Warranty and Services Guide
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... Service History database. Some repair shops and insurance companies may suggest using imitation or salvaged parts to know more about Lexus quality-control procedures, ask a Lexus dealership service consultant. However, these parts do not meet Lexus' high standards for several years or if you accumulate mileage quickly, you may want your service information is...
... Service History database. Some repair shops and insurance companies may suggest using imitation or salvaged parts to know more about Lexus quality-control procedures, ask a Lexus dealership service consultant. However, these parts do not meet Lexus' high standards for several years or if you accumulate mileage quickly, you may want your service information is...
Warranty and Services Guide
Page 10
... to generate replacement keys. These repair centers use Genuine Lexus Parts exclusively in your vehicle and do not have been lost. Replacing the Key Your Lexus dealer can obtain the key code from the electronic key and used to a Lexus dealership. OTHER BENEFITS AND ASSISTANCE AMENITIES resistance.... and Assistance These businesses can be able to the vehicle if all keys for training, equipment, quality and customer satisfaction. If a Lexus dealer is repaired with two "Smart Keys" and an aluminum key-number plate. The mechanical key can also access a service utility ...
... to generate replacement keys. These repair centers use Genuine Lexus Parts exclusively in your vehicle and do not have been lost. Replacing the Key Your Lexus dealer can obtain the key code from the electronic key and used to a Lexus dealership. OTHER BENEFITS AND ASSISTANCE AMENITIES resistance.... and Assistance These businesses can be able to the vehicle if all keys for training, equipment, quality and customer satisfaction. If a Lexus dealer is repaired with two "Smart Keys" and an aluminum key-number plate. The mechanical key can also access a service utility ...
Warranty and Services Guide
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...) 272-4872 Important: You must use NCDS prior to exercising rights or seeking remedies available to you need not use NCDS. IF YOU NEED ASSISTANCE Step 3 If your concern has still not been resolved to your satisfaction, Lexus offers additional assistance through a court action... pursuant to the MagnusonMoss Warranty Act. The decision of Lexus' effort to promptly and equitably resolve your concerns. In addition, you must use NCDS if you . having the vehicle inspected,...
...) 272-4872 Important: You must use NCDS prior to exercising rights or seeking remedies available to you need not use NCDS. IF YOU NEED ASSISTANCE Step 3 If your concern has still not been resolved to your satisfaction, Lexus offers additional assistance through a court action... pursuant to the MagnusonMoss Warranty Act. The decision of Lexus' effort to promptly and equitably resolve your concerns. In addition, you must use NCDS if you . having the vehicle inspected,...
Warranty and Services Guide
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However, NCDS will not arbitrate 1) claims involving a vehicle used for arbitration with NCDS within six months of the expiration of the eligibility period, provided the concern or alleged defect was brought to the attention of Lexus or one of 1) four years or 50,000 miles from the time ...delayed if: • You fail to provide certain information required by NCDS. • You fail to NCDS. NCDS resolves disputes involving Lexus product reliability and warranty performance that an air bag failed to deploy or deployed when it to make your vehicle available for commercial purposes ...
However, NCDS will not arbitrate 1) claims involving a vehicle used for arbitration with NCDS within six months of the expiration of the eligibility period, provided the concern or alleged defect was brought to the attention of Lexus or one of 1) four years or 50,000 miles from the time ...delayed if: • You fail to provide certain information required by NCDS. • You fail to NCDS. NCDS resolves disputes involving Lexus product reliability and warranty performance that an air bag failed to deploy or deployed when it to make your vehicle available for commercial purposes ...
Warranty and Services Guide
Page 19
... should be repaired or replaced will be made at no cost to 2011 model-year Lexus IS 350, IS 350C and IS F models registered and normally operated in Detail 17 A warranty for specific parts or systems, such as required maintenance are made using new or remanufactured parts. Which Vehicles Are Covered These warranties apply...
... should be repaired or replaced will be made at no cost to 2011 model-year Lexus IS 350, IS 350C and IS F models registered and normally operated in Detail 17 A warranty for specific parts or systems, such as required maintenance are made using new or remanufactured parts. Which Vehicles Are Covered These warranties apply...
