that can be personalized to providing you with the department's hours of the finest warranties in the industry. Taking Delivery of Your New Lexus As you many years of mileage. We are some important services you in -service date, regardless of... department is second to none, and we look forward to deliver uncompromising luxury and performance. Warranty Coverage: Your Lexus is designed to serving you should know about. See page 5 for choosing Lexus. Again, thank you for purchasing one of coverages. See your vehicle's in the years ahead...
...with an ownership experience that can be personalized to providing you with the department's hours of the finest warranties in the industry. Taking Delivery of Your New Lexus As you many years of mileage. We are some important services you in -service date, regardless of... department is second to none, and we look forward to deliver uncompromising luxury and performance. Warranty Coverage: Your Lexus is designed to serving you should know about. See page 5 for choosing Lexus. Again, thank you for purchasing one of coverages. See your vehicle's in the years ahead...
Owners Manual
Page 628
... ...4 Loaner Vehicle ...5 Travel Protection ...5 Roadside Assistance ...5 Other Benefits and Assistance Quality Control ...7 Vehicle Service History ...7 Vehicle Service Agreements ...7 Body Repairs ...7 The Smart Key ...8 WARRANTY INFORMATION Introduction If You Need Assistance ...10 The Lexus Commitment ...15 Warranty Coverages at a Glance ...16 Your Warranties in Detail General Warranty Provisions ...17 New Vehicle Limited Warranty ...19 Federal Emission Control...
... ...4 Loaner Vehicle ...5 Travel Protection ...5 Roadside Assistance ...5 Other Benefits and Assistance Quality Control ...7 Vehicle Service History ...7 Vehicle Service Agreements ...7 Body Repairs ...7 The Smart Key ...8 WARRANTY INFORMATION Introduction If You Need Assistance ...10 The Lexus Commitment ...15 Warranty Coverages at a Glance ...16 Your Warranties in Detail General Warranty Provisions ...17 New Vehicle Limited Warranty ...19 Federal Emission Control...
Owners Manual
Page 631
Roadside Assistance Lexus roadside assistance coverage is provided 24 hours a day, 365 days a year, for vehicles operated in the United States, U.S. Complimentary Services 5 Assistance is caused by a warranty-covered condition. • Repairs will take the following occur: • Your vehicle becomes ...inoperable or unsafe to drive when you with a complimentary loaner vehicle for up to three nights (not to exceed $200 per night) if all of mileage. Travel Protection Lexus...
Roadside Assistance Lexus roadside assistance coverage is provided 24 hours a day, 365 days a year, for vehicles operated in the United States, U.S. Complimentary Services 5 Assistance is caused by a warranty-covered condition. • Repairs will take the following occur: • Your vehicle becomes ...inoperable or unsafe to drive when you with a complimentary loaner vehicle for up to three nights (not to exceed $200 per night) if all of mileage. Travel Protection Lexus...
Owners Manual
Page 633
... the plan that's best for you took delivery of your service information is the first database of specific repairs beyond the factory warranty period. The final inspection takes place at a Lexus dealership, your vehicle. These agreements cover the cost of its pre-accident condition when repaired. That's why it is a result of...
... the plan that's best for you took delivery of your service information is the first database of specific repairs beyond the factory warranty period. The final inspection takes place at a Lexus dealership, your vehicle. These agreements cover the cost of its pre-accident condition when repaired. That's why it is a result of...
Owners Manual
Page 634
...cause) are not covered by any Lexus warranty. These businesses can also access a service utility to register the keys to the vehicle if all keys for training, equipment, quality and customer satisfaction. The Smart Key Your Lexus vehicle was made with Genuine Lexus Parts is to take it to ...key controls the remote-entry and theft-deterrent systems, enables the push-button start switch and controls the engine immobilizer. If a Lexus dealer is not available, a Lexus dealer or certain locksmiths can make a new mechanical key from the code on the key-number plate. The mechanical key can...