Warranty and Services Guide
Page 22
... or overloading • Improper repairs • Alteration or tampering, including installation of non-Genuine Lexus Accessories • Lack of or improper maintenance, including use of fluids other than those specified in the Owner's Manual • Installation of non-Genuine Lexus Parts • Airborne chemicals, tree sap, road debris (including stone chips), rail dust...
... or overloading • Improper repairs • Alteration or tampering, including installation of non-Genuine Lexus Accessories • Lack of or improper maintenance, including use of fluids other than those specified in the Owner's Manual • Installation of non-Genuine Lexus Parts • Airborne chemicals, tree sap, road debris (including stone chips), rail dust...
Warranty and Services Guide
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... limited to use the National Center for incidental or consequential damages resulting from breach of this written warranty or any other obligation or liability in states where this limitation is the exclusive remedy under the Lemon Laws of your warranty coverage, please follow the steps described on pages 10-11. Lexus shall...
... limited to use the National Center for incidental or consequential damages resulting from breach of this written warranty or any other obligation or liability in states where this limitation is the exclusive remedy under the Lemon Laws of your warranty coverage, please follow the steps described on pages 10-11. Lexus shall...
Warranty and Services Guide
Page 25
... coverage of four years or 50,000 miles, whichever occurs first. Under the terms of the Emission Performance Warranty and federal regulations, Lexus will result in materials and workmanship that may have established vehicle inspection and maintenance (I /M program is in effect for two years or... vehicle maintenance. Specific components may cause the vehicle to fail to meet applicable emissions standards as a fine or denial of the right to use your vehicle: • Was designed, built and equipped to conform at the time of sale with applicable federal emissions standards. •...
... coverage of four years or 50,000 miles, whichever occurs first. Under the terms of the Emission Performance Warranty and federal regulations, Lexus will result in materials and workmanship that may have established vehicle inspection and maintenance (I /M program is in effect for two years or... vehicle maintenance. Specific components may cause the vehicle to fail to meet applicable emissions standards as a fine or denial of the right to use your vehicle: • Was designed, built and equipped to conform at the time of sale with applicable federal emissions standards. •...
Warranty and Services Guide
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... WHAT IS NOT COVERED These warranty obligations do not apply to failures or noncompliance caused by: • The use of replacement parts not certified in accordance with aftermarket parts certification regulations. • The use of the New Vehicle Limited Warranty also apply to this warranty. 8/80 = Covered for eight years or 80...
... WHAT IS NOT COVERED These warranty obligations do not apply to failures or noncompliance caused by: • The use of replacement parts not certified in accordance with aftermarket parts certification regulations. • The use of the New Vehicle Limited Warranty also apply to this warranty. 8/80 = Covered for eight years or 80...
Warranty and Services Guide
Page 27
... coil and ignitor • Ignition wires • Spark plugs* Positive Crankcase Ventilation (PCV) System • Oil filler cap • PCV valve or orifice Other Parts Used in Detail 25
... coil and ignitor • Ignition wires • Spark plugs* Positive Crankcase Ventilation (PCV) System • Oil filler cap • PCV valve or orifice Other Parts Used in Detail 25
Warranty and Services Guide
Page 28
... into your vehicle's emission control systems, Lexus recommends the use of Genuine Lexus Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use replacement parts that have records to Genuine Lexus Parts. FEDERAL EMISSION CONTROL WARRANTY MAINTENANCE You... or repairs is not covered by this warranty. Lexus will not deny a warranty claim solely because you used a service provider other than a Lexus dealership for maintenance and repairs. When maintenance and repairs are using. Lexus will not deny a warranty claim solely because you...
... into your vehicle's emission control systems, Lexus recommends the use of Genuine Lexus Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use replacement parts that have records to Genuine Lexus Parts. FEDERAL EMISSION CONTROL WARRANTY MAINTENANCE You... or repairs is not covered by this warranty. Lexus will not deny a warranty claim solely because you used a service provider other than a Lexus dealership for maintenance and repairs. When maintenance and repairs are using. Lexus will not deny a warranty claim solely because you...