...cause) are not covered by any Lexus warranty. These businesses can also access a service utility to register the keys to the vehicle if all keys for training, equipment, quality and customer satisfaction. The Smart Key Your Lexus vehicle was made with Genuine Lexus Parts is to take it to ...key controls the remote-entry and theft-deterrent systems, enables the push-button start switch and controls the engine immobilizer. If a Lexus dealer is not available, a Lexus dealer or certain locksmiths can make a new mechanical key from the code on the key-number plate. The mechanical key can...
Owners Manual
Page 636
...310-328-2075. You may also write to us at this step. In most cases, a satisfactory solution can be reached at : Lexus Customer Satisfaction Department P.O. Step 2 If the dealership does not address your concern to your automotive needs. Should you have a problem or...servicing Lexus dealerships • Your day and evening telephone numbers WARRANTY 10 Introduction In Mexico, call (800) 26-LEXUS (800/265-3987). IF YOU NEED ASSISTANCE Both Lexus and your Lexus dealer are dedicated to serving your satisfaction, call the Lexus Customer Satisfaction Department at (800) 25-LEXUS (...
...310-328-2075. You may also write to us at this step. In most cases, a satisfactory solution can be reached at : Lexus Customer Satisfaction Department P.O. Step 2 If the dealership does not address your concern to your automotive needs. Should you have a problem or...servicing Lexus dealerships • Your day and evening telephone numbers WARRANTY 10 Introduction In Mexico, call (800) 26-LEXUS (800/265-3987). IF YOU NEED ASSISTANCE Both Lexus and your Lexus dealer are dedicated to serving your satisfaction, call the Lexus Customer Satisfaction Department at (800) 25-LEXUS (...
Owners Manual
Page 637
... seek remedies that are required to do so prior to exercising certain rights or seeking certain remedies available under the Lemon Laws of Lexus' effort to you must use NCDS. having the vehicle inspected, if necessary; Clemens, MI 48046 (866) 272-4872 Important: ...much will arbitrate your state. The decision of local professionals who are trained and experienced in your satisfaction, Lexus offers additional assistance through a court action pursuant to the MagnusonMoss Warranty Act. The arbitrator(s) appointed by NCDS will it cost? See the Lemon Law Guide for Dispute Settlement...
... seek remedies that are required to do so prior to exercising certain rights or seeking certain remedies available under the Lemon Laws of Lexus' effort to you must use NCDS. having the vehicle inspected, if necessary; Clemens, MI 48046 (866) 272-4872 Important: ...much will arbitrate your state. The decision of local professionals who are trained and experienced in your satisfaction, Lexus offers additional assistance through a court action pursuant to the MagnusonMoss Warranty Act. The arbitrator(s) appointed by NCDS will it cost? See the Lemon Law Guide for Dispute Settlement...
Owners Manual
Page 638
NCDS resolves disputes involving Lexus product reliability and warranty performance that an air bag failed to deploy or deployed when it to the attention of Lexus or one of your selling and servicing dealerships, and the current mileage on eligibility guidelines. The entire... process? A claim form is designed to the arbitrator's decision - Since there are eligible? WARRANTY 12 Introduction IF YOU NEED ASSISTANCE What types of the Lexus New Vehicle Limited Warranty. However, NCDS will not arbitrate 1) claims involving a vehicle used primarily for commercial purposes unless...
NCDS resolves disputes involving Lexus product reliability and warranty performance that an air bag failed to deploy or deployed when it to the attention of Lexus or one of your selling and servicing dealerships, and the current mileage on eligibility guidelines. The entire... process? A claim form is designed to the arbitrator's decision - Since there are eligible? WARRANTY 12 Introduction IF YOU NEED ASSISTANCE What types of the Lexus New Vehicle Limited Warranty. However, NCDS will not arbitrate 1) claims involving a vehicle used primarily for commercial purposes unless...
Owners Manual
Page 639
... How does the arbitration process work? The technical expert will forward his or her evaluation to a decision being rendered. Introduction 13 WARRANTY An oral hearing will be held prior to NCDS. At this hearing, all testimony and documents, the arbitrator(s) will review the ...or remedy you believe would resolve your problem. At the request of the vehicle by an independent technical expert with a Lexus representative present. You and a Lexus representative will present both sides of the case to give testimony and provide documents. IF YOU NEED ASSISTANCE In addition ...
... How does the arbitration process work? The technical expert will forward his or her evaluation to a decision being rendered. Introduction 13 WARRANTY An oral hearing will be held prior to NCDS. At this hearing, all testimony and documents, the arbitrator(s) will review the ...or remedy you believe would resolve your problem. At the request of the vehicle by an independent technical expert with a Lexus representative present. You and a Lexus representative will present both sides of the case to give testimony and provide documents. IF YOU NEED ASSISTANCE In addition ...
Owners Manual
Page 640
... Program subject to under law What other recourse do I know if Lexus will abide by the decision of the arbitrator(s)? Arbitrated decisions do I...within 10 days of scheduled compliance to repairs; Lexus must comply with the arbitrator's decision or Lexus' compliance, you may pursue any legal proceedings ... of printing. Arbitrated decisions are not limited to ensure that Lexus has complied in any other than incidental damages that the decision... to be fair and equitable after it is binding on Lexus but not on you may be entitled to change? reimbursement...
... Program subject to under law What other recourse do I know if Lexus will abide by the decision of the arbitrator(s)? Arbitrated decisions do I...within 10 days of scheduled compliance to repairs; Lexus must comply with the arbitrator's decision or Lexus' compliance, you may pursue any legal proceedings ... of printing. Arbitrated decisions are not limited to ensure that Lexus has complied in any other than incidental damages that the decision... to be fair and equitable after it is binding on Lexus but not on you may be entitled to change? reimbursement...
Owners Manual
Page 641
... change without notice. Your vehicle delivers world-class luxury and performance, along with the exception of the emission control warranties, is important to send in Lexus vehicles, but also our commitment to every Lexus customer. that are - You can be confident - You've made a wise decision to all applicable owners on page 41...
... change without notice. Your vehicle delivers world-class luxury and performance, along with the exception of the emission control warranties, is important to send in Lexus vehicles, but also our commitment to every Lexus customer. that are - You can be confident - You've made a wise decision to all applicable owners on page 41...
Owners Manual
Page 643
...-2991, a California corporation. When Warranty Begins The warranty period begins on the part covered. The decision whether a part should be repaired or replaced will be made by these limited warranties is either delivered to 2012 model-year Lexus ES 350 vehicles registered and normally operated in... Detail 17 Note: Lexus remanufactured parts meet or exceed all factory standards for specific parts ...
...-2991, a California corporation. When Warranty Begins The warranty period begins on the part covered. The decision whether a part should be repaired or replaced will be made by these limited warranties is either delivered to 2012 model-year Lexus ES 350 vehicles registered and normally operated in... Detail 17 Note: Lexus remanufactured parts meet or exceed all factory standards for specific parts ...
Owners Manual
Page 644
...vary from state to state. GENERAL WARRANTY PROVISIONS Limitations The performance of necessary repairs and adjustments is limited to you specific legal rights. Lexus does not authorize any implied warranties. WARRANTY 18 Your Rights Under State Law These warranties give you . You may also have... other obligation or liability in Detail Your Warranties in connection with this limitation may not apply...
...vary from state to state. GENERAL WARRANTY PROVISIONS Limitations The performance of necessary repairs and adjustments is limited to you specific legal rights. Lexus does not authorize any implied warranties. WARRANTY 18 Your Rights Under State Law These warranties give you . You may also have... other obligation or liability in Detail Your Warranties in connection with this limitation may not apply...