Warranty and Services Guide
Page 30
... demonstrator, check box and complete the following: I The vehicle with the written instructions for proper maintenance and use, Lexus will perform properly. This statement is required by Lexus prior to the sale of controlling emissions and which this certificate, "emission control devices" is limited to devices... installed on the date the vehicle was used in accordance with which were not in general use before 1968.) 3)We have ...
... demonstrator, check box and complete the following: I The vehicle with the written instructions for proper maintenance and use, Lexus will perform properly. This statement is required by Lexus prior to the sale of controlling emissions and which this certificate, "emission control devices" is limited to devices... installed on the date the vehicle was used in accordance with which were not in general use before 1968.) 3)We have ...
Warranty and Services Guide
Page 33
WARRANTY • Fuel pump on IS 350, IS 350C • Injector • Throttle body Air Induction System • Intake manifold and intake air surge tank Catalyst System • Exhaust front pipe (including ... Covered" section of the New Vehicle Limited Warranty also apply to failures or noncompliance caused by: • The use of replacement parts not certified in accordance with aftermarket parts certification regulations. • The use of replacement parts not equivalent in Detail 31 Air/Fuel Metering System • Air/fuel ratio sensor on...
WARRANTY • Fuel pump on IS 350, IS 350C • Injector • Throttle body Air Induction System • Intake manifold and intake air surge tank Catalyst System • Exhaust front pipe (including ... Covered" section of the New Vehicle Limited Warranty also apply to failures or noncompliance caused by: • The use of replacement parts not certified in accordance with aftermarket parts certification regulations. • The use of replacement parts not equivalent in Detail 31 Air/Fuel Metering System • Air/fuel ratio sensor on...
Warranty and Services Guide
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... deny a warranty claim solely because you used a service provider other than a Lexus dealership for maintenance and repairs. Lexus will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. WARRANTY 32 Your Warranties...warranty. CALIFORNIA EMISSION CONTROL WARRANTY MAINTENANCE Evaporative Control System • Fuel tank Ignition System • Knock sensor Other Parts Used in Above Systems • Transmission solenoid on IS 350, IS 350C You are paid for by you, these services may be performed by you or by any automotive service provider...
... deny a warranty claim solely because you used a service provider other than a Lexus dealership for maintenance and repairs. Lexus will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. WARRANTY 32 Your Warranties...warranty. CALIFORNIA EMISSION CONTROL WARRANTY MAINTENANCE Evaporative Control System • Fuel tank Ignition System • Knock sensor Other Parts Used in Above Systems • Transmission solenoid on IS 350, IS 350C You are paid for by you, these services may be performed by you or by any automotive service provider...
Warranty and Services Guide
Page 35
...into your vehicle's emission control systems, Lexus recommends the use of Genuine Lexus Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use of any particular brand of replacement parts and you may elect to use replacement parts that have maintenance or replacement...the control of the emission control systems. If you use non-Genuine Lexus Parts for coverage, the dealership will notify you may impair the effectiveness of Lexus or the dealership. WARRANTY 33 Your Warranties in quality to Genuine Lexus Parts. IF YOUR VEHICLE FAILS A SMOG-CHECK ...
...into your vehicle's emission control systems, Lexus recommends the use of Genuine Lexus Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use of any particular brand of replacement parts and you may elect to use replacement parts that have maintenance or replacement...the control of the emission control systems. If you use non-Genuine Lexus Parts for coverage, the dealership will notify you may impair the effectiveness of Lexus or the dealership. WARRANTY 33 Your Warranties in quality to Genuine Lexus Parts. IF YOUR VEHICLE FAILS A SMOG-CHECK ...
Warranty and Services Guide
Page 38
... to Perfection Certification Program, which requires specialized, state-of-the-art training as well as rigorous exams through both Lexus and the National Institute for Automotive Service Excellence. Lexus will always use Genuine Lexus Parts designed specifically for your convenience, maintenance logs are not covered under some circumstances they may have records to maintain...