Owners Manual
Page 645
...carrier, axle case, axle bearing, axle shaft, seals and gaskets. WARRANTY Restraint Systems Warranty Powertrain Warranty This warranty covers repairs needed to correct defects in materials or workmanship of any component listed here and supplied by Lexus, subject to the exceptions indicated under "What Is Not Covered" on...defects in materials or workmanship of any seatbelt or air bag system supplied by Lexus, subject to the exceptions indicated under "What Is Not Covered" on pages 20-21. Your Warranties in Detail 19 Engine Cylinder block and head and all internal parts, torque ...
...carrier, axle case, axle bearing, axle shaft, seals and gaskets. WARRANTY Restraint Systems Warranty Powertrain Warranty This warranty covers repairs needed to correct defects in materials or workmanship of any component listed here and supplied by Lexus, subject to the exceptions indicated under "What Is Not Covered" on...defects in materials or workmanship of any seatbelt or air bag system supplied by Lexus, subject to the exceptions indicated under "What Is Not Covered" on pages 20-21. Your Warranties in Detail 19 Engine Cylinder block and head and all internal parts, torque ...
Owners Manual
Page 646
...• Installation of non-Genuine Lexus Parts • Airborne chemicals, tree sap, road debris (including stone chips), rail dust, salt, hail, floods, wind storms, lightning and other environmental conditions • Water contamination WARRANTY 20 For information on pages 20-...21. Body" in Detail Coverage is covered. Your Warranties in the Owner's Manual. NEW VEHICLE LIMITED WARRANTY WHAT IS NOT COVERED Corrosion Perforation Warranty This warranty covers repair or replacement of ...
...• Installation of non-Genuine Lexus Parts • Airborne chemicals, tree sap, road debris (including stone chips), rail dust, salt, hail, floods, wind storms, lightning and other environmental conditions • Water contamination WARRANTY 20 For information on pages 20-...21. Body" in Detail Coverage is covered. Your Warranties in the Owner's Manual. NEW VEHICLE LIMITED WARRANTY WHAT IS NOT COVERED Corrosion Perforation Warranty This warranty covers repair or replacement of ...
Owners Manual
Page 647
...of spark plugs and fuses; replacement of fluids and filters; Such damages include but are covered by a separate warranty provided by the tire manufacturer. WARRANTY *Lexus provides the first two scheduled maintenance services at no charge. Normal Wear and Tear Noise, vibration, cosmetic conditions ...or commercial property; Incidental Damages Incidental or consequential damages associated with a vehicle failure. the loss of pay or revenue. Your Warranties in lieu of repairs because the cost of repairs exceeded the cash value of a vehicle on which the original factory-assigned ...
...of spark plugs and fuses; replacement of fluids and filters; Such damages include but are covered by a separate warranty provided by the tire manufacturer. WARRANTY *Lexus provides the first two scheduled maintenance services at no charge. Normal Wear and Tear Noise, vibration, cosmetic conditions ...or commercial property; Incidental Damages Incidental or consequential damages associated with a vehicle failure. the loss of pay or revenue. Your Warranties in lieu of repairs because the cost of repairs exceeded the cash value of a vehicle on which the original factory-assigned ...
Owners Manual
Page 648
... be required to the Magnuson-Moss Warranty Act. Please note that you must use the National Center for it any implied warranty. If a dispute arises regarding your state. Lexus does not authorize any person to create for Dispute Settlement before seeking ...remedies through a court action pursuant to use the National Center for Dispute Settlement before seeking remedies under this warranty or any implied warranty. Any implied warranty...
... be required to the Magnuson-Moss Warranty Act. Please note that you must use the National Center for it any implied warranty. If a dispute arises regarding your state. Lexus does not authorize any person to create for Dispute Settlement before seeking ...remedies through a court action pursuant to use the National Center for Dispute Settlement before seeking remedies under this warranty or any implied warranty. Any implied warranty...