... to Perfection Certification Program, which requires specialized, state-of-the-art training as well as rigorous exams through both Lexus and the National Institute for Automotive Service Excellence. Lexus will always use Genuine Lexus Parts designed specifically for your convenience, maintenance logs are not covered under some circumstances they may have records to maintain...
Warranty and Services Guide
Page 39
... own warranty (see your vehicle's exact specifications. And because it is linked electronically to Lexus Parts Distribution Centers, the dealership has quick access to any Lexus warranty. OPERATION AND MAINTENANCE REPLACEMENT PARTS Warranty coverage is not dependent upon the use , are built to the highest standards of quality, durability and performance. Like all...
... own warranty (see your vehicle's exact specifications. And because it is linked electronically to Lexus Parts Distribution Centers, the dealership has quick access to any Lexus warranty. OPERATION AND MAINTENANCE REPLACEMENT PARTS Warranty coverage is not dependent upon the use , are built to the highest standards of quality, durability and performance. Like all...
Warranty and Services Guide
Page 40
... performed by a qualified technician following procedures in the United States, U.S. Maintenance and repairs not performed by an authorized Lexus dealership should be repaired free of the repairs that your vehicle may not be performed by another automotive service provider....vehicle. You will reimburse you are covered by an authorized Lexus dealership. Please note, however, that are using your nearest authorized Lexus dealership, log on to an authorized Lexus dealership. EMERGENCY REPAIRS Lexus recommends having maintenance and repairs for towing assistance. OBTAINING ...
... performed by a qualified technician following procedures in the United States, U.S. Maintenance and repairs not performed by an authorized Lexus dealership should be repaired free of the repairs that your vehicle may not be performed by another automotive service provider....vehicle. You will reimburse you are covered by an authorized Lexus dealership. Please note, however, that are using your nearest authorized Lexus dealership, log on to an authorized Lexus dealership. EMERGENCY REPAIRS Lexus recommends having maintenance and repairs for towing assistance. OBTAINING ...
Warranty and Services Guide
Page 41
If your vehicle inspected by an authorized Lexus dealership as soon as possible after an emergency repair. To ensure that warranty coverage remains intact, have the vehicle properly repaired in a timely manner.... at the manufacturer's suggested retail price and warranted labor at a geographically appropriate hourly rate multiplied by improper repairs or the use of nonGenuine Lexus Parts unless you have your vehicle requires emergency repair, Lexus assumes no liability for subsequent failures caused by Lexus' recommended time allowance for the repair. WARRANTY Your Responsibilities 39
If your vehicle inspected by an authorized Lexus dealership as soon as possible after an emergency repair. To ensure that warranty coverage remains intact, have the vehicle properly repaired in a timely manner.... at the manufacturer's suggested retail price and warranted labor at a geographically appropriate hourly rate multiplied by improper repairs or the use of nonGenuine Lexus Parts unless you have your vehicle requires emergency repair, Lexus assumes no liability for subsequent failures caused by Lexus' recommended time allowance for the repair. WARRANTY Your Responsibilities 39
Warranty and Services Guide
Page 44
...the new owner. Ask your dealer for maintenance and repairs. Lexus will not deny a warranty claim solely because you do ... recommend more frequent maintenance intervals or more maintenance services than a Lexus dealership for an explanation of proper maintenance are not covered under ...place to maintain your warranty coverage. For a complete description of Lexus warranty coverages, see pages 17-34 of service and/or parts... service and a description of this booklet. MAINTENANCE AND LEXUS WARRANTY COVERAGE Maintaining your vehicle according to the recommendations in this...
...the new owner. Ask your dealer for maintenance and repairs. Lexus will not deny a warranty claim solely because you do ... recommend more frequent maintenance intervals or more maintenance services than a Lexus dealership for an explanation of proper maintenance are not covered under ...place to maintain your warranty coverage. For a complete description of Lexus warranty coverages, see pages 17-34 of service and/or parts... service and a description of this booklet. MAINTENANCE AND LEXUS WARRANTY COVERAGE Maintaining your vehicle according to the recommendations in this...